Re[2]: Printing problem with TheBAT! 2.12

2004-08-29 Thread Mike email (The Bat!)
Hi

Saturday, August 28, 2004, 7:06:13 PM, Thomas Fernandez wrote:


TF> I have received the plain-text message and printed it out. To my
TF> surprise, I confirm:

TF> 1.) When printing the message as is, the details after the colons are
TF> printed onto the next line, even though there seems to be no reason
TF> for it.

TF> 2.) When hitting reply and then printing it, it prints correctly.

TF> I am not sure why this is happening. I went into the headers I found
TF> in the original message:

TF> X-Mailer: MIME-tools 5.411 (Entity 5.404)
TF> Content-Type: multipart/mixed;

TF> While I don't see the reason for multipart/mixed, I think you have no influence
TF> on it anyway. However, this might give someone else a clue for this
TF> behaviour, because the reply (which prints fine) shows:

TF> MIME-Version: 1.0
TF> Content-Type: text/plain;

TF> It looks like TB has a problem printing multipart/mixed, but I cannot
TF> run a test series right now. Maybe this came up earlier?


  Just a thought. Is it possible to alter this behaviour using
  macros in a print template?

-- 
Best regards,
 
MFPAmailto:[EMAIL PROTECTED]

Using The Bat! v2.11.02 on Windows XP 5.1 Build 2600 Service Pack 1



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Printing problem with TheBAT! 2.12

2004-08-28 Thread Thomas Fernandez
Hello Vark,

On Sat, 28 Aug 2004 18:25:52 +0100 GMT (29/08/2004, 00:25 +0700 GMT),
Vark wrote:

V> Copy of message sent to you directly. Thanks for your assistance thus far.

I have received the plain-text message and printed it out. To my
surprise, I confirm:

1.) When printing the message as is, the details after the colons are
printed onto the next line, even though there seems to be no reason
for it.

2.) When hitting reply and then printing it, it prints correctly.

I am not sure why this is happening. I went into the headers I found
in the original message:

X-Mailer: MIME-tools 5.411 (Entity 5.404)
Content-Type: multipart/mixed;

While I don't see the reason for multipart/mixed, I think you have no influence
on it anyway. However, this might give someone else a clue for this
behaviour, because the reply (which prints fine) shows:

MIME-Version: 1.0
Content-Type: text/plain;

It looks like TB has a problem printing multipart/mixed, but I cannot
run a test series right now. Maybe this came up earlier?

-- 

Cheers,
Thomas.

Proofread carefully to see if you any words out.

Message reply created with The Bat! 2.12.02
under Chinese Windows 98 4.10 Build  A 





Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Printing problem with TheBAT! 2.12

2004-08-28 Thread Vark
Hello Thomas,

Copy of message sent to you directly. Thanks for your assistance thus far.

Richard



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Printing problem with TheBAT! 2.12

2004-08-28 Thread Thomas Fernandez
Hello Vark,

On Sat, 28 Aug 2004 18:00:25 +0100 GMT (29/08/2004, 00:00 +0700 GMT),
Vark wrote:

V> I can forward part of the email to the list if that would help
V> (data protection means I can't forward the whole thing).

If you forward it to the list or to me by PM, I will try and print it.

-- 

Cheers,
Thomas.

What we learn from movies: Any lock can be picked by a credit card or
a paper clip in seconds, unless it's the door to a burning building
with a child trapped inside.

Message reply created with The Bat! 2.12.02
under Chinese Windows 98 4.10 Build  A 





Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Printing problem with TheBAT! 2.12

2004-08-28 Thread Vark
Hello Thomas,

Thanks for the reply.

TF> Just a guess: Have you checked the margins at Message / Print Setup /
TF> General? It could be that the margins are set so that a new line is
TF> induced too early.

Tried changing the margins, and which editor was used to display the message. Appears 
to make no difference. Changing font size also makes no difference.

TF> This seems to contradict my theory but suggests another question: Are
TF> the incoming messages in plain text? If not, is the plain-text editor
TF> used for replying?

As above - I *think* I've tried all possible editor combinations.

Further tests - if I forward the email then the fault remains, but if I send it to 
another email client (Pegasus or OE) then it prints correctly. Copy/paste to another 
text editor also prints correctly. It does appear to be something with TheBat at this 
stage of the tests.

I can forward part of the email to the list if that would help (data protection means 
I can't forward the whole thing).

Richard



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Printing problem with TheBAT! 2.12

2004-08-28 Thread Thomas Fernandez
Hello Vark,

On Sat, 28 Aug 2004 13:25:29 +0100 GMT (28/08/2004, 19:25 +0700 GMT),
Vark wrote:

V> Name  : x y
V> Category  : vvwx

V> Etc,etc for 2 pages worth of fields. These emails display in TB
V> in the correct format - the problem comes with printing.

V> If you print the email from the main screen, or open the email
V> and print it from there, the print format looks like this:

V> Name  :x
V> y
V> Category  :
V> vvwx

Just a guess: Have you checked the margins at Message / Print Setup /
General? It could be that the margins are set so that a new line is
induced too early.

V> However, if you pretend to "reply" to the email, and print it
V> from that screen, then the email prints exactly as displayed on
V> screen

This seems to contradict my theory but suggests another question: Are
the incoming messages in plain text? If not, is the plain-text editor
used for replying?

-- 

Cheers,
Thomas.

Es existiert ein Interesse an der generellen Rezession der Applikation
relativ primitiver Methoden komplementaer zur Favorisierung adaquater
komplexer Algorithmen. (Warum einfach, wenn¡¦s auch kompliziert geht?)

Message reply created with The Bat! 2.12.02
under Chinese Windows 98 4.10 Build  A 





Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Printing problem with TheBAT! 2.12

2004-08-28 Thread Vark
Hi all,

Having scanned thru the list messages in the archive, I couldn't find a solution to 
the following, so I hope someone here can help.

I've just moved a car hire firm over to using TB from OE, and that has gone fine, 
however they receive on a regular basis emails from another firm giving car hire 
details, in the following format:

Name  : x y
Category  : vvwx

Etc,etc for 2 pages worth of fields. These emails display in TB in the correct format 
- the problem comes with printing.

If you print the email from the main screen, or open the email and print it from 
there, the print format looks like this:

Name  :x
y
Category  :
vvwx

However, if you pretend to "reply" to the email, and print it from that screen, then 
the email prints exactly as displayed on screen - and most importantly, this is how it 
is meant to be printed.

(Note that, with the above, if you have more than one word after the colon on a line, 
it tends to print the first word on the same line and then the rest on a second line, 
whereas if there is only one word as the post-colon word, it tends to get put on the 
next line).

Having played with the various settings available to me, I've found no way to prevent 
this behaviour - your thoughts would be appreciated! (Oh, and it's printer independant 
- it happens on my Brother HL5150D, and their HP multi-function thing).

Richard Oakham
Networks Engineer



Current version is 2.12.00 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html