from:"John Rose"

[Touch-packages] [Bug 1898181] [NEW] No duplex printing

2020-10-02 Thread John Rose

Public bug reported:

On Ubuntu Focal desktop 64 bit, neither Samsung SCX-472FD monochrome
laser printer nor HP M254dw colour laser printer prints duplex. Was OK
on Ubuntu Bionic until upgrade to Focal.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CupsErrorLog:
 
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct  2 12:06:08 2020
InstallationDate: Installed on 2019-02-12 (597 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lpstat:
 device for HP-ColorLaserJet-M254dw: 
dnssd://HP%20Color%20LaserJet%20M254dw%20(AE5DF9)._ipp._tcp.local/?uuid=564e4335-5434-3330-3836-80e82cae5df9
 device for Samsung-SCX-472x: socket://192.168.101.30:9100
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Samsung-SCX-472x.ppd', 
'/etc/cups/ppd/HP-ColorLaserJet-M254dw.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
 grep: /etc/cups/ppd/HP-ColorLaserJet-M254dw.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic 
root=UUID=55db4860-53d3-4294-aa82-f5d21d00f11c ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to focal on 2020-09-29 (2 days ago)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1898181

Title:
  No duplex printing

Status in cups package in Ubuntu:
  New

Bug description:
  On Ubuntu Focal desktop 64 bit, neither Samsung SCX-472FD monochrome
  laser printer nor HP M254dw colour laser printer prints duplex. Was OK
  on Ubuntu Bionic until upgrade to Focal.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: cups 2.3.1-9ubuntu1.1
  ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
  Uname: Linux 5.4.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.9
  Architecture: amd64
  CasperMD5CheckResult: skip
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Oct  2 12:06:08 2020
  InstallationDate: Installed on 2019-02-12 (597 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  Lpstat:
   device for HP-ColorLaserJet-M254dw: 
dnssd://HP%20Color%20LaserJet%20M254dw%20(AE5DF9)._ipp._tcp.local/?uuid=564e4335-5434-3330-3836-80e82cae5df9
   device for Samsung-SCX-472x: socket://192.168.101.30:9100
  Papersize: letter
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Samsung-SCX-472x.ppd', 
'/etc/cups/ppd/HP-ColorLaserJet-M254dw.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
   grep: /etc/cups/ppd/HP-ColorLaserJet-M254dw.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic 
root=UUID=55db4860-53d3-4294-aa82-f5d21d00f11c ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to focal on 2020-09-29 (2 days ago)
  dmi.bios.date: 03/14/2018
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1797678] Re: Printing stops with Status as "Idle - Filter failed"

2018-10-13 Thread John Rose

Solution found in Ask Ubuntu site at:
https://askubuntu.com/questions/1081885/printer-stopped-working-after-upgrade-16-04-to-18-04
Solution is: 
sudo rmdir /usr/share/ghostscript/9.25/iccprofiles
sudo apt-get install --reinstall libgs9-common

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1797678

Title:
  Printing stops with Status as "Idle - Filter failed"

Status in cups package in Ubuntu:
  New

Bug description:
  This happened after an upgrade from Xenial to Bionic on this Barebones PC. 
Interestingly after an upgrade from Xenial to Bionic on a Laptop this problem 
did not occur. It also occurred with a clean install on another Barebones PC, 
but was fixed by installing package hplip. I've tried installing hplip on this 
PC but to no effect.
  PS I don't know if the problem is with CUPS or hplip or another package.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct 13 09:10:56 2018
  InstallationDate: Installed on 2018-02-09 (245 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat:
   device for Deskjet_2540_series_527711_: 
ipp://HPD0BF9C527711.local:631/ipp/print
   device for HP-Deskjet-2540-series: 
dnssd://Deskjet%202540%20series%20%5B527711%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d0bf9c527711
   device for Samsung-SCX-472x: socket://192.168.101.20:9100
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Deskjet_2540_series_527711_.ppd', 
'/etc/cups/ppd/Samsung-SCX-472x.ppd', 
'/etc/cups/ppd/HP-Deskjet-2540-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Deskjet_2540_series_527711_.ppd: Permission denied
   grep: /etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
   grep: /etc/cups/ppd/HP-Deskjet-2540-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=f83725aa-582a-4c36-9ad8-738122da2e0c ro quiet splash vt.handoff=1
  SourcePackage: cups
  UpgradeStatus: Upgraded to bionic on 2018-10-07 (5 days ago)
  dmi.bios.date: 10/12/2016
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0057.2016.1012.1134
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-408
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0057.2016.1012.1134:bd10/12/2016:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-408:cvn:ct3:cvr:

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[Touch-packages] [Bug 1797678] Re: Printing stops with Status as "Idle - Filter failed"

2018-10-13 Thread John Rose

I forgot to say that the printer is a networked Samsung SCX-4729FD.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1797678

Title:
  Printing stops with Status as "Idle - Filter failed"

Status in cups package in Ubuntu:
  New

Bug description:
  This happened after an upgrade from Xenial to Bionic on this Barebones PC. 
Interestingly after an upgrade from Xenial to Bionic on a Laptop this problem 
did not occur. It also occurred with a clean install on another Barebones PC, 
but was fixed by installing package hplip. I've tried installing hplip on this 
PC but to no effect.
  PS I don't know if the problem is with CUPS or hplip or another package.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct 13 09:10:56 2018
  InstallationDate: Installed on 2018-02-09 (245 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat:
   device for Deskjet_2540_series_527711_: 
ipp://HPD0BF9C527711.local:631/ipp/print
   device for HP-Deskjet-2540-series: 
dnssd://Deskjet%202540%20series%20%5B527711%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d0bf9c527711
   device for Samsung-SCX-472x: socket://192.168.101.20:9100
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Deskjet_2540_series_527711_.ppd', 
'/etc/cups/ppd/Samsung-SCX-472x.ppd', 
'/etc/cups/ppd/HP-Deskjet-2540-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Deskjet_2540_series_527711_.ppd: Permission denied
   grep: /etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
   grep: /etc/cups/ppd/HP-Deskjet-2540-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=f83725aa-582a-4c36-9ad8-738122da2e0c ro quiet splash vt.handoff=1
  SourcePackage: cups
  UpgradeStatus: Upgraded to bionic on 2018-10-07 (5 days ago)
  dmi.bios.date: 10/12/2016
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0057.2016.1012.1134
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-408
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0057.2016.1012.1134:bd10/12/2016:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-408:cvn:ct3:cvr:

