[Touch-packages] [Bug 1599126] [NEW] On return from a previous Log Out, Wi-Fi fails to restore.
Public bug reported: When returning from a previous Log Out, the previously connected Wi-Fi fails to reconnect. In contrast, when rebooting or performing a restart, the system connects to the previously connected Wi-Fi. Although the Enable Wi-Fi drop-down menu item is ticked, the connect button on the appropriate panel is greyed out. The only practical solution is to perform a restart which restores the Wi-Fi connection without further action. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1599126 Title: On return from a previous Log Out, Wi-Fi fails to restore. Status in alsa-driver package in Ubuntu: New Bug description: When returning from a previous Log Out, the previously connected Wi-Fi fails to reconnect. In contrast, when rebooting or performing a restart, the system connects to the previously connected Wi-Fi. Although the Enable Wi-Fi drop-down menu item is ticked, the connect button on the appropriate panel is greyed out. The only practical solution is to perform a restart which restores the Wi-Fi connection without further action. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1599126/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1563112] Re: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound
Despite the crackling on the Speaker Test, I have managed to get YouTube videos to play with un-distorted sound using Firefox. Obviously, Firefox's input to the sound system appears to work as expected. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1563112 Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Confirmed Bug description: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1563112/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1574871] [NEW] On return from a previous Log Out, WiFi fails to restore.
Public bug reported: When restarting from scratch, the previous WiFi enabled state is remembered and restored. However, when logging back in after a Log Out, the WiFi is sometimes (but not always) disabled. This might have been reported under Ubuntu 15.04 and certainly occurred under 15.10. Unfortunately, it has not been fixed for 16.04 LTS. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1574871 Title: On return from a previous Log Out, WiFi fails to restore. Status in alsa-driver package in Ubuntu: New Bug description: When restarting from scratch, the previous WiFi enabled state is remembered and restored. However, when logging back in after a Log Out, the WiFi is sometimes (but not always) disabled. This might have been reported under Ubuntu 15.04 and certainly occurred under 15.10. Unfortunately, it has not been fixed for 16.04 LTS. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1574871/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1563112] Re: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound
This bug is also reported via the UbuntuMATE community: https://ubuntu-mate.community/t/problems-with-sound-on-rpi-2-3-under- ubuntu-mate/5087 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1563112 Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Confirmed Bug description: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1563112/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1563112] Re: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound
Having upgraded the Raspberry Pi (2 & 3) to Ubuntu MATE 16.04 Beta 2, the bug is still present and can be demonstrated adequately by attempting the built-in Speaker Test. Interestingly, the Raspberry Pi s are capable of attempting to run the Software Defined Radio app Gqrx. This app has instability issues of its own, reported elsewhere. However, when it does run (for up to 2 minutes before crashing), it is capable of outputting decent quality stereo sound via the speakers although the sound sequence always seems to begin with a broken sound stream. Whether the handshake between the app and ALSA or its breakdown is the cause of the app crashing is another matter but since the app is capable of receiving good quality broadcast stereo sound via the VHF band, this sound is capable of being reproduced at high quality via ALSA and the HDMI interface to the monitor (with speakers) whilst the app is running. As soon as I can upgrade to Ubuntu MATE 16.04, I shall report back with further observations. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1563112 Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Confirmed Bug description: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1563112/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1563112] Re: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound
The bug also exists on Ubuntu MATE 15.10 running on the Raspberry Pi 2. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1563112 Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: New Bug description: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1563112/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1563112] Re: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound
Just in case it is not obvious from the data collected, this relates to the version of Ubuntu MATE 15.10 running on a Raspberry Pi 3 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1563112 Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: New Bug description: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1563112/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1563112] [NEW] [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound
Public bug reported: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug armhf wily -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1563112 Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: New Bug description: This bug can be reproduced by using the Speaker Testing for bcm2835 ALSA window from the Sound Preferences > Hardware > Test Speakers button. Clicking the Front Left or the Front Right Test buttons causes the bug to be demonstrated. The bug prevents apps that produce sound from working correctly. This bug has been mentioned recently on Google+ by David Johnson although probably not reported through the Ubuntu bug reporting system. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 4.1.18-v7+ armv7l ApportVersion: 2.19.1-0ubuntu5 Architecture: armhf AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 895 F pulseaudio CurrentDesktop: MATE Date: Tue Mar 29 00:16:18 2016 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:ALSA successful Symptom_Card: bcm2835 ALSA - bcm2835 ALSA Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [bcm2835 - bcm2835 ALSA, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1563112/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
