subject:"RE\: 0 undo levels"

Re: 0 undo levels

2016-03-20 Thread Morten Bartholdy

Good read Matt. Thanks!

Morten



> Den 18. marts 2016 klokken 22:15 skrev Matt Lind :
> 
> 
> I dealt with this issue quite heavily while working on wildstar.  Mostly 
> occurred in Softimage 7.5, but did experience a few in 2013 SP1.
> 
> In our case, having undo level reset to zero meant there was a corruption 
> somewhere in the user's default profile under 
> C:\users\\Autodesk\Softimage_xxx.  Renaming this folder and 
> forcing Softimage to generate a new profile resolved the problem.
> 
> After extensive digging into the problem and handling nearly a hundred 
> cases, I tracked down the cause to faulty manipulation of the user 
> preferences file (.prefs).  Some tool(s) inside of Softimage corrupt this 
> file and upon next restart of the application Softimage would not be able to 
> parse it correctly inducing a lot of flakey behavior including crashing, 
> file corruption, and resetting undo level to zero.  Undo level at zero was a 
> symptom, not the cause/problem.  We didn't have any tools that reset the 
> undo levels, but a few native Softimage tools do.
> 
> Upon inspecting the .prefs files for affected users, the common thread I 
> noticed is they each had tons of parameter values set in the file.  By 
> default this file is very sparse, but users migrating from one version of 
> Softimage to another via the migration tool were the most common victims as 
> the migrate tool would set an explicit value for every preference parameter 
> in the migrated .prefs file causing it to become horribly bloated.  Manually 
> deleting data from the .prefs file was not a solution and often cause more 
> problems.  Replacing the .prefs file from another user profile was also not 
> a solution as there are hidden backups and ties to other files in the 
> profile that work together, hence why you rename your user profile and let 
> Softimage generate a new one for you.  In short, nipping and tucking worked 
> in the short term, but within a month the user would be back at my desk with 
> the same problem all over again.
> 
> Animators were affected most by this problem.  On a few occasions I 
> witnessed it happening first hand.  The victims typically relied heavily on 
> workflows that performed many operations then followed them up with several 
> consecutive undo operations, then rinse and repeat.  If a crash occurred in 
> that sequence (or scene saved in middle of such as sequence, such as with 
> auto-save), the scene would get corrupted as well as the .prefs file, or 
> more accurately, the hidden backup of the .prefs file.  And this would 
> trickle and propagate throughout the user's profile until it became a bigger 
> problem, usually days later when the user couldn't work anymore.
> 
> My suggestion is to rename your user profile folder and let Softimage 
> generate a fresh one upon next restart.  Then go into the user preferences 
> and manually set the parameter values you like - and only those parameters. 
> If you so much as change a parameter value in the preferences, even if you 
> undo it later, it will be recorded in your .prefs file.  So only touch those 
> you need to touch.  Do not use the migrate tool or other conveniences as 
> that will only infect your fresh profile with data from the bad profile 
> (behavior won't show up immediately, but it will eventually show up).  Same 
> rule applies for toolbars, layouts, and other customizations.  for 
> plugins/scripts, do not install them on toolbars as commands/buttons.  Learn 
> to make them into self-installing plugins and put them in an appropriate 
> workgroup and menus.
> 
> 
> Matt
> 
> 
> 
> 
> Date: Fri, 18 Mar 2016 14:49:59 -
> From: "adrian wyer" 
> Subject: 0 undo levels
> 
> 
> we have a random issue where occasionally a session will start with undo
> levels set to zero
> 
> 
> 
> anyone seen this, and more importantly, stopped it from happening!?
> 
> 
> 
> 2015 x64
> 
> 
> 
> a
> 
> 
> 
> Adrian Wyer
> Fluid Pictures
> 75-77 Margaret St.
> London
> W1W 8SY
> ++44(0) 207 580 0829 
> 
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> Softimage Mailing List.
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Re: 0 undo levels

2016-03-20 Thread Eric Thivierge

This can typically happen when a plugin / command sets undo level to 0 and
doesn't set it back to the previous value. Check any plugins you're using
and narrow down until you figure out which one it is.


