Re: Print Preview Problem

2018-09-21 Thread rjkrjk

tks

Bill Spikowski wrote on 9/21/18 8:13 AM:

rjkrjk wrote:

SM 2.494 (now)   QC3.0Ghz 12gb Win7 Pro

was about to print something and somehow my mouse went into scroll mode and kept
changing the printer ( use fax  for printing, and a label printer)

so .. I was able to quit and restart the print process
I entered print preview ( with the normal 8-1/2" x11 printer)  and all I saw was several 
"pages"
that were 1" x 6"... as if they were all print labels, even though the default printer 
8-12x11 was selected


I rechecked the page setup, and eventually removed the regular printer, the 
label printer
and reinstalled the software again no change
couldnt  find an answer anywhere about how to change the erroneous print preview

FF worked OK with print preview

there were some old info (2015) about  the config file, I changed some features
as well as eventually resetting all the printer settings... nothing resolved 
the problem

I eventually restore a previous settings version  using Mozback, and all was 
well

can the config file get screwed up,and potentially be the real culprit in this now 
resolved matter

anyone have a similar problem, and resolve it any other way



The same thing happens to me occasionally -- here's my solution:

Enter "about:config"

Search for "print"

Look in the "value" column for any printers that are inexplicably set for the wrong width 
and height (in your case, 1" x 6")


Double-click those rows and set the correct width and height

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Re: Print Preview Problem

2018-09-21 Thread Bill Spikowski

rjkrjk wrote:

SM 2.494 (now)   QC3.0Ghz 12gb Win7 Pro

was about to print something and somehow my mouse went into scroll mode and kept
changing the printer ( use fax  for printing, and a label printer)

so .. I was able to quit and restart the print process
I entered print preview ( with the normal 8-1/2" x11 printer)  and all I saw was several 
"pages"
that were 1" x 6"... as if they were all print labels, even though the default 
printer 8-12x11 was selected

I rechecked the page setup, and eventually removed the regular printer, the 
label printer
and reinstalled the software again no change
couldnt  find an answer anywhere about how to change the erroneous print preview

FF worked OK with print preview

there were some old info (2015) about  the config file, I changed some features
as well as eventually resetting all the printer settings... nothing resolved 
the problem

I eventually restore a previous settings version  using Mozback, and all was 
well

can the config file get screwed up,and potentially be the real culprit in this 
now resolved matter
anyone have a similar problem, and resolve it any other way



The same thing happens to me occasionally -- here's my solution:

Enter "about:config"

Search for "print"

Look in the "value" column for any printers that are inexplicably set for the wrong width 
and height (in your case, 1" x 6")

Double-click those rows and set the correct width and height
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Print Preview Problem

2018-09-20 Thread rjkrjk

SM 2.494 (now)   QC3.0Ghz 12gb Win7 Pro

was about to print something and somehow my mouse went into scroll mode and kept
changing the printer ( use fax  for printing, and a label printer)

so .. I was able to quit and restart the print process
I entered print preview ( with the normal 8-1/2" x11 printer)  and all I saw was several 
"pages"
that were 1" x 6"... as if they were all print labels, even though the default printer 
8-12x11 was selected


I rechecked the page setup, and eventually removed the regular printer, the 
label printer
and reinstalled the software again no change
couldnt  find an answer anywhere about how to change the erroneous print preview

FF worked OK with print preview

there were some old info (2015) about  the config file, I changed some features
as well as eventually resetting all the printer settings... nothing resolved 
the problem

I eventually restore a previous settings version  using Mozback, and all was 
well

can the config file get screwed up,and potentially be the real culprit in this now resolved 
matter

anyone have a similar problem, and resolve it any other way

( backing up is so important and vital... thank you Mozbackup)

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https://www.avg.com

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