RE: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-17 Thread gareth bell
I've just done a really simple timed test on Linux and found this also appears 
to be affected. My imported model time went from 3mins down to 30secs when HQV 
is switched off.

Cheers for the heads-up
  

Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-17 Thread Jonah Friedman
Wow, thanks for confirming that. Very interesting that it happens on linux
too.


On Thu, Apr 17, 2014 at 5:37 AM, gareth bell garethb...@outlook.com wrote:

 I've just done a really simple timed test on Linux and found this also
 appears to be affected. My imported model time went from 3mins down to
 30secs when HQV is switched off.

 Cheers for the heads-up



Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-17 Thread Jason S

Yes very good to know thanks!
yet I wonder if that would need a restart, or if it's something that 
can be turned on  off before saving?


Will try just that, cause HQV can actually be useful sometimes.


On Thursday, April 17, 2014 17:55:00, Jonah Friedman wrote:

Wow, thanks for confirming that. Very interesting that it happens on
linux too.


On Thu, Apr 17, 2014 at 5:37 AM, gareth bell garethb...@outlook.com
mailto:garethb...@outlook.com wrote:

I've just done a really simple timed test on Linux and found this
also appears to be affected. My imported model time went from
3mins down to 30secs when HQV is switched off.

Cheers for the heads-up







RE: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-17 Thread Matt Lind
If you use custom realtime shaders, be aware that turning off High Quality 
Viewport may induce a crash on next startup.

I tried flipping this switch the other day and almost every artist in 
production crashed on next restart and had to restart 3 or 4 times before 
whatever caused the issue cleared itself up.


Matt





-Original Message-
From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Jason S
Sent: Thursday, April 17, 2014 3:59 PM
To: softimage@listproc.autodesk.com
Subject: Re: HQV Causing Major Slowness with File Save and Reference Model 
Updates

Yes very good to know thanks!
yet I wonder if that would need a restart, or if it's something that can be 
turned on  off before saving?

Will try just that, cause HQV can actually be useful sometimes.


On Thursday, April 17, 2014 17:55:00, Jonah Friedman wrote:
 Wow, thanks for confirming that. Very interesting that it happens on 
 linux too.


 On Thu, Apr 17, 2014 at 5:37 AM, gareth bell garethb...@outlook.com 
 mailto:garethb...@outlook.com wrote:

 I've just done a really simple timed test on Linux and found this
 also appears to be affected. My imported model time went from
 3mins down to 30secs when HQV is switched off.

 Cheers for the heads-up







Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Graham D Clark
Thank you

Graham D Clark, Head of Stereography, Deluxe 3D dba Stereo D
phone: why-I-stereo
http://www.linkedin.com/in/grahamclark

 On Apr 15, 2014, at 7:36 PM, Andy Jones andy.jo...@gmail.com wrote:
 
 FOR IMMEDIATE RELEASE
 April 15, 2014
 
 SOFTIMAGE QUALITYBLEED VULNERABILITY
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman, Akita, 
 Jones, Panisset, Barbieri and Piparo
 
 Psyop experienced a Eureka moment today, when an artist discovered that 
 updating referenced models was nearly two orders of magnitude faster when 
 done through RDP (remote desktop protocol) rather than on a local workstation.
 
 Simultaneously, a different artist in LA encountered issues with slowness 
 saving files in Softimage, and a quick test confirmed that saving the scene 
 via RDP was also two orders of magnitude faster.  This led to a flurry of 
 troubleshooting, and we have since narrowed the problem down to Softimage's 
 High Quality Viewport feature.
 
 The speed-ups after disabling HQV are nothing short of mind-blowing.  For 
 example, unloading a referenced model took 250 seconds before the fix, and 
 only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes to 
 save saved in only 30 seconds after the fix was deployed.
 
 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug being 
 fixed, my husband finally comes home from work on time!  Now if I can just 
 get him to stop spending all his free time watching Houdini tutorials...
 
 Note that the high quality viewport preference that causes the problem is 
 enabled by default, Psyop doesn't generally use HQV in our scenes, so people 
 are likely to be affected by this problem whether they are HQV users or not.
 
 To fix the problem, affected softimage users can run the following Python 
 command:
 Application.SetValue(preferences.Display.high_quality_viewport, False, )
 
 There is still much research to be done to find out what kinds of 
 scenes/models are more susceptible to the problem, but we thought we'd bring 
 it up now in case it's costing others time.  Given that the problem was tied 
 in with RDP, it's likely that video drivers could be playing a role, but so 
 far we weren't able to find any settings that would magically eliminate the 
 problem without just disabling HQV entirely.
 
