Hi all, I can't get the autocomplete email address feature to work for unprivileged people who access the SelfService area. It is correctly set in RT_SiteConfig, as I can also see in RT's web UI, tools > system configuration: AllowUserAutocompleteForUnprivileged=1 I'm experiencing this problem both on RT 4.0.2 and 4.0.6.
I am starting to think that I misunderstand the meaning of the AllowUserAutocompleteForUnprivileged config! Here is what happens if I login as an unprivileged user and go in the SelfService/Create.html page, as Firebug says: as I type a bunch of characters in the requestors or cc field, RT returns a 302 HTTP status code ("found"), and then redirects me to SelfService/ Any help appreciated. Thank you Alberto Scotto Information Technologies Consultant FIAT POWERTRAIN TECHNOLOGIES S.p.A. Corso Settembrini 167, 10135 Torino, Italia