Re: Why TB Takes So Long To Queue Messages
Tim Hamm schrieb: I am convinced it definitely has to do something with TB on my computer but what that is is very annoying to say the least. www.sysinternals.com do get process monitor and check what's going on. Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Russian GUI, date columns
When we set the GUI to Russian language, everything works fine, but the display of the date columns. It seems that the date columns do have a "fixed" character set, which cannot display the Russian month names. Does somebody now if I can fix this by myself? Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: TB hangs on startup since 4.2.19 - 4.2.23
Knappi schrieb: Somehow, not clearly reproducible but definitely existing, TB 4.2.23 will not "start through". It seems to be connected to any mouse-move or mouse-click action. Sounds strange, I know :) But I am just telling what I registered so far... Anybody? How can we reach the professional support of Ritlabs, if necessary then even for a charge? We really would appreciate the users _not_ constantly having to open task manager and go killing processes. TIA André Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: TB hangs on closing since 4.1.x
Feli Wilcke schrieb: This is probably the source of your problems because index structure changed in v4. Have a look at http://www.ritlabs.com/de/products/thebat/news_detail.php?ID=2754 I know, and I try to make sure that none of the users with 4.x is accessing his accounts by accidentally using a machine with 2.x. So... I will wait until all clients do have the new index structure and then monitor the cases where TB exits ungracefully (or rather does not exit at all) Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: TB hangs on startup since 4.2.19 - 4.2.23
Feli Wilcke schrieb: I would recommend to upgrade all clients to 4.2.9 and you're done Thanks, but this means DOWNgrading the ones already on 4.2.18 and 4.2.23. While I would generally not completely reject to do so... still updates do make sense. I believe that there are some useful things implemented since 4.2.9 and - after all - there must be a reason for this behaviour starting somewhere from 4.2.18 upwards... Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
TB hangs on startup since 4.2.19 - 4.2.23
We do have some Clients with 4.2.18, 1 with 4.2.9 and about 6 with 2.x. Now we want to upgrade all clients to the latest version (4.2.23). But an ugly problem seems to manifest with this version (or any other version _higher_ than 4.2.18): Somehow, not clearly reproducible but definitely existing, TB 4.2.23 will not "start through". It seems to be connected to any mouse-move or mouse-click action. Sounds strange, I know :) But I am just telling what I registered so far... Say there is a shortcut to TB on the desktop, selecting that shortcut and then pressing ENTER *never* results to a hang-on-startup. If, instead of pressing ENTER, the shortcut is executed by double-clicking the mouse, quite often TB will hang at startup. A process "thebat.exe" is created, but nothing happens. Also TB cannot be started at all any longer on that machine. Other apps keep running fine. The only thing that helps is either logging off from the system, or killing the process "thebat.exe" in the taskmanager. Happens on _all_ clients that have upgraded to 4.2.23. Does not happen on any client using 4.2.9, 4.2.18, or 2.x please advise (I had a hard time convincing our boss to buy TB instead of using Outlook and don't want to have that decision revised, because TB _is_ the best solution for us). ciao, André Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
TB hangs on closing since 4.1.x
Starting from any version of 4.1.x (don't remember which one) we have the problem that TB hangs on closing the application. Not always, but quite often. Happens on different machines, with different OSs (XP/SP2 through to Win7) We can't say, when exactly this started because we did an upgrade from about 6 clients using TB 2.x to 34 clients using TB 4.x last year. And the problem already manifested with the first installations of TB 4.x We are still accessing the message base directory with mixed clients (TB 2 _and_ TB 4) so, if this is a known problem, please confirm and we can hope that it will be better once we changed all clients. ciao, André Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