 Psyop is on a mix of NVidia Quadros and we ran tests with a few different 
 drivers, including the recommended ones.  We also saw the same problem across 
 two different workstation images, in both Softimage 2013 and Softimage 2014, 
 and on a remote worker's home workstation.  So we have reason to suspect it's 
 not a highly specific aspect of our configuration that was causing the 
 problem.  No testing has been done yet on Linux.
 
 We will be sure to keep this list updated as more information becomes 
 available.  Share your stories in the comments below if you have been 
 affected by this ~100X slowdown in performance, or if you encounter a 
 workstation that is somehow unaffected.


Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Nuno Conceicao
Uau! Thanks Andy :)


On Wed, Apr 16, 2014 at 3:36 AM, Andy Jones andy.jo...@gmail.com wrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered that
 updating referenced models was nearly two orders of magnitude faster when
 done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with slowness
 saving files in Softimage, and a quick test confirmed that saving the scene
 via RDP was also two orders of magnitude faster.  This led to a flurry of
 troubleshooting, and we have since narrowed the problem down to Softimage's
 High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.  For
 example, unloading a referenced model took 250 seconds before the fix, and
 only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes to
 save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the problem
 is *enabled by default*, Psyop doesn't generally use HQV in our scenes, *so
 people are likely to be affected by this problem whether they are HQV users
 or not*.

 To fix the problem, affected softimage users can run the following Python
 command:
 Application.SetValue(preferences.Display.high_quality_viewport, False,
 )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few different
 drivers, including the recommended ones.  We also saw the same problem
 across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.



Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Dan Yargici
Thanks for the warning!

DAN


On Wed, Apr 16, 2014 at 9:49 AM, Nuno Conceicao nunoalexconcei...@gmail.com
 wrote:

 Uau! Thanks Andy :)


 On Wed, Apr 16, 2014 at 3:36 AM, Andy Jones andy.jo...@gmail.com wrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered that
 updating referenced models was nearly two orders of magnitude faster when
 done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with slowness
 saving files in Softimage, and a quick test confirmed that saving the scene
 via RDP was also two orders of magnitude faster.  This led to a flurry of
 troubleshooting, and we have since narrowed the problem down to Softimage's
 High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.  For
 example, unloading a referenced model took 250 seconds before the fix, and
 only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes to
 save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the problem
 is *enabled by default*, Psyop doesn't generally use HQV in our scenes, *so
 people are likely to be affected by this problem whether they are HQV users
 or not*.

 To fix the problem, affected softimage users can run the following Python
 command:
 Application.SetValue(preferences.Display.high_quality_viewport, False,
 )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few different
 drivers, including the recommended ones.  We also saw the same problem
 across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.





Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Matt Morris
Thanks Andy and researchers!


On 16 April 2014 09:59, Dan Yargici danyarg...@gmail.com wrote:

 Thanks for the warning!

 DAN


 On Wed, Apr 16, 2014 at 9:49 AM, Nuno Conceicao 
 nunoalexconcei...@gmail.com wrote:

 Uau! Thanks Andy :)


 On Wed, Apr 16, 2014 at 3:36 AM, Andy Jones andy.jo...@gmail.com wrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered
 that updating referenced models was nearly two orders of magnitude faster
 when done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with
 slowness saving files in Softimage, and a quick test confirmed that saving
 the scene via RDP was also two orders of magnitude faster.  This led to a
 flurry of troubleshooting, and we have since narrowed the problem down to
 Softimage's High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.
 For example, unloading a referenced model took 250 seconds before the fix,
 and only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes
 to save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the problem
 is *enabled by default*, Psyop doesn't generally use HQV in our scenes, *so
 people are likely to be affected by this problem whether they are HQV users
 or not*.

 To fix the problem, affected softimage users can run the following
 Python command:
 Application.SetValue(preferences.Display.high_quality_viewport, False,
 )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few
 different drivers, including the recommended ones.  We also saw the same
 problem across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.






-- 
www.matinai.com


Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread John Richard Sanchez
Awesome! Now I can watch more Houdini Tutorials!


On Wed, Apr 16, 2014 at 5:02 AM, Matt Morris matt...@gmail.com wrote:

 Thanks Andy and researchers!


 On 16 April 2014 09:59, Dan Yargici danyarg...@gmail.com wrote:

 Thanks for the warning!