Eric Thivierge
http://www.ethivierge.com

On Fri, Mar 18, 2016 at 10:54 AM, Tim Bolland 
wrote:

> This has happened to me before once or twice. By any chance do you have
> Fabric Engine installed? I don't know if there is any link, but I only
> remembered this happening when I was playing around with Fabric. I'm
> running 2015 SP2.
>
> Regards,
>
> Tim
>
>
> --
> From: adrian.w...@fluid-pictures.com
> To: softimage@listproc.autodesk.com
> Subject: 0 undo levels
> Date: Fri, 18 Mar 2016 14:49:59 +
>
>
> we have a random issue where occasionally a session will start with undo
> levels set to zero
>
>
>
> anyone seen this, and more importantly, stopped it from happening!?
>
>
>
> 2015 x64
>
>
>
> a
>
>
>
> Adrian Wyer
> Fluid Pictures
> 75-77 Margaret St.
> London
> W1W 8SY
> ++44(0) 207 580 0829
>
>
> adrian.w...@fluid-pictures.com
>
> www.fluid-pictures.com
>
>
>
> Fluid Pictures Limited is registered in England and Wales.
> Company number:5657815
> VAT number: 872 6893 71
>
>
>
> -- Softimage Mailing List. To unsubscribe, send a mail to
> softimage-requ...@listproc.autodesk.com with "unsubscribe" in the
> subject, and reply to confirm.
>
> --
> Softimage Mailing List.
> To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com
> with "unsubscribe" in the subject, and reply to confirm.
>
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RE: 0 undo levels

2016-03-19 Thread Tim Bolland

This has happened to me before once or twice. By any chance do you have Fabric 
Engine installed? I don't know if there is any link, but I only remembered this 
happening when I was playing around with Fabric. I'm running 2015 SP2.
Regards,
Tim

From: adrian.w...@fluid-pictures.com
To: softimage@listproc.autodesk.com
Subject: 0 undo levels
Date: Fri, 18 Mar 2016 14:49:59 +

we have a random issue where occasionally a session will
start with undo levels set to zero

anyone seen this, and more importantly, stopped it from
happening!?

2015 x64

a

Adrian Wyer

Fluid Pictures

75-77
  Margaret St.

London

W1W 8SY 

++44(0) 207 580 0829 

adrian.w...@fluid-pictures.com

www.fluid-pictures.com

Fluid Pictures Limited is registered in England
and Wales.

Company number:5657815

VAT number: 872 6893 71

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To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with 
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Re: 0 undo levels

2016-03-19 Thread Thomas Volkmann

Which reminded me instantly of this classic: 
https://www.youtube.com/watch?v=FOOynE1F4P4


<https://www.youtube.com/watch?v=FOOynE1F4P4>

On 03/18/2016 05:04 PM, adrian wyer wrote:


hmmm interesting, will have a trawl through the workgroup then

a



*From:*softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] *On Behalf Of *Saeed 
Kalhor

*Sent:* 18 March 2016 15:08
*To:* softimage@listproc.autodesk.com
*Subject:* Re: 0 undo levels

*Number of Undo Levels reset to zero*

http://xsisupport.com/2012/07/14/number-of-undo-levels-reset-to-zero/

On Fri, Mar 18, 2016 at 6:24 PM, Tim Bolland 
<tim_boll...@hotmail.co.uk <mailto:tim_boll...@hotmail.co.uk>> wrote:


This has happened to me before once or twice. By any chance do you 
have Fabric Engine installed? I don't know if there is any link, but I 
only remembered this happening when I was playing around with Fabric. 
I'm running 2015 SP2.


Regards,

Tim



From: adrian.w...@fluid-pictures.com 
<mailto:adrian.w...@fluid-pictures.com>
To: softimage@listproc.autodesk.com 
<mailto:softimage@listproc.autodesk.com>

Subject: 0 undo levels
Date: Fri, 18 Mar 2016 14:49:59 +

we have a random issue where occasionally a session will start with 
undo levels set to zero


anyone seen this, and more importantly, stopped it from happening!?

2015 x64

a

Adrian Wyer
Fluid Pictures
75-77 Margaret St.
London
W1W 8SY
++44(0) 207 580 0829 <tel:%2B%2B44%280%29%20207%20580%200829>


adrian.w...@fluid-pictures.com

www.fluid-pictures.com

Fluid Pictures Limited is registered in England and Wales.
Company number:5657815
VAT number: 872 6893 71

-- Softimage Mailing List. To unsubscribe, send a mail to 
softimage-requ...@listproc.autodesk.com 
<mailto:softimage-requ...@listproc.autodesk.com> with "unsubscribe" in 
the subject, and reply to confirm.



