Re: Observations using Windows 10 and Window-eyes 9.2

2015-08-07 Thread Christopher-Mark Gilland via Talk
Thank you for this.  I don't need the number right this very second, but I'm 
glad to now have it on hand.


Much appreciated!

Chris.

- Original Message - 
From: Steve Clower via Talk talk@lists.window-eyes.com
To: Pamela Dominguez geo...@optonline.net; Window-Eyes Discussion List 
talk@lists.window-eyes.com; Nick Sarames nicksara...@msn.com

Sent: Friday, August 07, 2015 8:56 AM
Subject: RE: Observations using Windows 10 and Window-eyes 9.2



Hello,

The number for the Microsoft Disability Answer Desk in North America is 
(1) 800-936-5900.


Steve


-Original Message-
From: Talk 
[mailto:talk-bounces+sclower=aisquared@lists.window-eyes.com] On 
Behalf Of Pamela Dominguez via Talk

Sent: Friday, August 7, 2015 8:55 AM
To: Nick Sarames nicksara...@msn.com; Window-Eyes Discussion List 
talk@lists.window-eyes.com

Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I think I remember it as 5900, although there may be more than one because
of more than one line.  But 5900 are the last four digits I mainly 
remember.

Pam.

-Original Message- 
From: Nick Sarames via Talk

Sent: Thursday, August 06, 2015 10:17 PM
To: Milton ; Window-Eyes Discussion List
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:

Do you have the phone number for Microsoft assibily desk?

-Original Message- From: Michael Massey via Talk
Sent: Tuesday, August 4, 2015 4:12 AM
To: 'Window-Eyes Discussion List'
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.



I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin 
to

speak as if something was being installed on my desktop computer, but
didn't
pay close attention, and I didn't think much of it.  Yesterday I happened
to
check Windows updates and found at least a dozen download failed updates
of
Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now
hearing
what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.



Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it 
for

a
similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded.  The 
Window-eyes

sound is also distorted.  I tried to redownload and run the Window-eyes
9.2
upgrade and install it, but the progress reached 80 percent and generated
a
Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?



Mike M.

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Re: Observations using Windows 10 and Window-eyes 9.2

2015-08-07 Thread Pamela Dominguez via Talk
I think I remember it as 5900, although there may be more than one because 
of more than one line.  But 5900 are the last four digits I mainly remember. 
Pam.


-Original Message- 
From: Nick Sarames via Talk

Sent: Thursday, August 06, 2015 10:17 PM
To: Milton ; Window-Eyes Discussion List
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:

Do you have the phone number for Microsoft assibily desk?

-Original Message- From: Michael Massey via Talk
Sent: Tuesday, August 4, 2015 4:12 AM
To: 'Window-Eyes Discussion List'
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.



I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin to
speak as if something was being installed on my desktop computer, but 
didn't
pay close attention, and I didn't think much of it.  Yesterday I happened 
to
check Windows updates and found at least a dozen download failed updates 
of

Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now 
hearing

what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.



Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it for 
a

similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded.  The Window-eyes
sound is also distorted.  I tried to redownload and run the Window-eyes 
9.2
upgrade and install it, but the progress reached 80 percent and generated 
a

Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?



Mike M.

___
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RE: Observations using Windows 10 and Window-eyes 9.2

2015-08-07 Thread Steve Clower via Talk
Hello,

The number for the Microsoft Disability Answer Desk in North America is (1) 
800-936-5900.

Steve


-Original Message-
From: Talk [mailto:talk-bounces+sclower=aisquared@lists.window-eyes.com] On 
Behalf Of Pamela Dominguez via Talk
Sent: Friday, August 7, 2015 8:55 AM
To: Nick Sarames nicksara...@msn.com; Window-Eyes Discussion List 
talk@lists.window-eyes.com
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I think I remember it as 5900, although there may be more than one because 
of more than one line.  But 5900 are the last four digits I mainly remember. 
Pam.

-Original Message- 
From: Nick Sarames via Talk
Sent: Thursday, August 06, 2015 10:17 PM
To: Milton ; Window-Eyes Discussion List
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:
 Do you have the phone number for Microsoft assibily desk?

 -Original Message- From: Michael Massey via Talk
 Sent: Tuesday, August 4, 2015 4:12 AM
 To: 'Window-Eyes Discussion List'
 Subject: Observations using Windows 10 and Window-eyes 9.2

 Hi.  The information I'm about to pass along to the list members are not
 complaints.  They are observations.



 I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
 computer running Windows 8.1, and for my Dell Xps-501-L laptop running
 Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin to
 speak as if something was being installed on my desktop computer, but 
 didn't
 pay close attention, and I didn't think much of it.  Yesterday I happened 
 to
 check Windows updates and found at least a dozen download failed updates 
 of
 Windows 10 home upgrade.  With the help of the Microsoft accessibility
 answer desk I was able to download and install Windows 10.  I am now 
 hearing
 what sounds like the Window-eyes startup sound twice.  The sound is also
 very distorted, so I have to turn the sound bars volume down a bit.



