Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hi, So far it's been a busy week for me O_o (lots of small things to-do) I'll make a wiki page which will represent [the|a] new front page and start creating a structure, or somewhat a structure, on it so that everyone can help work on it + so we have a starting point. The page should be done tomorrow (day off ^_^). -- Bart Op 1 december 2011 15:40 schreef Ruslan Zakirov r...@bestpractical.com het volgende: Hi, People already started work on installation guides. A few templates: http://requesttracker.wikia.com/wiki/Special:UncategorizedTemplates Every installation guide on the wiki should use: http://requesttracker.wikia.com/wiki/Template:UnofficialInstallGuide All pages that use this template: http://requesttracker.wikia.com/index.php?title=Special:WhatLinksHere/Template:UnofficialInstallGuidelimit=500 Most are marked with UnofficialInstallGuide: http://requesttracker.wikia.com/wiki/Category:UnofficialInstallGuide -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston March 5 6, 2012
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hi, To summarize: - Category page for user profiles (in order to automatically link to RT users) - User manual needs special treatment (needs some pondering) - For the RT config, a separate page for each configuration option. But they need to be grouped based on a specific topic. - FAQ category page, listing all FAQ items as an option. (makes it easy to add just about any page with a brilliant explanation to the FAQ) And last but not least, make sure to chop things into smaller pieces. (basically approach this as a project with milestones, etc.) For the pieces, I believe we're already kinda working towards it :-) 1. Think of a structure with the categories in mind. 2. Think of other things that will help make the wiki better. (usage of Wikia special features, RSS feeds, etc.) 3. Create the steps in which we'll transform the current wiki towards what we want it to be. 1. First step could/should be to clean all current category pages (fresh start). 2. Create the new categorie pages structure. 3. With the Uncategorized special page, work towards categorizing all wiki pages: 1. With the goal to categorized everything. 4. Modify the front page to display the new structure/category pages. 5. . . . 4. And once the steps which we should take are clear we can start doing stuff ^_^ Something like that at least. -- Bart Op 30 november 2011 18:48 schreef Ruslan Zakirov r...@bestpractical.comhet volgende: Hi, Idea is good. Here are some ideas about categorizing and where people with MediaWiki experience can help kickstart content improvements. I think good and easy point to start is to organize installation guides. There are lot of pages that are sort of user profiles. They should get particular category, for example OldStyleUserProfile. Some of them are linked from http://requesttracker.wikia.com/wiki/RTUsers. May be we can replace this page with generated page that links to wikia's user profiles. User Manual is a special beast. It should be continuous reading and at the same time splitted into smaller topics. I believe MediaWiki has some tools to include content of pages into other pages. Every config option and right should get a page matching its name, however they should get included into other blocks. For example WebDomain, WebPath, WebPort and couple of options should be described as one thing. For example OwnTicket and ownership related rights should be described as one thing. I don't know media wiki best practices to organize such thing. FAQ may win from better structure. At this moment it's not very managable. There are more, but enough for today. I think that if you find a good solution for some particular problem and describe how it should be done then people would help you clean cages and normalize content. Just split things into smaller steps. On Wed, Nov 30, 2011 at 3:44 PM, Bart b...@pleh.info wrote: Hi, Jay, thanks for your input. I do feel that approaching it with a blank sheet of paper will be the best approach. Though we'll have to use Wikia's abilities/structure, the below is aimed at just that with a slight eye on structuring from scratch. --- A rough sketch of the idea --- The idea I have relies allot on the categories within Wikia. A categorie page can contain content, thus e.g. the contributions page could instead be a categorie page with some specific information on what you can expect, maybe some extra links to other stuff, etc. But the difference would be that since it is now a categorie page, that all scripts/contributions that have the categorie set to contributions would be automatically listed on that one page. (alphabetized) With that in mind you can quite easily create general categorie pages for all major topics and have any page regarding that topic being linked to that categorie. The front page would then contain a hierarchical structure with links to all the sections (a.k.a. categorie pages). And obviously information on what RT is, latest news/updates/etc. Another thing which you can easily add to the front page is an RSS feed of the Bestpractical blog, and maybe add a feed of the RT wiki itself showing the latest updates newest pages. (should both be doable I think) Other things that might be nice to add are some Wikia features for the community to promote the usage of the RT wiki (achievements and other fun stuff). --- The structure (concept) --- Since the above shows what categories and categorie pages can do for you it's important to create a structure (at first on paper) which will make sure that all major topics regarding RT are covered so that any new article can add a categorie appropriate for that specific article. (I assume that the structure will eventually grow naturally) Since this is just a concept I've sort of just looked at the
