Re: AW: [rt-users] RT problem

2007-04-26 Thread Jesse Vincent


On Apr 25, 2007, at 3:03 PM, Vivek Khera wrote:



On Apr 24, 2007, at 8:44 PM, Ham MI-ID, Torsten Brumm wrote:

Yes we had it also, special after on on longer time of pt no pot  
usage (?!?) We fixed it dirty by nightly reboots. Later we  
switched to mod_fcgid.


We use mod_fcgi but we still do a nightly apache reload which  
just restarts the fcgi server processes.


On occasion, we must reload during the day, but that is perhaps  
once every 4-5 months.


It just seems to grow and grow the memory used per process.


That sure sounds like a memory leak. If there are certain operations  
that can make the growth happen faster that would help us track it down.


-jesse

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Re: AW: [rt-users] RT problem

2007-04-25 Thread Vivek Khera


On Apr 24, 2007, at 8:44 PM, Ham MI-ID, Torsten Brumm wrote:

Yes we had it also, special after on on longer time of pt no pot  
usage (?!?) We fixed it dirty by nightly reboots. Later we switched  
to mod_fcgid.


We use mod_fcgi but we still do a nightly apache reload which just  
restarts the fcgi server processes.


On occasion, we must reload during the day, but that is perhaps once  
every 4-5 months.


It just seems to grow and grow the memory used per process.



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AW: [rt-users] RT problem

2007-04-24 Thread Ham MI-ID, Torsten Brumm
Hi,

Yes we had it also, special after on on longer time of pt no pot usage (?!?) We 
fixed it dirty by nightly reboots. Later we switched to mod_fcgid.

Torsten

-Original Message-
From: [EMAIL PROTECTED] [EMAIL PROTECTED]
To: rt-users@lists.bestpractical.com rt-users@lists.bestpractical.com
Sent: Wed Apr 25 02:12:44 2007
Subject: [rt-users] RT problem

I have this strange and unexplainable problem with RT 3.4.6 on RHEL4. 
For some reason when using RT for any length of time, I get a 
mason_handler process taking up all 2 GB of ram on the server, and 
driving the load up to about 40, which causes the system to freeze.
You can see this from a top session just as it happens, the ram usage is 
89.9%, is there any way to know what could be causing this?  I've ruled 
out fastcgi or apache from being a problem.  Any ideas would be appreciated.



2948 apache15   0 4317m 1.8g 1412 D   28 89.9   0:36.19 mason_handler.f


-- 
Justin Zygmont
System and Network Administrator
Cityfone Telecommunications Inc

604.629.8841
justin at cityfone dot net
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