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Re: 0 undo levels

2016-03-19 Thread Saeed Kalhor

*Number of Undo Levels reset to zero*
http://xsisupport.com/2012/07/14/number-of-undo-levels-reset-to-zero/

On Fri, Mar 18, 2016 at 6:24 PM, Tim Bolland 
wrote:

> This has happened to me before once or twice. By any chance do you have
> Fabric Engine installed? I don't know if there is any link, but I only
> remembered this happening when I was playing around with Fabric. I'm
> running 2015 SP2.
>
> Regards,
>
> Tim
>
>
> --
> From: adrian.w...@fluid-pictures.com
> To: softimage@listproc.autodesk.com
> Subject: 0 undo levels
> Date: Fri, 18 Mar 2016 14:49:59 +
>
>
> we have a random issue where occasionally a session will start with undo
> levels set to zero
>
>
>
> anyone seen this, and more importantly, stopped it from happening!?
>
>
>
> 2015 x64
>
>
>
> a
>
>
>
> Adrian Wyer
> Fluid Pictures
> 75-77 Margaret St.
> London
> W1W 8SY
> ++44(0) 207 580 0829
>
>
> adrian.w...@fluid-pictures.com
>
> www.fluid-pictures.com
>
>
>
> Fluid Pictures Limited is registered in England and Wales.
> Company number:5657815
> VAT number: 872 6893 71
>
>
>
> -- Softimage Mailing List. To unsubscribe, send a mail to
> softimage-requ...@listproc.autodesk.com with "unsubscribe" in the
> subject, and reply to confirm.
>
> --
> Softimage Mailing List.
> To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com
> with "unsubscribe" in the subject, and reply to confirm.
>
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Re: 0 undo levels

2016-03-19 Thread peter_b

wow, thanks for that link.
I’ll never think of undo in quite the same way.

From: Thomas Volkmann 
Sent: Friday, March 18, 2016 9:34 PM
To: softimage@listproc.autodesk.com 
Subject: Re: 0 undo levels

Which reminded me instantly of this classic: 
https://www.youtube.com/watch?v=FOOynE1F4P4



On 03/18/2016 05:04 PM, adrian wyer wrote:

  hmmm interesting, will have a trawl through the workgroup then

   

  a

   


--

  From: softimage-boun...@listproc.autodesk.com 
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Saeed Kalhor
  Sent: 18 March 2016 15:08
  To: softimage@listproc.autodesk.com
  Subject: Re: 0 undo levels

   

  Number of Undo Levels reset to zero

  http://xsisupport.com/2012/07/14/number-of-undo-levels-reset-to-zero/

   

  On Fri, Mar 18, 2016 at 6:24 PM, Tim Bolland <tim_boll...@hotmail.co.uk> 
wrote:

  This has happened to me before once or twice. By any chance do you have 
Fabric Engine installed? I don't know if there is any link, but I only 
remembered this happening when I was playing around with Fabric. I'm running 
2015 SP2.

   

  Regards,

   

  Tim

   

   


--

  From: adrian.w...@fluid-pictures.com
  To: softimage@listproc.autodesk.com
  Subject: 0 undo levels
  Date: Fri, 18 Mar 2016 14:49:59 +

   

  we have a random issue where occasionally a session will start with undo 
levels set to zero

   

  anyone seen this, and more importantly, stopped it from happening!?

   

  2015 x64

   

  a

   

  Adrian Wyer
  Fluid Pictures
  75-77 Margaret St.
  London
  W1W 8SY 
  ++44(0) 207 580 0829 


  adrian.w...@fluid-pictures.com

  www.fluid-pictures.com 

   

  Fluid Pictures Limited is registered in England and Wales.
  Company number:5657815
  VAT number: 872 6893 71

   

   

  -- Softimage Mailing List. To unsubscribe, send a mail to 
softimage-requ...@listproc.autodesk.com with "unsubscribe" in the subject, and 
reply to confirm.


  --
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  To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with 
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Re: 0 undo levels

2016-03-19 Thread Matt Lind

I dealt with this issue quite heavily while working on wildstar.  Mostly 
occurred in Softimage 7.5, but did experience a few in 2013 SP1.

In our case, having undo level reset to zero meant there was a corruption 
somewhere in the user's default profile under 
C:\users\\Autodesk\Softimage_xxx.  Renaming this folder and 
forcing Softimage to generate a new profile resolved the problem.

After extensive digging into the problem and handling nearly a hundred 
cases, I tracked down the cause to faulty manipulation of the user 
preferences file (.prefs).  Some tool(s) inside of Softimage corrupt this 
file and upon next restart of the application Softimage would not be able to 
parse it correctly inducing a lot of flakey behavior including crashing, 
file corruption, and resetting undo level to zero.  Undo level at zero was a 
symptom, not the cause/problem.  We didn't have any tools that reset the 
undo levels, but a few native Softimage tools do.