** Changed in: alsa-driver (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: Invalid Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1408110/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1513273] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted
Despite no activity on this bug, the fault is still there. If Musescore is started first, the sound is distorted. If the Sound panel (under Systems Settings) is opened when Musescore is playing distorted sound and the test buttons activated, then the tests are also distorted. If Musescore is shut down and the test buttons activated, the test sounds play undistorted. If Musescore is subsequently started, it then appears to play undistorted sound. I have gone to the trouble of reporting this bug in the hope that its solution might contribute to improvement of Ubuntu. If noone else is sufficiently concerned, then the bug report will probably expire again, even though the bug remains. Hopefully, it will not be there in 16.04 but if it is, one can only continue to file a report on it. ** Changed in: alsa-driver (Ubuntu) Status: Expired => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1513273 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted Status in alsa-driver package in Ubuntu: Confirmed Bug description: The distorted sound only occurs when using MuseScore 2.0.2 to play music through the speakers. The sound initially appears distorted and crackly. Using the Sound app to test the speakers, the normal test signal is distorted and crackly, even though the tests sound normal before the MuseScore app is launched. This distortion persists for an indeterminate period of time, sometimes a few seconds, sometime several minutes. Then, all of a sudden, the sound quality returns to normal and the test signals sound normal without distortion. This seems to occur every time MuseScore is started, even though the sound quality when tested using the Sound app or playing sound from the Videos and Rhythmbox Music Player before MuseScore is started is normal and distortion-free. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 ApportVersion: 2.19.1-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0p: david 1495 F...m pulseaudio /dev/snd/controlC1: david 1495 F pulseaudio /dev/snd/controlC0: david 1495 F pulseaudio CurrentDesktop: Unity Date: Thu Nov 5 00:17:09 2015 InstallationDate: Installed on 2015-07-23 (104 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted UpgradeStatus: Upgraded to wily on 2015-10-22 (13 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1513273/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1513273] [NEW] [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted
Public bug reported: The distorted sound only occurs when using MuseScore 2.0.2 to play music through the speakers. The sound initially appears distorted and crackly. Using the Sound app to test the speakers, the normal test signal is distorted and crackly, even though the tests sound normal before the MuseScore app is launched. This distortion persists for an indeterminate period of time, sometimes a few seconds, sometime several minutes. Then, all of a sudden, the sound quality returns to normal and the test signals sound normal without distortion. This seems to occur every time MuseScore is started, even though the sound quality when tested using the Sound app or playing sound from the Videos and Rhythmbox Music Player before MuseScore is started is normal and distortion-free. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 ApportVersion: 2.19.1-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0p: david 1495 F...m pulseaudio /dev/snd/controlC1: david 1495 F pulseaudio /dev/snd/controlC0: david 1495 F pulseaudio CurrentDesktop: Unity Date: Thu Nov 5 00:17:09 2015 InstallationDate: Installed on 2015-07-23 (104 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted UpgradeStatus: Upgraded to wily on 2015-10-22 (13 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug wily -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1513273 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted Status in alsa-driver package in Ubuntu: New Bug description: The distorted sound only occurs when using MuseScore 2.0.2 to play music through the speakers. The sound initially appears distorted and crackly. Using the Sound app to test the speakers, the normal test signal is distorted and crackly, even though the tests sound normal before the MuseScore app is launched. This distortion persists for an indeterminate period of time, sometimes a few seconds, sometime several minutes. Then, all of a sudden, the sound quality returns to normal and the test signals sound normal without distortion. This seems to occur every time MuseScore is started, even though the sound quality when tested using the Sound app or playing sound from the Videos and Rhythmbox Music Player before MuseScore is started is normal and distortion-free. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 ApportVersion: 2.19.1-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0p: david 1495 F...m pulseaudio /dev/snd/controlC1: david 1495 F pulseaudio /dev/snd/controlC0: david 1495 F pulseaudio CurrentDesktop: Unity Date: Thu Nov 5 00:17:09 2015 InstallationDate: Installed on 2015-07-23 (104 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Digital clip or distortion, or "overdriven" sound Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted UpgradeStatus: Upgraded to wily on 2015-10-22 (13 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
After experiencing warmer weather and hence a warmer start-up temperature for my laptop, I discovered that the sound system would not work at all and would not respond to a re-boot. In order to prepare the laptop for a possible return under the guarantee, I re-installed Ubuntu 14.04.02 LTS and confirmed the fault by running the built-in diagnostic (selected through the options obtained by holding F12 on start-up). This caused the circuit board to warm up appreciably and, surprise, surprise, the audio system returned to functionality on re-booting. However, its functionality did not remain as the laptop cooled to normal ambient temperature. I discussed these symptoms with Dell Technical support who offered to send out a Technician (Engineer?) to change the sound board. He arrived the next day and changed the board, explaining that sometimes, very rarely, there might be a dry joint which is impossible to see visually. On switch on, the sound worked perfectly. To date, I have not been able to duplicate any faulty operation whatsoever including starting up from cold (the weather is now cooler) and allowing the laptop to warm up by running the diagnostics or running processor-intensive apps light Flightgear that cause the fan to come on. It would seem that all my previously reported problems were down to a possible dry joint. Three cheers to Dell Technical support who responded to my query by sending around a Technician who was able to complete the repair. I wish that I had spoken to Technical support earlier although I did not want to be in the situation of having the laptop returned with No Fault Found especially when the fault was inconsistent and apparently related to the operating system. Thanks to all those in this forum who took the time to look at my fault report and to confirm the operation of the software. I now have the laptop running Ubuntu 15.04 and it preforms beautifully. I look forward to the next release -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: Confirmed Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor:
