Re: [rt-users] Multiple queues on one email address
Ok, problem solved, it was not RT-related, it was a problem in the mail configuration. everything works as hoped. thanks jeff On Sat, Jun 16, 2012 at 2:21 AM, Kevin Falcone falc...@bestpractical.comwrote: On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote: I am using 1 email address for 3 queues. This is fine. in fetchmailrc i can only specifiy one queue for that adress. so tickets are created in that queue, that's OK. When I create a ticket in another queue, the user gets the message but when he replies (with the correct subject-tag and ID), I don't get the answer into RT, I only get a socalled [1]POSTMASTER-AUTO-FW of the incoming mail. Unfortunately, I cannot load the link you've provided. Please provide the error message and the RT and fetchmail logs. -kevin -- Jeff Konnen
[rt-users] Multiple queues on one email address
Hi, I am using 1 email address for 3 queues. in fetchmailrc i can only specifiy one queue for that adress. so tickets are created in that queue, that's OK. When I create a ticket in another queue, the user gets the message but when he replies (with the correct subject-tag and ID), I don't get the answer into RT, I only get a socalled POSTMASTER-AUTO-FW of the incoming mail. Any idea what that could mean? Thanks Jeff
Re: [rt-users] Multiple queues on one email address
On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote: I am using 1 email address for 3 queues. This is fine. in fetchmailrc i can only specifiy one queue for that adress. so tickets are created in that queue, that's OK. When I create a ticket in another queue, the user gets the message but when he replies (with the correct subject-tag and ID), I don't get the answer into RT, I only get a socalled [1]POSTMASTER-AUTO-FW of the incoming mail. Unfortunately, I cannot load the link you've provided. Please provide the error message and the RT and fetchmail logs. -kevin pgp7Aw5hcBw4m.pgp Description: PGP signature