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1797678] [NEW] Printing stops with Status as "Idle - Filter failed"

2018-10-13 Thread John Rose

Public bug reported:

This happened after an upgrade from Xenial to Bionic on this Barebones PC. 
Interestingly after an upgrade from Xenial to Bionic on a Laptop this problem 
did not occur. It also occurred with a clean install on another Barebones PC, 
but was fixed by installing package hplip. I've tried installing hplip on this 
PC but to no effect.
PS I don't know if the problem is with CUPS or hplip or another package.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CupsErrorLog:
 
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 13 09:10:56 2018
InstallationDate: Installed on 2018-02-09 (245 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lpstat:
 device for Deskjet_2540_series_527711_: 
ipp://HPD0BF9C527711.local:631/ipp/print
 device for HP-Deskjet-2540-series: 
dnssd://Deskjet%202540%20series%20%5B527711%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d0bf9c527711
 device for Samsung-SCX-472x: socket://192.168.101.20:9100
Papersize: a4
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Deskjet_2540_series_527711_.ppd', 
'/etc/cups/ppd/Samsung-SCX-472x.ppd', 
'/etc/cups/ppd/HP-Deskjet-2540-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Deskjet_2540_series_527711_.ppd: Permission denied
 grep: /etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
 grep: /etc/cups/ppd/HP-Deskjet-2540-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=f83725aa-582a-4c36-9ad8-738122da2e0c ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2018-10-07 (5 days ago)
dmi.bios.date: 10/12/2016
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0057.2016.1012.1134
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-408
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0057.2016.1012.1134:bd10/12/2016:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-408:cvn:ct3:cvr:

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apparmor apport-bug bionic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1797678

Title:
  Printing stops with Status as "Idle - Filter failed"

Status in cups package in Ubuntu:
  New

Bug description:
  This happened after an upgrade from Xenial to Bionic on this Barebones PC. 
Interestingly after an upgrade from Xenial to Bionic on a Laptop this problem 
did not occur. It also occurred with a clean install on another Barebones PC, 
but was fixed by installing package hplip. I've tried installing hplip on this 
PC but to no effect.
  PS I don't know if the problem is with CUPS or hplip or another package.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: cups 2.2.7-1ubuntu2.1
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Oct 13 09:10:56 2018
  InstallationDate: Installed on 2018-02-09 (245 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  Lpstat:
   device for Deskjet_2540_series_527711_: 
ipp://HPD0BF9C527711.local:631/ipp/print
   device for HP-Deskjet-2540-series: 
dnssd://Deskjet%202540%20series%20%5B527711%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-d0bf9c527711
   device for Samsung-SCX-472x: socket://192.168.101.20:9100
  Papersize: a4
  PpdFiles:
   Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Deskjet_2540_series_527711_.ppd', 
'/etc/cups/ppd/Samsung-SCX-472x.ppd', 
'/etc/cups/ppd/HP-Deskjet-2540-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Deskjet_2540_series_527711_.ppd: Permission denied
   grep: /etc/cups/ppd/Samsung-SCX-472x.ppd: Permission denied
   grep: /etc/cups/ppd/HP-Deskjet-2540-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic 
root=UUID=f83725aa-582a-4c36-9ad8-738122da2e0c ro quiet splash vt.handoff=1
  SourcePackage: cups
  UpgradeStatus: Upgraded to bionic on 2018-10-07 (5 days ago)
  dmi.bios.date: 10/12/2016
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0057.2016.1012.1134
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-408
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0057.2016.1012.1134:bd10/12/2016:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-408:cvn:ct3:cvr:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1797678/+subscriptions

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[Touch-packages] [Bug 1789095] [NEW] Computer locks even when Screen Lock off

2018-08-26 Thread John Rose

Public bug reported:

Computer locks after a few minutes even when Automatic Screen Lock
turned off. I've also tried Screen Lock after e.g. 30 minutes. This
happens on both a new install of 18.04 (on this computer) or after an
upgrade from 16.04 to 18.04 on another computer.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 26 13:43:57 2018
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.2.10, 4.15.0-32-generic, x86_64: installed
 virtualbox, 5.2.10, 4.15.0-33-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx 
Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA 
controller])
   Subsystem: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:2060]
InstallationDate: Installed on 2018-07-30 (26 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-generic 
root=UUID=e504ff2a-eea2-4b23-9877-f078e8762eab ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.91-2
version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic ubuntu

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1789095

Title:
  Computer locks even when Screen Lock off

Status in xorg package in Ubuntu:
  New

Bug description:
  Computer locks after a few minutes even when Automatic Screen Lock
  turned off. I've also tried Screen Lock after e.g. 30 minutes. This
  happens on both a new install of 18.04 (on this computer) or after an
  upgrade from 16.04 to 18.04 on another computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-33.36-generic 4.15.18
  Uname: Linux 4.15.0-33-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Aug 26 13:43:57 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.2.10, 4.15.0-32-generic, x86_64: installed
   virtualbox, 5.2.10, 4.15.0-33-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx 
Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA 
controller])
 Subsystem: Intel Corporation Atom/Celeron/Pentium Processor 
x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:2060]
  InstallationDate: Installed on 2018-07-30 (26 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-33-generic 
root=UUID=e504ff2a-eea2-4b23-9877-f078e8762eab ro quiet splash vt.handoff=1
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias:

[Touch-packages] [Bug 1168450] Re: Printing to USB Printer Hangs

2018-08-12 Thread John Rose

No longer a problem. Please close ticket.