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
I do not seem to find a way to close this bug report. The problem is fixed but does not need (IMHO) any software intervention. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: Confirmed Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1408110/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1450207] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem
** Changed in: alsa-driver (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1450207 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem Status in alsa-driver package in Ubuntu: New Bug description: When starting Ubuntu from boot-up, sometimes the F11 and F12 keys have no effect on the sound volume, even though it can be controlled by the slider in the Sound window. This can often be restored by re-booting the OS. When the F11 and F12 keys are working as expected, a pop is heard in the speakers indicating a change of volume level. The output volume slider in the Sound window has the same effect. However, when adjusting the volume using the slider in the pull-down menu at the top right of the desktop, the sound level is adjusted as seen by the slider moving in the Sound window. However, this produces no audible pop as occurs when the volume level is adjusted by other methods. Ubuntu 15.04 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Uname: Linux 3.19.0-15-generic x86_64 ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 1590 F pulseaudio /dev/snd/controlC1: david 1590 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 29 22:13:15 2015 InstallationDate: Installed on 2015-04-23 (6 days ago) InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: Volume slider, or mixer problems Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem UpgradeStatus: Upgraded to vivid on 2015-04-23 (6 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1450207/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
** Changed in: alsa-driver (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: Confirmed Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1408110/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1450207] [NEW] [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem
Public bug reported: When starting Ubuntu from boot-up, sometimes the F11 and F12 keys have no effect on the sound volume, even though it can be controlled by the slider in the Sound window. This can often be restored by re-booting the OS. When the F11 and F12 keys are working as expected, a pop is heard in the speakers indicating a change of volume level. The output volume slider in the Sound window has the same effect. However, when adjusting the volume using the slider in the pull-down menu at the top right of the desktop, the sound level is adjusted as seen by the slider moving in the Sound window. However, this produces no audible pop as occurs when the volume level is adjusted by other methods. Ubuntu 15.04 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Uname: Linux 3.19.0-15-generic x86_64 ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 1590 F pulseaudio /dev/snd/controlC1: david 1590 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 29 22:13:15 2015 InstallationDate: Installed on 2015-04-23 (6 days ago) InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: Volume slider, or mixer problems Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem UpgradeStatus: Upgraded to vivid on 2015-04-23 (6 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug vivid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1450207 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem Status in alsa-driver package in Ubuntu: New Bug description: When starting Ubuntu from boot-up, sometimes the F11 and F12 keys have no effect on the sound volume, even though it can be controlled by the slider in the Sound window. This can often be restored by re-booting the OS. When the F11 and F12 keys are working as expected, a pop is heard in the speakers indicating a change of volume level. The output volume slider in the Sound window has the same effect. However, when adjusting the volume using the slider in the pull-down menu at the top right of the desktop, the sound level is adjusted as seen by the slider moving in the Sound window. However, this produces no audible pop as occurs when the volume level is adjusted by other methods. Ubuntu 15.04 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Uname: Linux 3.19.0-15-generic x86_64 ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 1590 F pulseaudio /dev/snd/controlC1: david 1590 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 29 22:13:15 2015 InstallationDate: Installed on 2015-04-23 (6 days ago) InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: Volume slider, or mixer problems Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] volume slider problem UpgradeStatus: Upgraded to vivid on 2015-04-23 (6 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1450207/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
Since upgrading to 15.04, I still experience inconsistent behaviour in the sound system. Sometimes, the system does not detect the speakers at all on boot-up. At other times, the Sound panel shows the HDMI sound in the Settings for Speakers section (although this can be corrected by clicking on the Speakers in the Play Sound Through box. Currently (under 15.04), plugging in headphones no longer brings up the dialogue box requesting to know what device was plugged into the headphone socket (Stereo Headphones, Headset with microphone or microphone alone). The Headphones appear in the Play Sound Through listing and disappear when the headphones are removed. The sound is directed from the speakers to the headphones if the latter are plugged in. However, now (under 15.04) it is possible to select the Speakers for the sound output even when the headphones are plugged in. This was certainly not the case under 14.10 where the headphones had priority as though the headphone socket was hard wired. I have just tried plugging a mono microphone in the headphone socket. This causes the headphones to appear in the Play Sound Through box. Unfortunately, the sound has now gone crackly and is not responding to a change of volume control keys. A reboot seems to be called for. When playing sound from a Video (using the Videos app), the sound can become crackly although it can be restored to normal by exercising the volume control keys (F11 F12) up and down. If this fails and the sound disappears altogether, it is necessary to reboot although this does not work every time and several reboots are required to restore the sound to normal. If I use the Volume Control app's Configuration tab to set the Built-in Audio option to Off, the Speakers in the Sound app show Settings for HDMI / DisplayPort Mode as Digital Stereo (HDMI) Output. By clicking on the Speakers in the Play Sound Through box, the Settings for Speakers are restored with the Test Sound button appearing. The Built-in Audio Profile changes from Off to Analogue Stereo Output. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: New Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
