RE: file load error
Softimage has begun littering my remote file system with files. The file is 0 bytes No extension Gets created in the Scenes directory of whatever is set to be the default database Creates the file when Softimage is started, assuming a default database is defined It will only create it in a database on a remote system (ie SMBD) If the default database is defined on a filepath on the localhost, no file is created, ever. If no default database is defined no file is created The files do not get deleted when SI closes. The naming convention is very similar to that of the dmp file SI creates upon startup in the user directory For example: [hostname][14random numbers] But with no extension It is created at practically the same time as the dmp file SI 2013, 2014, and 2015 are doing it It has never done this before, there is no evidence of any file like this having been left behind before. Changing the default database causes the file to be created in the Scenes directory of that database when it restarts. The dmp files are being deleted properly on close, but these are not. I’m entertaining the idea that Softimage is not creating the file, but I can’t see how. Maybe this is normal but it is unable to delete the file for some bizarre reason? Has anyone seen this before? -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph G. (LARC-E1A)[LITES II] Sent: Thursday, April 21, 2016 1:46 PM To: softimage@listproc.autodesk.com Subject: RE: file load error So this is bizarre… I can save files into the remote database from inside SI. That scene which was just saved is readable until I close and reopen SI, at which point the newly saved scene is a share violation after restart. I can save something new again after the restart, the saved file is immediately readable while the other files in the same Scenes folder are off limits. Wash rinse repeat, same deal. It’s like the only files that are readable are those created during a session. What’s up with this??? -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph G. (LARC-E1A)[LITES II] Sent: Thursday, April 21, 2016 1:27 PM To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> Subject: RE: file load error Not at the moment. I’ve rebooted several times. No improvement. -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Eric Turman Sent: Thursday, April 21, 2016 1:21 PM To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> Subject: Re: file load error Hi Joey, From time to time we get this here at Element X as well, even when a lock file was not there. One of the hypotheses is that it might be latency issues from when the network is getting thrashed during heavy renders. In all cases however, we have been able to try again and it will work without a share violation after another try or three. Will it eventually open without a share violation for you as well? Cheers, -=Eric On Thu, Apr 21, 2016 at 12:13 PM, Ponthieux, Joseph G. (LARC-E1A)[LITES II] mailto:j.ponthi...@nasa.gov>> wrote: Today I went to load a scene inside Softimage (2014SP2) and got this error: A share violation has occurred for DL:\path\filename.scn. OK It occurs for all databases and paths located on a remote system, but does not fail for any database locally. I can access the drive and file via windows, the error only occurs inside SI. It
RE: file load error
So this is bizarre… I can save files into the remote database from inside SI. That scene which was just saved is readable until I close and reopen SI, at which point the newly saved scene is a share violation after restart. I can save something new again after the restart, the saved file is immediately readable while the other files in the same Scenes folder are off limits. Wash rinse repeat, same deal. It’s like the only files that are readable are those created during a session. What’s up with this??? -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Ponthieux, Joseph G. (LARC-E1A)[LITES II] Sent: Thursday, April 21, 2016 1:27 PM To: softimage@listproc.autodesk.com Subject: RE: file load error Not at the moment. I’ve rebooted several times. No improvement. -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Eric Turman Sent: Thursday, April 21, 2016 1:21 PM To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> Subject: Re: file load error Hi Joey, From time to time we get this here at Element X as well, even when a lock file was not there. One of the hypotheses is that it might be latency issues from when the network is getting thrashed during heavy renders. In all cases however, we have been able to try again and it will work without a share violation after another try or three. Will it eventually open without a share violation for you as well? Cheers, -=Eric On Thu, Apr 21, 2016 at 12:13 PM, Ponthieux, Joseph G. (LARC-E1A)[LITES II] mailto:j.ponthi...@nasa.gov>> wrote: Today I went to load a scene inside Softimage (2014SP2) and got this error: A share violation has occurred for DL:\path\filename.scn. OK It occurs for all databases and paths located on a remote system, but does not fail for any database locally. I can access the drive and file via windows, the error only occurs inside SI. It occurs whether 2014 or 2013 so is not specific to an install. In the Scenes directory of the default database I see files generated with the machine name and a 14 digit number appended to the name. These files are 0 bytes and they never get deleted when the software closes. A lock file maybe? The files just keep accumulating. Deleting them never helps, they return the minute the software is started. No change in access to the files. I’m sure this must have has come up before. Any ideas? -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. -- Softimage Mailing List. To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com<mailto:softimage-requ...@listproc.autodesk.com> with "unsubscribe" in the subject, and reply to confirm. -- -=T=- -- Softimage Mailing List. To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with "unsubscribe" in the subject, and reply to confirm.
