[rt-users] Modify actions menu

2011-06-24 Thread Obando, David DE - EV
Hi,

on a rt 4.0.1 installation I want to modify the actions menu shown when editing 
a ticket. I would like to hide some actions like Extract Article. Which 
file(s) do I have to edit?

Thanks and regards,
David


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Re: [rt-users] Modify actions menu

2011-06-24 Thread Odhiambo Washington
On Fri, Jun 24, 2011 at 13:24, Obando, David DE - EV d.oba...@ehapa.dewrote:

  Hi,

 ** **

 on a rt 4.0.1 installation I want to modify the actions menu shown when
 editing a ticket. I would like to hide some actions like Extract Article.
 Which file(s) do I have to edit?




Configuration - Global - User Rights

What happens when you deny the user the Create articles in this class
right?


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Nairobi,KE
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