Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Krzysztof,

Sunday, January 24, 2010, 9:27:06, you wrote:

Yes,  they  are  in  thier place and have proper size. Just from TB! these
folders are visible as empty (0 messages).
Do you have fresh information in the thebat_Exceptions.log file?

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Krzysztof,

Saturday, January 23, 2010, 14:30:38, you wrote:

This  version  lost all my plugins - AV avast and antispam - when I try to
add antispam I got AV and TB! crashes.
I think the problem is related to a faulty plugin. If a plugin gives an 
exception while loading, The Bat! removes all the plugins.

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Feli,

Saturday, January 23, 2010, 13:24:18, you wrote:

So I cannot confirm your observation for XP SP3.
Perhaps it is W7 related?

Windows Vista and later makes file virtualization for Program Files, that's 
why we've changed the default location where The Bat! keeps mail. In earlier 
versions of The Bat!, it kept the MAIL directory in Program Files\The Bat!, 
but now it keeps it in the %APPDATA% folder by default. It's better to avoid 
using virtulization (by not keeping the data in the Program Files) 

There are some articles where the users are experiencing difficulties with the 
virtualization:

http://www.west-wind.com/Weblog/posts/5584.aspx
http://www.cloudsofheaven.org/2008/01/vista_file_virtualization.html

And here is a common case described in http://support.microsoft.com/kb/927387 : 
Scenario 2: You cannot find the file or the folder that you just created
When you use an application for which virtualization is enabled, you create 
data files in virtualizable locations of the file system. When you use another 
application or Windows Explorer to access these newly created files, you cannot 
find them. For example, if you save a file in a photo editing application in 
the %programfiles%, %systemroot%, %systemdrive%, or %programdata% folders, you 
cannot locate this file.


-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Krzysztof,

Sunday, January 24, 2010, 11:22:15, you wrote:

 I think the problem is related to a faulty plugin. If a plugin gives an
 exception while loading, The Bat! removes all the plugins.

What it means? Should we wait for new version of Avast plugin?
I don't know. Could you please add plugins one by one. After adding each 
plugin, exit The Bat! and run it again. So you will be able to find a 
troublesome plugin.

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Kertész,

Sunday, January 24, 2010, 14:13:36, you wrote:

The  correct  way  would be to show information messages for the user.
The ... plugin is faulty, I remove all the plugins. Please fix the...
plugin  and...
Thank you, we will do that.

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com

 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Thomas,

Sunday, January 24, 2010, 17:34:52, you wrote:

Oh. Is this necessary? Would it be possible to just remove (or not
load) the plugin that causes the problem?
No, it is hard to precisely determine which of the plugins causes problems. We 
have tried to just remove that plugin, but sometimes it removes an innocent 
plugin but not solves the problem.

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-24 Thread Maxim Masiutin
Hello Thomas,

Sunday, January 24, 2010, 18:16:01, you wrote:

I see. I don't know the details of the code, so I'll take your word
for it. Thank you for answering, I was just curious.
Problem is that all plugins are working in a single space with The Bat!

If a plugin harms something, the consequences may come later.

A solution would be to isolate each plugin in a separate process and use 
interprocess communication like named pipes to exchange the data.

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.23.1 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: 4.2.23 MSI

2010-01-23 Thread Maxim Masiutin
Hello Krzysztof,

Saturday, January 23, 2010, 8:36:10, you wrote:

My  common  folders  are  empty  now. i used common folders on the bat
level, not in account(s).
Thank you, I have removed the MSI files from the site until we fix the common 
folders issue.

-- 
Best regards,
Maxim Masiutinmailto:m...@ritlabs.com



 Current beta is 4.2.21.3 | 'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html