Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread Simon Poole
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Hash: SHA512



On 19. Mai 2015 03:18:14 MESZ, johnw jo...@mac.com wrote:


there’s no preset “I want to add a business” or “I want to add a park”
tutorials that walk through the basics and hold your hand, bring up
options and ask you natural language questions to help you learn how to
tag things. a person who just wants to add a node tag can have very
little asked of them, and the node placed in the correct spot. another
mapper can flesh it out later.

I've many times suggested that if we really want to exploit the long tail we 
need wizards not simple editors (I'm not sure that the later actually 
exists). We shoudn't kid ourselves though, we are unlikely to squezze a higher 
conversion rate  to reasonably active mappers out of  our audience that way, 
just a longer long tail. Any way we do it we are asking for people to spend 
more/a significant amount of time contributing and that will only happen if 
somebody is actually interested in the subject matter.
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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread Richard Fairhurst
johnw wrote:
 As far as I can tell, the differences between novices like me and more 
 power users is a) using JSOM or similar, and b) using relations.  that 
 is an insanely high bar to jump over. 

I'll let you into another secret.

Of the 5% of mappers doing 95% of the work... most are not doing anything
particularly powerful.

Only four types of relations are actually consumed worldwide to any
significant extent: multipolygons, routes, turn restrictions, and
boundaries. iD and P2 provide dedicated UI for the first three to hide the
complexities. (Boundaries are hard.) Sure, there are a thousand other
relation uses documented on the wiki, but they're pretty much a distraction.
No-one consumes them.[1]

Imports/bulk edits aside, the busy mappers are pretty much doing the same
mapping as you. Nothing complex, nothing powerful. They're just doing more
of it. 

So you can use iD, P2, JOSM, whatever you find comfortable and efficient. No
bar-jumping required.

(That's not to say that we can't do better at catering for the 95%, because
we can. But that's a whole other question and one which potentially requires
new types of editing software. More on that in my SOTM-US talk!)

cheers
Richard

[1] For the completists, two more which _are_ consumed, though just a
little: public transport site relations, and that weird old associatedStreet
thing (which you can tell is broken just by the intercap).




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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread Simon Poole
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We don't have access to non - editing accounts, speculating on the composition 
of them is just that. We do know that not all of the roughly 1.5 million are 
spammers, See my two recent diary posts for more,

On 19. Mai 2015 04:55:30 MESZ, Bryce Nesbitt bry...@obviously.com wrote:
On Mon, May 18, 2015 at 5:28 PM, Clifford Snow
cliff...@snowandsnow.us
wrote:

  I invite each user to join our Meetup Group and invite them to
contact me
 if they have any questions. The response rate is low. A survey could
help
 us identify why they joined, how they want to use OSM and what
special
 interests they have any their desired way of contributing.


Based on my experience running other sites, a huge fraction of the new
users are bots.
Yes, bots that respond to email.




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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread pmailkeey .
On 19 May 2015 at 02:18, johnw jo...@mac.com wrote:


 On May 19, 2015, at 2:24 AM, Clifford Snow cliff...@snowandsnow.us
 wrote:

 You might ask, so what is keeping people from editing?



 We don’t need to speculate. It’s easy to understand what is holding people
 back.

 It’s the same thing that hold people back from replacing the brakes on
 their car - there is a lot of knowlege and technique needed to do even a
 simple car repair job correctly - and when presented with that reality,
 people walk away from the job and have a “pro” do it.

 There is no slow process to being exposed to the OSM data editing
 process, and that means digesting the entire tagging structure in a very
 short period. When people realize this, they walk.

 As far as I can tell, the differences between novices like me and more
 power users is a) using JSOM or similar, and b) using relations.  that is
 an insanely high bar to jump over.

 Video games walk you through the control scheme, interaction model, and
 basic weapons when you first start. they don’t give you everything all at
 once in the middle of a boss fight and expect you to learn and enjoy it.

 But that is what is expected in OSM - even with how good iD looks/works.

 you can pick up “Street Fighter” and mash buttons and the characters move.
 Professionals know all the esoteric combos to make the fighters do advanced
 and amazing things, but that complexity is not presented to the beginning
 user.