After a reboot, plugging a headphone extension lead (open circuit) into the headphone socket brings up Headphones in the Sound - Output tab and both Headset Microphone and Microphone in the Input tab. Removing the lead removes the extra microphone from the Input tab and the Headphones from the Output tab. This behaviour seems more logical - except than the volume keys (F11 F12) have now stopped working! The volume can be adjusted with the cursor on the Output volume slider but the keyboard keys are not working. Curiouser and curiouser. (After Alice in Wonderland!) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: New Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1408110/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1408110] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
Now that the sound system is going through one of its funny moods, plugging in a mono microphone brings up Headphones on the Play Sound Through box although the Speakers can still be selected as Output. Selecting the Input tab of the Sound panel, the Microphone shows up as an input device (as does a non-existent Headset Microphone). If Microphone is selected, the Input level ribbon seems to indicate sensitivity to sound at the microphone. However, unplugging the Microphone does not remove the Microphone from the Record sound from box. Neither does it remove the Headphones from the Play Sound through box under the Output tab. I would appreciate if other Dell XPS-13 owners are experiencing similar problems (as Ianni67 above) as this probably confirms the fault as being in the software rather than a generic hardware fault. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: New Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1408110/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1408110] [NEW] [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while
Public bug reported: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D3p: david 2288 F...m pulseaudio /dev/snd/controlC0: david 2288 F pulseaudio /dev/snd/pcmC1D0p: david 2288 F...m pulseaudio /dev/snd/controlC1: david 2288 F pulseaudio CurrentDesktop: Unity Date: Tue Jan 6 21:15:39 2015 InstallationDate: Installed on 2014-12-11 (26 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Speaker, Internal Symptom_Type: Sound works for a while, then breaks Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while UpgradeStatus: Upgraded to utopic on 2014-12-11 (25 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug utopic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1408110 Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] fails after a while Status in alsa-driver package in Ubuntu: New Bug description: When playing a video via the Videos app, the sound through the internal speakers develops crackles and sometimes disappears completely. I collected the data for the bug report at the instance that the sound had failed. Using the Sound panel in Systems Settings to test the sound produces no response. I have also selected the Volume Control app and attempted to switch the sound using the Configuration tab and switching the built-in audio between Off and Analogue Stereo Output. Sometimes this works and sometimes is does not. Having left the Videos app running whist typing this, I have noticed that the sound seems to start and stop whilst typing via the keyboard. I note that the Playback tab in the Volume Control window shows that the sound is being produced by the Videos app (the lower ribbon moves with the sound amplitude). This bug might be associated with intermittent recognition of the hardware on startup. The Sound window sometimes shows no audio device. At other times, the speakers are given the HDMI menu dropdown but this can be corrected by plugging in a pair of headphones and switching back to the speakers which then show the correct Test Sound legend. I have noticed several instances of the sound cutting out and cutting back in whilst typing this report as if the interrupts from the keyboard strokes are interrupting the sound connection. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2 Uname: Linux 3.16.0-29-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID
[Touch-packages] [Bug 1402194] Re: PCI/internal sound card not detected
apport information ** Tags added: apport-collected ** Description changed: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. + --- + ApportVersion: 2.14.7-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: david 2190 F pulseaudio + /dev/snd/controlC1: david 2190 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.10 + InstallationDate: Installed on 2014-12-11 (8 days ago) + InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) + Package: alsa-driver (not installed) + Tags: utopic + Uname: Linux 3.18.1-031801-generic x86_64 + UpgradeStatus: Upgraded to utopic on 2014-12-11 (8 days ago) + UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/11/2014 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A05 + dmi.board.name: 0D13CR + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: 0.1 + dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: + dmi.product.name: XPS13 9333 + dmi.sys.vendor: Dell Inc. ** Attachment added: AlsaInfo.txt https://bugs.launchpad.net/bugs/1402194/+attachment/4284638/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output
[Touch-packages] [Bug 1402194] BootDmesg.txt
apport information ** Attachment added: BootDmesg.txt https://bugs.launchpad.net/bugs/1402194/+attachment/4284639/+files/BootDmesg.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2190 F pulseaudio /dev/snd/controlC1: david 2190 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 InstallationDate: Installed on 2014-12-11 (8 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Package: alsa-driver (not installed) Tags: utopic Uname: Linux 3.18.1-031801-generic x86_64 UpgradeStatus: Upgraded to utopic on 2014-12-11 (8 days ago) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe :
[Touch-packages] [Bug 1402194] CurrentDmesg.txt
apport information ** Attachment added: CurrentDmesg.txt https://bugs.launchpad.net/bugs/1402194/+attachment/4284640/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2190 F pulseaudio /dev/snd/controlC1: david 2190 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 InstallationDate: Installed on 2014-12-11 (8 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Package: alsa-driver (not installed) Tags: utopic Uname: Linux 3.18.1-031801-generic x86_64 UpgradeStatus: Upgraded to utopic on 2014-12-11 (8 days ago) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe
[Touch-packages] [Bug 1402194] ProcEnviron.txt
apport information ** Attachment added: ProcEnviron.txt https://bugs.launchpad.net/bugs/1402194/+attachment/4284641/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2190 F pulseaudio /dev/snd/controlC1: david 2190 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 InstallationDate: Installed on 2014-12-11 (8 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Package: alsa-driver (not installed) Tags: utopic Uname: Linux 3.18.1-031801-generic x86_64 UpgradeStatus: Upgraded to utopic on 2014-12-11 (8 days ago) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe :
[Touch-packages] [Bug 1402194] PulseList.txt
apport information ** Attachment added: PulseList.txt https://bugs.launchpad.net/bugs/1402194/+attachment/4284642/+files/PulseList.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. --- ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2190 F pulseaudio /dev/snd/controlC1: david 2190 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 InstallationDate: Installed on 2014-12-11 (8 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Package: alsa-driver (not installed) Tags: utopic Uname: Linux 3.18.1-031801-generic x86_64 UpgradeStatus: Upgraded to utopic on 2014-12-11 (8 days ago) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe :
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
This is a further report on the behaviour of the sound system. I did not experence any crackling today so am unable to report on its occurrence. I played a video using the Videos app and ontained good quality sound. Plugging a pair of good quality headphones allowed me to listen for any instances of poor quality. None were heard. I note that a pair o fheadphones appears to override any signal being sent to the Speakers (as one would normally expect for electrical switching of the output via the headphone socket) as noted in comment #12. However, I also note that the system retains separate volume controls for speakers and headphones. Thus, if the speakers are set to a louder volume than the headphones, highlighting the Speakers menu item in the Sound panel will increase the volume of the sound in the headphones. When I plugged an HDMI monitor into the DisplayPort socket, the video display system recognised the monitor and extended the display to it. I was thus able to move the Videos window into the monitor's area and get the window to appear in full screen as it does on the laptop's screen. However, the sound remained playing through the headphones. There was no HDMI/Display Port menu item in the Sound panel. Using the workaround as in the initial bug description, I opened the VLC app, selected the HDMI under Audio Devices and, as soon as a video file was opened, the HDMI menu item appeared. I closed the VLC app and highlighted the HDMI menu item which caused the sound to play out of the minotor's speakers. Unplugging the monitor from the Display Port caused the display to revert to the laptop's display and the sound menu item caused the sound to be directedto revert to the headphones that remained plugged in. However, reconnecting the HDMI monitor brought up the HDMI sound output option in the Sound panel. Highlighting of the HDMI caused the sound to be redirected to the monitor's speakers once again. Just for good measure, I switched on a previously paired set of Bluetooth headph ones. Their menu item appeared in the Sound panel and the sound was able to be directed to them as one might expect. What I regard as part of this bug report is therefore the failure of the sound system to recognise the availability of the HDMI / Display Port sound option without having to kick it into action using the VLC app. Other outputs such as the headphone and Bluetooth headphones seem to achieve this but not the connection to the Display Port unless previously primed by VLC. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Having downloaded and installed todays latest kernel update v3.18.1, I now find that the HDMI / Display Port menu items appears in the Sound pane when the HDMI monitor is plugged into the Display Port. This was after a cold start. Since this was the start of this bud report and now appears to be fixed, it might be appropriate to close this bug report. Thank you all you developers who might have read this and made the appropriate tweaks in the kernel. (I note from the CHANGES file that some work had been done on ALSA.) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Sorry, still not fixed. When plugging in a Sony TV set with HDMI, it is not recognised without using VLC to kick start the recognition. Once recognised, removing the Display Port plug and re-inserting it sometimes removes the HDMI menu item and has it re-appear but not predictably so. Sometimes the TV set displays the message Audio Source not recognised. The video works alright but the sound system output recognition still needs improvements. The Display Port adapter used is an Apple adapter from Display Port (now known as Thunderbolt) to a standard HDMI male to male lead. (The new Apple MacBook Pros now have a dedicated HDMI connector and can therefore use a standard HDMI cable - Dell take note!) I shall look forward to the next kernel update. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
I am attempting to eliminate possible poor electrical connections associated with the headphone socket by starting up the laptop from cold (literally having cooled down) and running a video to check the sound quality. Last evening, within 10 minutes of starting the laptop from cold, the sound became crackly. I used the Test Sound button on the Sound panel and found no response from the Front Left Test button. However, the Front Right Test button caused a muted response from the left speaker! I did an immediated restart and everything then worked perfectly - no crackles and correct sound tests. This morning, after an overnight cold soak, the system started up and the speakers responded correctly to the Test Sound button. However, within 10 minutes of playing a video, the sound became crackly. The speakers responded correctly to the test Sound button and the crackles subsided. I plugged in a pair of headphones which caused the device identification panel (headphones, headset or microphone) to pop up. However, the sound was directed through the headphone straight away. On removing the headphones, the sound went back to the speakers without having to click their menu item in the Sound panel. (Has the system learned from previous connections?) After a further 20 minutes of playing the video, the sound became crackly again. The speakers did respond correctly to the Test Sound button but the