Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-03 Thread Wilhelm
Well, looks like an embarrassing (and weird) error: could you please try
the trunk version of scanbd now?

Am 03.06.2015 um 16:18 schrieb Greg Kontos:
 Thank you, Wilhelm.  I appreciate you looking into this issue.  I tried 
 commenting out the paperload and paperunload actions, which still led to the 
 same behavior where the process dies on startup.  I went an extra step and 
 also commented out the entire scanner specific fujitsu conf file within the 
 main scanbd.conf file.  Unfortunately, I still see the same behavior on 
 startup.
 
 :) I'm pretty lucky to have multiple scanners to test with.  If there are 
 tests you would like me to run, just shout.
 
 Thanks again,
 Greg
 
 
 
 
 
 Greg Kontos
 LIMS Integration Specialist
 
 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com
 
 Visit our website: http://www.myinnovativelab.com
 
 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
 previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.
 
 If you are not the intended recipient, or a person responsible for delivering 
 it to the intended recipient, you are hereby notified that any disclosure, 
 copying, distribution or use of any of the information contained in or 
 attached to this transmission is STRICTLY PROHIBITED. If you have received 
 this transmission in error, please immediately notify me by reply e-mail and 
 destroy the original transmission and its attachments without saving them in 
 any manner.
 
 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Wednesday, June 03, 2015 1:38 AM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
 no paper loaded)
 
 Hi Greg,
 
 do you need the paperload or paperunload action? If not, please remove 
 them from the config file, if yes, then give them a correct script name.
 
 With this changes, please give me the full startup log with debug level 7.
 
 Thanks,
  Wilhelm
 
 Am 02.06.2015 um 17:31 schrieb Wilhelm:
 Hi Greg,

 thank you for your patience!

 I have some ideas where to look for this type of error, but
 unfortunately not enough time to do so. And I don't have access to
 more than one scanner at the moment :-(

 But please stay tuned ...

 Thanks,
  Wilhelm


 Am 02.06.2015 um 14:35 schrieb Greg Kontos:
 Hi Wilhelm,

 I'm following up to see if you have any thoughts or advice regarding the 
 trouble with running multiple scanners?

 Thanks,
 Greg




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, you are hereby notified that any 
 disclosure, copying, distribution or use of any of the information 
 contained in or attached to this transmission is STRICTLY PROHIBITED. If 
 you have received this transmission in error, please immediately notify me 
 by reply e-mail and destroy the original transmission and its attachments 
 without saving them in any manner.

 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Friday, May 22, 2015 12:15 AM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple
 scanners (and no paper loaded)

 Hi Greg,

 please post the scanbd.conf and all the included config files (e.g.
 fujitsu.conf, ...),


 Am 21.05.2015 um 15:59 schrieb Greg Kontos:
 Thank you, Wilhelm.

 The attached zip contains log files with debug level 7.  The file 
 syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
 shows the process starting properly with paper loaded into the scanners.

 I have also included
 - the *.script files referenced in the scanbd.conf file.
 - scanbd is the config file from /etc/default/scanbd
 - scanbd.service is the systemctl file from
 /lib/systemd/system/scanbd.service

 Let me know if there are any more files or test cases that I can run to 
 help troubleshoot this issue.

 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-03 Thread Greg Kontos
Thank you, Wilhelm.  I appreciate you looking into this issue.  I tried 
commenting out the paperload and paperunload actions, which still led to the 
same behavior where the process dies on startup.  I went an extra step and also 
commented out the entire scanner specific fujitsu conf file within the main 
scanbd.conf file.  Unfortunately, I still see the same behavior on startup.

:) I'm pretty lucky to have multiple scanners to test with.  If there are tests 
you would like me to run, just shout.

Thanks again,
Greg




Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
mailto:gkon...@myinnovativelab.com

Visit our website: http://www.myinnovativelab.com

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
copying, distribution or use of any of the information contained in or attached 
to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.

