[rt-users] RT Asset Tracker - unique name field

2012-04-11 Thread Darren Hildebrand

Hello,

I'm looking at using RT AssetTracker module for tracking our hardware 
and software licenses.  It does exactly what I'd like for hardware, but 
I'd also like to track software licenses.  The problem that I'm running 
up against is that each asset name field must be unique.  For example, 
if I'm tracking Windows licenses, I'd like to be able to have 20 assets 
called something like Windows 7 Professional (64-bit) with separate 
Asset IDs and product keys, and then I'd link them to the workstations 
that they run on.  Is there any way to accomplish something like this?  
If not, how do people generally go about tracking software licenses with 
the RT Asset Tracker?


Please let me know if I'm approaching this from the wrong angle 
completely - I'm open to suggestions.  Thanks!


Darren


Re: [rt-users] RT Asset Tracker - unique name field

2012-04-11 Thread Jay Ashworth
- Original Message -
 From: Darren Hildebrand darren.hildebr...@opusvfx.com

 I'm looking at using RT AssetTracker module for tracking our hardware
 and software licenses. It does exactly what I'd like for hardware, but
 I'd also like to track software licenses. The problem that I'm running
 up against is that each asset name field must be unique. For example,
 if I'm tracking Windows licenses, I'd like to be able to have 20 assets
 called something like Windows 7 Professional (64-bit) with separate
 Asset IDs and product keys, and then I'd link them to the workstations
 that they run on. Is there any way to accomplish something like this?
 If not, how do people generally go about tracking software licenses
 with the RT Asset Tracker?

I would use that as a description, and use the license key itself -- or 
some unique component thereof, as the name.

You're hitting an analog of the serial numbered inventory problem.

Cheers,
-- jra
-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com 2000 Land Rover DII
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274


Re: [rt-users] RT Asset Tracker - unique name field

2012-04-11 Thread Darren Hildebrand
Thanks, but my problem with that approach is that records of a specific 
software license can disappear along with a computer.  Since there are 
times when I'd be moving licenses from one computer to another, I'd 
prefer for a software license to be a separate entity that can be 
unlinked from one computer and linked to another, but it'll always exist 
unless it's intentionally removed.


It sounds like I'm stuck with using a unique name, so I'm thinking that 
I'll probably append the name with part of the product key or something.


Thanks for the suggestions!

Darren

On 12-04-11 11:52 AM, Paul Muther wrote:

Hello. What we have been doing is track the software as custom fields attached 
to hardware records. The custom fields have values for versions of office apps 
etc.

PM


On Apr 11, 2012, at 9:45, Darren Hildebranddarren.hildebr...@opusvfx.com  
wrote:


Hello,

I'm looking at using RT AssetTracker module for tracking our hardware and software 
licenses.  It does exactly what I'd like for hardware, but I'd also like to track 
software licenses.  The problem that I'm running up against is that each asset name field 
must be unique.  For example, if I'm tracking Windows licenses, I'd like to be able to 
have 20 assets called something like Windows 7 Professional (64-bit) with 
separate Asset IDs and product keys, and then I'd link them to the workstations that they 
run on.  Is there any way to accomplish something like this?  If not, how do people 
generally go about tracking software licenses with the RT Asset Tracker?

Please let me know if I'm approaching this from the wrong angle completely - 
I'm open to suggestions.  Thanks!

Darren


Re: [rt-users] RT Asset Tracker?

2009-01-14 Thread Kenneth Marshall
On Wed, Jan 14, 2009 at 09:31:45AM +0100, Joop wrote:
 Kenneth Marshall wrote:
 RT Users,

 I found the new AT web page, but I cannot get a dump of the
 latest release from SVN. Does anyone know if there is a
 snapshot available for the latest revisions with 3.8.x
 updates? Thanks.
 I used TortoiseSVN to get an export. Works OK. If you can't manage I'm 
 willing to zip up the trunk part and mail it to you. Size will be around 
 160Kb.

 Greetings,

 Joop

Joop,

It would be great if you could send me the zip file. I keep getting
an error when using the svn command on the webpage. Also, I do have
a question for you regarding your OracleText wiki entry. I am getting
ready to create a similar patch for PostgreSQL now that it has
integrated full-text indexing as well. Do you have any more recent
optimizations or changes that I should consider in my patch as well?
Thank you in advance for the Asset Tracker zipfile and any feedback
you have on the OracleText patch for RT.

Regards,
Ken
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] RT Asset Tracker?

2009-01-13 Thread Kenneth Marshall
RT Users,

I found the new AT web page, but I cannot get a dump of the
latest release from SVN. Does anyone know if there is a
snapshot available for the latest revisions with 3.8.x
updates? Thanks.

