Re: Message has not been sent

[Jack S. LaRosa]

Hello MFPA,

On Saturday, January 27, 2018 you wrote:

M> Hi


M> On Friday 26 January 2018 at 6:29:33 PM, in
M> , Jack S. LaRosa wrote:-


>> I was trying to forward an email and it kept getting
>> denied, ostensibly by
>> Charter (my ISP). But when I click on the part of the
>> denial that says:

>> Please visit http://www.charter.com/postmaster, I get
>> a 404 error from Charter
>> (now Spectrum).


M> www.charter.con diverts to www.spectrum.com and you get the 404 error 
M> because they have no page with the address 
M> www.spectrum.com/postmaster. If you are contacting them, I'd suggest 
M> pointing it out to give them the opportunity to fix the redirect 
M> and/or the email error message.

M> By complete fluke, I found 
M> https://www.spectrum.net/support/internet/charter-postmaster-services/ 

M> That page has a section tilted "Email Security Alerts" which says:-

M>  Spectrum customers with compromised or infected computers who are 
M>  broadcasting outbound spam or virus-infected email won't be able
M>  to send email messages and will receive an error 554 Email
M>  Security Alert.
M>  
M>  To resolve this issue:

M> Send us the original blocked email in one of two ways:
M> Open the original message in your sent folder, update the 
M> address to unbl...@charter.net and send it. 
M> Create a new message addressed to unbl...@charter.net, copy 
M> and paste the original message, and then resend. 
M> Resend the email to the original recipient 48 hours later as a 
M> test. 
M> If you're still having problems, contact us 
M> https://www.spectrum.net/page/contact-us/. 

Wow! Thanks M. I will certainly follow up on this as the original email got to
me with no apparent problem. It was only when I tried to forward it that I ran
into problems.

-- 
Regards,
Jack LaRosa
Central Alabama USA

Using TB! 6.0.12
OS: Win 10 v6 Build: 9200


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Current version is 8.0.18 | 'Using TBUDL' information:
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Re: Message has not been sent

[MFPA]

Hi


On Friday 26 January 2018 at 6:29:33 PM, in
, Jack S. LaRosa wrote:-


> I was trying to forward an email and it kept getting
> denied, ostensibly by
> Charter (my ISP). But when I click on the part of the
> denial that says:

> Please visit http://www.charter.com/postmaster, I get
> a 404 error from Charter
> (now Spectrum).


www.charter.con diverts to www.spectrum.com and you get the 404 error 
because they have no page with the address 
www.spectrum.com/postmaster. If you are contacting them, I'd suggest 
pointing it out to give them the opportunity to fix the redirect 
and/or the email error message.

By complete fluke, I found 
https://www.spectrum.net/support/internet/charter-postmaster-services/ 

That page has a section tilted "Email Security Alerts" which says:-

 Spectrum customers with compromised or infected computers who are 
 broadcasting outbound spam or virus-infected email won't be able
 to send email messages and will receive an error 554 Email
 Security Alert.
 
 To resolve this issue:

Send us the original blocked email in one of two ways:
Open the original message in your sent folder, update the 
address to unbl...@charter.net and send it. 
Create a new message addressed to unbl...@charter.net, copy 
and paste the original message, and then resend. 
Resend the email to the original recipient 48 hours later as a 
test. 
If you're still having problems, contact us 
https://www.spectrum.net/page/contact-us/. 



-- 
Best regards

MFPA  

A closed mouth gathers no foot

Using The Bat! v7.4.16.14 (BETA) on Windows 10.0 Build 16299  



Current version is 8.0.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Message has not been sent

[Jack S. LaRosa]

Hello -,

On Friday, January 26, 2018 you wrote:

brt> Hello Jack,

brt> Just trying to get my head around his, What is the context?
brt> Yes, I also use the BAT and/but have found that in recent versions, it has
brt> been problematic and technicl support has not been as forthcoming as they 
used to be.
brt> They have a diabolical logging in system nowadays.

brt> So much so that I ahve even thought about scrapping the BAT. Technical 
needs to sharpen up.

brt> If you want you could always post your case on our web site, and that
brt> would force them to star6t doing things properly.
brt> The web site is:
brt> https://gobaug.org

brt> I wouldn't dare let myself become over-dependent on the BAT. One
brt> alternativr I run in parrallel witih the BAT is 
brt> Essential Pim Pro much more trou7ble-free than the BAT.

brt> The link is:


brt> https://www.essentialpim.com/
brt> How do you think I could help?

brt> Best

brt> Brian
brt> skype: brianstamturner (huddinge, sweden)

Thanks for the reply Brian.