-Original Message-
From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
Sent: Wednesday, June 03, 2015 1:38 AM
To: Greg Kontos; sane-devel@lists.alioth.debian.org
Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no 
paper loaded)

Hi Greg,

do you need the paperload or paperunload action? If not, please remove them 
from the config file, if yes, then give them a correct script name.

With this changes, please give me the full startup log with debug level 7.

Thanks,
 Wilhelm

Am 02.06.2015 um 17:31 schrieb Wilhelm:
 Hi Greg,

 thank you for your patience!

 I have some ideas where to look for this type of error, but
 unfortunately not enough time to do so. And I don't have access to
 more than one scanner at the moment :-(

 But please stay tuned ...

 Thanks,
  Wilhelm


 Am 02.06.2015 um 14:35 schrieb Greg Kontos:
 Hi Wilhelm,

 I'm following up to see if you have any thoughts or advice regarding the 
 trouble with running multiple scanners?

 Thanks,
 Greg




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, you are hereby notified that any 
 disclosure, copying, distribution or use of any of the information contained 
 in or attached to this transmission is STRICTLY PROHIBITED. If you have 
 received this transmission in error, please immediately notify me by reply 
 e-mail and destroy the original transmission and its attachments without 
 saving them in any manner.

 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Friday, May 22, 2015 12:15 AM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple
 scanners (and no paper loaded)

 Hi Greg,

 please post the scanbd.conf and all the included config files (e.g.
 fujitsu.conf, ...),


 Am 21.05.2015 um 15:59 schrieb Greg Kontos:
 Thank you, Wilhelm.

 The attached zip contains log files with debug level 7.  The file 
 syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
 shows the process starting properly with paper loaded into the scanners.

 I have also included
 - the *.script files referenced in the scanbd.conf file.
 - scanbd is the config file from /etc/default/scanbd
 - scanbd.service is the systemctl file from
 /lib/systemd/system/scanbd.service

 Let me know if there are any more files or test cases that I can run to 
 help troubleshoot this issue.

 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-02 Thread Wilhelm
Hi Greg,

do you need the paperload or paperunload action? If not, please
remove them from the config file, if yes, then give them a correct
script name.

With this changes, please give me the full startup log with debug level 7.

Thanks,
 Wilhelm

Am 02.06.2015 um 17:31 schrieb Wilhelm:
 Hi Greg,
 
 thank you for your patience!
 
 I have some ideas where to look for this type of error, but
 unfortunately not enough time to do so. And I don't have access to more
 than one scanner at the moment :-(
 
 But please stay tuned ...
 
 Thanks,
  Wilhelm
 
 
 Am 02.06.2015 um 14:35 schrieb Greg Kontos:
 Hi Wilhelm,

 I'm following up to see if you have any thoughts or advice regarding the 
 trouble with running multiple scanners?

 Thanks,
 Greg




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, you are hereby notified that any 
 disclosure, copying, distribution or use of any of the information contained 
 in or attached to this transmission is STRICTLY PROHIBITED. If you have 
 received this transmission in error, please immediately notify me by reply 
 e-mail and destroy the original transmission and its attachments without 
 saving them in any manner.

 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Friday, May 22, 2015 12:15 AM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
 no paper loaded)

 Hi Greg,

 please post the scanbd.conf and all the included config files (e.g.
 fujitsu.conf, ...),


 Am 21.05.2015 um 15:59 schrieb Greg Kontos:
 Thank you, Wilhelm.

 The attached zip contains log files with debug level 7.  The file 
 syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
 shows the process starting properly with paper loaded into the scanners.

 I have also included
 - the *.script files referenced in the scanbd.conf file.
 - scanbd is the config file from /etc/default/scanbd
 - scanbd.service is the systemctl file from
 /lib/systemd/system/scanbd.service

 Let me know if there are any more files or test cases that I can run to 
 help troubleshoot this issue.

