[Touch-packages] [Bug 1876065] Re: After unplug headphones and plug them again no sound can be heard

2020-05-02 Thread
@Kai-Heng Feng

Mine is okay,too.
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384

A little suggestion: can you make a pop-up dialogue like ubuntu to
choose headphone/headset/mic? It will makes a lot easier to use
headphone/headset for KDE and Xfce4 users.

Thanks a lot. Now I can use my headset's mic.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1876065

Title:
  After unplug headphones and plug them again no sound can be heard

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  After startup with headset plugged in they play sound nicely - no
  issue. When they are unplugged, the sound is switched to the speaker
  (laptop) - all good. However, when I plug the headset back there is no
  sound. I see the app on pavucontrol, the volume is fine - everything
  looks fine except there is no sound. I dumped output of "pactl list"
  command on startup (headset plugged), after unplugging the headset,
  and when it is plugged back. From the comparison of these outputs, it
  looks like the source has got muted after the headset is plugged.

  Source #1
State: RUNNING
Name: alsa_input.pci-_00_1f.3.analog-stereo
Description: Built-in Audio Analog Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 7
Mute: yes

  Attached three outputs:
  headset-in.txt - after startup with headset plugged - all fine.
  headset-out.txt - after unplugged headset - sound through the speaker - all 
fine.
  headset-back.txt - after plugged headset back - no sound.

  Any help greatly appreciated.

  Regards,
  Roman

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1873384] Re: [Dell Inspiron 5577] Headphone has no sound out

2020-04-28 Thread
@Cruz Fernandez
In my laptop the 'headset' mode makes the headset totally unavailable, both the 
speaker and mic. The 'headphone' mode is okay with headset speaker and laptop 
internal mic.

And I do think that there should be the same POPUP-DIALOG for user to
choose in KDE and Xfce4 environment. It's inconvenient without it if
'headset' mode is actually unusable for user. Without it the user have
to dig-in deep to PulseAudio Panel and find out the key setting of
'internal mic'.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1873384

Title:
  [Dell Inspiron 5577] Headphone has no sound out

Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Computer:
  Dell inspiron 15 5577 Gaming
  intel i5 7300HQ version
  System:
  Kubuntu 20.04
  Bug:
  Plug-in headphone has no sound out, meanwhile computer's speaker is okay when 
unplugged the headphone.
  Additional information:
  Headphone is okay when kubuntu 18.04.3 is installed on the computer.
  Alsamixer is checked and headphone are not mute.
  Headphone plugin state can be correctly detected, and speaker can 
automatically mute until headphone unplugged.
  External usb soundcard is usable with headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.12
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  Uname: Linux 5.4.0-24-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri Apr 17 11:14:43 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed 
maybe-ubiquity quiet splash nomodeset ---
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  ProcEnviron:
   LANGUAGE=zh_CN:zh
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=zh_CN.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  sherlockholmes   1242 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  MachineType: Dell Inc. Inspiron 5577
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic 
root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-24-generic N/A
   linux-backports-modules-5.4.0-24-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/02/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 090HMC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5577
  dmi.product.sku: 07E1
  dmi.product.version: 1.1.3
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions

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[Touch-packages] [Bug 1873384] Re: [Dell Inspiron 5577] Headphone has no sound out

2020-04-28 Thread
@Hui Wang
My problem is different from the comment you provided, LOL.
1. I'm using Kubuntu. Kubuntu DOESN'T HAVE the POPUP-DIALOG because KDE 
environment uses PulseAudio to manage audio system. When a user plug in a 
headset there are no options to choose from, the program sets it automatically. 
It's the same problem in Xfce4 of Xubuntu.
2. Before I plug in, the capture is the internal one. But when I do, the 
settings automatically changes to 'Microphone' or 'Headset Microphone', in both 
situation my headset is unable to work.(KDE envionment, all these settings are 
accessible in PulseAudio) Only after I've change the setting to 'Internal 
Microphone' manually could I hear the voice.
3. I installed Ubuntu Desktop and tested the problem in the environment. The 
POPUP-DIALOG shows with the 3 options when I plug in headset. 'Microphone' 
option can make my headset work. 'Headset' option makes the same problem as 
KDE one.
4. Does the Dell laptop you got have the 2 x 3.5mm Headset Jack or the 1 x 
3.5mm Headset Jack which is same as my laptop? Or there is something different 
in the circuit design or audio device firmware settings that makes the 
differences appear.

Anyway, thank you for your help. Without it I can't dig in the problem
and find something.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1873384

Title:
  [Dell Inspiron 5577] Headphone has no sound out

Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Computer:
  Dell inspiron 15 5577 Gaming
  intel i5 7300HQ version
  System:
  Kubuntu 20.04
  Bug:
  Plug-in headphone has no sound out, meanwhile computer's speaker is okay when 
unplugged the headphone.
  Additional information:
  Headphone is okay when kubuntu 18.04.3 is installed on the computer.
  Alsamixer is checked and headphone are not mute.
  Headphone plugin state can be correctly detected, and speaker can 
automatically mute until headphone unplugged.
  External usb soundcard is usable with headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.12
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  Uname: Linux 5.4.0-24-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri Apr 17 11:14:43 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed 
maybe-ubiquity quiet splash nomodeset ---
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  ProcEnviron:
   LANGUAGE=zh_CN:zh
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=zh_CN.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  sherlockholmes   1242 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  MachineType: Dell Inc. Inspiron 5577
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic 
root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-24-generic N/A
   linux-backports-modules-5.4.0-24-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/02/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 090HMC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5577
  dmi.product.sku: 07E1
  dmi.product.version: 1.1.3
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions

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More help   : 

[Touch-packages] [Bug 1873384] Re: Headphone has no sound out

2020-04-26 Thread
Update:
I find out that in PulseAudio Panel the settings of input device should be 
choose as 'Internal Microphone' rather than 'Headset Microphone' or 
'Microphone', and the speakers of my headset can work properly.