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hi, People already started work on installation guides. A few templates: http://requesttracker.wikia.com/wiki/Special:UncategorizedTemplates Every installation guide on the wiki should use: http://requesttracker.wikia.com/wiki/Template:UnofficialInstallGuide All pages that use this template: http://requesttracker.wikia.com/index.php?title=Special:WhatLinksHere/Template:UnofficialInstallGuidelimit=500 Most are marked with UnofficialInstallGuide: http://requesttracker.wikia.com/wiki/Category:UnofficialInstallGuide -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hi, Jay, thanks for your input. I do feel that approaching it with a blank sheet of paper will be the best approach. Though we'll have to use Wikia's abilities/structure, the below is aimed at just that with a slight eye on structuring from scratch. *--- A rough sketch of the idea ---* * * The idea I have relies allot on the categories within Wikia. A categorie page can contain content, thus e.g. the contributions page could instead be a categorie page with some specific information on what you can expect, maybe some extra links to other stuff, etc. But the difference would be that since it is now a categorie page, that all scripts/contributions that have the categorie set to contributions would be automatically listed on that one page. (alphabetized) With that in mind you can quite easily create general categorie pages for all major topics and have any page regarding that topic being linked to that categorie. The front page would then contain a hierarchical structure with links to all the sections (a.k.a. categorie pages). And obviously information on what RT is, latest news/updates/etc. Another thing which you can easily add to the front page is an RSS feed of the Bestpractical blog, and maybe add a feed of the RT wiki itself showing the latest updates newest pages. (should both be doable I think) Other things that might be nice to add are some Wikia features for the community to promote the usage of the RT wiki (achievements and other fun stuff). *--- The structure (concept) ---* Since the above shows what categories and categorie pages can do for you it's important to create a structure (at first on paper) which will make sure that all major topics regarding RT are covered so that any new article can add a categorie appropriate for that specific article. (I assume that the structure will eventually grow naturally) Since this is just a concept I've sort of just looked at the current wiki and tried to gather some basic topics, what I want to achieve with this concept is to get input from others so that we can improve it further: - RT Basics - User Manual - Custom Fields - Articles - REST - RT Tool - RT Cron Tool - RT Installation (rough categories so that people can link install guides to an OS categorie, no more/no less) - Linux - FreeBSD - Other - Manual - RT Config: (a categorie for each major release) - RT 4 - RT 3.8 - RT 3.6 - Plugins: - A categorie page for all plugins! This way you can link scrips/configs/other goodies for a plugin to that specific categorie page. - Scrips: - Basically a summary of all scrips available for RT. - Automation At this point I'm blank on ideas, I'll just leave it at this and see what responses there are. I'm pretty sure this list can be better/structured better, but you have to start somewhere ^_~ *--- Rough plan of action ---* This is a rather rough plan for setting up the structure: - Remove all current categories (double check that the categorie pages don't contain content of any kind). - Add every single page currently in the wiki to a new categorie called Archive. - This sounds ugly but it's an easy way of keeping track of all the wiki pages that still need better categorization. - Basically a todo list, anything still in there needs to be categorized. - The idea is to do a few articles each day and eventually everything will be nicely categorized. - Create all the categories which have been though of, make sure that theres's at least some basic information on the categorie page. - Modify the home page to, at first, also contain the new categorie structure (keep the old links for now). - Start categorizing anything that's still in under Archive. - And last but not least, at a certain point modify the front page to only contain the new categorie structure. So, those are some ideas. Time for everyone to shoot at them ^_~ -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
On 11/30/2011 06:44 AM, Bart wrote: * Add every single page currently in the wiki to a new categorie called Archive. o This sounds ugly but it's an easy way of keeping track of all the wiki pages that still need better categorization. o Basically a todo list, anything still in there needs to be categorized. o The idea is to do a few articles each day and eventually everything will be nicely categorized. There's no need for this type of category since Wikia gives us the page: http://requesttracker.wikia.com/wiki/Special:UncategorizedPages You can find a list of special pages here: http://requesttracker.wikia.com/wiki/Special:SpecialPages Thomas RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hi, I'm not yet entirely familiar with Wikia's options, will look into the special pages :-) Having an uncategorized page would make things pretty easy. -- Bart Op 30 november 2011 16:55 schreef Thomas Sibley t...@bestpractical.com het volgende: On 11/30/2011 06:44 AM, Bart wrote: * Add every single page currently in the wiki to a new categorie called Archive. o This sounds ugly but it's an easy way of keeping track of all the wiki pages that still need better categorization. o Basically a todo list, anything still in there needs to be categorized. o The idea is to do a few articles each day and eventually everything will be nicely categorized. There's no need for this type of category since Wikia gives us the page: http://requesttracker.wikia.com/wiki/Special:UncategorizedPages You can find a list of special pages here: http://requesttracker.wikia.com/wiki/Special:SpecialPages Thomas RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
[rt-users] The RT Wiki - Restructure (start using categories?)