crackles were still evident. I picked up the laptop and gently tapped the underside of the case near the headphone socket. This might have contributed to the crackling sound but it then disappeared and the speakers sounded normal again. By this time, the laptop had warmed up to its normal operating temperature. Since plugging in headphones seems to cause an interrupt that brings up the device select panel, there must be an electrical interface between the headphone socket and the circuit board. I doubt if the headphone socket is gold plated but intermittent connection must be expected with such an interface. Normally, when there is a connection between mechanical contacts and electronic circuits, some form of bounce suppression is employed. Apart from the early electronic calculators that used mercury wetted reed switches, it has been common practice to include this bounce suppression in the software. I am sure that this has not been overlooked in the Linux kernel but it might be prudent to ensure that such a bounce suppression is compatible with the cheap and chearful electrical contacts found on headphone sockets. (Software bouce suppression works well enough on keyboards. Perhaps the parameters used could be migrated to the headphone socket interface.) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Please note that with the headphones plugged it and the Speakers re- selected, the Test Sound button brings up the panel labelled Speaker Testing for Speakers. The test buttons produce sound in the headphones and not the speakers. The plugging in of headphones therefore overrides any output selection via the Sound panel. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Regrettably, my suggestion that this bug report be closed is premature. On switching on the laptop from cold this morning, I found that there was nothing listed in the Systems Settings Sound pane. I chose to shut down and start up again. This time, I found the Speakers, Built-in Audio listed but with the HDMI options shown. I did a restart and found the same situation. However, I decided to plug in a pair of headphones in an attempt to kick-start the system. This brought up the panel asking to identify the type of headset. The headphones appeared in the listing and the Test Sound button enabled me to test the left and right channels for output. I then clicked on the Speakers and found that the HDMI options had been replaced by the Test Sound button. However, the left and right channel test sounds came through the headphones and not through the speakers, even though the speakers were highlighted. I then removed the headphones. Their menu item disappeared and I was able to use the Test Sound button to get sound from the speakers. The point about this bug report is that the system does not function as well as one could reasonably expect. I have a number of people who are interested in moving away from the MS Windows environment and are looking to me for a recommendation. Although Dell appear to manufacture an excellent laptop in the form of the XPS 13, Dell still only supply it with Ubuntu 12.04 LTS and include proprietary drivers for the Intel AC 7260 WiFi and Bluetooth chip. I believe that I have moved on significantly by upgrading to 14.10 and using the latest v3.18 kernel (as well as dispensing with the Dell-supplied drivers). I have great expectations for 15.04 when it appears. However, I would not expect any support from Dell for what I have done so far. Until I can get the laptop to perform reliably without intervention, my advice to those wishing to move away from Windows is to bite the bullet and invest in an Apple MacBook Pro running OS X 10.10.1. One can still run FOSS applications such as LibreOffice and GIMP on the Mac but it is a pity that Ubuntu has not yet arrived at the Mac's level of functionality, although I hope that, by continuing to submit my bug reports, I can contribute to Ubuntu's development. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Here we go again! Whislt playing a video through Videos with the sound playing over the speakers, I turned on a pair of Bluetooth hadphones. Sure enough, the headphones' menu item appeared in the Systems Settings Souund pane. I needed to hightlight the item to get the sound through the headphones. I then turned off the headphones. The headphones' menu item disappeared and the Speakers item was highlighted. However, there was no sound through the speakers. Even clicking on the menu item failed to produce any sound. Plugging a pair of wired headphones caused their menu item to appear but no sound at all, even after clicking the menu item. I can only assume that the sound system had crashed! I did a restart and got the sound working again. Unfortunately, the system is still unstable. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] [NEW] [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Public bug reported: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug utopic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Note: If, when playing a video through Videos, the monitor is unplugged, the HDMI option disappears from the Play sound through listing. When another HDMI device (such as a TV set with HDMI inputs) is plugged into the Display Port, the HDMI option reappears in the Play sound through listing. Sound output can be switched between the options by highlighting the chosen output. This happens without interrupting the video playback through the Videos app. However, the Screen Display might need reconfiguring but that is not the subject of this bug report, except to note that the Screen Display appears to behave as expected whilst the Sound does not. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
When the output is directed to an external HDMI monitor and the lead into the Display Port is unplugged, the HDMI option disappears from the Sound Output menu leaving just the Speakers highlighted. However, there is no sound from the Speakers until the highlighted menu item is clicked with the trackpad pointer. This does not change the highlighting but does switch the sound back to the speakers. Plugging the HDMI monitor back in via the Display Port does cause the HDMI menu item to re-appear in the Play sound through listing but, to switch the sound back to the HDMI, the menu item does need to be clicked to highlight it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: New Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Just another observation: I stopped the video playout through the TV set and unplugged the Display Port. I then did a Shut Down followed by a cold start. Having opened the System Settings Sound pane, I plugged in the Display Port connector and, miraculously, the HDMI option appeared in the Play sound through listing. Selecting the Digital Stereo (HDMI), I was able to successfully test to output using the Test Sound button. I managed to upset it by selecting the Digital Surround 5.1 option which it did not like. I could not set it back to Digital Stereo and the sound remained connected to the internal speakers. I started the VLC player but found that the HDMI option was no longer listed under the Audio Audio Devices list. Since this was probably an unfair test, I did a shut down and a cold start to attempt to recover normality. On plugging in the Display Port (connected to an HDMI TV set), the Digital Stereo output reappeared in the listing and I was able to test the sound accordingly through the TV set - without any playout apps running. Starting Videos, I was able to direct its sound output either through the speakers or through the TV set. I have therefore been unable to reproduce the original fault. I could assume that the system keeps some history of what has been connected in the past and uses this to expidite connection to connected devices, as it seems to do with previously paired Bluetooth headphones. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