My laptop's 1 jack hole connection and headset can work properly on
Windows, both headset speaker and mic can work.

Suggestion:
Add correct support for 1 jack headset in linux audio frameworks, no matter 
PulseAudio, Alsa and so on.
1 jack headset can save 1 x 3.5mm hole position from traditional 2 x 3.5mm 
headset, more and more laptop will accept such kind of headset connection.

** Attachment added: "The photo of my 1 jack hole headset connection of 
inspiron 15 gaming 5577"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+attachment/5360855/+files/20200426_232901.jpg

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1873384

Title:
  Headphone has no sound out

Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Computer:
  Dell inspiron 15 5577 Gaming
  intel i5 7300HQ version
  System:
  Kubuntu 20.04
  Bug:
  Plug-in headphone has no sound out, meanwhile computer's speaker is okay when 
unplugged the headphone.
  Additional information:
  Headphone is okay when kubuntu 18.04.3 is installed on the computer.
  Alsamixer is checked and headphone are not mute.
  Headphone plugin state can be correctly detected, and speaker can 
automatically mute until headphone unplugged.
  External usb soundcard is usable with headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.12
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  Uname: Linux 5.4.0-24-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri Apr 17 11:14:43 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed 
maybe-ubiquity quiet splash nomodeset ---
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  ProcEnviron:
   LANGUAGE=zh_CN:zh
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=zh_CN.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  sherlockholmes   1242 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  MachineType: Dell Inc. Inspiron 5577
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic 
root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-24-generic N/A
   linux-backports-modules-5.4.0-24-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/02/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 090HMC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5577
  dmi.product.sku: 07E1
  dmi.product.version: 1.1.3
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1873384/+subscriptions

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[Touch-packages] [Bug 1873384] Re: Headphone has no sound out

2020-04-26 Thread
I've installed Ubuntu Desktop and now I find out the problem's temporary
solve. Please someone can notify the teams that can solve this problem.

In Ubuntu Desktop, when I plug in the headphone(headset actually, it
have speaker and mic and can work properly on mobile phone, one 3.5mm
jack), the pop-dialogue show up and give me 3 choose items---
Headphone Headset and Speaker

When I choose the headphone item, my headset speakers can work properly. I 
didn't test the mic because my laptop have a build-in one. 
When I choose the headset, the problem shows up, my headset can't work.

In KDE Desktop and Xfce, they both use PulseAudio Control Panel.
PulseAudio detects headphone automatically without pop-up dialogue, and
the problem shows up.

Maybe the PulseAudio detects the headset correctly, but it treat the
headset as old fashioned 2 x 3.5mm jacks kind. Now the new kinds of
headset have only one 3.5mm jack with speaker & mic channel on it. My
Inspiron 15 Gaming 5577 have the 2-in-1 3.5mm jack hole so when system
use old fashion mode it can't work properly.

It can also explain why it can work in headphone mode. Headphone mode is
compatible with the 1 jack headset but can't use headset's mic.

Suggestions: Provide KDE and Xfce4 Desktop environment 'Headphone plug-
in' pop-up dialogue so that we can choose 'headphone'compatible mode at
least. Separate headset mode into '1 jack headset' and '2 jack headset'
mode to make headset work properly in different platform.

** Also affects: pulseaudio (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: pulseaudio (Ubuntu)
 Assignee: (unassigned) => 黄闫 (prayerholmes)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1873384

Title:
  Headphone has no sound out

Status in linux package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Computer:
  Dell inspiron 15 5577 Gaming
  intel i5 7300HQ version
  System:
  Kubuntu 20.04
  Bug:
  Plug-in headphone has no sound out, meanwhile computer's speaker is okay when 
unplugged the headphone.
  Additional information:
  Headphone is okay when kubuntu 18.04.3 is installed on the computer.
  Alsamixer is checked and headphone are not mute.
  Headphone plugin state can be correctly detected, and speaker can 
automatically mute until headphone unplugged.
  External usb soundcard is usable with headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubiquity 20.04.12
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  Uname: Linux 5.4.0-24-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  Date: Fri Apr 17 11:14:43 2020
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed 
maybe-ubiquity quiet splash nomodeset ---
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  ProcEnviron:
   LANGUAGE=zh_CN:zh
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=zh_CN.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  sherlockholmes   1242 F pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-04-16 (0 days ago)
  InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200416)
  MachineType: Dell Inc. Inspiron 5577
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic 
root=UUID=18303cc3-5e85-4677-8bca-60324bae9608 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-24-generic N/A
   linux-backports-modules-5.4.0-24-generic  N/A
   linux-firmware1.187
  Tags:  focal
  Uname: Linux 5.4.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/02/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.3
  dmi.board.name: 090HMC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.3:bd12/02/2018:svnDellInc.:pnInspiron5577:pvr1.1.3:rvnDellInc.:rn090HMC:rvrA00:cvnDellInc.:ct10:cvrNotSpecified:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 5577
  dmi.product.sku: