RE: [rt-users] [Rt-announce] RT 3.6.0 Released
Hi, I have tried carrying out the steps below, it does not seem to fix my issues a view source from my RT still shows: HTML HEAD TITLERT at a glance/TITLE link rel=shortcut icon href=/NoAuth/images//favicon.png type=image/png link rel=stylesheet href=/NoAuth/webrt.css type=text/css I have removed the Set($WebDefaultStylesheet, '3.5-default'); from the RT_Siteconfig.pm so that it is set by default by the RT_Config.pm, However if I modify this between 3.5-default and 3.4-compat it makes absolutely no difference to my web interface. Also the system configuration tool shows that the $WebDefaultStylesheet variable is being set correctly. Is there anything else I can try? Thanks Dave -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Drew Barnes Sent: 16 June 2006 18:31 To: Steve Palm Cc: rt-users@lists.bestpractical.com; Ruslan Zakirov Subject: Re: [rt-users] [Rt-announce] RT 3.6.0 Released 1. Stop apache. 2. rm -rf /path/to/rt/var/mason_data/obj/* 3. Start apache Steve Palm wrote: On Jun 16, 2006, at 12:21 PM, Ruslan Zakirov wrote: 1. Remove mason page. I'm sorry, I do not understand what you mean there. 2. Also open source of any page in browser, it must contain something like: link rel=stylesheet href=/NoAuth/css/3.5-default/main.css type=text/css media=all / link rel=stylesheet href=/NoAuth/css/print.css type=text/css media=print / I do not have those, only: link rel=stylesheet href=/NoAuth/webrt.css type=text/css This may be related to the mason page you reference above, but I do not know what/where to delete. Should the upgrade handle this? The main.css is several lines of @import statements when viewed in my browser. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html -- Drew Barnes Applications Analyst Raymond Walters College University of Cincinnati ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
RE: [rt-users] [Rt-announce] RT 3.6.0 Released
I have solved my problem I had some Local overlays in /rt3/local/html/. Deleted these and it solved my problem. Dave - Hi, I have tried carrying out the steps below, it does not seem to fix my issues a view source from my RT still shows: HTML HEAD TITLERT at a glance/TITLE link rel=shortcut icon href=/NoAuth/images//favicon.png type=image/png link rel=stylesheet href=/NoAuth/webrt.css type=text/css I have removed the Set($WebDefaultStylesheet, '3.5-default'); from the RT_Siteconfig.pm so that it is set by default by the RT_Config.pm, However if I modify this between 3.5-default and 3.4-compat it makes absolutely no difference to my web interface. Also the system configuration tool shows that the $WebDefaultStylesheet variable is being set correctly. Is there anything else I can try? Thanks Dave -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Drew Barnes Sent: 16 June 2006 18:31 To: Steve Palm Cc: rt-users@lists.bestpractical.com; Ruslan Zakirov Subject: Re: [rt-users] [Rt-announce] RT 3.6.0 Released 1. Stop apache. 2. rm -rf /path/to/rt/var/mason_data/obj/* 3. Start apache Steve Palm wrote: On Jun 16, 2006, at 12:21 PM, Ruslan Zakirov wrote: 1. Remove mason page. I'm sorry, I do not understand what you mean there. 2. Also open source of any page in browser, it must contain something like: link rel=stylesheet href=/NoAuth/css/3.5-default/main.css type=text/css media=all / link rel=stylesheet href=/NoAuth/css/print.css type=text/css media=print / I do not have those, only: link rel=stylesheet href=/NoAuth/webrt.css type=text/css This may be related to the mason page you reference above, but I do not know what/where to delete. Should the upgrade handle this? The main.css is several lines of @import statements when viewed in my browser. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html -- Drew Barnes Applications Analyst Raymond Walters College University of Cincinnati ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
I had blindly copied the old RT_SiteConfig.pm into the new installation. So there were at least one crucial directive missing: Set($WebDefaultStylesheet, '3.5-default'); Hrm. That should be okay, since RT_Config.pm contains that exact same line (along with comments above it explaining how you can also use 3.4-compat for an RT3.4-like interface). As such, if $WebDefaultStylesheet is undefined in RT_SiteConfig.pm, RT will pick the setting up from RT_Config.pm instead. In summary, I believe you should be able to just copy over RT_SiteConfig.pm without any ill effects. That's exactly what I've been doing in my RT 3.4-RT 3.6 migration efforts. -jd ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
On Fri, Jun 16, 2006 at 05:10:22AM -0400, Mathew Snyder wrote: You have no idea how happy you've made me. Glad to oblige. Mathew Snyder Systems Administrator Network+ ServerVault TechOps ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
On Jun 15, 2006, at 10:03 PM, Luke Vanderfluit wrote: I've got this latest version installed because I wanted to see the new interface, however now the front page is showing up without any style at all. There must be a file unreadable or something, anyone got a clue? I see the same thing here... The login page had no style, and when I logged in the main page came up without styles and seems to be pulling from the NoAuth/ directory even though I'm logged in. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
