Thank you for this. I don't need the number right this very second, but I'm glad to now have it on hand.

Much appreciated!

Chris.

----- Original Message ----- From: "Steve Clower via Talk" <[email protected]> To: "Pamela Dominguez" <[email protected]>; "Window-Eyes Discussion List" <[email protected]>; "Nick Sarames" <[email protected]>
Sent: Friday, August 07, 2015 8:56 AM
Subject: RE: Observations using Windows 10 and Window-eyes 9.2


Hello,

The number for the Microsoft Disability Answer Desk in North America is (1) 800-936-5900.

Steve


-----Original Message-----
From: Talk [mailto:[email protected]] On Behalf Of Pamela Dominguez via Talk
Sent: Friday, August 7, 2015 8:55 AM
To: Nick Sarames <[email protected]>; Window-Eyes Discussion List <[email protected]>
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I think I remember it as 5900, although there may be more than one because
of more than one line. But 5900 are the last four digits I mainly remember.
Pam.

-----Original Message----- From: Nick Sarames via Talk
Sent: Thursday, August 06, 2015 10:17 PM
To: Milton ; Window-Eyes Discussion List
Subject: Re: Observations using Windows 10 and Window-eyes 9.2

I believe the number is:

(800) 936-5800

On 8/4/2015 8:27 PM, Milton via Talk wrote:
Do you have the phone number for Microsoft assibily desk?

-----Original Message----- From: Michael Massey via Talk
Sent: Tuesday, August 4, 2015 4:12 AM
To: 'Window-Eyes Discussion List'
Subject: Observations using Windows 10 and Window-eyes 9.2

Hi.  The information I'm about to pass along to the list members are not
complaints.  They are observations.



I reserved my copies of Windows 10 to install on my Dell Xps-8500 desktop
computer running Windows 8.1, and for my Dell Xps-501-L laptop running
Windows 7 home 64 bit. On Sunday morning I heard Window-eyes 9.2 begin to
speak as if something was being installed on my desktop computer, but
didn't
pay close attention, and I didn't think much of it.  Yesterday I happened
to
check Windows updates and found at least a dozen download failed updates
of
Windows 10 home upgrade.  With the help of the Microsoft accessibility
answer desk I was able to download and install Windows 10.  I am now
hearing
what sounds like the Window-eyes startup sound twice.  The sound is also
very distorted, so I have to turn the sound bars volume down a bit.



Later yesterday I had to have the Microsoft Accessibility answer desk
representative help me get Windows 10 downloaded so I could install it for
a
similar issue.  There were only two failed updates and I didn't hear
Window-eyes speak when the updates were being downloaded. The Window-eyes
sound is also distorted.  I tried to redownload and run the Window-eyes
9.2
upgrade and install it, but the progress reached 80 percent and generated
a
Windows error I believe.  I now cannot find my downloads folder after
upgrading the Windows 7 computer to Windows 10.  I tried searching for
downloads and nothing would come up.  How do I find my downloads folder
Thanks.  ?



Mike M.

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