Cheers,
Ken

On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote:
 Try this one. Todd has moved the page:
 
 http://code.google.com/p/asset-tracker-4rt/
 
 Torsten
 
 2008/4/24 Jean-Sebastien Morisset jsmor...@mvlan.net:
 
  Does anyone know what's happening with RT Asset Tracker? The website is
  down, and the current tar file is corrupt:
 
  gzip: stdin: decompression OK, trailing garbage ignored
  -rwxr-xr-x rfox/rfox  3905 2005-02-23 23:21:07
  at-1.2.3/sbin/extract_pod_tests
  tar: Child returned status 2
  tar: Error exit delayed from previous errors
 
  Thanks,
  js.
  --
  Jean-Sebastien Morisset, Sr. UNIX Administrator jsmor...@mvlan.net
  ___
  http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
 
  Community help: http://wiki.bestpractical.com
  Commercial support: sa...@bestpractical.com
 
 
  Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
  Buy a copy at http://rtbook.bestpractical.com
 
 
 
 
 -- 
 MFG
 
 Torsten Brumm
 
 http://www.torsten-brumm.de

 ___
 http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
 
 Community help: http://wiki.bestpractical.com
 Commercial support: sa...@bestpractical.com
 
 
 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
 Buy a copy at http://rtbook.bestpractical.com
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] RT Asset Tracker?

2009-01-13 Thread angel duarte

 sorry friend, I want to add a field and that my order for the same users.
 as I do?




-- 
Ing. Angel Duarte
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] RT Asset Tracker?

2009-01-13 Thread angel duarte
 Thanks in advance for your attention, I would like to know how to add a
custom field and at the same time my users can see it? example: I have two
branches and las quiero differentiated by region, but my manager to see the
two regions branches

-- 
Ing. Angel Duarte
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] RT Asset Tracker?

2008-04-25 Thread Torsten Brumm
We use it in production, its working really good. hopefully Todd will spent
more time on this project in the future.

So, we use it in production without any problems.

Torsten

2008/4/24 Natxo Asenjo [EMAIL PROTECTED]:

 On Thu, Apr 24, 2008 at 6:34 PM, Torsten Brumm
 [EMAIL PROTECTED] wrote:
  it works under rt 3.6.5 like a charm ;-)

 is it production ready or beta?

 --
 Groeten,
 J.Asenjo
 ___
 http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

 Community help: http://wiki.bestpractical.com
 Commercial support: [EMAIL PROTECTED]


 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com




-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

[rt-users] RT Asset Tracker?

2008-04-24 Thread Jean-Sebastien Morisset
Does anyone know what's happening with RT Asset Tracker? The website is
down, and the current tar file is corrupt:

gzip: stdin: decompression OK, trailing garbage ignored
-rwxr-xr-x rfox/rfox  3905 2005-02-23 23:21:07 
at-1.2.3/sbin/extract_pod_tests
tar: Child returned status 2
tar: Error exit delayed from previous errors

Thanks,
js.
-- 
Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED]
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] RT Asset Tracker?

2008-04-24 Thread Torsten Brumm
Try this one. Todd has moved the page:

http://code.google.com/p/asset-tracker-4rt/

Torsten

2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]:

 Does anyone know what's happening with RT Asset Tracker? The website is
 down, and the current tar file is corrupt:

 gzip: stdin: decompression OK, trailing garbage ignored
 -rwxr-xr-x rfox/rfox  3905 2005-02-23 23:21:07
 at-1.2.3/sbin/extract_pod_tests
 tar: Child returned status 2
 tar: Error exit delayed from previous errors

 Thanks,
 js.
 --
 Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED]
 ___
 http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

 Community help: http://wiki.bestpractical.com
 Commercial support: [EMAIL PROTECTED]


 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com




-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] RT Asset Tracker?

2008-04-24 Thread Jean-Sebastien Morisset
Thanks!

I see AT is for RT v3.4... Anyone know if it'll work with RT v3.6.6?

js.

On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote:
 Try this one. Todd has moved the page:
 
 http://code.google.com/p/asset-tracker-4rt/
 
 Torsten
 
 2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]:
 
 Does anyone know what's happening with RT Asset Tracker? The website is
 down, and the current tar file is corrupt:
 
 gzip: stdin: decompression OK, trailing garbage ignored
 -rwxr-xr-x rfox/rfox  3905 2005-02-23 23:21:07
 at-1.2.3/sbin/extract_pod_tests
 tar: Child returned status 2
 tar: Error exit delayed from previous errors
 
 Thanks,
 js.
 --
 Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED]
 Community help: http://wiki.bestpractical.com
 Commercial support: [EMAIL PROTECTED]
 
 
 Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
 Buy a copy at http://rtbook.bestpractical.com
 
 
 
 
 -- 
 MFG
 
 Torsten Brumm
 
 http://www.torsten-brumm.de

-- 
Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED]
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] RT Asset Tracker?

2008-04-24 Thread Torsten Brumm
it works under rt 3.6.5 like a charm ;-)

2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]:

 Thanks!

 I see AT is for RT v3.4... Anyone know if it'll work with RT v3.6.6?

 js.

