Re: [rt-users] translate custom lifecycle
On Wed, Mar 26, 2014 at 07:34:45PM +0100, Albert Shih wrote: new/open/on_hold is in english when I choose english in the interface. But it's in french/german/etc. when I choose french/german/etc. in the interface. How can I do the same for my own Lifecycle ? You'll want to look at the po files that ship with RT, which contain translations. If you had a local/po/fr.po with msgid New Status msgstr Statut Nouveau RT would translate statuses. There's more infrastructure needed to tag and extract automatically (which is what we're doing) but for a fixed and known lifecycle, you could just manually create .po files. -kevin pgplsk5mt5_I5.pgp Description: PGP signature -- RT Training - Dallas May 20-21 http://bestpractical.com/training
[rt-users] translate custom lifecycle
Hi everybody. I see the « standard lifecycle » has all status translated. How can I do that with my custom lifecycle ? Thanks. Regards. JAS -- Albert SHIH DIO bâtiment 15 Observatoire de Paris 5 Place Jules Janssen 92195 Meudon Cedex France Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71 xmpp: j...@obspm.fr Heure local/Local time: mer 26 mar 2014 17:03:09 CET -- RT Training - Dallas May 20-21 http://bestpractical.com/training
Re: [rt-users] translate custom lifecycle
You have to add transitions into RT_SiteConfig from/to each of your states,
like this:
Set ( %Lifecycles, test = {
initial = ['new'],
active = ['open', 'on_hold', 'waiting'],
...snip...
transitions = {
new = [ 'open', 'on_hold', 'waiting'],
open = [ 'new', 'on_hold', 'waiting'],
on_hold = [ 'new', 'waiting', 'open'],
waiting = [ 'new', 'open', 'on_hold'],
},
...snip
-Justin
-Original Message-
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Albert Shih
Sent: Wednesday, March 26, 2014 9:04 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] translate custom lifecycle
Hi everybody.
I see the « standard lifecycle » has all status translated.
How can I do that with my custom lifecycle ?
Thanks.
Regards.
JAS
--
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: j...@obspm.fr
Heure local/Local time:
mer 26 mar 2014 17:03:09 CET
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
Re: [rt-users] translate custom lifecycle
Le 26/03/2014 à 11:12:10-0700, Justin Killen a écrit
You have to add transitions into RT_SiteConfig from/to each of your states,
like this:
Set ( %Lifecycles, test = {
initial = ['new'],
active = ['open', 'on_hold', 'waiting'],
...snip...
transitions = {
new = [ 'open', 'on_hold', 'waiting'],
open = [ 'new', 'on_hold', 'waiting'],
on_hold = [ 'new', 'waiting', 'open'],
waiting = [ 'new', 'open', 'on_hold'],
},
...snip
Sorry...my question isn't very clear
new/open/on_hold is in english when I choose english in the interface. But
it's in french/german/etc. when I choose french/german/etc. in the interface.
How can I do the same for my own Lifecycle ?
Regards.
JAS
--
Albert SHIH
DIO bâtiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
France
Téléphone : +33 1 45 07 76 26/+33 6 86 69 95 71
xmpp: j...@obspm.fr
Heure local/Local time:
mer 26 mar 2014 19:32:41 CET
--
RT Training - Dallas May 20-21
http://bestpractical.com/training
