Re[2]: messages go missing

2008-11-23 Thread Paul Van Noord
11/23/2008  8:38 AM

Hi Thomas,

On 11/22/2008 Thomas Fernandez wrote:

TF We are not talking about a glitch or bug in TB!. TB! is WAD. The
TF discussion is about whether the design needs to be changed in order to
TF cater to one non-standard email provider. I say no, you say yes. Fine.
I agree! It is absurd to adulterate any program so it functions with
something as poorly designed as Gmail.

TF The reason is Gmail... If a message is not imported, why does Gmail
TF prevent a second download attempt? I suggest to change email provider,
TF as TB! already re-downloads by default. Only Gmail doesn't let it.
Amen! After testing I wrote Gmail off for me and my customers. For
many reasons!

TF Really? You seem to know about the inner workings of TB! than Stefan,
TF who said the same - and it is my experience also. Yes, I've been in
TF the situation that one or more mails couldn't be imported, no problem:
TF TB! downloaded them again next time. Of course, I don't use Gmail.
Same goes for me and my customers.

- --
Take Care,
Paul

Voyager v.4.0.34 on Win2k SP4-Rollup1 5.0.2195
No IMAP  OTFE



 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
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Ctrl+A stopps working after opening spell checking context menu

2008-11-23 Thread Marek Mikus
Hello,
open editor, try Ctrl+A, it works. Now write incorrect word, which is
underlined as not correctly spelled and use Right mouse button for opening
context menu with suggestions. Close context menu and try Ctrl+A again - it
does not work now.

reported in https://www.ritlabs.com/bt/view.php?id=7345

-- 

Thanks and Bye,

Marek Mikus
Czech support of The Bat!
http://www.thebat.cz

Using the best The Bat! 4.0.39.27 (ALPHA)
under Windows XP 5.1 Build 2600 Service Pack 3
with MyMacros,XMP,AnotherMacros, AntispamSniper v 3.1.0.1
Notebook Toshiba, Core2 Duo 1.83 GHz, 4 GB RAM







 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
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Duplicate warning about unsaved edited message when exiting program

2008-11-23 Thread Marek Mikus
Hello,
anybody can confirm this please?

I have opened editor entered text and tried to exit program - warning about
unsaved message appeared - when I hit OK, same warning appeared again.

I have set Reproducibility as Sometimes, because I have such problem twice
per week, but when I want to reproduce, program asks once only, so I do not
know correct conditions to clearly reproduce.

reported in https://www.ritlabs.com/bt/view.php?id=7336

-- 

Thanks and Bye,

Marek Mikus
Czech support of The Bat!
http://www.thebat.cz

Using the best The Bat! 4.0.39.27 (ALPHA)
under Windows XP 5.1 Build 2600 Service Pack 3
with MyMacros,XMP,AnotherMacros, AntispamSniper v 3.1.0.1
Notebook Toshiba, Core2 Duo 1.83 GHz, 4 GB RAM







 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: messages go missing

2008-11-23 Thread Kertész Vilmos
Hello Thomas,

 I don't want any red windows. I'm not user v1.0, the log is enough.
DE Sorry you are wrong here.
 Interesting. I checked again and I still don't want any red windows.
KV Unfortunately, it is not about you.
 No, it's about Gmail's non-standard behaviour. This is a non-issue for
 most people.

No, you are wrong. It is about LETTING THE USER KNOW if there is an 
error in receiving mails.


KV I am sure, that your majesty reads all programs' manual, all fineprint
KV of  the  credit  cards and medicines.
 No need to be sarcastic. It won't help the discussion and development
 of ideas.

Why, being selfish does?