 DAN


 On Wed, Apr 16, 2014 at 9:49 AM, Nuno Conceicao 
 nunoalexconcei...@gmail.com wrote:

 Uau! Thanks Andy :)


 On Wed, Apr 16, 2014 at 3:36 AM, Andy Jones andy.jo...@gmail.comwrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered
 that updating referenced models was nearly two orders of magnitude faster
 when done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with
 slowness saving files in Softimage, and a quick test confirmed that saving
 the scene via RDP was also two orders of magnitude faster.  This led to a
 flurry of troubleshooting, and we have since narrowed the problem down to
 Softimage's High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.
 For example, unloading a referenced model took 250 seconds before the fix,
 and only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes
 to save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the
 problem is *enabled by default*, Psyop doesn't generally use HQV in
 our scenes, *so people are likely to be affected by this problem
 whether they are HQV users or not*.

 To fix the problem, affected softimage users can run the following
 Python command:
 Application.SetValue(preferences.Display.high_quality_viewport,
 False, )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few
 different drivers, including the recommended ones.  We also saw the same
 problem across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.






 --
 www.matinai.com




-- 
www.johnrichardsanchez.com


Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Steven Caron
this certainly constitutes as something the dev team should try and address
before the next two years.


On Tue, Apr 15, 2014 at 7:36 PM, Andy Jones andy.jo...@gmail.com wrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered that
 updating referenced models was nearly two orders of magnitude faster when
 done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with slowness
 saving files in Softimage, and a quick test confirmed that saving the scene
 via RDP was also two orders of magnitude faster.  This led to a flurry of
 troubleshooting, and we have since narrowed the problem down to Softimage's
 High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.  For
 example, unloading a referenced model took 250 seconds before the fix, and
 only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes to
 save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the problem
 is *enabled by default*, Psyop doesn't generally use HQV in our scenes, *so
 people are likely to be affected by this problem whether they are HQV users
 or not*.

 To fix the problem, affected softimage users can run the following Python
 command:
 Application.SetValue(preferences.Display.high_quality_viewport, False,
 )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few different
 drivers, including the recommended ones.  We also saw the same problem
 across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.



Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Stephen Davidson
Is this the same as disabling the HQDisplay options in the Preferences, or
should I run this script
every time I start SI? It seems to help a lot. Thanks.


On Wed, Apr 16, 2014 at 1:04 PM, Steven Caron car...@gmail.com wrote:

 this certainly constitutes as something the dev team should try and
 address before the next two years.


 On Tue, Apr 15, 2014 at 7:36 PM, Andy Jones andy.jo...@gmail.com wrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered that
 updating referenced models was nearly two orders of magnitude faster when
 done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with slowness
 saving files in Softimage, and a quick test confirmed that saving the scene
 via RDP was also two orders of magnitude faster.  This led to a flurry of
 troubleshooting, and we have since narrowed the problem down to Softimage's
 High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.  For
 example, unloading a referenced model took 250 seconds before the fix, and
 only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes to
 save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the problem
 is *enabled by default*, Psyop doesn't generally use HQV in our scenes, *so
 people are likely to be affected by this problem whether they are HQV users
 or not*.

 To fix the problem, affected softimage users can run the following Python
 command:
 Application.SetValue(preferences.Display.high_quality_viewport, False,
 )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few different
 drivers, including the recommended ones.  We also saw the same problem
 across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.





-- 

Best Regards,
*  Stephen P. Davidson*

*(954) 552-7956*sdavid...@3danimationmagic.com

*Any sufficiently advanced technology is indistinguishable from magic*


 - Arthur C. Clarke

http://www.3danimationmagic.com


Re: HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-16 Thread Jonah Friedman
All the script does is disable the HQV in the preferences, so only once
should be fine. We weren't able to find anything more specific to change to
fix the problem (and we did look!).


On Wed, Apr 16, 2014 at 2:15 PM, Stephen Davidson magic...@bellsouth.netwrote:

 Is this the same as disabling the HQDisplay options in the Preferences, or
 should I run this script
 every time I start SI? It seems to help a lot. Thanks.


 On Wed, Apr 16, 2014 at 1:04 PM, Steven Caron car...@gmail.com wrote:

 this certainly constitutes as something the dev team should try and
 address before the next two years.


 On Tue, Apr 15, 2014 at 7:36 PM, Andy Jones andy.jo...@gmail.com wrote:

 *FOR IMMEDIATE RELEASE*
 *April 15, 2014*

 *SOFTIMAGE QUALITYBLEED VULNERABILITY*
 Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
 Akita, Jones, Panisset, Barbieri and Piparo

 Psyop experienced a Eureka moment today, when an artist discovered
 that updating referenced models was nearly two orders of magnitude faster
 when done through RDP (remote desktop protocol) rather than on a local
 workstation.