 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, you are hereby notified that any 
 disclosure, copying, distribution or use of any of the information 
 contained in or attached to this transmission is STRICTLY PROHIBITED. If 
 you have received this transmission in error, please immediately notify me 
 by reply e-mail and destroy the original transmission and its attachments 
 without saving them in any manner.

 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Wednesday, May 20, 2015 5:24 PM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
 (and no paper loaded)

 Am 20.05.2015 um 21:24 schrieb Greg Kontos:
 Thank you, Wilhelm.  I appreciate you taking the time to look into this.

 I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
 only one scanner.  It seems that the scanner will trigger the page-loaded 
 action after a scan is complete.  So the strange behavior of the scan 
 button happens in other situations.

 In the attached zip file please find the scanbd.conf and log files.  The 
 log file shows two startup sequences.  The first is without paper loaded 
 in the scanner.  The second has paper loaded on startup.

 Sorry, but I need all config files (also the included ones) and please 
 start with debug level = 7.


 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-02 Thread Greg Kontos
Hi Wilhelm,

I'm following up to see if you have any thoughts or advice regarding the 
trouble with running multiple scanners?

Thanks,
Greg




Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
mailto:gkon...@myinnovativelab.com

Visit our website: http://www.myinnovativelab.com

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
copying, distribution or use of any of the information contained in or attached 
to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.

-Original Message-
From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
Sent: Friday, May 22, 2015 12:15 AM
To: Greg Kontos; sane-devel@lists.alioth.debian.org
Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no 
paper loaded)

Hi Greg,

please post the scanbd.conf and all the included config files (e.g.
fujitsu.conf, ...),


Am 21.05.2015 um 15:59 schrieb Greg Kontos:
 Thank you, Wilhelm.

 The attached zip contains log files with debug level 7.  The file 
 syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
 shows the process starting properly with paper loaded into the scanners.

 I have also included
 - the *.script files referenced in the scanbd.conf file.
 - scanbd is the config file from /etc/default/scanbd
 - scanbd.service is the systemctl file from
 /lib/systemd/system/scanbd.service

 Let me know if there are any more files or test cases that I can run to help 
 troubleshoot this issue.

 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
 previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for delivering 
 it to the intended recipient, you are hereby notified that any disclosure, 
 copying, distribution or use of any of the information contained in or 
 attached to this transmission is STRICTLY PROHIBITED. If you have received 
 this transmission in error, please immediately notify me by reply e-mail and 
 destroy the original transmission and its attachments without saving them in 
 any manner.

 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Wednesday, May 20, 2015 5:24 PM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
 (and no paper loaded)

 Am 20.05.2015 um 21:24 schrieb Greg Kontos:
 Thank you, Wilhelm.  I appreciate you taking the time to look into this.

 I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
 only one scanner.  It seems that the scanner will trigger the page-loaded 
 action after a scan is complete.  So the strange behavior of the scan button 
 happens in other situations.

 In the attached zip file please find the scanbd.conf and log files.  The log 
 file shows two startup sequences.  The first is without paper loaded in the 
 scanner.  The second has paper loaded on startup.

 Sorry, but I need all config files (also the included ones) and please start 
 with debug level = 7.


 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-06-02 Thread Wilhelm
Hi Greg,

thank you for your patience!

I have some ideas where to look for this type of error, but
unfortunately not enough time to do so. And I don't have access to more
than one scanner at the moment :-(

But please stay tuned ...

Thanks,
 Wilhelm


Am 02.06.2015 um 14:35 schrieb Greg Kontos:
 Hi Wilhelm,
 
 I'm following up to see if you have any thoughts or advice regarding the 
 trouble with running multiple scanners?
 
 Thanks,
 Greg
 
 
 
 
 Greg Kontos
 LIMS Integration Specialist
 
 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com
 
 Visit our website: http://www.myinnovativelab.com
 
 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
 previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.
 