Most probably it's error in your httpd.conf. On 6/16/06, Steve Palm [EMAIL PROTECTED] wrote: On Jun 15, 2006, at 10:03 PM, Luke Vanderfluit wrote: I've got this latest version installed because I wanted to see the new interface, however now the front page is showing up without any style at all. There must be a file unreadable or something, anyone got a clue? I see the same thing here... The login page had no style, and when I logged in the main page came up without styles and seems to be pulling from the NoAuth/ directory even though I'm logged in. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
1. Remove mason page. 2. Also open source of any page in browser, it must contain something like: link rel=stylesheet href=/NoAuth/css/3.5-default/main.css type=text/css media=all / link rel=stylesheet href=/NoAuth/css/print.css type=text/css media=print / 3. Open in a browser 'your_host/NoAuth/css/3.5-default/main.css' it should well formed css On 6/16/06, Steve Palm [EMAIL PROTECTED] wrote: On Jun 16, 2006, at 11:21 AM, Ruslan Zakirov wrote: Most probably it's error in your httpd.conf. That worked perfectly in 3.4.5, and nowhere in the notes for upgrading or installing do I see suggested changes Running via mod_perl: Listen 8080 VirtualHost *:8080 DocumentRoot /opt/rt3/share/html AddDefaultCharset UTF-8 PerlModule Apache::DBI PerlRequire /opt/rt3/bin/webmux.pl Location / SetHandler perl-script PerlHandler RT::Mason /Location /VirtualHost That is still the current recommended config section in the readme file. I looked through the changelog and it says that webrt.css has been deleted, yet I still have an old copy in my NoAuth directory, and it is being loaded. If I take that awway, I loose even more style elements instead of getting better. What changes are needed to go from 3.4.5 to 3.6.0 that are not documented in the supporting files? Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
On Jun 16, 2006, at 12:21 PM, Ruslan Zakirov wrote: 1. Remove mason page. I'm sorry, I do not understand what you mean there. 2. Also open source of any page in browser, it must contain something like: link rel=stylesheet href=/NoAuth/css/3.5-default/main.css type=text/css media=all / link rel=stylesheet href=/NoAuth/css/print.css type=text/css media=print / I do not have those, only: link rel=stylesheet href=/NoAuth/webrt.css type=text/css This may be related to the mason page you reference above, but I do not know what/where to delete. Should the upgrade handle this? The main.css is several lines of @import statements when viewed in my browser. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
On 6/16/06, Steve Palm [EMAIL PROTECTED] wrote: On Jun 16, 2006, at 12:21 PM, Ruslan Zakirov wrote: 1. Remove mason page. I'm sorry, I do not understand what you mean there. oops, of course 'cache' :) See Drew's comment. 2. Also open source of any page in browser, it must contain something like: link rel=stylesheet href=/NoAuth/css/3.5-default/main.css type=text/css media=all / link rel=stylesheet href=/NoAuth/css/print.css type=text/css media=print / I do not have those, only: link rel=stylesheet href=/NoAuth/webrt.css type=text/css This may be related to the mason page you reference above, but I do not know what/where to delete. Should the upgrade handle this? The main.css is several lines of @import statements when viewed in my browser. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
On Jun 16, 2006, at 12:31 PM, Drew Barnes wrote: 1. Stop apache. 2. rm -rf /path/to/rt/var/mason_data/obj/* 3. Start apache I had done that, as noted in the instructions. I just did it again, verified they were gone, restarted apache and no difference. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
I apologize for wasting your time!! I forgot that long ago I had modified the header and footers and I need to update them to use the current 'new' stuff. I'll slouch off into a corner and fix my errors now Sorry again, and THANKS for your help!! At least I hope putting this in the list is a warning to others. :) Steve ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
Perhaps something in your local tree is calling that element. It is definitely wrong. Check /path/to/rt/local/html/index.html Steve Palm wrote: On Jun 16, 2006, at 12:31 PM, Drew Barnes wrote: 1. Stop apache. 2. rm -rf /path/to/rt/var/mason_data/obj/* 3. Start apache I had done that, as noted in the instructions. I just did it again, verified they were gone, restarted apache and no difference. Steve - Steve Palm --- [EMAIL PROTECTED] Computer Systems Analyst/Programmer Slavic Gospel Association -- Loves Park, IL -- Drew Barnes Applications Analyst Raymond Walters College University of Cincinnati ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
RE: [rt-users] [Rt-announce] RT 3.6.0 Released
I had the same problems with the stylesheets in 3.6.0 until I cleared my *browser's* cache. PK -- Philip Kime NOPS Systems Architect 310 401 0407 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
Re: [rt-users] [Rt-announce] RT 3.6.0 Released
Hi. Jesse Vincent wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 - -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Live from the Nordic Perl Workshop, it gives me great pleasure to announce the immediate release of RT 3.6.0. This release features a number of really exciting changes, as well as a large number of not- so-exciting improvements and bug fixes. This release is the result of three separate lines of development over more than a year. That's great! I've got this latest version installed because I wanted to see the new interface, however now the front page is showing up without any style at all. There must be a file unreadable or something, anyone got a clue? Thanks. Kind regards. Luke Vanderfluit -- Luke Vanderfluit. Analyst/Programmer. Internode Systems Pty. Ltd. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