Hi, I've created an account on Wikia in order to do some editing on the RT wiki: - http://requesttracker.wikia.com/wiki/HomePage There are a few things that I want to add, but I'm kinda confused by the structure O_o I've noticed that only a handfull of articles contain a categorie, these categories are viewable on this page: - http://requesttracker.wikia.com/wiki/Special:Categories These categories are a nice way of structuring content, people only have to add a page with the proper categorie and it will be displayed on the categorie page. In addition you have the ability to add specific information/explanation to each categorie page as shown on this page: - http://requesttracker.wikia.com/wiki/Category:3.8.9 The thing I'm missing on the main page is a link to all categories, this would make browsing the wiki allot easier. In addition what I'm missing is a structure of the categories + allot of pages aren't categorized. I feel that the structure could be better, and with a better structure it would make adding articles allot easier + they will become visible by simply viewing a categorie specific page where everything is alphabetized (no need for creating a link to article X on certain pages). If I were to think-up a structure and start to re-organize the categories (edit pages to point to the new structure), would this upset someone (I hope not ^_^)? I'd first want to roughly draw the categorie structure and verify it with the mailing-lists before starting to edit anything. (basically think before act) Let me know your thoughts, I feel that I have some time to work on the wiki so hopefully with some input from others it will be possible to freshen up the wiki. -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hello Bart, It would be great to see more structure on the wiki. I think wiki chief editor position is vacant, unfortunately it's not paid, but much appreciated. On Tue, Nov 29, 2011 at 2:54 PM, Bart b...@pleh.info wrote: Hi, I've created an account on Wikia in order to do some editing on the RT wiki: http://requesttracker.wikia.com/wiki/HomePage There are a few things that I want to add, but I'm kinda confused by the structure O_o I've noticed that only a handfull of articles contain a categorie, these categories are viewable on this page: http://requesttracker.wikia.com/wiki/Special:Categories These categories are a nice way of structuring content, people only have to add a page with the proper categorie and it will be displayed on the categorie page. In addition you have the ability to add specific information/explanation to each categorie page as shown on this page: http://requesttracker.wikia.com/wiki/Category:3.8.9 The thing I'm missing on the main page is a link to all categories, this would make browsing the wiki allot easier. In addition what I'm missing is a structure of the categories + allot of pages aren't categorized. I feel that the structure could be better, and with a better structure it would make adding articles allot easier + they will become visible by simply viewing a categorie specific page where everything is alphabetized (no need for creating a link to article X on certain pages). If I were to think-up a structure and start to re-organize the categories (edit pages to point to the new structure), would this upset someone (I hope not ^_^)? I'd first want to roughly draw the categorie structure and verify it with the mailing-lists before starting to edit anything. (basically think before act) Let me know your thoughts, I feel that I have some time to work on the wiki so hopefully with some input from others it will be possible to freshen up the wiki. -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — TBA -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Hi, Not sure if I should be in such a position, I'm just teh new guy ^_~ Maybe when I've actually done some work on the wiki, but for now I wouldn't feel qualified for that title (need to prove myself first I guess). But I do want to help think of a way to structure the wiki and modify it so that everyone can easily add a new page. (and do the work where needed) Where they only have to add the proper category for that page to be shown in a certain listing. (ease of use being the key) I've also noticed that Wikia has some features to help a community (achievements, etc.), might be nice to add those to the RT wiki in order to motivate everyone to submit/edit content. -- Bart Op 29 november 2011 12:31 schreef Ruslan Zakirov r...@bestpractical.comhet volgende: Hello Bart, It would be great to see more structure on the wiki. I think wiki chief editor position is vacant, unfortunately it's not paid, but much appreciated. On Tue, Nov 29, 2011 at 2:54 PM, Bart b...