Re: [rt-users] Showing Images in body of requests

2014-04-10 Thread globo
Great thanks. 

I upgrade are test environment to the latest version and see how it goes.



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Re: [rt-users] Showing Images in body of requests

2014-04-08 Thread Emmanuel Lacour
On Mon, Apr 07, 2014 at 08:29:38AM -0700, globo wrote:
 Hi, 
 Running Rt Request 4.0.17 
 I use sharepoint forms ( InfoPath ) that when submitted they get logged into
 Rt Request 4.0.17. 
 I am unable to see the images (Info forms) in the body of the tickets. 
 
 I have enabled richtext in the RT_SiteConfig.pm but it only shows some of
 the form and all the boxes are missing.
 


I'm not sure I trully understand your request, but it seems you want to
display html ticket bodies. Only RT 4.2.x handle this properly, so you
first have to upgrade. Then you may need to play with this extension:

https://github.com/bestpractical/rt-extension-permissivehtmlmail

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[rt-users] Showing Images in body of requests

2014-04-07 Thread globo
Hi, 
Running Rt Request 4.0.17 
I use sharepoint forms ( InfoPath ) that when submitted they get logged into
Rt Request 4.0.17. 
I am unable to see the images (Info forms) in the body of the tickets. 

I have enabled richtext in the RT_SiteConfig.pm but it only shows some of
the form and all the boxes are missing.

Anyone any ideas 

Thanks in advance 



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