 If you load up iD to add a tag for your business (and, lets say, the
 building itself) - you need to know Amenity= building= shop= opening_hours,
 landuse= how to tag driveways, parking, street numbers, and a whole lot
 that most users have trouble digesting - to say noting if the existing map
 looks like it does in Tokyo or london, or nothing at all in less mapped
 areas - all the existing complexity (or complete lack of anything) is very
 daunting.

 I think that all of that information is useful and necessary, but there is
 little way to have the mapper tag those things without understanding all
 the rationales and nuances of all those tags.

 there’s no preset “I want to add a business” or “I want to add a park”
  tutorials that walk through the basics and hold your hand, bring up
 options and ask you natural language questions to help you learn how to tag
 things. a person who just wants to add a node tag can have very little
 asked of them, and the node placed in the correct spot. another mapper can
 flesh it out later.

 Its like learning brain surgery by having a brain presented to you your
 first day of kindergarten - Only a small percent of the people will
 naturally be interested enough (or understand enough) to be able to
 interact with something so complicated when it's presented to them.

 And this is without all the weird inconsistencies, omissions, and probably
 unnatural language used in the tagging scheme - which goes on top of all of
 that.

 Javbw


Sadly John, that's totally right. Having said that, there's more - the way
OSM 'works' as a community itself - it's broken in about 7 dimensions.
There are so many communication methods - lists, Github, wiki; not even all
the lists behave the same way re 'replyto:' - some reply to the list others
are set to reply to the poster. Seriously, coming across all the dead /
abandoned wikid proposals makes it look like OSM can't agree on anything
and the attitude of some of the 'old-timers' is just mildly offensive to
newbies. As for the inconsistencies, it's not just that they're weird it's
that they're so emphatically enforced. It seems what OSM is great at is
being a large experiment in anarchy. In its current form it's not fit to be
released to the general public. Starting again with the db interface could
quite possibly be the best way forward.


-- 
Mike.
@millomweb https://sites.google.com/site/millomweb/index/introduction -
For all your info on Millom and South Copeland
via *the area's premier website - *

*currently unavailable due to ongoing harassment of me, my family, property
 pets*

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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread Martin Koppenhoefer




 Am 19.05.2015 um 01:47 schrieb Bryce Nesbitt bry...@obviously.com:
 
 How about if first edits caused some sort of flag that experienced users see, 
 and can welcome and thank the new user
 for registering and contributing.  This is possible now, but not really part 
 of the standard tool set and definitely not part of the culture.


Around here I know some people doing it, myself included. I'm using an rss feed 
generated by Pascal Neis' new mapper service, together with IFTTT (to get an 
email automatically), feedback is always positive (if any).

Cheers 
Martin 
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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread moltonel 3x Combo
On 19/05/2015, Simon Poole si...@poole.ch wrote:
 On 19. Mai 2015 03:18:14 MESZ, johnw jo...@mac.com wrote:
 

there’s no preset “I want to add a business” or “I want to add a park”
tutorials that walk through the basics and hold your hand, bring up
options and ask you natural language questions to help you learn how to
tag things. a person who just wants to add a node tag can have very
little asked of them, and the node placed in the correct spot. another
mapper can flesh it out later.

 I've many times suggested that if we really want to exploit the long tail we
 need wizards not simple editors (I'm not sure that the later actually
 exists). We shoudn't kid ourselves though, we are unlikely to squezze a
 higher conversion rate  to reasonably active mappers out of  our audience
 that way, just a longer long tail. Any way we do it we are asking for people
 to spend more/a significant amount of time contributing and that will only
 happen if somebody is actually interested in the subject matter.

http://onosm.org/ is IMHO not a bad answer to that. Maybe it could get
integrated on osm.org, alongside a collection of other special-purpose
wizards for various usecases.