 Later yesterday I had to have the Microsoft Accessibility answer desk
 representative help me get Windows 10 downloaded so I could install it for 
 a
 similar issue.  There were only two failed updates and I didn't hear
 Window-eyes speak when the updates were being downloaded.  The Window-eyes
 sound is also distorted.  I tried to redownload and run the Window-eyes 
 9.2
 upgrade and install it, but the progress reached 80 percent and generated 
 a
 Windows error I believe.  I now cannot find my downloads folder after
 upgrading the Windows 7 computer to Windows 10.  I tried searching for
 downloads and nothing would come up.  How do I find my downloads folder
 Thanks.  ?



 Mike M.

 ___
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 author and do not necessarily represent those of Ai Squared.

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RE: Observations using Windows 10 and Window-eyes 9.2

2015-08-07 Thread Alex yray via Talk
I believe the correct number is 800-936-5900.  I have spoken with them
numerous times and they are great with the help!

Aloha,

Alex

-Original Message-
From: Talk
[mailto:talk-bounces+alex.liberty=hawaii.rr@lists.window-eyes.com] On
Behalf Of Nick Sarames via Talk
Sent: Thursday, August 06, 2015 4:18 PM
To: Milton; Window-Eyes Discussion List
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:
 Do you have the phone number for Microsoft assibily desk?

 -Original Message- From: Michael Massey via Talk
 Sent: Tuesday, August 4, 2015 4:12 AM
 To: 'Window-Eyes Discussion List'
 Subject: Observations using Windows 10 and Window-eyes 9.2

 Hi.  The information I'm about to pass along to the list members are not
 complaints.  They are observations.



 I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
 computer running Windows 8.1, and for my Dell Xps-501-L laptop running
 Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 
 begin to
 speak as if something was being installed on my desktop computer, but 
 didn't
 pay close attention, and I didn't think much of it.  Yesterday I 
 happened to
 check Windows updates and found at least a dozen download failed 
 updates of
 Windows 10 home upgrade.  With the help of the Microsoft accessibility
 answer desk I was able to download and install Windows 10.  I am now 
 hearing
 what sounds like the Window-eyes startup sound twice.  The sound is also
 very distorted, so I have to turn the sound bars volume down a bit.



 Later yesterday I had to have the Microsoft Accessibility answer desk
 representative help me get Windows 10 downloaded so I could install it 
 for a
 similar issue.  There were only two failed updates and I didn't hear
 Window-eyes speak when the updates were being downloaded.  The 
 Window-eyes
 sound is also distorted.  I tried to redownload and run the 
 Window-eyes 9.2
 upgrade and install it, but the progress reached 80 percent and 
 generated a
 Windows error I believe.  I now cannot find my downloads folder after
 upgrading the Windows 7 computer to Windows 10.  I tried searching for
 downloads and nothing would come up.  How do I find my downloads folder
 Thanks.  ?



 Mike M.

 ___
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 author and do not necessarily represent those of Ai Squared.

 For membership options, visit 

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RE: Observations using Windows 10 and Window-eyes 9.2

2015-08-06 Thread Michael Massey via Talk
Correction.  The number is 1-800936-5900.  

Mike M. 

-Original Message-
From: Talk [mailto:talk-bounces+massey52=q@lists.window-eyes.com] On
Behalf Of Nick Sarames via Talk
Sent: Thursday, August 6, 2015 8:18 PM
To: Milton mdi...@rochester.rr.com; Window-Eyes Discussion List
talk@lists.window-eyes.com
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:
 Do you have the phone number for Microsoft assibily desk?

 -Original Message- From: Michael Massey via Talk
 Sent: Tuesday, August 4, 2015 4:12 AM
 To: 'Window-Eyes Discussion List'
 Subject: Observations using Windows 10 and Window-eyes 9.2

 Hi.  The information I'm about to pass along to the list members are not
 complaints.  They are observations.



 I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
 computer running Windows 8.1, and for my Dell Xps-501-L laptop running
 Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 
 begin to
 speak as if something was being installed on my desktop computer, but 
 didn't
 pay close attention, and I didn't think much of it.  Yesterday I 
 happened to
 check Windows updates and found at least a dozen download failed 
 updates of
 Windows 10 home upgrade.  With the help of the Microsoft accessibility
 answer desk I was able to download and install Windows 10.  I am now 
 hearing
 what sounds like the Window-eyes startup sound twice.  The sound is also
 very distorted, so I have to turn the sound bars volume down a bit.



