Hi all,
I can't get the autocomplete email address feature to work for unprivileged
people who access the SelfService area.
It is correctly set in RT_SiteConfig, as I can also see in RT's web UI, tools >
system configuration: AllowUserAutocompleteForUnprivileged=1
I'm experiencing this problem both on RT 4.0.2 and 4.0.6.
I am starting to think that I misunderstand the meaning of the
AllowUserAutocompleteForUnprivileged config!
Here is what happens if I login as an unprivileged user and go in the
SelfService/Create.html page, as Firebug says: as I type a bunch of characters
in the requestors or cc field, RT returns a 302 HTTP status code ("found"), and
then redirects me to SelfService/
Any help appreciated.
Thank you
Alberto Scotto
Information Technologies Consultant
FIAT POWERTRAIN TECHNOLOGIES S.p.A.
Corso Settembrini 167, 10135 Torino, Italia