Re: [rt-users] Undefined subroutine&RT::EmailParser::ParseAddressFromHeader...
Thanks, that is what I ended up doing anyway. Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel --- Original message --- Subject: Re: [rt-users] Undefined subroutine.RT::EmailParser::ParseAddressFromHeader... From: Kevin Falcone To: Date: 07/14/2009 6:54 AM On Fri, Jul 10, 2009 at 02:46:15PM -0700, Kevin Gagel wrote: >I am using LDAPSMB1.2_RT3. > >When I add email address for the AdminCC of someone that has not logged > into RT yet I get the >following error: > >Undefined subroutine eRT::EmailParser::ParseAddressFromHeader called at >/opt/rt3/bin/../local/lib/RT/User_Local.pm line 272. > >What do I have to do to correct this? You appear to be using an extension designed for use with RT 3.4 or 3.6 while running 3.8 (the ParseAddressFromHeader method is defined in RT::Interface::Email in 3.8) I suggest disabling the extension causing the problem. If you want to use AD auth with 3.8, the only method I know of that works is RT-Authen-ExternalAuth -kevin ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help:http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy athttp://rtbook.bestpractical.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Undefined subroutine &RT::EmailParser::ParseAddressFromHeader...
On Fri, Jul 10, 2009 at 02:46:15PM -0700, Kevin Gagel wrote: >I am using LDAPSMB1.2_RT3. > >When I add email address for the AdminCC of someone that has not logged > into RT yet I get the >following error: > >Undefined subroutine &RT::EmailParser::ParseAddressFromHeader called at >/opt/rt3/bin/../local/lib/RT/User_Local.pm line 272. > >What do I have to do to correct this? You appear to be using an extension designed for use with RT 3.4 or 3.6 while running 3.8 (the ParseAddressFromHeader method is defined in RT::Interface::Email in 3.8) I suggest disabling the extension causing the problem. If you want to use AD auth with 3.8, the only method I know of that works is RT-Authen-ExternalAuth -kevin ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Undefined subroutine&RT::EmailParser::ParseAddressFromHeader...
It seems this is happening when a new ticket is created and the owner is set to an existing user as well. Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel --- Original message --- Subject: [rt-users] Undefined subroutinecRT::EmailParser::ParseAddressFromHeader... From: Kevin Gagel To: RT Users Date: 10/07/2009 2:47 PM I am using LDAPSMB1.2_RT3. When I add email address for the AdminCC of someone that has not logged into RT yet I get the following error: Undefined subroutine eRT::EmailParser::ParseAddressFromHeader called at /opt/rt3/bin/../local/lib/RT/User_Local.pm line 272. What do I have to do to correct this? Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] Undefined subroutine &RT::EmailParser::ParseAddressFromHeader...
I am using LDAPSMB1.2_RT3. When I add email address for the AdminCC of someone that has not logged into RT yet I get the following error: Undefined subroutine eRT::EmailParser::ParseAddressFromHeader called at /opt/rt3/bin/../local/lib/RT/User_Local.pm line 272. What do I have to do to correct this? Kevin W. Gagel Network Administrator Local 5448 My blog: http://mail.cnc.bc.ca/blogs/gagel My shared files: http://mail.cnc.bc.ca/users/gagel ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