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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-19 Thread SomeoneElse

On 19/05/2015 11:50, Martin Koppenhoefer wrote:

Am 19.05.2015 um 01:47 schrieb Bryce Nesbitt bry...@obviously.com:

How about if first edits caused some sort of flag that experienced users see, 
and can welcome and thank the new user
for registering and contributing.  This is possible now, but not really part of 
the standard tool set and definitely not part of the culture.


Around here I know some people doing it, myself included. I'm using an rss feed 
generated by Pascal Neis' new mapper service, together with IFTTT (to get an 
email automatically), feedback is always positive (if any).



The Polish and Italian communities do or did send automatic messages to 
all new mappers in their area (or actually, 75% of them, to see what 
effect sending vs not sending had).  I did some analysis on the 
retention of those mappers and couldn't find any kind of correlation:


https://lists.openstreetmap.org/pipermail/welcomewg/2013-March/22.html

Whether there's a correlation against quality of edits wasn't looked at 
(and would need a definition of quality of course).


Ages ago I wrote this up:

http://wiki.openstreetmap.org/wiki/User:SomeoneElse/new_mapper_messages

That's still more or less what I do locally although I tend to use 
changeset discussions now (give them chance to fix their own errors 
first unless they're causing serious damage, then offer to help). In the 
UK there are probably a dozen or so people looking after new mappers 
in their own different areas. From looking at Pascal Neis' site:


http://resultmaps.neis-one.org/osm-discussions#2/36.0/-10.5

it appears that it's fairly common in other areas of the world too. 
Also, it's worth mentioning that despite people sometimes describing OSM 
as unfriendly the vast majority of changeset discussion comments, 
especially to new users, are very friendly and happy to help.


Cheers,

Andy



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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread Janko Mihelić
This talk by Richard Fairhurst suggests that 5% of mappers do 95% of work.
So it's more important to find those few dedicated mappers and make their
life easier, than to cater to the 95%.

http://vimeopro.com/openstreetmapus/state-of-the-map-us-2013/video/68097488

Janko

ned, 17. svi 2015. 07:43 Marc Gemis marc.ge...@gmail.com je napisao:


 On Sat, May 16, 2015 at 6:54 PM, Clifford Snow cliff...@snowandsnow.us
 wrote:

 I did wonder about the statement ... about 500 users in the core group
 of the OSM are highly networked in terms of collaboration.


 I wonder about that too. Someone compiled a list of the most active users
 on OSM lately and published it as a diary entry. Among them were 2
 Belgians, that as far as I know, never seek contact with the rest of the
 community. One of them even said that in his mapper of the month interview.
 Of course they are networked when the other mappers build upon their work,
 but that is not what I call collaboration.

 regards

 m
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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread pmailkeey .
On 18 May 2015 at 18:24, Clifford Snow cliff...@snowandsnow.us wrote:


 On Mon, May 18, 2015 at 9:13 AM, Janko Mihelić jan...@gmail.com wrote:

 This talk by Richard Fairhurst suggests that 5% of mappers do 95% of
 work. So it's more important to find those few dedicated mappers and make
 their life easier, than to cater to the 95%.


 I find the proposition that we find ways to engage the 95% more
 compelling. The 5% have already figured out the system. In the last
 week,11-May to 17-May, OSM increased the number of users [1] by 10,700.
 Think of the results if each of those new users were to add just one edit a
 week. You might ask, so what is keeping people from editing? We could
 speculate, but without asking I don't think we will ever know. So why not
 ask? The problems is right now we have no easy way to contact new users to
 ask them. We have a mindset that OSM should not spam the users. I think
 it is time to change that mindset. I propose that we allow for limited
 contact with new users. Offer an optional new users survey when they join,
 and send followups at 1 week and 1 month to remind them to make a
 contribution. Of course we should offer an opt out after the first email.

 Clifford


I disagree with this approach as it's targeted. Can we moderately safely
assume new users edit with iD ? Can we not use that interface to offer a
'feedback' link available to all ? Even if it simply points to a dedicated
wiki page for different feedback options connected with iD, the rendered
map and even the wiki content etc.


