Re: [rt-users] Page Formatting (Only Text) After Perl Update
I've encourtered this issue when you try to alias the noauth directories to bypass the mason.handler in the Apache config. If you have an Apache config line similar to below try to comment it out. Alias /NoAuth /opt/rt3/share/html/NoAuth Basically in the above situation the css isn't processed properly. It could be something else though. Curtis On 11-08-22 04:44 PM, Lake, Seth M wrote: So, I stupidly updated my debian RT box today and one of the things patched was Perl (5.10.1 - 5.12.4). Since I used CPAN originally for installing Perl modules when I setup the server it broke pretty much everything about RT. After much flipping back and forth between logs and apt-get install I resolved all of the load errors and the Apache server came up. But I still seem to be missing something. All pages will display with no formatting at all. The only graphic that shows is the | Best Practical logo, everything else is completely text without the usual formatting. There is lists and tables, but no font changes are graphics at all (100% blue links on a while background). I assume there is some Perl module I'm missing. As I said, there's no errors so it's a soft failure. The site functionality seems unaffected, just a bit harder to get around now. Any help greatly appreciated. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA --- September 26 27, 2011 * San Francisco, CA, USA --- October 18 19, 2011 * Washington DC, USA --- October 31 November 1, 2011 * Melbourne VIC, Australia --- November 28 29, 2011 * Barcelona, Spain --- November 28 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
Re: [rt-users] Page Formatting (Only Text) After Perl Update
I did have a similar line. Commented it out but nothing has changed. My httpd.conf in case it's helpful... VirtualHost *:80 ServerAdmin webmas...@bcssi.com # DocumentRoot /var/www/rt/share/html DocumentRoot /var/www AddDefaultCharset UTF-8 RewriteEngine On RewriteRule ^/$ /rt/ [R] PerlRequire /var/www/rt/bin/webmux.pl ScriptAlias /rt/ /var/www/rt/share/html/ # Location /NoAuth/images # SetHandler default # /Location Location /rt SetHandler perl-script PerlResponseHandler RT::Mason /Location ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined /VirtualHost From: Curtis Bruneau [mailto:curt...@vianet.ca] Sent: Monday, August 22, 2011 4:59 PM Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update I've encourtered this issue when you try to alias the noauth directories to bypass the mason.handler in the Apache config. If you have an Apache config line similar to below try to comment it out. Alias /NoAuth /opt/rt3/share/html/NoAuth Basically in the above situation the css isn't processed properly. It could be something else though. Curtis On 11-08-22 04:44 PM, Lake, Seth M wrote: So, I stupidly updated my debian RT box today and one of the things patched was Perl (5.10.1 - 5.12.4). Since I used CPAN originally for installing Perl modules when I setup the server it broke pretty much everything about RT. After much flipping back and forth between logs and apt-get install I resolved all of the load errors and the Apache server came up. But I still seem to be missing something. All pages will display with no formatting at all. The only graphic that shows is the | Best Practical logo, everything else is completely text without the usual formatting. There is lists and tables, but no font changes are graphics at all (100% blue links on a while background). I assume there is some Perl module I'm missing. As I said, there's no errors so it's a soft failure. The site functionality seems unaffected, just a bit harder to get around now. Any help greatly appreciated. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA - September 26 27, 2011 * San Francisco, CA, USA - October 18 19, 2011 * Washington DC, USA - October 31 November 1, 2011 * Melbourne VIC, Australia - November 28 29, 2011 * Barcelona, Spain - November 28 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
Re: [rt-users] Page Formatting (Only Text) After Perl Update
Download tarball, configure and run make testdeps. Regards, Ruslan. From phone. 23.08.2011 1:15 пользователь Lake, Seth M seth.l...@vangent.com написал: I did have a similar line. Commented it out but nothing has changed. My httpd.conf in case it's helpful... VirtualHost *:80 ServerAdmin webmas...@bcssi.com # DocumentRoot /var/www/rt/share/html DocumentRoot /var/www AddDefaultCharset UTF-8 RewriteEngine On RewriteRule ^/$ /rt/ [R] PerlRequire /var/www/rt/bin/webmux.pl ScriptAlias /rt/ /var/www/rt/share/html/ # Location /NoAuth/images # SetHandler default # /Location Location /rt SetHandler perl-script PerlResponseHandler RT::Mason /Location ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined /VirtualHost From: Curtis Bruneau [mailto:curt...