 Later yesterday I had to have the Microsoft Accessibility answer desk
 representative help me get Windows 10 downloaded so I could install it 
 for a
 similar issue.  There were only two failed updates and I didn't hear
 Window-eyes speak when the updates were being downloaded.  The 
 Window-eyes
 sound is also distorted.  I tried to redownload and run the 
 Window-eyes 9.2
 upgrade and install it, but the progress reached 80 percent and 
 generated a
 Windows error I believe.  I now cannot find my downloads folder after
 upgrading the Windows 7 computer to Windows 10.  I tried searching for
 downloads and nothing would come up.  How do I find my downloads folder
 Thanks.  ?



 Mike M.

 ___
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 author and do not necessarily represent those of Ai Squared.

 For membership options, visit 

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Re: Observations using Windows 10 and Window-eyes 9.2

2015-08-06 Thread Nick Sarames via Talk

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:

Do you have the phone number for Microsoft assibily desk?

-Original Message- From: Michael Massey via Talk
Sent: Tuesday, August 4, 2015 4:12 AM
To: 'Window-Eyes Discussion List'
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.



I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 
begin to
speak as if something was being installed on my desktop computer, but 
didn't
pay close attention, and I didn't think much of it.  Yesterday I 
happened to
check Windows updates and found at least a dozen download failed 
updates of

Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now 
hearing

what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.



Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it 
for a

similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded.  The 
Window-eyes
sound is also distorted.  I tried to redownload and run the 
Window-eyes 9.2
upgrade and install it, but the progress reached 80 percent and 
generated a

Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?



Mike M.

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Re: Observations using Windows 10 and Window-eyes 9.2

2015-08-06 Thread Milton via Talk

Do you have the phone number for Microsoft assibily desk?

-Original Message- 
From: Michael Massey via Talk

Sent: Tuesday, August 4, 2015 4:12 AM
To: 'Window-Eyes Discussion List'
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.



I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin to
speak as if something was being installed on my desktop computer, but didn't
pay close attention, and I didn't think much of it.  Yesterday I happened to
check Windows updates and found at least a dozen download failed updates of
Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now hearing
what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.



Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it for a
similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded.  The Window-eyes
sound is also distorted.  I tried to redownload and run the Window-eyes 9.2
upgrade and install it, but the progress reached 80 percent and generated a
Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?



Mike M.

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and do not necessarily represent those of Ai Squared.


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RE: Observations using Windows 10 and Window-eyes 9.2

2015-08-04 Thread Chris Grabowski via Talk
Hi,
If you do not have a password at login and go straight to the desktop you'll 
hear the Window-eyes start up sound twice.  This is normal.  Window-eyes is 
loading to read the login prompt, it shuts down  and starts again after the 
login goes away.


-Original Message-
From: Talk [mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] 
On Behalf Of Michael Massey via Talk
Sent: Tuesday, August 04, 2015 7:13 AM
To: 'Window-Eyes Discussion List' talk@lists.window-eyes.com
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.  

 

I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin to
speak as if something was being installed on my desktop computer, but didn't
pay close attention, and I didn't think much of it.  Yesterday I happened to
check Windows updates and found at least a dozen download failed updates of
Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now hearing
what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.  

 

Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it for a
similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded.  The Window-eyes
sound is also distorted.  I tried to redownload and run the Window-eyes 9.2
upgrade and install it, but the progress reached 80 percent and generated a
Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?  

 

Mike M. 

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Re: Observations using Windows 10 and Window-eyes 9.2

2015-08-04 Thread Pamela Dominguez via Talk
Is this only with windows ten?  Because I have windows 7 and mine just 
happens once, even though there is no password.  There is the startup sound, 
and then the sound that's supposed to happen after you put your password in, 
except you just hear the startup sound and then the other sound.  Pam.


-Original Message- 
From: Chris Grabowski via Talk

Sent: Tuesday, August 04, 2015 7:42 AM
To: Michael Massey ; Window-Eyes Discussion List
Subject: RE: Observations using Windows 10 and Window-eyes 9.2

Hi,
If you do not have a password at login and go straight to the desktop you'll 
hear the Window-eyes start up sound twice.  This is normal.  Window-eyes is 
loading to read the login prompt, it shuts down  and starts again after the 
login goes away.



-Original Message-
From: Talk 
[mailto:talk-bounces+cgrabowski=aisquared@lists.window-eyes.com] On 
Behalf Of Michael Massey via Talk

Sent: Tuesday, August 04, 2015 7:13 AM
To: 'Window-Eyes Discussion List' talk@lists.window-eyes.com
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.



I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit.  On Sunday morning I heard Window-eyes 9.2 begin to
speak as if something was being installed on my desktop computer, but didn't
pay close attention, and I didn't think much of it.  Yesterday I happened to
check Windows updates and found at least a dozen download failed updates of
Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now hearing
what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.



Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it for a
similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded.  The Window-eyes
sound is also distorted.  I tried to redownload and run the Window-eyes 9.2
upgrade and install it, but the progress reached 80 percent and generated a
Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?



Mike M.

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