Re: [rt-users] Autocomplete feature for unprivileged users ( AllowUserAutocompleteForUnprivileged?)

2012-05-29 Thread Thomas Sibley 
On 05/28/2012 10:18 AM, SCOTTO Alberto (Consultant) (FIAT POWERTRAIN
TECHNOLOGIES) wrote:
 I can't get the autocomplete email address feature to work for
 unprivileged people who access the SelfService area. It is correctly
 set in RT_SiteConfig, as I can also see in RT's web UI, tools 
 system configuration: AllowUserAutocompleteForUnprivileged=1 I'm
 experiencing this problem both on RT 4.0.2 and 4.0.6.
 
 I am starting to think that I misunderstand the meaning of the
 AllowUserAutocompleteForUnprivileged config!

You're not misunderstanding, there's just a bug which renders that
option a nice thought but ineffective.  There will be a fix at some point.

http://issues.bestpractical.com/Ticket/Display.html?id=16946

[rt-users] Autocomplete feature for unprivileged users ( AllowUserAutocompleteForUnprivileged?)

2012-05-28 Thread SCOTTO Alberto (Consultant) (FIAT POWERTRAIN TECHNOLOGIES) 
Hi all,

I can't get the autocomplete email address feature to work for unprivileged 
people who access the SelfService area.
It is correctly set in RT_SiteConfig, as I can also see in RT's web UI, tools  
system configuration: AllowUserAutocompleteForUnprivileged=1
I'm experiencing this problem both on RT 4.0.2 and 4.0.6.

I am starting to think that I misunderstand the meaning of the 
AllowUserAutocompleteForUnprivileged config!

Here is what happens if I login as an unprivileged user and go in the 
SelfService/Create.html page, as Firebug says: as I type a bunch of characters 
in the requestors or cc field, RT returns a 302 HTTP status code (found), and 
then redirects me to SelfService/

Any help appreciated.
Thank you


Alberto Scotto
Information Technologies Consultant

FIAT POWERTRAIN TECHNOLOGIES S.p.A.
Corso Settembrini 167, 10135 Torino, Italia