[rt-users] RT Asset Tracker - unique name field
Hello, I'm looking at using RT AssetTracker module for tracking our hardware and software licenses. It does exactly what I'd like for hardware, but I'd also like to track software licenses. The problem that I'm running up against is that each asset name field must be unique. For example, if I'm tracking Windows licenses, I'd like to be able to have 20 assets called something like Windows 7 Professional (64-bit) with separate Asset IDs and product keys, and then I'd link them to the workstations that they run on. Is there any way to accomplish something like this? If not, how do people generally go about tracking software licenses with the RT Asset Tracker? Please let me know if I'm approaching this from the wrong angle completely - I'm open to suggestions. Thanks! Darren
Re: [rt-users] RT Asset Tracker - unique name field
- Original Message - From: Darren Hildebrand darren.hildebr...@opusvfx.com I'm looking at using RT AssetTracker module for tracking our hardware and software licenses. It does exactly what I'd like for hardware, but I'd also like to track software licenses. The problem that I'm running up against is that each asset name field must be unique. For example, if I'm tracking Windows licenses, I'd like to be able to have 20 assets called something like Windows 7 Professional (64-bit) with separate Asset IDs and product keys, and then I'd link them to the workstations that they run on. Is there any way to accomplish something like this? If not, how do people generally go about tracking software licenses with the RT Asset Tracker? I would use that as a description, and use the license key itself -- or some unique component thereof, as the name. You're hitting an analog of the serial numbered inventory problem. Cheers, -- jra -- Jay R. Ashworth Baylink j...@baylink.com Designer The Things I Think RFC 2100 Ashworth Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
Re: [rt-users] RT Asset Tracker - unique name field
Thanks, but my problem with that approach is that records of a specific software license can disappear along with a computer. Since there are times when I'd be moving licenses from one computer to another, I'd prefer for a software license to be a separate entity that can be unlinked from one computer and linked to another, but it'll always exist unless it's intentionally removed. It sounds like I'm stuck with using a unique name, so I'm thinking that I'll probably append the name with part of the product key or something. Thanks for the suggestions! Darren On 12-04-11 11:52 AM, Paul Muther wrote: Hello. What we have been doing is track the software as custom fields attached to hardware records. The custom fields have values for versions of office apps etc. PM On Apr 11, 2012, at 9:45, Darren Hildebranddarren.hildebr...@opusvfx.com wrote: Hello, I'm looking at using RT AssetTracker module for tracking our hardware and software licenses. It does exactly what I'd like for hardware, but I'd also like to track software licenses. The problem that I'm running up against is that each asset name field must be unique. For example, if I'm tracking Windows licenses, I'd like to be able to have 20 assets called something like Windows 7 Professional (64-bit) with separate Asset IDs and product keys, and then I'd link them to the workstations that they run on. Is there any way to accomplish something like this? If not, how do people generally go about tracking software licenses with the RT Asset Tracker? Please let me know if I'm approaching this from the wrong angle completely - I'm open to suggestions. Thanks! Darren
Re: [rt-users] RT Asset Tracker?
On Wed, Jan 14, 2009 at 09:31:45AM +0100, Joop wrote: Kenneth Marshall wrote: RT Users, I found the new AT web page, but I cannot get a dump of the latest release from SVN. Does anyone know if there is a snapshot available for the latest revisions with 3.8.x updates? Thanks. I used TortoiseSVN to get an export. Works OK. If you can't manage I'm willing to zip up the trunk part and mail it to you. Size will be around 160Kb. Greetings, Joop Joop, It would be great if you could send me the zip file. I keep getting an error when using the svn command on the webpage. Also, I do have a question for you regarding your OracleText wiki entry. I am getting ready to create a similar patch for PostgreSQL now that it has integrated full-text indexing as well. Do you have any more recent optimizations or changes that I should consider in my patch as well? Thank you in advance for the Asset Tracker zipfile and any feedback you have on the OracleText patch for RT. Regards, Ken ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
RT Users, I found the new AT web page, but I cannot get a dump of the latest release from SVN. Does anyone know if there is a snapshot available for the latest revisions with 3.8.x updates? Thanks. Cheers, Ken On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote: Try this one. Todd has moved the page: http://code.google.com/p/asset-tracker-4rt/ Torsten 2008/4/24 Jean-Sebastien Morisset jsmor...@mvlan.net: Does anyone know what's happening with RT Asset Tracker? The website is down, and the current tar file is corrupt: gzip: stdin: decompression OK, trailing garbage ignored -rwxr-xr-x rfox/rfox 3905 2005-02-23 23:21:07 at-1.2.3/sbin/extract_pod_tests tar: Child returned status 2 tar: Error exit delayed from previous errors Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator jsmor...@mvlan.net ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.torsten-brumm.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
sorry friend, I want to add a field and that my order for the same users. as I do? -- Ing. Angel Duarte ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
Thanks in advance for your attention, I would like to know how to add a custom field and at the same time my users can see it? example: I have two branches and las quiero differentiated by region, but my manager to see the two regions branches -- Ing. Angel Duarte ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
We use it in production, its working really good. hopefully Todd will spent more time on this project in the future. So, we use it in production without any problems. Torsten 2008/4/24 Natxo Asenjo [EMAIL PROTECTED]: On Thu, Apr 24, 2008 at 6:34 PM, Torsten Brumm [EMAIL PROTECTED] wrote: it works under rt 3.6.5 like a charm ;-) is it production ready or beta? -- Groeten, J.Asenjo ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.torsten-brumm.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT Asset Tracker?