I can confirm that unplugging the Display Port when directing sound through Digital Stereo (HDMI) does cause the Digital Stereo option to be removed from the listing leaving the Speakers highlighted. The sound is muted and the Speakers have to clicked to get the sound to play through them. It would be better if the sound was redirected automatically to the Speakers, especially when they are the only item listed. Perhaps this is a clue as to why the sound output options are not necessarily updated in the Play sound through listing. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402666] Re: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem
Having done a few cold starts since I discovered the original bug, I find that I am unable to reproduce the initial failure to connect as the Sound pane lists the Digital Stereo (HDMI) option as soon as an HDMI monitor is plugged into the Display Port. This allows the output to be tested using the Test Sound button, even before an app that outputs sound is started. I can only assumed that the system has somehow learned about HDMI having been encouraged to connect to it using the VLC menu. It is probably appropriate to close this bug report at this stage. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402666 Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem Status in alsa-driver package in Ubuntu: Incomplete Bug description: If an HDMI monitor is plugged into the video out and the Videos app is started, the Systems Settings Sound Output shows only the Speakers, Built-in Audio in the Play sound through listing. The HDMI option is not presented. The workaround is to open the VLC app which lists the Built-in Stereo (HDMI) option under its Audio Audio Devices menu. When a video is started in VLC, having selected the HDMI option, the sound plays through the monitor speakers. The HDMI / Display Port , Built-in Audio item then appears in the Play sound through window, even though the selection highlight remains on Speakers. The sound output can be switched between either output by highlighting the chosen option. If VLC is closed and Videos is restarted, the sound now plays through the previously selected HDMI item and can be switched between the monitor and the laptop's speakers. What I regard as a bug is the failure of the HDMI option to appear in the Play sound through listing as soon as an HDMI monitor is plugged into the Display Port output. Obviously, VLC has the means to add this item but the Videos app does not seem to be able to do this by itself. In contrast, as soon as a previously paired set of Bluetooth headphone are turned on, the Headset does appear as a menu item in the listing. I would reasonably expect the plugging in of an HDMI monitor into the Display Port to automatically add this item as well as its affects on the Screen Display pane of Systems Settings. Note: the laptop is running Ubuntu 14.10 and the Linux kernel has recently been upgraded to v3.18 (Vivid). ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 Uname: Linux 3.18.0-031800-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC1D0c: david 2242 F...m pulseaudio /dev/snd/controlC1: david 2242 F pulseaudio /dev/snd/controlC0: david 2242 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 15 13:13:47 2014 InstallationDate: Installed on 2014-12-11 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:HDMI failed Symptom_Card: Built-in Audio - HDA Intel HDMI Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [XPS13 9333, Intel Haswell HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: Upgraded to utopic on 2014-12-11 (3 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402666/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402194] Re: PCI/internal sound card not detected
A further observation today: Turning the laptop on from cold, the speakers appeared in the Sound pane as expected. When testing the Videos app, the sound played normally at first but a few crackles were heard. This seemed to have coincided with setting the display to Full Screen. The sound from the speakers then disappeared completely. On executing a restart, there was nothing listed in the Play sound through pane. After two further restarts, the Built-in Speakers were listed but accompanied by settings for HDMI/Video port showing options of HDMI sound. This persisted after another restart. I turned on a pair of Bluetooth headphones and these subsequently appeared in the Play sound through panel with options for Telephony Duplex (HSP/HFP) or High Fidelity Playback (A2DP) being offered. The Test Sound button payed the test signal correctly through the headphones. When re-selecting Speakers, Built-in Audio, the correct Settings for Speakers (Balance and Greyed-out Fade and Subwoofer) appeared. The Test Sound button allowed the left and right speakers to be tested as normal. This suggests that the kernel loses its connection to the speakers which is not necessarily reset on restart. However, the operation of switching between Bluetooth headphones and the speakers does seem to restore the connection and the correct functionality. I should be happy to test out the latest kernel software but I need advice as to how to do this (files to download and commands to execute via terminal) if anyone is able to help on this. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name:
[Touch-packages] [Bug 1402194] Re: PCI/internal sound card not detected