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https://bugs.launchpad.net/bugs/1168450

Title:
  Printing to USB Printer Hangs

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printign to USB Brother HL5250DN printer hangs. This tends to happen
  on 10+ page documents.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-40.64-generic-pae 3.2.40
  Uname: Linux 3.2.0-40-generic-pae i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  Date: Fri Apr 12 16:42:11 2013
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 
(20120817.3)
  Lpstat:
   device for Brother-HL-5250DN-series: 
usb://Brother/HL-5250DN%20series?serial=E7J979768
   device for HPDeskjetF2400: 
ipp://192.168.1.3:631/printers/HP-Deskjet-F2400-series
  MachineType: Dell Inc. Dell DM061
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Brother-HL-5250DN-series: Brother HL-5250DN BR-Script3
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-40-generic-pae 
root=UUID=6acaf846-bfbf-4d90-84aa-b0e262330975 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/30/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.3.2
  dmi.board.name: 0WG864
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.3.2:bd03/30/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DM061
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1187710] Re: Sometimes garbage sent to printer

2018-08-12 Thread John Rose

No longer a problem. Please close ticket.

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https://bugs.launchpad.net/bugs/1187710

Title:
  Sometimes garbage sent to printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Sometimes garbage (i.e. many pages mostly blank except for 1/2 lines
  at the top)sent to printer (a Samsung SCX-4729FD) connected to my
  router. Printer setup using DNS-SD option. Then 5 minutes later,
  printing works OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8
  ProcVersionSignature: Ubuntu 3.5.0-32.53~precise1-generic 3.5.7.11
  Uname: Linux 3.5.0-32-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.3
  Architecture: amd64
  Date: Wed Jun  5 10:43:16 2013
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 
(20130213)
  Lpstat:
   device for Deskjet-F2400-series: 
hp:/usb/Deskjet_F2400_series?serial=CN9AN1213N05BS
   device for Samsung-SCX-472x-Series: 
dnssd://Samsung%20SCX-472x%20Series%20(SEC001599D2245B)._pdl-datastream._tcp.local/
  MachineType: Gigabyte Tecohnology Co., Ltd. H61M-S2PV
  MarkForUpload: True
  Papersize: a4
  PpdFiles:
   Samsung-SCX-472x-Series: Samsung SCX-472x Series , pxlmono-Samsung 20130321 
(OpenPrinting LSB 3.2)
   Deskjet-F2400-series: HP Deskjet f2400 Series, hpcups 3.12.2
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-32-generic 
root=UUID=1f10f272-b0b9-43e3-a6f6-71fff4402234 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FA
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61M-S2PV
  dmi.board.vendor: INTEL Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFA:bd12/19/2011:svnGigabyteTecohnologyCo.,Ltd.:pnH61M-S2PV:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTecohnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: H61M-S2PV
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd.
  mtime.conffile..etc.cups.cupsd.conf: 2013-04-23T12:22:30.065497

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[Touch-packages] [Bug 1096397] Re: Cannot add printer attached to another PC in network

2018-08-11 Thread John Rose

No longer a problem. Please close ticket.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1096397

Title:
  Cannot add printer attached to another PC in network

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  All 3 PCs in my simple home network run Precise & are peers (i.e. no
  server). A printer is attached to a desktop by usb cable. I cannot
  successfully add this printer to laptop. If I try the standard GUI
  (for Printing called from Settings GUI), it  allows me to to find it
  (as 192.168.1.2:631) but when I select the make & model, it says CUPS
  error "client-error-not-possible". When I use CUPS (i.e. localhost:631
  in Firefox & select 'Add a printer'), it allows me to do it but it
  then says 'not responding' when I try to print to it.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic-pae 3.2.34
  Uname: Linux 3.2.0-35-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: i386
  Date: Sat Jan  5 16:21:24 2013
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 
(20120817.3)
  Lpstat:
   
  MachineType: Acer Aspire V5-531
  MarkForUpload: True
  Papersize: a4
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic-pae 
root=UUID=b1d72d8c-6f9b-495f-abb4-a77cfe06e71f ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-531
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV1.12:bd06/12/2012:svnAcer:pnAspireV5-531:pvrV1.12:rvnAcer:rnAspireV5-531:rvrV1.12:cvnAcer:ct9:cvrV1.12:
  dmi.product.name: Aspire V5-531
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 1766558] Re: Multiple Flashing Mouse Pointers

2018-07-30 Thread John Rose

Now happening on clean install of Bionic.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1766558

Title:
  Multiple Flashing Mouse Pointers

Status in xorg package in Ubuntu:
  New

Bug description:
  When I move the mouse, multiple flashing mouse pointers appear on the
  display. Sometimes they disappear in a few seconds and sometimes they
  stay for minutes or until I've moved the proper pointer to another
  app. This only happens when I'm using a USB SSD to boot and start
  Ubuntu. I presume that the bug is in xorg.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Apr 24 12:16:00 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2060]
  InstallationDate: Installed on 2018-04-23 (1 days ago)
  InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 
(20180228)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=60d11562-04a9-4e59-a472-fc95e75a2877 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
  version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Mon Apr 23 19:05:01 2018
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.5-0ubuntu2~16.04.1
  xserver.video_driver: modeset