-- 
Mike.
@millomweb https://sites.google.com/site/millomweb/index/introduction -
For all your info on Millom and South Copeland
via *the area's premier website - *

*currently unavailable due to ongoing harassment of me, my family, property
 pets*

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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread Bryce Nesbitt
On Mon, May 18, 2015 at 5:28 PM, Clifford Snow cliff...@snowandsnow.us
wrote:

  I invite each user to join our Meetup Group and invite them to contact me
 if they have any questions. The response rate is low. A survey could help
 us identify why they joined, how they want to use OSM and what special
 interests they have any their desired way of contributing.


Based on my experience running other sites, a huge fraction of the new
users are bots.
Yes, bots that respond to email.
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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread Serge Wroclawski
On Mon, May 18, 2015 at 1:24 PM, Clifford Snow cliff...@snowandsnow.us wrote:

 On Mon, May 18, 2015 at 9:13 AM, Janko Mihelić jan...@gmail.com wrote:

 This talk by Richard Fairhurst suggests that 5% of mappers do 95% of work.
 So it's more important to find those few dedicated mappers and make their
 life easier, than to cater to the 95%.


 I find the proposition that we find ways to engage the 95% more compelling.
 The 5% have already figured out the system.

Figuring out the system is not the entirety of the issue. This was
the crux of a talk I proposed for a SOTM US a few years ago that was
rejected- how we can more use our limited resources to get a better
result in the map by focusing on (or growing) the top mappers, rather
than on one off casual mappers.

Sadly the politics of this view was just too radical for the talk to
be accepted (as I was told later).

- Serge

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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread johnw

 On May 19, 2015, at 2:24 AM, Clifford Snow cliff...@snowandsnow.us wrote:
 
 You might ask, so what is keeping people from editing?


We don’t need to speculate. It’s easy to understand what is holding people back.

It’s the same thing that hold people back from replacing the brakes on their 
car - there is a lot of knowlege and technique needed to do even a simple car 
repair job correctly - and when presented with that reality, people walk away 
from the job and have a “pro” do it. 

There is no slow process to being exposed to the OSM data editing process, 
and that means digesting the entire tagging structure in a very short period. 
When people realize this, they walk. 

As far as I can tell, the differences between novices like me and more power 
users is a) using JSOM or similar, and b) using relations.  that is an insanely 
high bar to jump over. 

Video games walk you through the control scheme, interaction model, and basic 
weapons when you first start. they don’t give you everything all at once in the 
middle of a boss fight and expect you to learn and enjoy it.

But that is what is expected in OSM - even with how good iD looks/works.

you can pick up “Street Fighter” and mash buttons and the characters move. 
Professionals know all the esoteric combos to make the fighters do advanced and 
amazing things, but that complexity is not presented to the beginning user. 

If you load up iD to add a tag for your business (and, lets say, the building 
itself) - you need to know Amenity= building= shop= opening_hours, landuse= how 
to tag driveways, parking, street numbers, and a whole lot that most users have 
trouble digesting - to say noting if the existing map looks like it does in 
Tokyo or london, or nothing at all in less mapped areas - all the existing 
complexity (or complete lack of anything) is very daunting. 

I think that all of that information is useful and necessary, but there is 
little way to have the mapper tag those things without understanding all the 
rationales and nuances of all those tags.

there’s no preset “I want to add a business” or “I want to add a park”  
tutorials that walk through the basics and hold your hand, bring up options and 
ask you natural language questions to help you learn how to tag things. a 
person who just wants to add a node tag can have very little asked of them, and 
the node placed in the correct spot. another mapper can flesh it out later. 

Its like learning brain surgery by having a brain presented to you your first 
day of kindergarten - Only a small percent of the people will naturally be 
interested enough (or understand enough) to be able to interact with something 
so complicated when it's presented to them. 

And this is without all the weird inconsistencies, omissions, and probably 
unnatural language used in the tagging scheme - which goes on top of all of 
that. 