KV The same applies here. You can be suspicious. I dont want to be. I and
KV the other 99.9% of the users of TB want to be notified about problems.
KV (I  know,  believe  me, shit falls down to me and I believe, to Marek,
KV too,  if TB has a glitch. Glitch: for example unfixed bugs in the last
KV version  of  TB,  that  had C/S support.) And want to know how to deal
KV with it.
 We are not talking about a glitch or bug in TB!. TB! is WAD. The
 discussion is about whether the design needs to be changed in order to
 cater to one non-standard email provider. I say no, you say yes. Fine.

Thomas: please read again the thread. Read your mails. It is not about
GMail  anymore.  It  is  about  IF  THE MAILS ARE NOT IMPORTED FOR ANY
REASON, the log is not enough.


 Please don't let TB! go the way for the stupidest user imaginable.
KV Unfortunately,  TB is a commercial product. It HAS TO BE PREPARED
KV for  everybody,  including the stupidest user. Dont forget: you
KV can  be  a  stupidest  user  of  ...  e.g.  a  car, a chemical, a
KV prescription drug, etc.
 Not everybody lives in a country where this product may be hot has
 to be printed on a hot coffee cup in big red letters.

Who you are talking about?

What I talk about: nobody is expert in everything. Not everybody wants
to  know  how everything works. E.g. I know how caffeine works in your
body.  You  just  drink the coffee. I bet, you did not know that it is
its metabolite that responsible for its effect, right? (Dont Google it
now.) I am a chemist, you are not. We are different.


DE What  if  you  have  gone  away from your computer for a cup of
DE coffee.  A  message of two could not be saved because of space.
DE Then because of a process that you are running e.g. a clean up,
DE space  becomes  available  it can then download the next set of
DE messages.
 Then the message will be downloaded whne the space is available. It is
KV Aha.  Say  an  important message cannot be downloaded because of this.
KV And you agree with this. Interesting business attitude...
 If there is no space in your harddisk, you will have other problems.
 And,  if  it happens so regularly that you need your email client to
 tell you, you should review your policies with regards to disk space
 usage.

Shit  man, try to understand that NOT EVERYBODY wants to be an expert.
Am I vulgar now? Yes. I deal with users of TB every day. And this kind 
of small issues will kill TB on the long run.


KV Dont  forget: TB is used by corporate users. TB is a business tool for
KV them. Not glitches allowed. Or if recognized, must be fixed.
 Correct, but there is no glitch here.

Ok, then something that can be improved on. Easily.


 only on Gmail that this doesn't work, so don't use Gmail.Don't give me
 red windows for all my accounts just because of Gmail's non-standard
 behaviour.
KV We moved over GMail a long time ago. This conversation is about failed
KV import of messages FOR ANY REASON.
 The  reason is Gmail... If a message is not imported, why does Gmail
 prevent  a  second  download  attempt?  I  suggest  to  change email
 provider, as TB! already re-downloads by default. Only Gmail doesn't
 let it.

BUT: the user should know about if the mail download is UNSUCCESSFUL 
for any reason.


DE In  this case the warning would have gone past in the status bar,
DE you would not have noticed.
 I  don't want to, because TB! attempts to downlaod the message again
 until it has been successfully imported into the message base.
KV Nonsense...
 Really? You seem to know about the inner workings of TB! than Stefan,
 who said the same - and it is my experience also. Yes, I've been in
 the situation that one or more mails couldn't be imported, no problem:
 TB! downloaded them again next time. Of course, I don't use Gmail.

I  used  the word nonsense for that it is acceptable for you to wait
until  a  mail  can be downloaded. What if it cannot be downloaded for
hours???


DE And you call this a 'stupid' user.
DE I would like a warning box with some detail, if necessary it can
DE be switched off for the 'intelligent' users.
 Turn it off by default. 
KV No. Hardwire it in.
 Just in case somebody uses Gmail... Nice suggestion.

If  I  would  read  this  conversation  to  my 5 year olds, they would
understand that IT IS NOT ABOUT GMAIL... Should I spell it?