@vianet.ca] Sent: Monday, August 22, 2011 4:59 PM Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update I've encourtered this issue when you try to alias the noauth directories to bypass the mason.handler in the Apache config. If you have an Apache config line similar to below try to comment it out. Alias /NoAuth /opt/rt3/share/html/NoAuth Basically in the above situation the css isn't processed properly. It could be something else though. Curtis On 11-08-22 04:44 PM, Lake, Seth M wrote: So, I stupidly updated my debian RT box today and one of the things patched was Perl (5.10.1 - 5.12.4). Since I used CPAN originally for installing Perl modules when I setup the server it broke pretty much everything about RT. After much flipping back and forth between logs and apt-get install I resolved all of the load errors and the Apache server came up. But I still seem to be missing something. All pages will display with no formatting at all. The only graphic that shows is the | Best Practical logo, everything else is completely text without the usual formatting. There is lists and tables, but no font changes are graphics at all (100% blue links on a while background). I assume there is some Perl module I'm missing. As I said, there's no errors so it's a soft failure. The site functionality seems unaffected, just a bit harder to get around now. Any help greatly appreciated. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA - September 26 27, 2011 * San Francisco, CA, USA - October 18 19, 2011 * Washington DC, USA - October 31 November 1, 2011 * Melbourne VIC, Australia - November 28 29, 2011 * Barcelona, Spain - November 28 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
Re: [rt-users] Page Formatting (Only Text) After Perl Update
Perfect, that got her. For the record it was CSS::Squish From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of Ruslan Zakirov Sent: Monday, August 22, 2011 5:25 PM To: Lake, Seth M Cc: rt-users@lists.bestpractical.com; Curtis Bruneau Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update Download tarball, configure and run make testdeps. Regards, Ruslan. From phone. 23.08.2011 1:15 пользователь Lake, Seth M seth.l...@vangent.commailto:seth.l...@vangent.com написал: I did have a similar line. Commented it out but nothing has changed. My httpd.conf in case it's helpful... VirtualHost *:80 ServerAdmin webmas...@bcssi.commailto:webmas...@bcssi.com # DocumentRoot /var/www/rt/share/html DocumentRoot /var/www AddDefaultCharset UTF-8 RewriteEngine On RewriteRule ^/$ /rt/ [R] PerlRequire /var/www/rt/bin/webmux.plhttp://webmux.pl ScriptAlias /rt/ /var/www/rt/share/html/ # Location /NoAuth/images # SetHandler default # /Location Location /rt SetHandler perl-script PerlResponseHandler RT::Mason /Location ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined /VirtualHost From: Curtis Bruneau [mailto:curt...@vianet.camailto:curt...@vianet.ca] Sent: Monday, August 22, 2011 4:59 PM Subject: Re: [rt-users] Page Formatting (Only Text) After Perl Update I've encourtered this issue when you try to alias the noauth directories to bypass the mason.handler in the Apache config. If you have an Apache config line similar to below try to comment it out. Alias /NoAuth /opt/rt3/share/html/NoAuth Basically in the above situation the css isn't processed properly. It could be something else though. Curtis On 11-08-22 04:44 PM, Lake, Seth M wrote: So, I stupidly updated my debian RT box today and one of the things patched was Perl (5.10.1 - 5.12.4). Since I used CPAN originally for installing Perl modules when I setup the server it broke pretty much everything about RT. After much flipping back and forth between logs and apt-get install I resolved all of the load errors and the Apache server came up. But I still seem to be missing something. All pages will display with no formatting at all. The only graphic that shows is the | Best Practical logo, everything else is completely text without the usual formatting. There is lists and tables, but no font changes are graphics at all (100% blue links on a while background). I assume there is some Perl module I'm missing. As I said, there's no errors so it's a soft failure. The site functionality seems unaffected, just a bit harder to get around now. Any help greatly appreciated. RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA - September 26 27, 2011 * San Francisco, CA, USA - October 18 19, 2011 * Washington DC, USA - October 31 November 1, 2011 * Melbourne VIC, Australia - November 28 29, 2011 * Barcelona, Spain - November 28 29, 2011 RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 27, 2011 * San Francisco, CA, USA October 18 19, 2011 * Washington DC, USA October 31 November 1, 2011 * Melbourne VIC, Australia November 28 29, 2011 * Barcelona, Spain November 28 29, 2011
