Re: [rt-users] Upgrade from 3.8 - 4 // having password problems
Basically the problem was that I read the instructions for upgrading but missed the step in the readme that was needed to upgrade the database make upgrade-database vmos wrote: Hello, I'm building a new instance of RT to replace our old server. The old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04 When I import the database I can login ok and do this and that. When I come back later or logout, I can't log back in. If I open up the DB on the old server, I can take the password string from my user and paste it in to the new DB. Then I can login for one more session. As I understand it, RT4 re-encrypts the password for every session (it sticks !sha512! in front of it in the DB) but I'm obviously missing something somewhere as it can't read these passwords that it's encrypted. Can anyone point me in the right direction? -- View this message in context: http://old.nabble.com/Upgrade-from-3.8---4having-password-problems-tp32870344p32872328.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 29, 2011
[rt-users] Upgrade from 3.8 - 4 // having password problems
Hello, I'm building a new instance of RT to replace our old server. The old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04 When I import the database I can login ok and do this and that. When I come back later or logout, I can't log back in. If I open up the DB on the old server, I can take the password string from my user and paste it in to the new DB. Then I can login for one more session. As I understand it, RT4 re-encrypts the password for every session (it sticks !sha512! in front of it in the DB) but I'm obviously missing something somewhere as it can't read these passwords that it's encrypted. Can anyone point me in the right direction? -- View this message in context: http://old.nabble.com/Upgrade-from-3.8---4having-password-problems-tp32870342p32870342.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 29, 2011
[rt-users] Upgrade from 3.8 - 4 // having password problems
Hello, I'm building a new instance of RT to replace our old server. The old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04 When I import the database I can login ok and do this and that. When I come back later or logout, I can't log back in. If I open up the DB on the old server, I can take the password string from my user and paste it in to the new DB. Then I can login for one more session. As I understand it, RT4 re-encrypts the password for every session (it sticks !sha512! in front of it in the DB) but I'm obviously missing something somewhere as it can't read these passwords that it's encrypted. Can anyone point me in the right direction? -- View this message in context: http://old.nabble.com/Upgrade-from-3.8---4having-password-problems-tp32870344p32870344.html Sent from the Request Tracker - User mailing list archive at Nabble.com. RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 29, 2011
[rt-users] Upgrade from 3.8 - 4 // having password problems
Hello, I'm building a new instance of RT to replace our old server. The old one was RT3.8.7 on debian and the new one is 4.0.3 on Ubuntu 10.04 When I import the database I can login ok and do this and that. When I come back later or logout, I can't log back in. If I open up the DB on the old server, I can take the password string from my user and paste it in to the new DB. Then I can login for one more session. As I understand it, RT4 re-encrypts the password for every session (it sticks !sha512! in front of it in the DB) but I'm obviously missing something somewhere as it can't read these passwords that it's encrypted. Can anyone point me in the right direction? RT Training Sessions (http://bestpractical.com/services/training.html) * Barcelona, Spain November 28 29, 2011