Vili




Re[3]: messages go missing

2008-11-23 Thread Kertész Vilmos
Hello Paul,

TF We are not talking about a glitch or bug in TB!. TB! is WAD. The
TF discussion is about whether the design needs to be changed in order to
TF cater to one non-standard email provider. I say no, you say yes. Fine.
 I agree! It is absurd to adulterate any program so it functions with
 something as poorly designed as Gmail.
TF The reason is Gmail... If a message is not imported, why does Gmail
TF prevent a second download attempt? I suggest to change email provider,
TF as TB! already re-downloads by default. Only Gmail doesn't let it.
 Amen! After testing I wrote Gmail off for me and my customers. For
 many reasons!
TF Really? You seem to know about the inner workings of TB! than Stefan,
TF who said the same - and it is my experience also. Yes, I've been in
TF the situation that one or more mails couldn't be imported, no problem:
TF TB! downloaded them again next time. Of course, I don't use Gmail.
 Same goes for me and my customers.

IT IS NOT ABOUT GMAIL. Please read the mails we exchanged.

Vili



 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


RTV viewer : selecting text via Ctrl+Shift+Left/Right Arrow broken

2008-11-23 Thread Marek Mikus
Hello,
select RTV viewer, click to some word and try to mark text via
Ctrl+Shift+Left Arrow or Ctrl+Shift+Right Arrow - it is possible
to select current word only

reported in https://www.ritlabs.com/bt/view.php?id=7346

-- 

Thanks and Bye,

Marek Mikus
Czech support of The Bat!
http://www.thebat.cz

Using the best The Bat! 4.0.39.27 (ALPHA)
under Windows XP 5.1 Build 2600 Service Pack 3
with MyMacros,XMP,AnotherMacros, AntispamSniper v 3.1.0.1
Notebook Toshiba, Core2 Duo 1.83 GHz, 4 GB RAM







 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[4]: messages go missing

2008-11-23 Thread Paul Van Noord
11/23/2008  4:59 PM

Hi Kertész,

On 11/23/2008 Kertész Vilmos wrote:

KV IT IS NOT ABOUT GMAIL. Please read the mails we exchanged.

KV Vili


KV 
KV  Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
KV http://www.silverstones.com/thebat/TBUDLInfo.html

I have been reading the thread. For practical purposes it is about
Gmail. I have hundreds of TB users in many countries around the world.
I teach them about the Log because I want them to be aware and
enabled, not controlled by ignorance. On the _very rare_ occasion that
a message doesn't download they know where to look for the reason,
and, can view all of the account activity. Also, all users are taught
how to use the webmail interface for their account(s).

How many times have you, or another user, had this problem with a
service other than Gmail? It was Gmail that started this thread. It is
still about Gmail with a miniscule need for this using other
providers.

I am not against an error message for non-downloadable messages. I am
totally against a large _red_ panic message as you suggest.

- --
Take Care,
Paul

Voyager v.4.0.34 on Win2k SP4-Rollup1 5.0.2195
No IMAP  OTFE



 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re:messages go missing

2008-11-23 Thread David Elliott
Hello Paul,

Historians believe that on 23 November 2008 , at 17:14:49[GMT -0500](which
was 22:14 where I live) you wrote:

KV IT IS NOT ABOUT GMAIL. Please read the mails we exchanged.

 I have been reading the thread. For practical purposes it is about
 Gmail.

I started this thread, and at no point did state I had a problem with
Gmail.
I just had a problem.

What I am concerned about is that The Bat! had a problem and did not inform
me that it had a problem.

 I have hundreds of TB users in many countries around the world.
 I teach them about the Log because I want them to be aware and
 enabled, not controlled by ignorance. On the _very rare_ occasion that
 a message doesn't download they know where to look for the reason,
 and, can view all of the account activity.

Yes it is rare, it is that rare that you don't always look for it. If I was
informed that it could not download a message then I could do something
about it. No information no action.

