[rt-users] custom field help text and dates

[Tim Bell]

A couple of questions on custom fields

- I would like to be able to define some help text for custom fields to 
give more details.  Is there a way of making either a pop-up hover text 
or a link when the custom field description is clicked on to give the 
users more of a hint of the meaning of the field ?


- I have some custom fields which are dates.  The RT date fields have a 
calendar button but I can't find a way of getting this for a custom 
field.  I can restrict the date formats using patterns but I would like 
to be able to choose the value from a calendar view by month.


Thanks,
Tim

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

[rt-users] Conditions error message

[Tim Bell]

I am writing a condition and would like to be able to give an 
informative reason to the user why the change of a custom field they are 
requesting is not permitted.


Returning undef gives me the possibility to stop the action but I can't 
see how to tell the user why.  I can log it into a system log file but 
the user does not have access to that.


Any ideas ?

Tim

___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com