Cannot contact RITLABS
Hello TBUDL, I've been a The Bat user since v.2 and now I need some help. I'm paid up through 3.99.29 but unless I find a way to contact RITLABS I'm out of luck - there seems to be no way to contact them. I've had a disastrous computer crash and was forced to re-format my hard disk. Now I'm using TB! on their trial basis because, although I have v.3, their v3 Key Block won't work anymore. Can anyone tell me how I can contact RITLABS to get a usable (working) Key Block? -- Best regards, Quin Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Cannot contact RITLABS
Can anyone tell me how I can contact RITLABS to get a usable (working) Key Block? http://www.ritlabs.com/en/support/ -- Rick What's John McCain's special name for Cindy his wife? http://tiny.cc/Tn3X9 v4.0.26.5 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Cannot contact RITLABS
Hello Rick, Friday, August 8, 2008, 12:41:13 PM, you wrote: Can anyone tell me how I can contact RITLABS to get a usable (working) Key Block? http://www.ritlabs.com/en/support/ I've tried using those odd forms and have found them unusable. I haven't a clue as to how they can be used. Can anyone find a simple e-mail contact with the company? Many years ago, there were ways to ask e-mailed questions and get e-mailed answers. My question is still how get a copy of my Key Block for 3.99.29. My version 3 Key Block doesn't work and I can still find no way to contact the RITLABS people. -- Best regards, Quin Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Cannot contact RITLABS
Hello Rick, Friday, August 8, 2008, 12:41:13 PM, you wrote: Can anyone tell me how I can contact RITLABS to get a usable (working) Key Block? http://www.ritlabs.com/en/support/ I've tried using those odd forms and have found them unusable. I haven't a clue as to how they can be used. Can anyone find a simple e-mail contact with the company? Many years ago, there were ways to ask e-mailed questions and get e-mailed answers. My question is still how get a copy of my Key Block for 3.99.29. My version 3 Key Block doesn't work and I can still find no way to contact the RITLABS people. Read that page - there is a place to register and once you have done that you can create a support ticket and an individual will work on your problem. I Bcced Maxim when I made my first post but you must still make an attempt to work within their system. Go try it - it isn't difficult :) -- Rick Republican Priorities: ME first, party second, country - last v4.0.26.5 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Cannot contact RITLABS
Hello all, Friday, August 8, 2008, Quin Selman wrote: My question is still how get a copy of my Key Block for 3.99.29. My version 3 Key Block doesn't work and I can still find no way to contact the RITLABS people. I can resend it from system, but your email address used in registration doesn't work and I can not change it for resending. -- Bye Marek Mikus Czech support of The Bat! http://www.thebat.cz Using the best The Bat! 4.0.26.5 under Windows XP 5.1 Build 2600 Service Pack 2 with MyMacros,XMP,AnotherMacros, AntispamSniper v 2.8.1.1 Notebook Toshiba, Core2 Duo 1.83 GHz, 4 GB RAM Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Cannot contact RITLABS
Hello Rick, Friday, August 8, 2008, 1:48:58 PM, you wrote: Hello Rick, Friday, August 8, 2008, 12:41:13 PM, you wrote: Can anyone tell me how I can contact RITLABS to get a usable (working) Key Block? http://www.ritlabs.com/en/support/ I've tried using those odd forms and have found them unusable. I haven't a clue as to how they can be used. Can anyone find a simple e-mail contact with the company? Many years ago, there were ways to ask e-mailed questions and get e-mailed answers. My question is still how get a copy of my Key Block for 3.99.29. My version 3 Key Block doesn't work and I can still find no way to contact the RITLABS people. Read that page - there is a place to register and once you have done that you can create a support ticket and an individual will work on your problem. I Bcced Maxim when I made my first post but you must still make an attempt to work within their system. Go try it - it isn't difficult :) Thanks, Rick. I had tried these pages several times before I wrote these messages but without any success. But this time, following your directions (and a smidgeon of witches brew), it worked. Somehow! Now I'm waiting for a useful reply (I noticed that my inquiry did not fit in any of the standard categories). -- Best regards, Quin Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: Cannot contact RITLABS
Hello Rick, Friday, August 8, 2008, 1:48:58 PM, you wrote: Hello Rick, Friday, August 8, 2008, 12:41:13 PM, you wrote: Can anyone tell me how I can contact RITLABS to get a usable (working) Key Block? http://www.ritlabs.com/en/support/ I've tried using those odd forms and have found them unusable. I haven't a clue as to how they can be used. Can anyone find a simple e-mail contact with the company? Many years ago, there were ways to ask e-mailed questions and get e-mailed answers. My question is still how get a copy of my Key Block for 3.99.29. My version 3 Key Block doesn't work and I can still find no way to contact the RITLABS people. Read that page - there is a place to register and once you have done that you can create a support ticket and an individual will work on your problem. I Bcced Maxim when I made my first post but you must still make an attempt to work within their system. Go try it - it isn't difficult :) Thanks, Rick. I had tried these pages several times before I wrote these messages but without any success. But this time, following your directions (and a smidgeon of witches brew), it worked. Somehow! Now I'm waiting for a useful reply (I noticed that my inquiry did not fit in any of the standard categories). I noticed that Marek Mikus answered you on this list. Follow his direction and you will get fixed :) He is an authority -- Rick Dare we hope? Vote for hope in 08 v4.0.26.5 on Windows XP 5.1 Build 2600 Service Pack 3 Current version is 4.0.24.0 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
