[rt-users] Default Search Format per queue

2011-04-06 Thread Dave Wells 
Hi, 

 

Simple question but couldn't find a definitive answer.

 

RT Version 3.6.5

 

Is it possible to have a different Results page per queue when using
QuickSearch to select the queue results? i.e. clicking on the queue name
in QuickSearch

 

I know that the user has a default Search format and there is a system
wide default search format but is there one per queue?

 

If the answer to this is no, is there anyway I can have something
displayed like the QuickSearch but with a modified list of saved
searches?  I don't want the results displayed on the homepage just the
option to run the saved search i.e. a list of saved searches.

 

Many Thanks

Dave

Re: [rt-users] Default Search Format per queue

2011-04-06 Thread Kevin Falcone 
On Wed, Apr 06, 2011 at 11:04:27AM +0100, Dave Wells wrote:
Is it possible to have a different Results page per queue when using 
 QuickSearch to select the
queue results? i.e. clicking on the queue name in QuickSearch

Not without modifying code, it uses either the global or user specific
search format on that link.

I know that the user has a default Search format and there is a system 
 wide default search
format but is there one per queue?
 
 
 
If the answer to this is no, is there anyway I can have something 
 displayed like the
QuickSearch but with a modified list of saved searches?  I don't want the 
 results displayed on
the homepage just the option to run the saved search i.e. a list of saved 
 searches.

You might be able to backport the SavedSearches homepage element that
I wrote to be part of 4.0 to run on 3.6

-kevin


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Re: [rt-users] Default Search Format per queue

2011-04-06 Thread Dave Wells 
That is exactly what I thought but just wanted to check.

Many Thanks, will have a look at SavedSearches homepage element.

David Wells 

-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: 06 April 2011 15:28
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Default Search Format per queue

On Wed, Apr 06, 2011 at 11:04:27AM +0100, Dave Wells wrote:
Is it possible to have a different Results page per queue when
using QuickSearch to select the
queue results? i.e. clicking on the queue name in QuickSearch

Not without modifying code, it uses either the global or user specific
search format on that link.

I know that the user has a default Search format and there is a
system wide default search
format but is there one per queue?
 
 
 
If the answer to this is no, is there anyway I can have something
displayed like the
QuickSearch but with a modified list of saved searches?  I don't
want the results displayed on
the homepage just the option to run the saved search i.e. a list of
saved searches.

You might be able to backport the SavedSearches homepage element that I
wrote to be part of 4.0 to run on 3.6

-kevin