Re[2]: Printing problem with TheBAT! 2.12

[Vark]

Hello Thomas,

Copy of message sent to you directly. Thanks for your assistance thus far.

Richard



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re[2]: Printing problem with TheBAT! 2.12

[Vark]

Hello Thomas,

Thanks for the reply.

TF> Just a guess: Have you checked the margins at Message / Print Setup /
TF> General? It could be that the margins are set so that a new line is
TF> induced too early.

Tried changing the margins, and which editor was used to display the message. Appears 
to make no difference. Changing font size also makes no difference.

TF> This seems to contradict my theory but suggests another question: Are
TF> the incoming messages in plain text? If not, is the plain-text editor
TF> used for replying?

As above - I *think* I've tried all possible editor combinations.

Further tests - if I forward the email then the fault remains, but if I send it to 
another email client (Pegasus or OE) then it prints correctly. Copy/paste to another 
text editor also prints correctly. It does appear to be something with TheBat at this 
stage of the tests.

I can forward part of the email to the list if that would help (data protection means 
I can't forward the whole thing).

Richard



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Printing problem with TheBAT! 2.12

[Vark]

Hi all,

Having scanned thru the list messages in the archive, I couldn't find a solution to 
the following, so I hope someone here can help.

I've just moved a car hire firm over to using TB from OE, and that has gone fine, 
however they receive on a regular basis emails from another firm giving car hire 
details, in the following format:

Name  : x y
Category  : vvwx

Etc,etc for 2 pages worth of fields. These emails display in TB in the correct format 
- the problem comes with printing.

If you print the email from the main screen, or open the email and print it from 
there, the print format looks like this:

Name  :x
y
Category  :
vvwx

However, if you pretend to "reply" to the email, and print it from that screen, then 
the email prints exactly as displayed on screen - and most importantly, this is how it 
is meant to be printed.

(Note that, with the above, if you have more than one word after the colon on a line, 
it tends to print the first word on the same line and then the rest on a second line, 
whereas if there is only one word as the post-colon word, it tends to get put on the 
next line).

Having played with the various settings available to me, I've found no way to prevent 
this behaviour - your thoughts would be appreciated! (Oh, and it's printer independant 
- it happens on my Brother HL5150D, and their HP multi-function thing).

Richard Oakham
Networks Engineer



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html