One of my jobs has been as system admin as such I always wanted to be
informed if there was a problem. If I could not guarantee that a system
would inform me of an error the I would set it up to inform me of a
success.

I always assume that no error message means that everything is OK. If
something goes wrong I want to know. As I stated earlier, I don't care
who's
fault it is I just want to know.

 Also, all users are taught how to use the webmail interface for their
 account(s).

Some account don't have such a thing.

 How many times have you, or another user, had this problem with a
 service other than Gmail?

Not many. That means that on the rare occasion that there is a problem I
want to know.

 It was Gmail that started this thread. It is still about Gmail with a
 miniscule need for this using other providers.

NO. I did not state it was gmail. I just said I had a problem.

 I am not against an error message for non-downloadable messages.

Good.

 I am totally against a large _red_ panic message as you suggest.

Just let The Bat! tell me some how.

-- 
Cheers

David
mailto:[EMAIL PROTECTED]
Thought for the day : Wide awake in dreamland.


pgpH5UjNR1RnH.pgp
Description: PGP signature

 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
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Re: messages go missing

2008-11-23 Thread Dwight A Corrin
On Sunday, November 23, 2008, 4:54:58 PM, David Elliott wrote:

 I started this thread, and at no point did state I had a problem with
 Gmail.
 I just had a problem.


are you saying that you didn't mention gmail at first, or that the 
problem was with some service other than gmail? 

-- 
Dwight A. Corrin
316.303.9385  phone ahead to fax
dcorrin at fastmail.fm
photo galleries at http://dcorrin.smugmug.com
photo blog at http://dcorrin.aminus3.com
Using IMAP with The Bat! 4.0.39.27 (ALPHA) on Windows XP version 5,1 (Service 
Pack 3)



 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[5]: messages go missing

2008-11-23 Thread Kertész Vilmos
Hello Van Noord,

KV IT IS NOT ABOUT GMAIL. Please read the mails we exchanged.
 I  have  been reading the thread. For practical purposes it is about
 Gmail.

No. If you really read it, it is about that when a mail downloaded but
not imported, let the user know it. Put it into their face.

 I  have  hundreds  of TB users in many countries around the world. I
 teach  them  about  the  Log  because  I  want  them to be aware and
 enabled, not controlled by ignorance.

You  dont  see  the point here. It is about John Doe, who buys TB from
Cifnet  with  his  credit  card, and does not want to look at a 1-line
pane  at  the  bottom  of  his  screen  IF  TB  does not work as it is
designed..  And  even  if he does, what does he see there? Please read
Elliott's initial mail. Better, I paste his log:

19/11/2008, 19:46:31: FETCH - receiving mail messages
19/11/2008, 19:46:33: FETCH - Initiating TLS handshake
19/11/2008, 19:46:34: FETCH - Certificate S/N: 1A2280FB, algorithm: RSA (512 
bits), issued from 29/10/2008 22:32:35 to 24/10/2028 22:32:35, for 1 host(s): 
pop.gmail.com.
19/11/2008, 19:46:34: FETCH - Owner: EN, pop.gmail.com.
19/11/2008, 19:46:34: FETCH - This certificate is self-issued.
19/11/2008, 19:46:34: FETCH - TLS handshake complete
19/11/2008, 19:46:34: FETCH - connected to POP3 server
19/11/2008, 19:46:35: FETCH - authenticated (plain)
19/11/2008, 19:46:35: FETCH - 3 messages in the mailbox, 3 new
19/11/2008, 19:46:36: FETCH - Received message from Mark Laridon [EMAIL 
PROTECTED], size: 3065 bytes, subject: Meeting Wednesday 3rd December
19/11/2008, 19:46:36: FETCH - Received message from Geoff Boult [EMAIL 
PROTECTED], size: 3640 bytes, subject: VAT
19/11/2008, 19:46:36: FETCH - Received message from Mark Laridon [EMAIL 
PROTECTED], size: 3397 bytes, subject: Re: VAT
!19/11/2008, 19:47:08: FETCH - could not store message (file name - 
C:\DOCUME~1\Davide\LOCALS~1\Temp\bat623.tmp)
!19/11/2008, 19:47:43: FETCH - could not store message (file name - 
C:\DOCUME~1\Davide\LOCALS~1\Temp\bat624.tmp)
!19/11/2008, 19:48:13: FETCH - could not store message (file name - 
C:\DOCUME~1\Davide\LOCALS~1\Temp\bat625.tmp)
19/11/2008, 19:48:13: FETCH - connection finished - 3 messages received