 If you are not the intended recipient, or a person responsible for delivering 
 it to the intended recipient, you are hereby notified that any disclosure, 
 copying, distribution or use of any of the information contained in or 
 attached to this transmission is STRICTLY PROHIBITED. If you have received 
 this transmission in error, please immediately notify me by reply e-mail and 
 destroy the original transmission and its attachments without saving them in 
 any manner.
 
 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Friday, May 22, 2015 12:15 AM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
 no paper loaded)
 
 Hi Greg,
 
 please post the scanbd.conf and all the included config files (e.g.
 fujitsu.conf, ...),
 
 
 Am 21.05.2015 um 15:59 schrieb Greg Kontos:
 Thank you, Wilhelm.

 The attached zip contains log files with debug level 7.  The file 
 syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
 shows the process starting properly with paper loaded into the scanners.

 I have also included
 - the *.script files referenced in the scanbd.conf file.
 - scanbd is the config file from /etc/default/scanbd
 - scanbd.service is the systemctl file from
 /lib/systemd/system/scanbd.service

 Let me know if there are any more files or test cases that I can run to help 
 troubleshoot this issue.

 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, you are hereby notified that any 
 disclosure, copying, distribution or use of any of the information contained 
 in or attached to this transmission is STRICTLY PROHIBITED. If you have 
 received this transmission in error, please immediately notify me by reply 
 e-mail and destroy the original transmission and its attachments without 
 saving them in any manner.

 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Wednesday, May 20, 2015 5:24 PM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
 (and no paper loaded)

 Am 20.05.2015 um 21:24 schrieb Greg Kontos:
 Thank you, Wilhelm.  I appreciate you taking the time to look into this.

 I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
 only one scanner.  It seems that the scanner will trigger the page-loaded 
 action after a scan is complete.  So the strange behavior of the scan 
 button happens in other situations.

 In the attached zip file please find the scanbd.conf and log files.  The 
 log file shows two startup sequences.  The first is without paper loaded in 
 the scanner.  The second has paper loaded on startup.

 Sorry, but I need all config files (also the included ones) and please start 
 with debug level = 7.


 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-21 Thread Wilhelm
Hi Greg,

please post the scanbd.conf and all the included config files (e.g.
fujitsu.conf, ...),


Am 21.05.2015 um 15:59 schrieb Greg Kontos:
 Thank you, Wilhelm.
 
 The attached zip contains log files with debug level 7.  The file 
 syslog_20150521 shows the process exiting.  The file syslog_start_20150521 
 shows the process starting properly with paper loaded into the scanners.
 
 I have also included
 - the *.script files referenced in the scanbd.conf file.
 - scanbd is the config file from /etc/default/scanbd
 - scanbd.service is the systemctl file from /lib/systemd/system/scanbd.service
 
 Let me know if there are any more files or test cases that I can run to help 
 troubleshoot this issue.
 
 Regards,
 G Kontos
 
 
 
 
 Greg Kontos
 LIMS Integration Specialist
 
 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com
 
 Visit our website: http://www.myinnovativelab.com
 
 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
 previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.
 
 If you are not the intended recipient, or a person responsible for delivering 
 it to the intended recipient, you are hereby notified that any disclosure, 
 copying, distribution or use of any of the information contained in or 
 attached to this transmission is STRICTLY PROHIBITED. If you have received 
 this transmission in error, please immediately notify me by reply e-mail and 
 destroy the original transmission and its attachments without saving them in 
 any manner.
 
 -Original Message-
 From: Wilhelm [mailto:wilhelm.me...@fh-kl.de]
 Sent: Wednesday, May 20, 2015 5:24 PM
 To: Greg Kontos; sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
 no paper loaded)
 
 Am 20.05.2015 um 21:24 schrieb Greg Kontos:
 Thank you, Wilhelm.  I appreciate you taking the time to look into this.

 I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
 only one scanner.  It seems that the scanner will trigger the page-loaded 
 action after a scan is complete.  So the strange behavior of the scan button 
 happens in other situations.