 Simultaneously, a different artist in LA encountered issues with
 slowness saving files in Softimage, and a quick test confirmed that saving
 the scene via RDP was also two orders of magnitude faster.  This led to a
 flurry of troubleshooting, and we have since narrowed the problem down to
 Softimage's High Quality Viewport feature.

 The speed-ups after disabling HQV are nothing short of mind-blowing.
 For example, unloading a referenced model took 250 seconds before the fix,
 and only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes
 to save saved in only 30 seconds after the fix was deployed.

 One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
 being fixed, my husband finally comes home from work on time!  Now if I can
 just get him to stop spending all his free time watching Houdini
 tutorials...

 Note that the high quality viewport preference that causes the problem
 is *enabled by default*, Psyop doesn't generally use HQV in our scenes, *so
 people are likely to be affected by this problem whether they are HQV users
 or not*.

 To fix the problem, affected softimage users can run the following
 Python command:
 Application.SetValue(preferences.Display.high_quality_viewport, False,
 )

 There is still much research to be done to find out what kinds of
 scenes/models are more susceptible to the problem, but we thought we'd
 bring it up now in case it's costing others time.  Given that the problem
 was tied in with RDP, it's likely that video drivers could be playing a
 role, but so far we weren't able to find any settings that would magically
 eliminate the problem without just disabling HQV entirely.

 Psyop is on a mix of NVidia Quadros and we ran tests with a few
 different drivers, including the recommended ones.  We also saw the same
 problem across two different workstation images, in both Softimage 2013 and
 Softimage 2014, and on a remote worker's home workstation.  So we have
 reason to suspect it's not a highly specific aspect of our configuration
 that was causing the problem.  No testing has been done yet on Linux.

 We will be sure to keep this list updated as more information becomes
 available.  Share your stories in the comments below if you have been
 affected by this ~100X slowdown in performance, or if you encounter a
 workstation that is somehow unaffected.





 --

 Best Regards,
 *  Stephen P. Davidson*

 *(954) 552-7956 %28954%29%20552-7956*sdavid...@3danimationmagic.com

 *Any sufficiently advanced technology is indistinguishable from magic*


- Arthur C. Clarke

 http://www.3danimationmagic.com



HQV Causing Major Slowness with File Save and Reference Model Updates

2014-04-15 Thread Andy Jones
*FOR IMMEDIATE RELEASE*
*April 15, 2014*

*SOFTIMAGE QUALITYBLEED VULNERABILITY*
Discovered by Security Researchers Gibli, Barosin, Pancres, Friedman,
Akita, Jones, Panisset, Barbieri and Piparo

Psyop experienced a Eureka moment today, when an artist discovered that
updating referenced models was nearly two orders of magnitude faster when
done through RDP (remote desktop protocol) rather than on a local
workstation.

Simultaneously, a different artist in LA encountered issues with slowness
saving files in Softimage, and a quick test confirmed that saving the scene
via RDP was also two orders of magnitude faster.  This led to a flurry of
troubleshooting, and we have since narrowed the problem down to Softimage's
High Quality Viewport feature.

The speed-ups after disabling HQV are nothing short of mind-blowing.  For
example, unloading a referenced model took 250 seconds before the fix, and
only 3 seconds after the fix.  Meanwhile, a scene that took 15 minutes to
save saved in only 30 seconds after the fix was deployed.

One artist's wife was quoted as saying, Thanks to the Qualitybleed bug
being fixed, my husband finally comes home from work on time!  Now if I can
just get him to stop spending all his free time watching Houdini
tutorials...

Note that the high quality viewport preference that causes the
problem is *enabled
by default*, Psyop doesn't generally use HQV in our scenes, *so people are
likely to be affected by this problem whether they are HQV users or not*.

To fix the problem, affected softimage users can run the following Python
command:
Application.SetValue(preferences.Display.high_quality_viewport, False, )

There is still much research to be done to find out what kinds of
scenes/models are more susceptible to the problem, but we thought we'd
bring it up now in case it's costing others time.  Given that the problem
was tied in with RDP, it's likely that video drivers could be playing a
role, but so far we weren't able to find any settings that would magically
eliminate the problem without just disabling HQV entirely.

Psyop is on a mix of NVidia Quadros and we ran tests with a few different
drivers, including the recommended ones.  We also saw the same problem
across two different workstation images, in both Softimage 2013 and
Softimage 2014, and on a remote worker's home workstation.  So we have
reason to suspect it's not a highly specific aspect of our configuration
that was causing the problem.  No testing has been done yet on Linux.

We will be sure to keep this list updated as more information becomes
available.  Share your stories in the comments below if you have been
affected by this ~100X slowdown in performance, or if you encounter a
workstation that is somehow unaffected.