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[Touch-packages] [Bug 1766558] Re: Multiple Flashing Mouse Pointers

2018-05-14 Thread John Rose

This is now Ok without my having done anything except run Software
Update.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1766558

Title:
  Multiple Flashing Mouse Pointers

Status in xorg package in Ubuntu:
  New

Bug description:
  When I move the mouse, multiple flashing mouse pointers appear on the
  display. Sometimes they disappear in a few seconds and sometimes they
  stay for minutes or until I've moved the proper pointer to another
  app. This only happens when I'm using a USB SSD to boot and start
  Ubuntu. I presume that the bug is in xorg.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Apr 24 12:16:00 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2060]
  InstallationDate: Installed on 2018-04-23 (1 days ago)
  InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 
(20180228)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=60d11562-04a9-4e59-a472-fc95e75a2877 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
  version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
  xserver.bootTime: Mon Apr 23 19:05:01 2018
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.5-0ubuntu2~16.04.1
  xserver.video_driver: modeset

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1766558] [NEW] Multiple Flashing Mouse Pointers

2018-04-24 Thread John Rose

Public bug reported:

When I move the mouse, multiple flashing mouse pointers appear on the
display. Sometimes they disappear in a few seconds and sometimes they
stay for minutes or until I've moved the proper pointer to another app.
This only happens when I'm using a USB SSD to boot and start Ubuntu. I
presume that the bug is in xorg.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Apr 24 12:16:00 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
   Subsystem: Intel Corporation Device [8086:2060]
InstallationDate: Installed on 2018-04-23 (1 days ago)
InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=60d11562-04a9-4e59-a472-fc95e75a2877 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/14/2018
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~16.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Apr 23 19:05:01 2018
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.5-0ubuntu2~16.04.1
xserver.video_driver: modeset

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1766558

Title:
  Multiple Flashing Mouse Pointers

Status in xorg package in Ubuntu:
  New

Bug description:
  When I move the mouse, multiple flashing mouse pointers appear on the
  display. Sometimes they disappear in a few seconds and sometimes they
  stay for minutes or until I've moved the proper pointer to another
  app. This only happens when I'm using a USB SSD to boot and start
  Ubuntu. I presume that the bug is in xorg.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.1-0ubuntu2.16
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Apr 24 12:16:00 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2060]
  InstallationDate: Installed on 2018-04-23 (1 days ago)
  InstallationMedia: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 
(20180228)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-38-generic.efi.signed 
root=UUID=60d11562-04a9-4e59-a472-fc95e75a2877 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/14/2018
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias:

[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose

The solution is too obvious! I looked at
https://askubuntu.com/questions/638446/why-do-the-video-players-make-no-
sound. There is a comment saying "Sound Settings -> Applications -> See
If 'Videos' Is Muted". Volume was at zero for VLC Media Player when it
was playing the mp3 file. As soon as I increased the volume, I could
hear sound. This also corrected no sound in Totem. What's confusing is
that the volume in the systray is not shown for vlc but is the general
one. Apologies if you already suggested checking "Sound Settings ->
Applications -> See If 'Videos' Is Muted".

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https://bugs.launchpad.net/bugs/1755144

Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

Bug description:
Up until a few weeks ago there was no problem with playing sound from mp3
files. I have a pair of usb speakers. Audio plays Ok on them for video clips
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos),
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok
using Rhythmbox. I've also tried vlc 3.0 with no success.
Interestingly, the standard Videos app (Totem?) also doesn't play sound on
these speakers either of an mp4 file (downloaded from YouTube, though it plays
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I
first reported this as bug 1752267 as I thought that the problem was with vlc.
On that bug, it was suggested that the problem is with Pulseaudio.
Just now, I've tried to play sound through my monitor's built in speakers
connected by hdmi (though the monitor displays Ok) with no success even though
the built-in speakers play sound using pavucontrol when testing is invoked.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
Uname: Linux 4.4.0-116-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC2: john 2410 F pulseaudio
/dev/snd/controlC0: john 2410 F pulseaudio
CurrentDesktop: Unity
Date: Mon Mar 12 11:06:46 2018
InstallationDate: Installed on 2016-12-08 (458 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose

I should have said that there was no sound even with Clementine or All Settings
-> Sound
-> Test Sound until I did "pulseaudio -k" command.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose

I've just tried reinstalling pulseaudio and currently installed related 
packages. These packages were:
libpulse0, libpulsedsp, pulseaudio, pulseaudio-module-x11, pulseaudio-utils, 
pulseaudio-module-bluetooth, gstreamer1.0-pulseaudio, libcanberra-pulse, 
libpulse-dev, libpulse-mainloop-glib0, pavucontrol
I then keyed "pulseaudio -k" to restart the pulseaudio server.
But still no sound for mp3 file on vlc or totem.
I noticed that ~/,config directory is dated 8 December 2016 and files within it 
all start with ab864167f47243bb9792e21472f7afc5- (except for cookie) and have 
different modified dates but files 
ab864167f47243bb9792e21472f7afc5-default-sink, 
ab864167f47243bb9792e21472f7afc5-default-sink & 
ab864167f47243bb9792e21472f7afc5-stream-volumes-tdb have modified dates of time 
about when I did the "reinstall/pulseaudio -k"

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose

There was no ~./asoundrc or ~/.config/pulse/daemon.conf. I moved
~/.config/totem & ~/.config/vlc to another directory. I tried vlc & totem
again: still no sound. I've compared the files in ~/.config/totem &
~/.config/vlc with those on other PC and much the same.
I then tried to move the ~./config/pulse directory to another directory and
nothing worked on sound (not even Clementine app on mp3 files)! I copied that
directory back to .config an still no sound on Clementine.
Any ideas?