@pleh.info wrote: Hi, I've created an account on Wikia in order to do some editing on the RT wiki: http://requesttracker.wikia.com/wiki/HomePage There are a few things that I want to add, but I'm kinda confused by the structure O_o I've noticed that only a handfull of articles contain a categorie, these categories are viewable on this page: http://requesttracker.wikia.com/wiki/Special:Categories These categories are a nice way of structuring content, people only have to add a page with the proper categorie and it will be displayed on the categorie page. In addition you have the ability to add specific information/explanation to each categorie page as shown on this page: http://requesttracker.wikia.com/wiki/Category:3.8.9 The thing I'm missing on the main page is a link to all categories, this would make browsing the wiki allot easier. In addition what I'm missing is a structure of the categories + allot of pages aren't categorized. I feel that the structure could be better, and with a better structure it would make adding articles allot easier + they will become visible by simply viewing a categorie specific page where everything is alphabetized (no need for creating a link to article X on certain pages). If I were to think-up a structure and start to re-organize the categories (edit pages to point to the new structure), would this upset someone (I hope not ^_^)? I'd first want to roughly draw the categorie structure and verify it with the mailing-lists before starting to edit anything. (basically think before act) Let me know your thoughts, I feel that I have some time to work on the wiki so hopefully with some input from others it will be possible to freshen up the wiki. -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — TBA -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
Here's some info on categories: - http://help.wikia.com/wiki/Help:Category And an example of how a proper categorie page would look like: - http://help.wikia.com/wiki/Category:Help Mind you that both the sub categories + the pages are automatically displayed. Only the text in the beginning is custom (since the category page is also just a wiki page with some special features). In general categories are flat (only one level) but when you make sub-category by making a category page member of another category. (as you can see in the above help page, you'll notice at te bottom of that page that category pages are also member of other categories) This in general allows you to create a decent structure + a simple main category page where people can browse the content. With that in mind you can make a nice structure which will make adding new content quite easy. -- Bart Op 29 november 2011 12:50 schreef Bart b...@pleh.info het volgende: Hi, Not sure if I should be in such a position, I'm just teh new guy ^_~ Maybe when I've actually done some work on the wiki, but for now I wouldn't feel qualified for that title (need to prove myself first I guess). But I do want to help think of a way to structure the wiki and modify it so that everyone can easily add a new page. (and do the work where needed) Where they only have to add the proper category for that page to be shown in a certain listing. (ease of use being the key) I've also noticed that Wikia has some features to help a community (achievements, etc.), might be nice to add those to the RT wiki in order to motivate everyone to submit/edit content. -- Bart Op 29 november 2011 12:31 schreef Ruslan Zakirov r...@bestpractical.comhet volgende: Hello Bart, It would be great to see more structure on the wiki. I think wiki chief editor position is vacant, unfortunately it's not paid, but much appreciated. On Tue, Nov 29, 2011 at 2:54 PM, Bart b...@pleh.info wrote: Hi, I've created an account on Wikia in order to do some editing on the RT wiki: http://requesttracker.wikia.com/wiki/HomePage There are a few things that I want to add, but I'm kinda confused by the structure O_o I've noticed that only a handfull of articles contain a categorie, these categories are viewable on this page: http://requesttracker.wikia.com/wiki/Special:Categories These categories are a nice way of structuring content, people only have to add a page with the proper categorie and it will be displayed on the categorie page. In addition you have the ability to add specific information/explanation to each categorie page as shown on this page: http://requesttracker.wikia.com/wiki/Category:3.8.9 The thing I'm missing on the main page is a link to all categories, this would make browsing the wiki allot easier. In addition what I'm missing is a structure of the categories + allot of pages aren't categorized. I feel that the structure could be better, and with a better structure it would make adding articles allot easier + they will become visible by simply viewing a categorie specific page where everything is alphabetized (no need for creating a link to article X on certain pages). If I were to think-up a structure and start to re-organize the categories (edit pages to point to the new structure), would this upset someone (I hope not ^_^)? I'd first want to roughly draw the categorie structure and verify it with the mailing-lists before starting to edit anything. (basically think before act) Let me know your thoughts, I feel that I have some time to work on the wiki so hopefully with some input from others it will be possible to freshen up the wiki. -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — TBA -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
On Tue, Nov 29, 2011 at 3:50 PM, Bart b...@pleh.info wrote: Not sure if I should be in such a position, I'm just teh new guy ^_~ Maybe when I've actually done some work on the wiki, but for now I wouldn't feel qualified for that title (need to prove myself first I guess). Perfect candidate. Candidate should be newbie and be always in need for help and figuring out things about RT constantly, so you end up using wiki a lot. Only one rule: don't destroy work other people have done. Move it around, re-organize, bring fresh info closer to the top of the page and do other refactorings, but don't destroy work. That's it. -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
