Re: SSL Certificate

[David Woolley]

On 24/10/2022 16:23, Sarah O. wrote:


We had a pop stating that our SSL Certificate had expired. How do we go
about fixing that?


This will be the certificate on the server, not anything that is under 
pidgin's control.  Pidgin is an, open source, messaging client that can 
work with many types of server, including some public services, so there 
is no simple answer to your question.


Also certificates have to be signed by a trusted third party (e.g. 
Verisign, or LetsEncrypt, or even your own corporate one).  Details of 
the procedure will also depend on which is being used.  (If you are 
FurnaceFilterKing, the trusted third party for your public web site is 
DigiCert Inc.  However, your internal server might be using the old 
branding and might have a different certifier.)




We need to add another account for an employee, how do we do that? Please
Reply all when replying back to this email.


Again, this is something that needs to be done on the server, not on 
pidgin.  Once you have created the account, you can then configure the 
new employee's pidgin to access it.


Also note that there is no formal support organisation for Pidgin.  This 
mailing list is answered by users.


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Re: SSL certificate error - Unable to validate certificate

[Frank Bratman]

I have reinstalled pidgin and it has seemed to stop. Thank you and I 
will let you know if it continues.


THX


On 5/23/2017 3:31 PM, David Woolley wrote:

On 23/05/17 23:12, Frank Bratman wrote:

Can you please help me. I have used this app for years and now a
problem. I have accepted it many times.


It looks to me as though you have failed to keep your root 
certificates up to date (quite possibly an OS level thing) and gmail 
has started using newer one.  Using View Certificate may give a better 
clue.




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Re: SSL certificate error - Unable to validate certificate

[David Woolley]

On 23/05/17 23:12, Frank Bratman wrote:

Can you please help me. I have used this app for years and now a
problem. I have accepted it many times.


It looks to me as though you have failed to keep your root certificates 
up to date (quite possibly an OS level thing) and gmail has started 
using newer one.  Using View Certificate may give a better clue.


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Re: SSL certificate error - Unable to validate certificate

[Eion Robb]

Hi Frank,

What version of Pidgin are you using?  On what operating system?

Cheers,
Eion

On 24 May 2017 at 10:12, Frank Bratman  wrote:

> Can you please help me. I have used this app for years and now a problem.
> I have accepted it many times.
>
> Frank
>
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RE: SSL Certificate Error

[Tomas Sidenfaden]

Hi Ethan,



I'm not sure it did. This is a Dell from work. I had it working on my prior 
computer, but it does not seem to work on this one. My company does have a 
firewall, though I'm confused why I could access AIM on my older machine. 
Please let me know what you recommend?



My friend suggested the following, but I can't seem to access that link and I 
don't know the destination path on my computer. Please advise:





People experiencing the AIM certificate problem can save this file to Pidgin's 
ca-certs directory: 
https://hg.pidgin.im/pidgin/main/raw-file/4e027bce3693/share/ca-certs/Entrust.net_2048.pem



For me that's /usr/share/purple/ca-certs/







-Original Message-
From: Ethan Blanton [mailto:e...@pidgin.im]
Sent: Friday, February 14, 2014 4:04 PM
To: Tomas Sidenfaden
Cc: Mark Doliner; support@pidgin.im
Subject: Re: SSL Certificate Error



Tomas Sidenfaden spake unto us the following wisdom:

 Thanks for getting back to me. The first error is Server closed the

 connection quickly followed by Received Invalid data on connection

 with server. I am trying to log into my AOL messenger account through

 Pidgin.



 Does that help?



Yeah, it does.  That's not an SSL certificate error.  You probably have a 
firewall between you and the AIM servers that's causing a problem.  Has it ever 
worked on this computer?  If so, what changed when it stopped working?