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You received this bug notification because you are a member of Ubuntu
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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose

I just checked vlc & totem audio for another user (i.e. login) on this PC and
everything Ok. So what could be different about my user specifics as compared
to another user?
gstreamer1.0-libav is installed on all 3 PCs.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose

Another interesting point is that totem has no dependencies on packages with
"ffmpeg" or "libav" as part of the package name. So what is common to totem &
vlc that prevents audio working whereas it works on banshee & clementine?
Comment #33 implies that the problem is not with ffmpeg as ffplay has audio
working.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

Apologies. I forgot to attach the log. I'm so used to Thunderbird where
it reminds you if you forget to make an attachment identified as needing
one from the email.

** Attachment added: "vlc-ffplay Verbose Terminal.txt"

https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+attachment/5085988/+files/vlc-ffplay%20Verbose%20Terminal.txt

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

I ran the vlc & ffplay commands suggested above to give a log which is
attached. Is "mpgatofixed32 audio converter error: libmad error: bad
main_data_begin pointer" in the vlc significant as it's not in the ffplay log?
ffmpeg version 3.2.6-1~backport1.1~xenial package is part of the get-iplayer
ppa, which as I said before causes no problems in my other 2 Xenial PCs..

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

Another piece of information. Looking at the documentation for ffmpeg,
it mentioned ffplay. So I tried that in Terminal (attached) and the
sound was working. So what's so different between ffmpeg a& ffplay? BTW
I reverted back to the get_iplayer ppa for ffmpeg as that ppa (using
ffmpeg) works Ok on my other barebones PC and laptop.

** Attachment added: "ffplay Terminal.txt"

https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+attachment/5085986/+files/ffplay%20Terminal.txt

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

Here is something really interesting. mplayer (from CLI) plays mp3 Ok. mplayer
has libav/ffmpeg dependencies of libavcodec-ffmpeg56, libavutil-ffmpeg &
libavformat-ffmpeg56. vlc only has the first 2 of those packages as
libav/ffmpeg dependencies. So my deduction is that this problem has nothing to
do with libav/ffmpeg.
However, attached Terminal output for running mplayer, ffmpeg & vlc doesn't
offer real clues to me: as mplayer seems to use libavformat, ffmpeg doesn't
tell me anything (thoughit might to you) & vlc says nothing to me.
Could you take a look at the output, particularly of the ffmpeg one?

** Attachment added: "mplayer-ffmpeg-vlc Terminal.txt"

https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+attachment/5085963/+files/mplayer-ffmpeg-vlc%20Terminal.txt

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

I've now checked all the ffmpeg & libav packages against those on the PC
on which sound works. They all match and I've done all the reinstalls
again but still sound doesn't play for vlc on mp3 files. I can't think
of anything to do next. I don't want to reinstall Ubuntu as that's a big
job in terms of reconfiguration etc. I'm now using banshee to play music
& videos. But it's a slight nuisance in that when I quit banshee, it
carries on playing until I stop it in System Monitor. RhythmBox has the
same problem.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose

How did you work out to do 
sudo apt install --reinstall libavutil-ffmpeg54/xenial 
libavresample-ffmpeg2/xenial libavformat-ffmpeg56/xenial 
libavfilter-ffmpeg5/xenial libavdevice-ffmpeg56/xenial 
libavcodec-ffmpeg-extra56/xenial libavcodec-extra/xenial
as per comment #19?
i.e. how did you identify the particular packages?
The reason that I ask is that there are other packages containing the 
characters "libav" (other than "libavahi" ones) in all.txt:
gstreamer1.0-libav
libav-tools
libavc1394-0
libav-idemux2.6
Similarly, there are other packages containing the characters "ffmpeg" (but not 
"libav") in all.txt:
libpostproc-ffmpeg53
libswresample-ffmpeg1
libswscale-ffmpeg3
I'm going to check if there are other packages containing the characters 
"libav" (other than ones containing the characters "libavahi") or "ffmpeg" in 
all.txt on the Barebones & Laptop PCs that play sound Ok.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose

Yes you're correct in that I meant totem (not vlc) when I was referring to
playing a video file after "sudo apt remove gstreamer1.0-libav".
When you say a complete reinstall, do you mean a complete reinstall of Ubuntu?
Isn't there a way of removing ffmpeg packages and reinstalling them?

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose

I've tried mp3, ogg, wav and aac: all fail to make audio work.

Screen shot of vlc->Tools->Preferences->Audio attached.

This command does NOT make audio work in Totem for an mp4 video file?
sudo apt remove gstreamer1.0-libav
It actually caused vlc to say that it needed the gstreamer1.0-libav plugin to
play the H.264 decoder. So I let vlc invoke installation of gstreamer1.0-libav
but it still didn't make audio work.

** Attachment added: "vlcToolsPreferencesAudioScreenshot.png"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5084723/+files/vlcToolsPreferencesAudioScreenshot.png

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose

BTW I've also checked the versions (in Synaptic) for ffmpeg, gstreamer,
libav packages. The installed & latest versions all match.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose

Just tried above forced reinstalls. Still vlc won't audibly play mp3
files. all.txt (output of all packages) attached.


** Attachment added: "all.txt"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5083909/+files/all.txt

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Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose

I thought that I'd just mention another bug 1753385 (for Sound
Converter) now as I didn't think that it was relevant to this bug until
now. Sound Converter (which I use occasionally, mostly for converting
wav files to mp3 files) stopped working on this barebones PC approx a
week ago. In fact I wrote asheel script to do what I wanted it to do.
So I didn't check it on my other barebones PC until just now: it works
on that PC. So my hunch is that the problem is not with pulseaudio but
with ffmpeg/avconv or something else. BTW everything works sound-wise on
a Xenial laptop that I have.