Last  line:  oh,  wow,  3 messages received? (That is what they see in
that  1-line  status  window.)  TB WAD? Everything is ok? Where in the
hell  is  that  3 received mail??? Where it is described in the manual
what   that   FETCH   -   could   not  store  message  (file  name  -
C:\DOCUME~1\Davide\LOCALS~1\Temp\bat623.tmp)  means?  Huh???  I  dont
remember  such  section.  You  teach  your TB customers (not really TB
customers, I am sure, they dont pay _only_ for TB) this too

I am sarcastic? Yes, you bet. My intention is to make TB better. If it
needs sarcasm, let's go that way. 

 On  the  _very  rare_  occasion that a message doesn't download they
 know  where to look for the reason, and, can view all of the account
 activity.  

How  can  you  differentiate  between: a.) connection is ok, but mails
cannot  be  imported  or  b.) everything was ok? Check the log all the
time?


 Also,  all  users  are  taught  how  to  use  the webmail
 interface for their account(s).

Why the hell is this important here? I know only one reason: you want 
to show how great you are. Ok, I send you a pin for this.


 How  many  times  have you, or another user, had this problem with a
 service  other than Gmail? 

This is what shows your ignorance. When a bug detected, that should be
corrected. Even if the chance that bug causing a problem is slim. That
is called good programming attitude. I repeat: if the bug DETECTED and
known. 

And please, can we finally forget GMail???


 It  was Gmail that started this thread. It is still about Gmail with
 a miniscule need for this using other providers.

So,  if  somebody  would cut your phone and internet lines, what would
you  say  if your provider would say: Sir, it just affects you, so who
cares...?

You are totally ignorant...

 I  am  not against an error message for non-downloadable messages. I
 am totally against a large _red_ panic message as you suggest.

Ok, it can be blue if that helps. :)

Vili



 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: messages go missing

2008-11-23 Thread Thomas Fernandez
Hello Kertész,

On Sun, 23 Nov 2008 20:16:04 +0100 GMT (24/11/2008, 02:16 +0700 GMT),
Kertész Vilmos wrote:

KV If  I  would  read  this  conversation  to  my 5 year olds, they would
KV understand that IT IS NOT ABOUT GMAIL... Should I spell it?

Since you are yelling and insulting, the thread is closed for me.

-- 

Cheers,
Thomas.

Shopping tip: You can get shoes for 85 cents at bowling alleys.
http://thomas.fernandez.hat-gar-keine-homepage.de/

Message reply created with The Bat! 4.0.28.4
under Windows XP 5.1 Build 2600 Service Pack 2




 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: messages go missing

2008-11-23 Thread Thomas Fernandez
Hello David,

On Sun, 23 Nov 2008 22:54:58 + GMT (24/11/2008, 05:54 +0700 GMT),
David Elliott wrote:

 Also, all users are taught how to use the webmail interface for
 their account(s).

DE Some account don't have such a thing.

www.mail2web.com

-- 

Cheers,
Thomas.

Do not be redundant; do not use more words than necessary; it's highly
superfluous.
http://thomas.fernandez.hat-gar-keine-homepage.de/

Message reply created with The Bat! 4.0.28.4
under Windows XP 5.1 Build 2600 Service Pack 2




 Current beta is 4.0.39.27 (ALPHA) | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html