Figured it out. I was trying to use the queue name -- I had to use the
queue ID number.
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
On Sun, Sep 19, 2010 at 9:19 AM, Max McGrath mmcgr...@carthage.edu wrote:
Hi all -
Runing RT 3.8.8 on Ubuntu.
I've been having some quirky search results but I figured out the meat of
the problem, which brings me to a new question.
We've been having some weird search results on blackboard, because when
people did searches for blackboard it turns out it was searching within the
Blackboard Queue -- which we decided we didn't need anymore, so it's been
disabled. Hence, no tickets were turning up upon searches for blackboard.
My question is now, how do I delete (or shred?) a disabled queue? I can't
seem to figure it out.
What is my best option?
--
Max McGrath
Asst. Network Admin/Systems Specialist
Carthage College
262-552-5512
mmcgr...@carthage.edu
RT Training in Washington DC, USA on Oct 25 26 2010
Last one this year -- Learn how to get the most out of RT!