 In the attached zip file please find the scanbd.conf and log files.  The log 
 file shows two startup sequences.  The first is without paper loaded in the 
 scanner.  The second has paper loaded on startup.
 
 Sorry, but I need all config files (also the included ones) and please start 
 with debug level = 7.
 

 Regards,
 G Kontos




 Greg Kontos
 LIMS Integration Specialist

 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com

 Visit our website: http://www.myinnovativelab.com

 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files 
 or previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.

 If you are not the intended recipient, or a person responsible for 
 delivering it to the intended recipient, you are hereby notified that any 
 disclosure, copying, distribution or use of any of the information contained 
 in or attached to this transmission is STRICTLY PROHIBITED. If you have 
 received this transmission in error, please immediately notify me by reply 
 e-mail and destroy the original transmission and its attachments without 
 saving them in any manner.

 -Original Message-
 From: sane-devel
 [mailto:sane-devel-bounces+gkontos=myinnovativelab@lists.alioth.de
 bian.org] On Behalf Of Wilhelm
 Sent: Wednesday, May 20, 2015 11:55 AM
 To: sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners
 (and no paper loaded)

 Hi Greg,

 please

 1) post your scabd config files
 2) provide scanbd version information

 I see a page-load event with no script defined - looks strange.

 You said that there wasn't any paper load: so the page-load event get fired 
 without any paper load action? More strange.

 3) Can please give the full log from scanbd startup till crash.

 Does the problem remain with only one scanner?


 Am 20.05.2015 um 16:49 schrieb Greg Kontos:
 Hello,



 I’m running scanbd on a debian machine with version 1.0.25 of the
 sane-backend.  I installed scanbd using apt-get, sane-backend was
 compiled from a git clone.  I’m using two fujitsu fi-7160 scanners in
 my setup.  The problem: If there is no paper loaded in at least one
 scanner, scanbd.service will 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-20 Thread Wilhelm
Hi Greg,

please

1) post your scabd config files
2) provide scanbd version information

I see a page-load event with no script defined - looks strange.

You said that there wasn't any paper load: so the page-load event get
fired without any paper load action? More strange.

3) Can please give the full log from scanbd startup till crash.

Does the problem remain with only one scanner?


Am 20.05.2015 um 16:49 schrieb Greg Kontos:
 Hello,
 
  
 
 I’m running scanbd on a debian machine with version 1.0.25 of the
 sane-backend.  I installed scanbd using apt-get, sane-backend was
 compiled from a git clone.  I’m using two fujitsu fi-7160 scanners in my
 setup.  The problem: If there is no paper loaded in at least one
 scanner, scanbd.service will exit the main process and abort.  This
 failure will at a variety of times depending on the circumstances.  It
 will happen during startup of the machine.  It will also happen after a
 few minutes after a scan process is complete.  This post-scan behavior
 is not 100% replicable. 
 
  
 
 The following is /var/log/syslog after a system restart.  : (I can
 provide a more detailed log if that will be helpful)
 
  
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default.
 
 May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms.
 
 May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
 for page-loaded for device fujitsu:fi-7160:188290 with script (null)
 
 May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
 for page-loaded for device fujitsu:fi-7160:187984 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: scanbd: sane.c:852: sane_poll:
 Assertion `st-triggered_option  st-num_of_options_with_scripts' failed.
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: dbus match
 type='signal',interface='org.freedesktop.Hal.Manager'
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:187984 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:188290 with script (null)
 
 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:187984 with script (null)
 
 May 20 09:40:13 hp6300pro-23 systemd[1]: scanbd.service: main process
 exited, code=killed, status=6/ABRT
 
 May 20 09:40:13 hp6300pro-23 systemd[1]: Unit scanbd.service entered
 failed state.
 
  
 
 It may be worth noting that there was no paper loaded in the scanners
 when this log file was created.  Also, after the service exits, the
 scanners can both be found using scanimage –L.
 