RE: file load error
Not at the moment. I’ve rebooted several times. No improvement. -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Eric Turman Sent: Thursday, April 21, 2016 1:21 PM To: softimage@listproc.autodesk.com Subject: Re: file load error Hi Joey, From time to time we get this here at Element X as well, even when a lock file was not there. One of the hypotheses is that it might be latency issues from when the network is getting thrashed during heavy renders. In all cases however, we have been able to try again and it will work without a share violation after another try or three. Will it eventually open without a share violation for you as well? Cheers, -=Eric On Thu, Apr 21, 2016 at 12:13 PM, Ponthieux, Joseph G. (LARC-E1A)[LITES II] mailto:j.ponthi...@nasa.gov>> wrote: Today I went to load a scene inside Softimage (2014SP2) and got this error: A share violation has occurred for DL:\path\filename.scn. OK It occurs for all databases and paths located on a remote system, but does not fail for any database locally. I can access the drive and file via windows, the error only occurs inside SI. It occurs whether 2014 or 2013 so is not specific to an install. In the Scenes directory of the default database I see files generated with the machine name and a 14 digit number appended to the name. These files are 0 bytes and they never get deleted when the software closes. A lock file maybe? The files just keep accumulating. Deleting them never helps, they return the minute the software is started. No change in access to the files. I’m sure this must have has come up before. Any ideas? -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. -- Softimage Mailing List. To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com<mailto:softimage-requ...@listproc.autodesk.com> with "unsubscribe" in the subject, and reply to confirm. -- -=T=- -- Softimage Mailing List. To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with "unsubscribe" in the subject, and reply to confirm.
Re: file load error
Hi Joey, >From time to time we get this here at Element X as well, even when a lock file was not there. One of the hypotheses is that it might be latency issues from when the network is getting thrashed during heavy renders. In all cases however, we have been able to try again and it will work without a share violation after another try or three. Will it eventually open without a share violation for you as well? Cheers, -=Eric On Thu, Apr 21, 2016 at 12:13 PM, Ponthieux, Joseph G. (LARC-E1A)[LITES II] wrote: > Today I went to load a scene inside Softimage (2014SP2) and got this error: > > > > > > A share violation has occurred for > > DL:\path\filename.scn. > > > > OK > > > > > > It occurs for all databases and paths located on a remote system, but does > not fail for any database locally. > > > > I can access the drive and file via windows, the error only occurs inside > SI. > > > > It occurs whether 2014 or 2013 so is not specific to an install. > > > > > > In the Scenes directory of the default database I see files generated with > the machine name and a 14 digit number appended to the name. These files > are 0 bytes and they never get deleted when the software closes. A lock > file maybe? The files just keep accumulating. Deleting them never helps, > they return the minute the software is started. No change in access to the > files. > > > > > > I’m sure this must have has come up before. Any ideas? > > > > > > -- > > Joey Ponthieux > > LaRC Information Technology Enhanced Services (LITES II) > > Science Systems and Applications Inc. (SSAI) > > NASA Langley Research Center > > __ > > Opinions stated here-in are strictly those of the author and do not > > represent the opinions of NASA or any other party. > > > > -- > Softimage Mailing List. > To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com > with "unsubscribe" in the subject, and reply to confirm. > -- -=T=- -- Softimage Mailing List. To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with "unsubscribe" in the subject, and reply to confirm.
file load error
Today I went to load a scene inside Softimage (2014SP2) and got this error: A share violation has occurred for DL:\path\filename.scn. OK It occurs for all databases and paths located on a remote system, but does not fail for any database locally. I can access the drive and file via windows, the error only occurs inside SI. It occurs whether 2014 or 2013 so is not specific to an install. In the Scenes directory of the default database I see files generated with the machine name and a 14 digit number appended to the name. These files are 0 bytes and they never get deleted when the software closes. A lock file maybe? The files just keep accumulating. Deleting them never helps, they return the minute the software is started. No change in access to the files. I'm sure this must have has come up before. Any ideas? -- Joey Ponthieux LaRC Information Technology Enhanced Services (LITES II) Science Systems and Applications Inc. (SSAI) NASA Langley Research Center __ Opinions stated here-in are strictly those of the author and do not represent the opinions of NASA or any other party. -- Softimage Mailing List. To unsubscribe, send a mail to softimage-requ...@listproc.autodesk.com with "unsubscribe" in the subject, and reply to confirm.