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose

Done the downgrade (all.txt attached showing downgrade 3.7 successful.
Tried vlc with mp3 files again and still doesn't work.

** Attachment added: "all.txt"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5081080/+files/all.txt

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose

The purge & reboot made no difference. For the last instruction, did you
mean to install ALL the approx 30 deb files?

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose

I've done all the above previously and have done all the above just now.
Still no audio on this PC for mp3 files using vlc, but audio Ok on other
very similar (both barebones Intel with same memory) PC with same
software (i.e. Ubuntu 16.04, vlc). Other (new) PC had recent install
from 16.04.3 and uses ppa for get_iplayer resulting in libav packages
(as discussed previously) being from that ppa. This PC is approx 2 years
old and had install from 16.04.1. Both PCs are fully up to date with
software.

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread John Rose

all.txt attached as requested.

** Attachment added: "all.txt"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5080156/+files/all.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread John Rose

The above packages are in (and only in) https://launchpad.net/~jon-
hedgerows/+archive/ubuntu/get-iplayer. That ppa also uses other libav
type packages. I use that ppa in order to use get_iplayer app as the BBC
keep changing iPlayer re their servers for it.

I used y-ppa-manager (from
https://launchpad.net/~webupd8team/+archive/ubuntu/y-ppa-manager) to
find that out. I purged that ppa using y-ppa-manager and it showed that
the relevant packages had been changed to different versions. I checked
that it was purged with sudo ppa-purge https://launchpad.net/~jon-
hedgerows/+archive/ubuntu/get-iplayer. That showed no package list for
that ppa. I did the standard 'sudo apt-get update' & 'sudo apt-get
upgrade' and everything Ok. I checked the version number for libavcodec-
extra of that installed against the ppa's version and it had
successfully done the reversion away from the ppa.

In summary, now using the standard (rather than the ppa's) versions of
the libav packages. However, still no sound for mp3 files using vlc. I
haven't checked all the other possibilities e.g. playing CDs. Output
from 'dpkg -l | grep libav > libav.txt' attached.

** Attachment added: "libav.txt"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5080107/+files/libav.txt

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-14 Thread John Rose

I did the "sudo dpkg -i *,deb" after cd to the directory containing the 
downloaded 3.7 pulseaudio deb files. All installed with warnings about 
downgrading from 3.8 to 3.7. However, there was now a No Entry sign on the 
'systray'. So I ran Synaptic and there were 3 'missing' packages, namely:
libpulse-dev_8.0-0ubuntu3.7_amd64.debg
libpulse-mainloop-glib0_8.0-0ubuntu3.7_amd64.deb
pulseaudio-module-bluetooth_8.0-0ubuntu3.7_amd64.deb
So I downloaded them and installed them Ok. And No Entry sign went away. 
However, audio problems are still there as before.

Audio working on:
(with speakers connected by jackplug to PC, and any mp3/mp4 files or CD or DVD)
OR
(with hdmi (in monitor) speakers or usb speakers
AND
Clementine or RhythmBox on mp3 files or CDs, or Chrome on YouTube videos)

However, audio not working on:
with hdmi (in monitor) speakers or usb speakers
AND
VLC for mp3 or mp4 files or CDs or DVDs, or Videos (Totem) for mp4 files or 
DVDs.

Results of 'dpkg -l | grep gstreamer > gst.txt' and 'dpkg -l | grep
libav > libav.txt' are attached in a tar.gz file.


** Attachment added: "Contains gst.txt & libav.txt"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5078994/+files/gst-libav.tar.gz

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread John Rose

I just wanted to check the best method of uninstalling the existing
corresponding packages & installing these downloaded packages without
having dependency problems. I'm not a Sysadmin so I don't know the best
method. The reason I ask is that when I try using Synaptic to do the
uninstall I get removal of a number of other packages being required. If
I try to install the downloaded packages using gdebi, I get an error
objecting to that being done.

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread John Rose

I checked out your suggestion of "System Settings > Sound > Applications
and verify (while running) that the problematic applications aren't muted or
have different volume": check was Ok. I'll try the reverting to previous
pulseaudio suggestion later. I have a question. This PC doesn't play an mp3
file audibly either with usb speakers or with hdmi to a monitor containing
speakers. However, Sound Settings plays sound Ok when doing test of it. Also,
on another Ubuntu 16.04 computer (same make & model), with sound played through
speakers connected by jack plug to headphones/speaker output socket, mp3 files
played Ok with vlc. Is there a way of testing that pulseaudio is being used by
an app and/or the method of connecting speakers (i.e. usb, hdmi, jack plug)?

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Touch-packages] [Bug 1755144] [NEW] No audio on vlc or videos sound or video files

2018-03-12 Thread John Rose

Public bug reported:

Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
Uname: Linux 4.4.0-116-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC2:  john   2410 F pulseaudio
 /dev/snd/controlC0:  john   2410 F pulseaudio
CurrentDesktop: Unity
Date: Mon Mar 12 11:06:46 2018
InstallationDate: Installed on 2016-12-08 (458 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Touch-packages] [Bug 1582251] [NEW] CUPS does not find network Samsung SCX-4729FD printer

2016-05-16 Thread John Rose

Public bug reported:

CUPS does not find network Samsung SCX-4729FD printer i.e. one connected
to router's ethernet socket. This error is intermittent. It occurs
because I have to keep deleting and adding networked Samsung SCX-4729FD
printer, due to desktop being informed that printer is not connected
when attempting to print.

printer-driver-splix (version 2.0.0+svn315-2fakesync1) package is
installed.

Add button (in Printers dialog) does not find (using Find Network
hotspot) Samsung SCX-4729FD printer printer: it used to do so.