I have very few complaints with TB! and have always received any help I needed
from The Bat Users Discussion List . I am not looking
to "bad mouth" TB! and have no desire to force them through humiliation to make
changes to TB! It's already a very powerful email client and as such has a
slightly steeper learning curve than other clients.

The next time you have any problems with TB! I would suggest shooting off an
email to the above address instead of tech support.

-- 
Regards,
Jack LaRosa
Central Alabama USA

Using TB! 6.0.12
OS: Win 10 v6 Build: 9200


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Current version is 8.0.18 | 'Using TBUDL' information:
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Re: Message has not been sent

[MAU]

Hello Jack,

> So, who is preventing the transmission of this forward?

The  Charter  (Spectrum)  mail server. As it says, because the message
was  identified  as  SPAM. I think you should contact your ISP to find
out why.

-- 
Best regards,

Miguel A. Urech (Els Poblets (Alicante) - Spain)
Using The Bat! v8.2
My photos at: http://mau.smugmug.com
My photoblog: http://mau.aminus3.com




Current version is 8.0.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Message has not been sent

[- brian r. turner-]

Hello Jack,

Just trying to get my head around his, What is the context?
Yes, I also use the BAT and/but have found that in recent versions, it has been 
problematic and technicl support has not been as forthcoming as they used to be.
They have a diabolical logging in system nowadays.

So much so that I ahve even thought about scrapping the BAT. Technical needs to 
sharpen up.

If you want you could always post your case on our web site, and that would 
force them to star6t doing things properly.
The web site is:
https://gobaug.org

I wouldn't dare let myself become over-dependent on the BAT. One alternativr I 
run in parrallel witih the BAT is 
Essential Pim Pro much more trou7ble-free than the BAT.

The link is:


https://www.essentialpim.com/
How do you think I could help?

Best

Brian
skype: brianstamturner (huddinge, sweden)

Friday, January 26, 2018, 7:29:33 PM, you wrote:

> Hello TBUDL'ers,

> I was trying to forward an email and it kept getting denied, ostensibly by
> Charter (my ISP). But when I click on the part of the denial that says:

> Please visit http://www.charter.com/postmaster, I get a 404 error from Charter
> (now Spectrum).

> Below is the entire TB log message containing the above link.

> !1/26/2018, 12:14:52: SEND  - Message has not been sent. Server
> reply - 5.2.0 36Et1x00H3c7r7o016Etpr Message identified as SPAM -
> Please visit http://www.charter.com/postmaster E5110
>  1/26/2018, 12:14:52: FETCH - 268 messages in the mailbox, 0 new
>  1/26/2018, 12:14:52: FETCH - connection finished - 0 messages received
>  1/26/2018, 12:14:52: SEND  - connection finished - 0 message(s) sent
>  1/26/2018, 12:14:52: SEND  - Some messages were not sent - check the log for 
> details

> So, who is preventing the transmission of this forward? It's worth noting 
> that I
> can send the forward using my Gmail account from within TB!.





-- 
Best regards,
 -mailto:b...@intcom.se

Current version is 8.0.18 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Message has not been sent

[Jack S. LaRosa]

Hello TBUDL'ers,

I was trying to forward an email and it kept getting denied, ostensibly by
Charter (my ISP). But when I click on the part of the denial that says:

Please visit http://www.charter.com/postmaster, I get a 404 error from Charter
(now Spectrum).

Below is the entire TB log message containing the above link.

!1/26/2018, 12:14:52: SEND  - Message has not been sent. Server reply - 5.2.0 
36Et1x00H3c7r7o016Etpr Message identified as SPAM - Please visit 
http://www.charter.com/postmaster E5110
 1/26/2018, 12:14:52: FETCH - 268 messages in the mailbox, 0 new
 1/26/2018, 12:14:52: FETCH - connection finished - 0 messages received
 1/26/2018, 12:14:52: SEND  - connection finished - 0 message(s) sent
 1/26/2018, 12:14:52: SEND  - Some messages were not sent - check the log for 
details

So, who is preventing the transmission of this forward? It's worth noting that I
can send the forward using my Gmail account from within TB!.


-- 
TIA,
Jack LaRosa

Using TB! 6.0.12
OS: Win 10 v6 Build: 9200


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Current version is 8.0.18 | 'Using TBUDL' information:
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