 On Thu, Apr 24, 2008 at 04:58:15PM +0200, Torsten Brumm wrote:
  Try this one. Todd has moved the page:
 
  http://code.google.com/p/asset-tracker-4rt/
 
  Torsten
 
  2008/4/24 Jean-Sebastien Morisset [EMAIL PROTECTED]:
 
  Does anyone know what's happening with RT Asset Tracker? The website is
  down, and the current tar file is corrupt:
 
  gzip: stdin: decompression OK, trailing garbage ignored
  -rwxr-xr-x rfox/rfox  3905 2005-02-23 23:21:07
  at-1.2.3/sbin/extract_pod_tests
  tar: Child returned status 2
  tar: Error exit delayed from previous errors
 
  Thanks,
  js.
  --
  Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED]
  Community help: http://wiki.bestpractical.com
  Commercial support: [EMAIL PROTECTED]
 
 
  Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
  Buy a copy at http://rtbook.bestpractical.com
 
 
 
 
  --
  MFG
 
  Torsten Brumm
 
  http://www.torsten-brumm.de

 --
 Jean-Sebastien Morisset, Sr. UNIX Administrator [EMAIL PROTECTED]




-- 
MFG

Torsten Brumm

http://www.torsten-brumm.de
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] RT Asset Tracker?

2008-04-24 Thread Natxo Asenjo
On Thu, Apr 24, 2008 at 6:34 PM, Torsten Brumm
[EMAIL PROTECTED] wrote:
 it works under rt 3.6.5 like a charm ;-)

is it production ready or beta?

-- 
Groeten,
J.Asenjo
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


[rt-users] RT Asset Tracker - Bulk data import

2006-09-25 Thread David Choy
Title: RT Asset Tracker - Bulk data import






Dear all,


I have made use of the Asset Tracker on the RT system. I noticed that it can export the raw data from RTAsset to Excel. Just wonder if there is any method to import raw bulk data back on it. I checked on the Wiki http://atwiki.chaka.net and didn't find any note regarding this. I am running RT version: 3.5.5. I appreciate if someone can share their experience and knowledge on this.


Best regards,

David Choy



Principle One Limited

Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong

P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 

www.principleone.net 


Hong Kong . Singapore . Tokyo







___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] RT Asset Tracker - Bulk data import

2006-09-25 Thread Florian Lengyel
Pardon me, but what is the asset tracker? I have a need for such a thing (if this is to keep track of hardware and installed software) within RT. I'm running RT 3.4.5 (I'm disinclined to upgrade as this is running very well).
FLOn 9/25/06, David Choy [EMAIL PROTECTED] wrote:










Dear all,


I have made use of the Asset Tracker on the RT system. I noticed that it can export the raw data from RTAsset to Excel. Just wonder if there is any method to import raw bulk data back on it. I checked on the Wiki 
http://atwiki.chaka.net
 and didn't find any note regarding this. I am running RT version: 3.5.5. I appreciate if someone can share their experience and knowledge on this.


Best regards,

David Choy



Principle One Limited

Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong

P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 

www.principleone.net 


Hong Kong . Singapore . Tokyo








___http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.comCommercial support: 
[EMAIL PROTECTED]Discover RT's hidden secrets with RT Essentials from O'Reilly Media.Buy a copy at 
http://rtbook.bestpractical.com
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

RE: [rt-users] RT Asset Tracker - Bulk data import

2006-09-25 Thread David Choy
Florian,

Asset Tracker under RT is designed to keep track of assets such as:
servers, switches, desktops, or anything else. You can refer to the wiki
http://atwiki.chaka.net/ and/or
http://rt.chaka.net/AssetTracker/index.html?user=guestpass=guest to
gather more information.
 

Best regards, 
David 

Principle One Limited 
Room 5611-5612, The Center, 99 Queen's Road Central, Central, Hong Kong 
P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 
www.principleone.net 

Hong Kong  .  Singapore  .  Tokyo 

 



From: Florian Lengyel [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, September 26, 2006 10:31 AM
To: David Choy
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT Asset Tracker - Bulk data import


Pardon me, but what is the asset tracker? I have a need for such a thing
(if this is to keep track of hardware and installed software) within RT.
I'm running RT 3.4.5 (I'm disinclined to upgrade as this is running very
well). 

FL


On 9/25/06, David Choy [EMAIL PROTECTED] wrote: 

Dear all, 

I have made use of the Asset Tracker on the RT system. I noticed
that it can export the raw data from RTAsset to Excel. Just wonder if
there is any method to import raw bulk data back on it. I checked on the
Wiki http://atwiki.chaka.net http://atwiki.chaka.net  and didn't find
any note regarding this. I am running RT version: 3.5.5. I appreciate if
someone can share their experience and knowledge on this.


Best regards, 
David Choy 


Principle One Limited 
Room 5611-5612, The Center, 99 Queen's Road Central, Central,
Hong Kong 
P: +852 3555-2259 F: +852 3555- M: +852 9880-1276 
www.principleone.net 

Hong Kong  .  Singapore  .  Tokyo 


___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users 

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly
Media.
Buy a copy at http://rtbook.bestpractical.com




___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]


Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com