Similarly, localhost:631/printers (in Firefox) does not find Samsung
SCX-4729FD printer.

Printer has static ip address (on my network) of 192.168.1.20

Ping of printer shows connection is OK:
john@Desktop:~$ ping 192.168.1.20
PING 192.168.1.20 (192.168.1.20) 56(84) bytes of data.
64 bytes from 192.168.1.20: icmp_seq=1 ttl=64 time=0.516 ms


Firewall has port 631 open.

Using Ubuntu 64 bit desktop fully up to date.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.7
ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
Uname: Linux 3.13.0-86-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CupsErrorLog:
 
CurrentDesktop: Unity
Date: Mon May 16 14:53:17 2016
InstallationDate: Installed on 2014-04-25 (752 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for Deskjet-2540-series: 
usb://HP/Deskjet%202540%20series?serial=CN51A5721J0604=1
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
Papersize: a4
PpdFiles: Deskjet-2540-series: HP Deskjet 2540 Series, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FH
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S2PV
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFH:bd02/25/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apparmor apport-bug third-party-packages trusty

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https://bugs.launchpad.net/bugs/1582251

Title:
  CUPS does not find network Samsung SCX-4729FD printer

Status in cups package in Ubuntu:
  New

Bug description:
  CUPS does not find network Samsung SCX-4729FD printer i.e. one
  connected to router's ethernet socket. This error is intermittent. It
  occurs because I have to keep deleting and adding networked Samsung
  SCX-4729FD printer, due to desktop being informed that printer is not
  connected when attempting to print.

  printer-driver-splix (version 2.0.0+svn315-2fakesync1) package is
  installed.

  Add button (in Printers dialog) does not find (using Find Network
  hotspot) Samsung SCX-4729FD printer printer: it used to do so.

  Similarly, localhost:631/printers (in Firefox) does not find Samsung
  SCX-4729FD printer.

  Printer has static ip address (on my network) of 192.168.1.20

  Ping of printer shows connection is OK:
  john@Desktop:~$ ping 192.168.1.20
  PING 192.168.1.20 (192.168.1.20) 56(84) bytes of data.
  64 bytes from 192.168.1.20: icmp_seq=1 ttl=64 time=0.516 ms


  Firewall has port 631 open.

  Using Ubuntu 64 bit desktop fully up to date.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.7
  ProcVersionSignature: Ubuntu 3.13.0-86.130-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-86-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Mon May 16 14:53:17 2016
  InstallationDate: Installed on 2014-04-25 (752 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for Deskjet-2540-series: 
usb://HP/Deskjet%202540%20series?serial=CN51A5721J0604=1
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  Papersize: a4
  PpdFiles: Deskjet-2540-series: HP Deskjet 2540 Series, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present

[Touch-packages] [Bug 1527641] [NEW] package init 1.22ubuntu11 failed to install/upgrade: pre-dependency problem - not installing init

2015-12-18 Thread John Rose

Public bug reported:

Upgrading from Trusty to Vivid.

ProblemType: Package
DistroRelease: Ubuntu 15.04
Package: init (not installed)
Uname: Linux 4.2.6-040206-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: amd64
Date: Fri Dec 18 14:34:51 2015
DuplicateSignature: package:init:1.22ubuntu11:pre-dependency problem - not 
installing init
ErrorMessage: pre-dependency problem - not installing init
InstallationDate: Installed on 2015-11-26 (22 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
RelatedPackageVersions:
 dpkg 1.17.25ubuntu1.1
 apt  1.0.9.7ubuntu4.2
SourcePackage: init-system-helpers
Title: package init 1.22ubuntu11 failed to install/upgrade: pre-dependency 
problem - not installing init
UpgradeStatus: Upgraded to vivid on 2015-12-18 (0 days ago)

** Affects: init-system-helpers (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package dist-upgrade need-duplicate-check

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Ubuntu.
https://bugs.launchpad.net/bugs/1527641

Title:
  package init 1.22ubuntu11 failed to install/upgrade: pre-dependency
  problem - not installing init

Status in init-system-helpers package in Ubuntu:
  New

Bug description:
  Upgrading from Trusty to Vivid.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: init (not installed)
  Uname: Linux 4.2.6-040206-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  Date: Fri Dec 18 14:34:51 2015
  DuplicateSignature: package:init:1.22ubuntu11:pre-dependency problem - not 
installing init
  ErrorMessage: pre-dependency problem - not installing init
  InstallationDate: Installed on 2015-11-26 (22 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  RelatedPackageVersions:
   dpkg 1.17.25ubuntu1.1
   apt  1.0.9.7ubuntu4.2
  SourcePackage: init-system-helpers
  Title: package init 1.22ubuntu11 failed to install/upgrade: pre-dependency 
problem - not installing init
  UpgradeStatus: Upgraded to vivid on 2015-12-18 (0 days ago)

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[Touch-packages] [Bug 1527711] [NEW] Held package libgm1 after upgrade from Trusty to Wily

2015-12-18 Thread John Rose

Public bug reported:

I've upgraded from Trusty to Wily (via Vivid, if I remember correctly). 
Afterwards 'apt-get upgrade' shows libgbm1 (& xorg) as kept back & not to 
upgrade. Synaptic shows libgbm1-lts-vivid as installed. Not really sure if this 
is a bug.
PS Not sure if this is connected, but I'm not able to install Skype using 
'apt-get install skype skype-bin:i386':
The following packages have unmet dependencies.
 skype-bin:i386 : Depends: libqtwebkit4:i386 (>= 2.2~2011week36) but it is not 
going to be installed
  Depends: libgl1-mesa-glx:i386 but it is not going to be 
installed
E: Unable to correct problems, you have held broken packages.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: libgbm1 10.1.3-0ubuntu0.5
Uname: Linux 4.0.0-04-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Dec 18 18:19:58 2015
DistUpgraded: 2015-12-18 15:46:31,219 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
   Subsystem: Intel Corporation Device [8086:2060]
InstallationDate: Installed on 2015-11-26 (22 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.0.0-04-generic 
root=UUID=e6a0e473-929d-4492-bce9-080a2ff09077 ro quiet splash vt.handoff=7
SourcePackage: mesa
UpgradeStatus: Upgraded to wily on 2015-12-18 (0 days ago)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri Dec 18 17:13:33 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.17.1-0ubuntu3.1~trusty1