Does anyone know what's happening with RT Asset Tracker? The website is down, and the current tar file is corrupt: gzip: stdin: decompression OK, trailing garbage ignored -rwxr-xr-x rfox/rfox 3905 2005-02-23 23:21:07 at-1.2.3/sbin/extract_pod_tests tar: Child returned status 2 tar: Error exit delayed from previous errors Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
Try this one. Todd has moved the page: http://code.google.com/p/asset-tracker-4rt/ Torsten 2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]: Does anyone know what's happening with RT Asset Tracker? The website is down, and the current tar file is corrupt: gzip: stdin: decompression OK, trailing garbage ignored -rwxr-xr-x rfox/rfox 3905 2005-02-23 23:21:07 at-1.2.3/sbin/extract_pod_tests tar: Child returned status 2 tar: Error exit delayed from previous errors Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.torsten-brumm.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
Thanks! I see AT is for RT v3.4... Anyone know if it'll work with RT v3.6.6? js. On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote: Try this one. Todd has moved the page: http://code.google.com/p/asset-tracker-4rt/ Torsten 2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]: Does anyone know what's happening with RT Asset Tracker? The website is down, and the current tar file is corrupt: gzip: stdin: decompression OK, trailing garbage ignored -rwxr-xr-x rfox/rfox 3905 2005-02-23 23:21:07 at-1.2.3/sbin/extract_pod_tests tar: Child returned status 2 tar: Error exit delayed from previous errors Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED] Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.torsten-brumm.de -- Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED] ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
it works under rt 3.6.5 like a charm ;-) 2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]: Thanks! I see AT is for RT v3.4... Anyone know if it'll work with RT v3.6.6? js. On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote: Try this one. Todd has moved the page: http://code.google.com/p/asset-tracker-4rt/ Torsten 2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]: Does anyone know what's happening with RT Asset Tracker? The website is down, and the current tar file is corrupt: gzip: stdin: decompression OK, trailing garbage ignored -rwxr-xr-x rfox/rfox 3905 2005-02-23 23:21:07 at-1.2.3/sbin/extract_pod_tests tar: Child returned status 2 tar: Error exit delayed from previous errors Thanks, js. -- Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED] Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com -- MFG Torsten Brumm http://www.torsten-brumm.de -- Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED] -- MFG Torsten Brumm http://www.torsten-brumm.de ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker?
On Thu, Apr 24, 2008 at 6:34 PM, Torsten Brumm [EMAIL PROTECTED] wrote: it works under rt 3.6.5 like a charm ;-) is it production ready or beta? -- Groeten, J.Asenjo ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT Asset Tracker - Bulk data import
Title: RT Asset Tracker - Bulk data import Dear all, I have made use of the Asset Tracker on the RT system. I noticed that it can export the raw data from RTAsset to Excel. Just wonder if there is any method to import raw bulk data back on it. I checked on the Wiki http://atwiki.chaka.net and didn't find any note regarding this. I am running RT version: 3.5.5. I appreciate if someone can share their experience and knowledge on this. Best regards, David Choy Principle One Limited Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 www.principleone.net Hong Kong . Singapore . Tokyo ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT Asset Tracker - Bulk data import
Pardon me, but what is the asset tracker? I have a need for such a thing (if this is to keep track of hardware and installed software) within RT. I'm running RT 3.4.5 (I'm disinclined to upgrade as this is running very well). FLOn 9/25/06, David Choy [EMAIL PROTECTED] wrote: Dear all, I have made use of the Asset Tracker on the RT system. I noticed that it can export the raw data from RTAsset to Excel. Just wonder if there is any method to import raw bulk data back on it. I checked on the Wiki http://atwiki.chaka.net and didn't find any note regarding this. I am running RT version: 3.5.5. I appreciate if someone can share their experience and knowledge on this. Best regards, David Choy Principle One Limited Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 www.principleone.net Hong Kong . Singapore . Tokyo ___http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.comCommercial support: [EMAIL PROTECTED]Discover RT's hidden secrets with RT Essentials from O'Reilly Media.Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] RT Asset Tracker - Bulk data import
Florian, Asset Tracker under RT is designed to keep track of assets such as: servers, switches, desktops, or anything else. You can refer to the wiki http://atwiki.chaka.net/ and/or http://rt.chaka.net/AssetTracker/index.html?user=guestpass=guest to gather more information. Best regards, David Principle One Limited Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 www.principleone.net Hong Kong . Singapore . Tokyo From: Florian Lengyel [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 26, 2006 10:31 AM To: David Choy Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] RT Asset Tracker - Bulk data import Pardon me, but what is the asset tracker? I have a need for such a thing (if this is to keep track of hardware and installed software) within RT. I'm running RT 3.4.5 (I'm disinclined to upgrade as this is running very well). FL On 9/25/06, David Choy [EMAIL PROTECTED] wrote: Dear all, I have made use of the Asset Tracker on the RT system. I noticed that it can export the raw data from RTAsset to Excel. Just wonder if there is any method to import raw bulk data back on it. I checked on the Wiki http://atwiki.chaka.net http://atwiki.chaka.net and didn't find any note regarding this. I am running RT version: 3.5.5. I appreciate if someone can share their experience and knowledge on this. Best regards, David Choy Principle One Limited Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 www.principleone.net Hong Kong . Singapore . Tokyo ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com