Just another observation: switching back and forth between Speakers and Headphones sometimes puts the headphones into the Telephony Duplex mode. Even though the High Fidelity Playback seems to be selectable, the Test Sound button only results in the Mono test being offered. A workaround is to turn off the headphones in the Bluetooth drop-down panel and then turn them back on. The headphones then re- appear in the Play sound through list with the Settings for Headset showing High Fidelity Playback and the Test Sound button allowing testing of right and left hand channels. (If the Telephony Duplex mode is selected, the Test Sound button allows Mono testing as expected.) This further suggests that the kernel is not necessarily recognising the full features of the Bluetooth headset every time that they are selected. (Whilst writing this, I am continuing to monitor the sound output of the Videos app. It appears to be stable without any interference from the Firefox Web Browser!) Also, the laptop has warmed up since the previous report when it was switched on from cold. Hopefully the hardware is not sensitive to temperature. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402194] Re: PCI/internal sound card not detected
Another observation to add to the above. I switched on the laptop from cold. It seemed to boot up correctly and the Speakers (Built-in Audio) were showing in the Play sound through panel of System Settings Sound Input. I started to play a video through the Videos app and noticed a slight crackling, the sound playback becoming intermittent. I then switched on a pair of Bluetooth headphones and, since Bluetooth was on by default, the headphones immediately connected and started playing the sound track. I then looked at the System Settings Sound Input panel and found that, although the Headset was listed under Play sound through, they were not highlighted; the Speakers remained highlighted instead even though the sound was coming through the headphones. Using the trackpad to click between the two caused the sound output to be switched between Speakers and Headset. (The sound playback has remained clear and free from crackles since then and continues to play correctly whilst I am typing this comment using Firefox web Browser.) The mystery deepens. Perhaps someone who understands the kernel operation knows where the bug lies. I do hope so. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402194] [NEW] PCI/internal sound card not detected
Public bug reported: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug utopic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is
[Touch-packages] [Bug 1402194] Re: PCI/internal sound card not detected
Just to add even more complication to the issue: Having restarted the system yet again, I find that the Sound Output pane is now showing the Speakers, Built-in Audio under the Play sound through list. The Test Sound button now works as expected and the Fn-F11 F12 keys control the Output Volume slider (producing the adjustment pop from the speakers into the bargain). The problem really is one of intermittent detection and operation of the sound hardware. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: XPS13 9333 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1402194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1402194] Re: PCI/internal sound card not detected
The sound system has now taken on a new personality of its own. The internal speakers appear in the Play sound through list of Output pane of System Settings Sound along with Headphones, built-in audio (even though there are no headphones connected. The Test Sound button works on both these items but produces the same test through the internal speakers. The Rhythm Box Music player produces sound out of the built-in speakers as expected. Connection of a set of Bluetooth Headphones results in them being listed in the Play sound through list. The Test Sound button works through these headphones as does the output of the Rhythm Box Music Player. If a pair of wired headphones are plugged into the headphone socket, they are not deteted and the Test Sound button sends its test signal via the internal speakers. However, if the Bluetooth headphones are selected in the Play sound through list, the Test Sound button tests are directed through the Bluetooth headphones as one might expect. I am inclined to think that the original HDMI output was a red herring. I have, in the past, got sound to play through the speakers built-in to an HDMI monitor by connecting the monitor through the video output using an HDMI adapter. It seems that the sound output system is not very good at detecting which output devices are connected at any one time. This might be due to shortcomings in the kernel or for other reasons. Who knows? One thing that I can be sure of is that, after restarting the laptop, the sound system might well be in a new state and not necessarily in the one that it was in before restarting. There does not appear to be any consistent behaviour as yet. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1402194 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: Incomplete Bug description: This bug relates to the internal sound hardware in a Dell XPS 13 laptop. Since accepting an upgrade to the latest Ubuntu Extra software today, the Systems Settings Sound Output no longer show the internal speakers, despite numerous attempts to shut down and restart. Before accepting the upgrade, the sound played normally through the speakers. Having upgraded the system from the Ubuntu 12.10 originally installed with the laptop and finding comments relating to the software drivers for the Intel WiFi and Bluetooth chip (Intel AC 7520) and touch screen, I tried out an installation straight from a Ubuntu 14.04 bootable USB stick. The system worked well enough without these drivers so I went ahead and replaced the whole installation from the USB stick and subsequently accepted the upgrade to 14.10. I tried plugging in a headset and this produced a screen allowing me to select the type of headset (mono, with or without mic or stereo). An extra entry appeared in the System Settings Sound Output pane allowing me to choose between the headset or the speakers and to test the audio on each one. However, unplugging the headset seemed to produce intermittent behaviour, the system being uncertain as to whether the headset was in use. This was solved by re-booting and the system and speakers behaved as expected. Now I have the situation that the speakers are not shown in the Sound Output pane and the Output Volume slider stays at zero and is unable to be moved with the pointer. The volume control slider in the dropdown panel from the speaker symbol in the system tray appears to respond to movement from the pointer and the Fn-F11 F12 keys. However, with no output device shown, there is no sound output to the speakers. Several attempts to restart the system have failed to restore the speaker functionality. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: david 2172 F pulseaudio CurrentDesktop: Unity Date: Sat Dec 13 13:28:32 2014 InstallationDate: Installed on 2014-12-11 (1 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) PackageArchitecture: all ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=set LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: Upgraded to utopic on 2014-12-11 (1 days ago) dmi.bios.date: 09/11/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0D13CR dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias:
