[rt-users] Everything's plaintext

2009-05-22 Thread Rob Munsch 
Good your-time-here, list:

I have

Set($MessageBoxRichText, 1);
Set($PreferRichText, 1);

yet all messages coming in - or going out! - are plaintext.  I can compose
something using the wysiwyg bar, but none of the formatting is kept.  Worse,
everything seems to be double-spaced, making every ticket twice as long as
it needs to be.

What other settings have I missed to get this working?

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Re: [rt-users] Everything's plaintext

2009-05-22 Thread Rob Munsch 
On Fri, May 22, 2009 at 2:39 PM, Lamers, Dan dlam...@elcan.com wrote:

 Set($TrustHTMLAttachments, 1);


Aha.  I hadn't noticed this before, and i strongly suspect that'll do it.
Thanks!

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