Ethan
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Re: SSL Certificate Error

[Ethan Blanton]

Tomas Sidenfaden spake unto us the following wisdom:
 I'm not sure it did. This is a Dell from work. I had it working on my
 prior computer, but it does not seem to work on this one. My company
 does have a firewall, though I'm confused why I could access AIM on my

I don't know.  I don't know how to check from Windows, either.
Someone else might.

 My friend suggested the following, but I can't seem to access that
 link and I don't know the destination path on my computer. Please
 advise:

This isn't the certificate problem, so that won't help.

Ethan

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Re: SSL Certificate Error

[Mark Doliner]

On Fri, Feb 14, 2014 at 11:00 AM, Tomas Sidenfaden
tsidenfa...@guitarcenter.com wrote:
 I updated to 2.10.9 but I am still getting the SSL certificate error. What
 can I do?

Hi Tomas. Can you please be more specific? What protocol account is
triggering the error? What does the error say, exactly?

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RE: SSL Certificate Error

[Tomas Sidenfaden]

Hi Mark!

Thanks for getting back to me. The first error is Server closed the 
connection quickly followed by Received Invalid data on connection with 
server. I am trying to log into my AOL messenger account through Pidgin.

Does that help?

-Original Message-
From: Mark Doliner [mailto:m...@kingant.net] 
Sent: Friday, February 14, 2014 12:43 PM
To: Tomas Sidenfaden
Cc: support@pidgin.im
Subject: Re: SSL Certificate Error

On Fri, Feb 14, 2014 at 11:00 AM, Tomas Sidenfaden 
tsidenfa...@guitarcenter.com wrote:
 I updated to 2.10.9 but I am still getting the SSL certificate error. 
 What can I do?

Hi Tomas. Can you please be more specific? What protocol account is triggering 
the error? What does the error say, exactly?
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Re: SSL Certificate Error

[Ethan Blanton]

Tomas Sidenfaden spake unto us the following wisdom:
 Thanks for getting back to me. The first error is Server closed the
 connection quickly followed by Received Invalid data on connection
 with server. I am trying to log into my AOL messenger account through
 Pidgin.
 
 Does that help?

Yeah, it does.  That's not an SSL certificate error.  You probably
have a firewall between you and the AIM servers that's causing a
problem.  Has it ever worked on this computer?  If so, what changed
when it stopped working?

Ethan

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Re: SSL Certificate Verification issues

[Brian Morrison]

On Thu, 24 Feb 2011 04:07:39 -0500
Don Keeney donn...@hotmail.com wrote:

 And it has buttons to view the certificate, or Reject or Accept it.
 No matter what happens, whether I click Accept or Reject, the next
 time I log in it comes up again. It's quite annoying and I'm not sure
 what to do. How am I supposed to be able to fix this?

Well it is AOL's job to do that, all that Pidgin is telling you is that
the certificate has expired, it seems to be a new cert and they have
managed to only make it valid for 2 days.

-- 

Brian Morrison

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RE: SSL Certificate error

[David Balažic]

Emil Sekula wrote:

 I have this error:
 
 http://postimage.org/image/23wkqij50/
 
 during the Pidgin start. Why ?

I had running Pidgin with a MSN account the entire day.
When I saw these mails I disabled the MSN account and after a few seconds
I enabled it. It connected without errors.

The I closed Pidgin and started it again. Now it gave me the same error dialog.

Using v2.7.5 on Windows XP.

Regards,
David

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Re: SSL Certificate Verification dialog ?

[Phil Hannent]

David Balazic wrote:
 Hi!

 Today I got this dialog after starting pidgin:

 SSL Certificate Verification

 Accept certificate for rsi.hotmail.com?

 The root certificate this one claims to be issued by is unknown to Pidgin.

 I never saw this until now. What does it mean ? Why did it appear ?
   
I believe, and I could be wrong, that MSN updated their certificate
(24th November) and Pidgin does not yet include the new certificate by
default.

I would expect/hope the developers will add it in the next release.

Regards
Phil Hannent




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