I was one of the early contributors in that post, about 5 years ago, and while I'm about to redeploy 4.0 as a test, I haven't been using RT much in the interim; I admit I spent more time on content than categorization, though. Categories are handy. - Original Message - From: Ruslan Zakirov r...@bestpractical.com To: Bart b...@pleh.info Cc: rt-users@lists.bestpractical.com Sent: Tuesday, November 29, 2011 6:31:07 AM Subject: Re: [rt-users] The RT Wiki - Restructure (start using categories?) Hello Bart, It would be great to see more structure on the wiki. I think wiki chief editor position is vacant, unfortunately it's not paid, but much appreciated. On Tue, Nov 29, 2011 at 2:54 PM, Bart b...@pleh.info wrote: Hi, I've created an account on Wikia in order to do some editing on the RT wiki: http://requesttracker.wikia.com/wiki/HomePage There are a few things that I want to add, but I'm kinda confused by the structure O_o I've noticed that only a handfull of articles contain a categorie, these categories are viewable on this page: http://requesttracker.wikia.com/wiki/Special:Categories These categories are a nice way of structuring content, people only have to add a page with the proper categorie and it will be displayed on the categorie page. In addition you have the ability to add specific information/explanation to each categorie page as shown on this page: http://requesttracker.wikia.com/wiki/Category:3.8.9 The thing I'm missing on the main page is a link to all categories, this would make browsing the wiki allot easier. In addition what I'm missing is a structure of the categories + allot of pages aren't categorized. I feel that the structure could be better, and with a better structure it would make adding articles allot easier + they will become visible by simply viewing a categorie specific page where everything is alphabetized (no need for creating a link to article X on certain pages). If I were to think-up a structure and start to re-organize the categories (edit pages to point to the new structure), would this upset someone (I hope not ^_^)? I'd first want to roughly draw the categorie structure and verify it with the mailing-lists before starting to edit anything. (basically think before act) Let me know your thoughts, I feel that I have some time to work on the wiki so hopefully with some input from others it will be possible to freshen up the wiki. -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — TBA -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
Re: [rt-users] The RT Wiki - Restructure (start using categories?)
I'll make an initial concept of a structure with some additional explanation on what I have in mind. Should be done tomorrow I think. -- Bart Op 29 november 2011 15:41 schreef Jay Ashworth j...@baylink.com het volgende: I was one of the early contributors in that post, about 5 years ago, and while I'm about to redeploy 4.0 as a test, I haven't been using RT much in the interim; I admit I spent more time on content than categorization, though. Categories are handy. - Original Message - From: Ruslan Zakirov r...@bestpractical.com To: Bart b...@pleh.info Cc: rt-users@lists.bestpractical.com Sent: Tuesday, November 29, 2011 6:31:07 AM Subject: Re: [rt-users] The RT Wiki - Restructure (start using categories?) Hello Bart, It would be great to see more structure on the wiki. I think wiki chief editor position is vacant, unfortunately it's not paid, but much appreciated. On Tue, Nov 29, 2011 at 2:54 PM, Bart b...@pleh.info wrote: Hi, I've created an account on Wikia in order to do some editing on the RT wiki: http://requesttracker.wikia.com/wiki/HomePage There are a few things that I want to add, but I'm kinda confused by the structure O_o I've noticed that only a handfull of articles contain a categorie, these categories are viewable on this page: http://requesttracker.wikia.com/wiki/Special:Categories These categories are a nice way of structuring content, people only have to add a page with the proper categorie and it will be displayed on the categorie page. In addition you have the ability to add specific information/explanation to each categorie page as shown on this page: http://requesttracker.wikia.com/wiki/Category:3.8.9 The thing I'm missing on the main page is a link to all categories, this would make browsing the wiki allot easier. In addition what I'm missing is a structure of the categories + allot of pages aren't categorized. I feel that the structure could be better, and with a better structure it would make adding articles allot easier + they will become visible by simply viewing a categorie specific page where everything is alphabetized (no need for creating a link to article X on certain pages). If I were to think-up a structure and start to re-organize the categories (edit pages to point to the new structure), would this upset someone (I hope not ^_^)? I'd first want to roughly draw the categorie structure and verify it with the mailing-lists before starting to edit anything. (basically think before act) Let me know your thoughts, I feel that I have some time to work on the wiki so hopefully with some input from others it will be possible to freshen up the wiki. -- Bart RT Training Sessions (http://bestpractical.com/services/training.html) * Boston — TBA -- Best regards, Ruslan. RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA RT Training Sessions (http://bestpractical.com/services/training.html) * Boston TBA