  
 
 Currently I’ve found a work around : If a piece of paper is kept loaded
 in the scanners, the process starts properly after boot and seems to
 stay active.  Should my use case work with scanbd?  Does anyone know of
 a better work around?  Perhaps there is an option or setting that I have
 overlooked?  Thank you for any help with this issue.
 
  
 
 Thanks,
 G Kontos
 
 
 
 Greg Kontos
 LIMS Integration Specialist
 
 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 gkon...@myinnovativelab.com mailto:gkon...@myinnovativelab.com
 
 Visit our website: www.myinnovativelab.com http://www.myinnovativelab.com
 
 http://
 
 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents,
 files or previous e-mail messages attached to it contain confidential
 and/or privileged information meant for the listed recipient(s) only.
 You may not distribute or share this correspondence without written
 authorization from the above author.
 
 If you are not the 

Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-20 Thread Wilhelm
Am 20.05.2015 um 21:24 schrieb Greg Kontos:
 Thank you, Wilhelm.  I appreciate you taking the time to look into this.
 
 I am using version 1.4.0-2 of scanbd.  This problem does not persist with 
 only one scanner.  It seems that the scanner will trigger the page-loaded 
 action after a scan is complete.  So the strange behavior of the scan button 
 happens in other situations.
 
 In the attached zip file please find the scanbd.conf and log files.  The log 
 file shows two startup sequences.  The first is without paper loaded in the 
 scanner.  The second has paper loaded on startup.

Sorry, but I need all config files (also the included ones) and please
start with debug level = 7.

 
 Regards,
 G Kontos
 
 
 
 
 Greg Kontos
 LIMS Integration Specialist
 
 Innovative Diagnostic Laboratory
 8751 Park Central Drive, Suite 200
 Richmond, VA 23227
 Phone: (804) 261-3340 ext.1846
 Cell Phone:
 Fax: (804) 515-7291
 mailto:gkon...@myinnovativelab.com
 
 Visit our website: http://www.myinnovativelab.com
 
 CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
 previous e-mail messages attached to it contain confidential and/or 
 privileged information meant for the listed recipient(s) only. You may not 
 distribute or share this correspondence without written authorization from 
 the above author.
 
 If you are not the intended recipient, or a person responsible for delivering 
 it to the intended recipient, you are hereby notified that any disclosure, 
 copying, distribution or use of any of the information contained in or 
 attached to this transmission is STRICTLY PROHIBITED. If you have received 
 this transmission in error, please immediately notify me by reply e-mail and 
 destroy the original transmission and its attachments without saving them in 
 any manner.
 
 -Original Message-
 From: sane-devel 
 [mailto:sane-devel-bounces+gkontos=myinnovativelab@lists.alioth.debian.org]
  On Behalf Of Wilhelm
 Sent: Wednesday, May 20, 2015 11:55 AM
 To: sane-devel@lists.alioth.debian.org
 Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and 
 no paper loaded)
 
 Hi Greg,
 
 please
 
 1) post your scabd config files
 2) provide scanbd version information
 
 I see a page-load event with no script defined - looks strange.
 
 You said that there wasn't any paper load: so the page-load event get fired 
 without any paper load action? More strange.
 
 3) Can please give the full log from scanbd startup till crash.
 
 Does the problem remain with only one scanner?
 
 
 Am 20.05.2015 um 16:49 schrieb Greg Kontos:
 Hello,



 I’m running scanbd on a debian machine with version 1.0.25 of the
 sane-backend.  I installed scanbd using apt-get, sane-backend was
 compiled from a git clone.  I’m using two fujitsu fi-7160 scanners in
 my setup.  The problem: If there is no paper loaded in at least one
 scanner, scanbd.service will exit the main process and abort.  This
 failure will at a variety of times depending on the circumstances.  It
 will happen during startup of the machine.  It will also happen after
 a few minutes after a scan process is complete.  This post-scan
 behavior is not 100% replicable.