Upon inspecting the .prefs files for affected users, the common thread I 
noticed is they each had tons of parameter values set in the file.  By 
default this file is very sparse, but users migrating from one version of 
Softimage to another via the migration tool were the most common victims as 
the migrate tool would set an explicit value for every preference parameter 
in the migrated .prefs file causing it to become horribly bloated.  Manually 
deleting data from the .prefs file was not a solution and often cause more 
problems.  Replacing the .prefs file from another user profile was also not 
a solution as there are hidden backups and ties to other files in the 
profile that work together, hence why you rename your user profile and let 
Softimage generate a new one for you.  In short, nipping and tucking worked 
in the short term, but within a month the user would be back at my desk with 
the same problem all over again.

Animators were affected most by this problem.  On a few occasions I 
witnessed it happening first hand.  The victims typically relied heavily on 
workflows that performed many operations then followed them up with several 
consecutive undo operations, then rinse and repeat.  If a crash occurred in 
that sequence (or scene saved in middle of such as sequence, such as with 
auto-save), the scene would get corrupted as well as the .prefs file, or 
more accurately, the hidden backup of the .prefs file.  And this would 
trickle and propagate throughout the user's profile until it became a bigger 
problem, usually days later when the user couldn't work anymore.

My suggestion is to rename your user profile folder and let Softimage 
generate a fresh one upon next restart.  Then go into the user preferences 
and manually set the parameter values you like - and only those parameters. 
If you so much as change a parameter value in the preferences, even if you 
undo it later, it will be recorded in your .prefs file.  So only touch those 
you need to touch.  Do not use the migrate tool or other conveniences as 
that will only infect your fresh profile with data from the bad profile 
(behavior won't show up immediately, but it will eventually show up).  Same 
rule applies for toolbars, layouts, and other customizations.  for 
plugins/scripts, do not install them on toolbars as commands/buttons.  Learn 
to make them into self-installing plugins and put them in an appropriate 
workgroup and menus.


Matt




Date: Fri, 18 Mar 2016 14:49:59 -
From: "adrian wyer" 
Subject: 0 undo levels


we have a random issue where occasionally a session will start with undo
levels set to zero



anyone seen this, and more importantly, stopped it from happening!?



2015 x64



a



Adrian Wyer
Fluid Pictures
75-77 Margaret St.
London
W1W 8SY
++44(0) 207 580 0829 

--
Softimage Mailing List.
To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with 
"unsubscribe" in the subject, and reply to confirm.

RE: 0 undo levels

2016-03-19 Thread adrian wyer

hmmm interesting, will have a trawl through the workgroup then

 

a

 

  _  

From: softimage-boun...@listproc.autodesk.com
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Saeed Kalhor
Sent: 18 March 2016 15:08
To: softimage@listproc.autodesk.com
Subject: Re: 0 undo levels

 

Number of Undo Levels reset to zero

http://xsisupport.com/2012/07/14/number-of-undo-levels-reset-to-zero/

 

On Fri, Mar 18, 2016 at 6:24 PM, Tim Bolland <tim_boll...@hotmail.co.uk>
wrote:

This has happened to me before once or twice. By any chance do you have
Fabric Engine installed? I don't know if there is any link, but I only
remembered this happening when I was playing around with Fabric. I'm running
2015 SP2.

 

Regards,

 

Tim

 

 

  _  

From: adrian.w...@fluid-pictures.com
To: softimage@listproc.autodesk.com
Subject: 0 undo levels
Date: Fri, 18 Mar 2016 14:49:59 +

 

we have a random issue where occasionally a session will start with undo
levels set to zero

 

anyone seen this, and more importantly, stopped it from happening!?

 

2015 x64

 

a

 

Adrian Wyer
Fluid Pictures
75-77 Margaret St.
London
W1W 8SY 
++44(0) 207 580 0829 <tel:%2B%2B44%280%29%20207%20580%200829>  


adrian.w...@fluid-pictures.com

www.fluid-pictures.com 

 

Fluid Pictures Limited is registered in England and Wales.
Company number:5657815
VAT number: 872 6893 71

 

 

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and reply to confirm.


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Re: 0 undo levels

Re: 0 undo levels

RE: 0 undo levels

Re: 0 undo levels

Re: 0 undo levels

Re: 0 undo levels

Re: 0 undo levels

RE: 0 undo levels

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