Sounds like the RT path is not right. Was it working before? Did you
install the ubuntu RT package or got it from bestpractical?
Everything was working right until I decide to configure the LDAP
authentication... I followed the instructions from best practical and then
install the CPAN moduleI am not sure if I installed in the wrong path.
What can I do to reverse the installation or better still repair the issue?
-Original Message-
From: Mauricio Tavares raubvo...@gmail.com
To: borngunners borngunn...@aol.com
Cc: RT-Users RT-Users@lists.bestpractical.com
Sent: Thu, May 27, 2010 10:54 am
Subject: Re: [rt-users] RTAddressRegex and ExternalAuth error
On Thu, May 27, 2010 at 10:41 AM, borngunn...@aol.com wrote:
I have installed Net::LDAP in cpan and installed all dependencies. I am
getting the following error messages after restarting apache2 (fails):
[Wed May 26 18:06:11 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check $
[Wed May 26 18:06:23 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check $
[Wed May 26 14:06:32 2010] [notice] Apache/2.2.11 (Ubuntu)
PHP/5.2.6-3ubuntu4.5 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0
configured -- resuming normal$
[Wed May 26 14:43:40 2010] [notice] caught SIGTERM, shutting down
[Wed May 26 14:43:43 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in
@INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl
/u$
[Wed May 26 14:43:43 2010] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server UHC:80, exiting...
[Wed May 26 14:50:22 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in
@INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl
/u$
[Wed May 26 14:50:22 2010] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server UHC:80, exiting...
[Wed May 26 18:51:11 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check $
[Wed May 26 18:51:22 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check $
[Wed May 26 14:51:32 2010] [notice] Apache/2.2.11 (Ubuntu)
PHP/5.2.6-3ubuntu4.5 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0
configured -- resuming normal$
[Wed May 26 15:01:43 2010] [notice] caught SIGTERM, shutting down
[Wed May 26 15:01:46 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in
@INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl
/u$
[Wed May 26 15:01:46 2010] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server UHC:80, exiting...
[Wed May 26 15:15:41 2010] [error] Can't locate RT/Authen/ExternalAuth.pm in
@INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl
/u$
[Wed May 26 15:15:41 2010] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server UHC:80, exiting...
[Wed May 26 19:16:22 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check $
[Wed May 26 19:16:34 2010] [error]: The RTAddressRegexp option is not set in
the config. Not setting this option results in additional SQL queries to
check $
[Wed May 26 15:16:43 2010] [notice] Apache/2.2.11 (Ubuntu)
PHP/5.2.6-3ubuntu4.5 with Suhosin-Patch mod_perl/2.0.4 Perl/v5.10.0
configured -- resuming normal$
I am not sure what I am doing wrong. Please help...
I would begin with this guy here:
[Wed May 26 15:01:46 2010] [error] Can't locate
RT/Authen/ExternalAuth.pm in @INC (@INC contains:
/opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl /u$
Sounds like the RT path is not right. Was it working before? Did you
install the ubuntu RT package or got it from bestpractical?
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