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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread Bryce Nesbitt
On Mon, May 18, 2015 at 10:24 AM, Clifford Snow cliff...@snowandsnow.us
wrote:

  In the last week,11-May to 17-May, OSM increased the number of users [1]
 by 10,700. Think of the results if each of those new users were to add just
 one edit a week. You might ask, so what is keeping people from editing? We
 could speculate, but without asking I don't think we will ever know. So why
 not ask? The problems is right now we have no easy way to contact new users
 to ask them. We have a mindset that OSM should not spam the users. I
 think it is time to change that mindset. I propose that we allow for
 limited contact with new users. Offer an optional new users survey when
 they join, and send followups at 1 week and 1 month to remind them to make
 a contribution. Of course we should offer an opt out after the first email.


Let's use human power, not spam power.

How about if first edits caused some sort of flag that experienced users
see, and can welcome and thank the new user
for registering and contributing.  This is possible now, but not really
part of the standard tool set and definitely not part of the culture.

---

Beyond that: OSM has huge growth areas in issue mapping.  The most recent
that came up is pet rest areas.  There must be people
with dogs that need these on a regular basis, who could start mapping those
features, and maybe move on to classic OSM editing.
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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-18 Thread Clifford Snow
On Mon, May 18, 2015 at 4:47 PM, Bryce Nesbitt bry...@obviously.com wrote:

 Let's use human power, not spam power.

 How about if first edits caused some sort of flag that experienced users
 see, and can welcome and thank the new user
 for registering and contributing.  This is possible now, but not really
 part of the standard tool set and definitely not part of the culture.


I try to watch an area from the Northern Western Washington border with BC
down to the southern part of greater Seattle. I send a message to all new
users captured by the IRC bot. I'm sure I miss a bunch as I scan the IRC
logs for new users. I invite each user to join our Meetup Group and invite
them to contact me if they have any questions. The response rate is low. A
survey could help us identify why they joined, how they want to use OSM and
what special interests they have any their desired way of contributing.

Any automated email system must certainly have a means for the user to opt
out. I don't think sending two or three automated emails is that obtrusive.
I think that they already get one automated email, the confirmation that
they successfully signed up. We could include a survey link in that
message. Not a long survey, just a few questions. Atomizing the data will
insure that their answers are anonymous.

Clifford


-- 
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osm_seattle.snowandsnow.us
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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-16 Thread Clifford Snow
On Sat, May 16, 2015 at 4:46 AM, Daniel Koć daniel@koć.pl wrote:

 My long tail intuition are now supported by a scientific study called
 Characterizing the Heterogeneity of the OpenStreetMap Data and Community,
 and we know even how much advanced users are there! The abstract says:

 All three aspects (users, elements, and contributions) demonstrate
 striking power laws or heavy-tailed distributions. The heavy-tailed
 distributions imply that there are far more small elements than large ones,
 far more inactive users than active ones, and far more lightly edited
 elements than heavy-edited ones. Furthermore, about 500 users in the core
 group of the OSM are highly networked in terms of collaboration.

 [ http://www.mdpi.com/2220-9964/4/2/535 ]

 So, we should really take care of casual mappers!


I confess to not fully understanding all the statistics in the article, but
it is clear that casual mappers make significant contributions to OSM. I
did wonder about the statement ... about 500 users in the core group of
the OSM are highly networked in terms of collaboration. Really,
collaboration? Someone just made a mass edit in an area I watch with a user
name I didn't recognize. Nothing wrong with the edit, I'm just pointing out
that we don't always collaborate. Imports are a good example of when we do
and a perfect example of when we don't.

Clifford

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Re: [Tagging] Long Tail ( was Removal of amenity from OSM tagging)

2015-05-16 Thread Marc Gemis
On Sat, May 16, 2015 at 6:54 PM, Clifford Snow cliff...@snowandsnow.us
wrote:

 I did wonder about the statement ... about 500 users in the core group of
 the OSM are highly networked in terms of collaboration.


I wonder about that too. Someone compiled a list of the most active users
on OSM lately and published it as a diary entry. Among them were 2
Belgians, that as far as I know, never seek contact with the rest of the
community. One of them even said that in his mapper of the month interview.
Of course they are networked when the other mappers build upon their work,
but that is not what I call collaboration.

regards

m
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