Re[2]: templates stop working

2000-10-22 Thread Jan Rifkinson

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Hi BatListers.

  In a post time stamped 19:15:58 -0700 re: templates stop
  working   Januk  Aggarwal  wrote  in  reference  to  Jan
  Rifkinson's comment:

 I  have  a  folder  with new msg  reply templates. I have used
 both  these  templates  successfully for some time. Today these
 templates stopped working.

Januk Have  you  checked  the  folder  properties  to  see if the
Januk templates still exist?

  Yes they exxist

Januk Have   you  checked  your  system  for  virii  or  for  any
Januk batch/script  files that could be deleting anything in your
Januk mail folders?

  I  have  no  batch/script  files  running  my system is
  clear of virii.

Januk What  programs  were you running today before the templates
Januk stopped working? Have you installed any software today?

  The  software I was running is the same software tools I
  run  every  day  which  includes Ecco, IE5.5, Desknotes,
  Macro  Magic,  ICQ. Nothing new was installed before the
  templates stopped workng.

  Regards,

Jan Rifkinson
Ridgefield, CT USA
PGP ID: 0x4C9CDF9D
Reply to: [EMAIL PROTECTED]

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Re[2]: templates stop working

2000-10-22 Thread Jan Rifkinson

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Hi BatListers.

  In a post time stamped 06:55:42 -0700 re: templates stop
  working Ming-Li wrote:

Ming-Li On Saturday, October 21, 2000, 3:55:36 PM, Jan wrote:

 I  have  a  folder  with new msg  reply templates. I have used
 both  these  templates  successfully for some time. Today these
 templates stopped working.

Ming-Li What  do  you mean by "stopped working"? Does the Account
Ming-Li Templates take over, or no template is at work at all?

jr: No template works at all, i.e.

 I  checked  to  see if there was an address book entry -- there
 are no templates there.

Ming-Li So  the  usual  suspect is out. Just to be sure, however,
Ming-Li please  check  again  and  see  if there're more than one
Ming-Li entries for the same recipient in the AB.[...]

 I created a new folder  moved all my msgs over to this folder.
 Then  I closed TB!  reopened to allow the default templates to
 re-establish themselves. Same problem.

Ming-Li [...]  Did  you copy the old folder templates over to the
Ming-Li new  folder?  [...] templates.) Again, same problem means
Ming-Li "no  template  is working at all" or "the default account
Ming-Li templates are used"?

  jr: Here are the exact steps I took Ming Li.

  1. I created a new folder called test

  2.  I went to the folder where this problem is occurring
   I copied 3 random msgs to the "test" folder

  3. I selected a msg @ random  clicked "reply: icon  no
  reply  msg  template  of  any  kind  appeared.  The only
  element  included  was the quick template signature from
  the *original* folder.

  4.  I  repeated  using  some  selected  test  F4 - same
  result.

  5.  I  repeated  using  the  menu  reply  command - same
  result.

  6. I selected a msg @ random  used the "reply all" icon
the  default reply template *worked*. I wanted to try
  to  select a portion of the msg  reply to all but don't
  know how to do it.

  7.  I  re-installed TB!  repeated all of the above with
  the same results.

  8.  I  checked for duplicate entries in the address book
  but their weren't any.

  9. I checked all addresses to be answered in this folder
   none had any over-riding template @ the AB level.

  10. From the test folder I created a new AB entry of the
  same address  the default reply template worked.

  11. I returned to the original folder  replied to a msg
   the folder reply template worked.

  This  is the 2nd time these circumstances have presented
  themselves  in this manner  have resolved themselves in
  the identical manner. It seems to point to the AB.


Jan Rifkinson
Ridgefield, CT USA
PGP ID: 0x4C9CDF9D
Reply to: [EMAIL PROTECTED]

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