Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-11 Thread Nigel Howarth
Mary,

 I guess I contributed to this thread more in a spirit of misery loves
 company and the hope that there was an off-chance that I might
 provide a clue to help you solve the problem, than with any idea that
 I knew the answer myself.

Thanks for your company (and input). I've sent an email to The Bat! support; 
hopefully they'll be able to get to the bottom of the problem.

Best regards

--
Miserable Nigel
Fri, 11 Jul 2003 13:18




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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-10 Thread Nigel Howarth
Hello Mary!

 But I do suspect the modem-messaging code in the OS.

This is where I think the problem lies, or possibly somewhere in the bowels of The Bat!

After establishing a dial-up connection, The Bat! doesn't get as far as talking with 
my ISP. I've watched the network monitor and no information gets transferred over the 
link.

Unfortunately, on my system, it it's a permanent problem. I've yet to use 'The Bat!' 
and am still relying on a rather old and clunky mail reader (but one that works 
without problems).

--
Nigel
Thu, 10 Jul 2003 10:18 +0300




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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-10 Thread Mary Bull
Hello Nigel!

On Thursday, July 10, 2003, 3:06 AM, you wrote:

MB But I do suspect the modem-messaging code in the OS.

N This is where I think the problem lies, or possibly somewhere in
N the bowels of The Bat!

Or how the two relate.

N After establishing a dial-up connection, The Bat! doesn't get as
N far as talking with my ISP. I've watched the network monitor and no
N information gets transferred over the link.

I don't have a monitor like that. But I notice that the little red
light on the front of the computer, which flickers to signify
activity, does not come on during this problem.

N Unfortunately, on my system, ... it's a permanent problem. ...

Yes. I did know from your description that the behavior you were
experiencing is not the same as my experience. I don't know very much
about computers--just what I've learned trial-and-error, with a little
support from friends and family, and a lot of help from this list and
one or two others.

I guess I contributed to this thread more in a spirit of misery loves
company and the hope that there was an off-chance that I might
provide a clue to help you solve the problem, than with any idea that
I knew the answer myself.

-- 
Best regards,
Mary

The Bat! 1.61 on Windows XP 5.1 2600 Service Pack 1



Current version is 1.62r | Using TBUDL information:
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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-09 Thread Nigel Howarth
Julian Beach (Lists) wrote:

 Have a look at your network settings, as it sounds like TB is trying
 to use settings that do not match your current setup.
 
 In particular, you need to check the Options|Network and
 Administration settings, Network tab, and make sure that TB is set up
 to use the correct connection, and whether or not it is enabled to use
 the existing connection.

I've been through these and tried various alternatives - all work as expected. 
I also set up another dial up connection to make sure that was OK.

 The other alternative is that the server names on for the Account are
 incorrect, and are worth checking again.
 (Account|Properties|Transport)

The account server names are correct. I've tried using the DNS addresses rather 
than the server names but it makes no difference.

I thought the problem might be caused by some of my MSIE connection settings or 
by some of my other applications (NAV 2003, The Proxomitron, or NearSite). But 
I disabled all of these but it makes no difference.

I've even used the identical account setting on my wife's machine and The Bat! 
works fine (Windows 98) but for some reason, it's a non-starter on mine.

Nigel
Wed, 09 Jul 2003 20:33 +0300




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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-09 Thread Mary Bull
Hello Nigel!

On Wednesday, July 09, 2003, 12:41 PM, you wrote, about the Could not
connect to server messages TB! is giving you:

N The account server names are correct. I've tried using the DNS addresses rather 
N than the server names but it makes no difference.

N I thought the problem might be caused by some of my MSIE connection settings or 
N by some of my other applications (NAV 2003, The Proxomitron, or NearSite). But 
N I disabled all of these but it makes no difference.

N I've even used the identical account setting on my wife's machine and The Bat! 
N works fine (Windows 98) but for some reason, it's a non-starter on mine.

Just in case it might help: I think this may be an operating system
weakness rather than a TB! weakness. I get this message rather
randomly and as often as several times a day, then sometimes only
several times a week. My OS is Win XP Home--that's a system kin to Windows
2000, isn't it?

It usually happens after I have had the computer and TB! up and
running for several hours. Sometimes just hanging up the modem,
waiting about a minute, and then re-dialing will fix it. (I have
dial-up networking.)

Other times I have shut down and rebooted and the problem has gone
away for awhile.

Sometimes only the e-mail connection gets an error message. At other
times I get an error message from my browser (IE 6) that the page
cannot be displayed as well--discovered this when I tried to read my
mail on my ISP website when I couldn't access it through TB!.

This has been going on ever since I got XP Home.

At first I thought the problem was actually on the server end. And
sometimes, that might be the case. But I've had a different server for
about a month, and the same error messages occur at random.

I am always able to fix the problem, temporarily, so far, by
rebooting.

I am most curious about why. But I do suspect the modem-messaging code
in the OS. I have a feeling that I just have to live with it!

-- 
Best regards,
Mary

The Bat! 1.61 on Windows XP 5.1 2600 Service Pack 1



Current version is 1.62r | Using TBUDL information:
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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-09 Thread Allie Martin
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Mary Bull, [MB] wrote:

MB It usually happens after I have had the computer and TB! up and
MB running for several hours. Sometimes just hanging up the modem,
MB waiting about a minute, and then re-dialing will fix it. (I have
MB dial-up networking.)

MB Other times I have shut down and rebooted and the problem has gone
MB away for awhile.

Are you using a firewall?

- --
 -= allie_M =- | List Moderator
_

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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-09 Thread Mary Bull
Hello Allie!

On Wednesday, July 09, 2003, 6:10 PM, you wrote:

A Mary Bull, [MB] wrote:

MB It usually happens after I have had the computer and TB! up and
MB running for several hours. Sometimes just hanging up the modem,
MB waiting about a minute, and then re-dialing will fix it. (I have
MB dial-up networking.)

MB Other times I have shut down and rebooted and the problem has gone
MB away for awhile.

A Are you using a firewall?

Yes. Tiny Personal Firewall.

However, when this first began happening, I disabled it. That was the
first possible cause that I suspected.

When disabling it didn't make any difference, I resumed enabling it
just whenever I brought up my browser.

But I still see this behavior--quite randomly. However, it happened
this morning again, prompting me to describe it to Nigel, in case
there was any relation to his problem.

-- 
Best regards,
Mary

The Bat! 1.61 on Windows XP 5.1 2600 Service Pack 1



Current version is 1.62r | Using TBUDL information:
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Re: Could not connect to the Server messages using Windows 2000SP3

2003-07-08 Thread Julian Beach (Lists)
On Tuesday, July 8, 2003, 2:00:33 PM, Nigel Howarth wrote:

 As soon as I hit the Get new mail or Send queued mail I get the
 error. Looking at the dial-up monitor, The Bat! is not attempting to
 connect with the POP or SMTP servers (nothing's being transferred
 over the phone line), so the problem must be somewhere between The
 Bat! and the modem.

Have a look at your network settings, as it sounds like TB is trying
to use settings that do not match your current setup.

In particular, you need to check the Options|Network and
Administration settings, Network tab, and make sure that TB is set up
to use the correct connection, and whether or not it is enabled to use
the existing connection.

The other alternative is that the server names on for the Account are
incorrect, and are worth checking again.
(Account|Properties|Transport)

Julian

-- 
  Using The Bat! v1.62r on Windows XP 5.1 Build 2600 Service Pack 1




Current version is 1.62r | Using TBUDL information:
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