 The following is /var/log/syslog after a system restart.  : (I can
 provide a more detailed log if that will be helpful)



 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default.

 May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms.

 May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
 for page-loaded for device fujitsu:fi-7160:188290 with script (null)

 May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action
 for page-loaded for device fujitsu:fi-7160:187984 with script (null)

 May 20 09:40:13 hp6300pro-23 scanbd[542]: scanbd: sane.c:852: sane_poll:
 Assertion `st-triggered_option  st-num_of_options_with_scripts' failed.

 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: dbus match
 type='signal',interface='org.freedesktop.Hal.Manager'

 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:188290 with script
 (null)

 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 action for page-loaded for device fujitsu:fi-7160:187984 with script
 (null)

 May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger
 

[sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)

2015-05-20 Thread Greg Kontos
Hello,

I’m running scanbd on a debian machine with version 1.0.25 of the sane-backend. 
 I installed scanbd using apt-get, sane-backend was compiled from a git clone.  
I’m using two fujitsu fi-7160 scanners in my setup.  The problem: If there is 
no paper loaded in at least one scanner, scanbd.service will exit the main 
process and abort.  This failure will at a variety of times depending on the 
circumstances.  It will happen during startup of the machine.  It will also 
happen after a few minutes after a scan process is complete.  This post-scan 
behavior is not 100% replicable.

The following is /var/log/syslog after a system restart.  : (I can provide a 
more detailed log if that will be helpful)

May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Paths.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Paths.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Timers.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Timers.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Sockets.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Sockets.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Basic System.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Basic System.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Starting Default.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Reached target Default.
May 20 09:36:40 hp6300pro-23 systemd[1151]: Startup finished in 4ms.
May 20 09:37:06 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:37:07 hp6300pro-23 scanbd: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:187984 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: scanbd: sane.c:852: sane_poll: 
Assertion `st-triggered_option  st-num_of_options_with_scripts' failed.
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: dbus match 
type='signal',interface='org.freedesktop.Hal.Manager'
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:187984 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:188290 with script (null)
May 20 09:40:13 hp6300pro-23 scanbd[542]: /usr/sbin/scanbd: trigger action for 
page-loaded for device fujitsu:fi-7160:187984 with script (null)
May 20 09:40:13 hp6300pro-23 systemd[1]: scanbd.service: main process exited, 
code=killed, status=6/ABRT
May 20 09:40:13 hp6300pro-23 systemd[1]: Unit scanbd.service entered failed 
state.

It may be worth noting that there was no paper loaded in the scanners when this 
log file was created.  Also, after the service exits, the scanners can both be 
found using scanimage –L.

Currently I’ve found a work around : If a piece of paper is kept loaded in the 
scanners, the process starts properly after boot and seems to stay active.  
Should my use case work with scanbd?  Does anyone know of a better work around? 
 Perhaps there is an option or setting that I have overlooked?  Thank you for 
any help with this issue.

Thanks,
G Kontos


Greg Kontos
LIMS Integration Specialist

Innovative Diagnostic Laboratory
8751 Park Central Drive, Suite 200
Richmond, VA 23227
Phone: (804) 261-3340 ext.1846
Cell Phone:
Fax: (804) 515-7291
gkon...@myinnovativelab.commailto:gkon...@myinnovativelab.com

Visit our website: www.myinnovativelab.comhttp://www.myinnovativelab.com

[cid:image4ae1b1.PNG@323451c5.4da480a6]http://

CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or 
previous e-mail messages attached to it contain confidential and/or privileged 
information meant for the listed recipient(s) only. You may not distribute or 
share this correspondence without written authorization from the above author.

If you are not the intended recipient, or a person responsible for delivering 
it to the intended recipient, you are hereby notified that any disclosure, 
copying, distribution or use of any of the information contained in or attached 
to this transmission is STRICTLY PROHIBITED. If you have received this 
transmission in error, please immediately notify me by reply e-mail and destroy 
the original transmission and its attachments without saving them in any manner.



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