** Affects: mesa (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu wily

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1527711

Title:
  Held package libgm1 after upgrade from Trusty to Wily

Status in mesa package in Ubuntu:
  New

Bug description:
  I've upgraded from Trusty to Wily (via Vivid, if I remember correctly). 
Afterwards 'apt-get upgrade' shows libgbm1 (& xorg) as kept back & not to 
upgrade. Synaptic shows libgbm1-lts-vivid as installed. Not really sure if this 
is a bug.
  PS Not sure if this is connected, but I'm not able to install Skype using 
'apt-get install skype skype-bin:i386':
  The following packages have unmet dependencies.
   skype-bin:i386 : Depends: libqtwebkit4:i386 (>= 2.2~2011week36) but it is 
not going to be installed
Depends: libgl1-mesa-glx:i386 but it is not going to be 
installed
  E: Unable to correct problems, you have held broken packages.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: libgbm1 10.1.3-0ubuntu0.5
  Uname: Linux 4.0.0-04-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Dec 18 18:19:58 2015
  DistUpgraded: 2015-12-18 15:46:31,219 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
 Subsystem: Intel Corporation Device [8086:2060]
  InstallationDate: Installed on 2015-11-26 (22 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  ProcKernelCmdLine:

[Touch-packages] [Bug 1515329] [NEW] Xorg freeze

2015-11-11 Thread John Rose

Public bug reported:

When trying to switch users, desktop computer hangs with blank screen.
It doesn't always happen when switching user. Freeze occurs immediately
i.e. dose not display anything else before hanging.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-68.111-generic 3.13.11-ckt27
Uname: Linux 3.13.0-68-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Nov 11 16:58:44 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 5.0.8, 3.13.0-67-generic, x86_64: installed
 virtualbox, 5.0.8, 3.13.0-68-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
InstallationDate: Installed on 2014-04-25 (565 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-68-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FH
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S2PV
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFH:bd02/25/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Wed Nov 11 16:46:13 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id   39446 
 vendor XER
xserver.version: 2:1.15.1-0ubuntu2.7

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 freeze trusty ubuntu

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https://bugs.launchpad.net/bugs/1515329

Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  New

Bug description:
  When trying to switch users, desktop computer hangs with blank screen.
  It doesn't always happen when switching user. Freeze occurs
  immediately i.e. dose not display anything else before hanging.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-68.111-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-68-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Wed Nov 11 16:58:44 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 5.0.8, 3.13.0-67-generic, x86_64: installed
   virtualbox, 5.0.8, 3.13.0-68-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several

[Touch-packages] [Bug 1450332] Re: Xorg freeze

2015-05-06 Thread John Rose

If I understand correctly the web page referred to above, I should:
sudo apt-get install --install-recommends linux-generic-lts-utopic 
xserver-xorg-lts-utopic libgl1-mesa-glx-lts-utopic 
libegl1-mesa-drivers-lts-utopic

I'm reluctant to do this, as the web page does not state the reversion
method in case of problems. What is it?

It also says that I can check the hwe support status by:
hwe-support-status --verbose 
However, when I do that, the command is not found. Synaptic says that there is 
no package similar to that command's name. What is the relevant package's name?

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Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Switching user (i.e. using hotspot at top right of screen) results in
  a blank screen. Not sure which package this applies to.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Apr 30 07:53:20 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.13.0-49-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-51-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
  InstallationDate: Installed on 2014-04-25 (369 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Gigabyte Tecohnology Co., Ltd. H61M-S2PV
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FA
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61M-S2PV
  dmi.board.vendor: INTEL Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFA:bd12/19/2011:svnGigabyteTecohnologyCo.,Ltd.:pnH61M-S2PV:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTecohnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: H61M-S2PV
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd.
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr 30 07:50:00 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id   39446 
   vendor XER
  xserver.version: 2:1.15.1-0ubuntu2.7

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[Touch-packages] [Bug 1450332] Re: Xorg freeze

2015-05-05 Thread John Rose

Downloaded and tried Vivid as instructed. I added 2 users. Logging into
both successively, I was able to start apps  switch back  forth OK
between the users. Thus, no freeze problem with this version of Vivid.

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Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Switching user (i.e. using hotspot at top right of screen) results in
  a blank screen. Not sure which package this applies to.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Apr 30 07:53:20 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.13.0-49-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-51-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
  InstallationDate: Installed on 2014-04-25 (369 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Gigabyte Tecohnology Co., Ltd. H61M-S2PV
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FA
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61M-S2PV
  dmi.board.vendor: INTEL Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFA:bd12/19/2011:svnGigabyteTecohnologyCo.,Ltd.:pnH61M-S2PV:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTecohnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: H61M-S2PV
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd.
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr 30 07:50:00 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id   39446 
   vendor XER
  xserver.version: 2:1.15.1-0ubuntu2.7

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[Touch-packages] [Bug 1450332] Re: Xorg freeze

2015-05-04 Thread John Rose

I was not able to upgrade BIOS FA to FB because FB has the wrong Id.
This is due to the motherboard being Rev 2.0 (checked by looking at
motherboard). In other words, the PC seller forced in the wrong BIOS -
FA which is for Rev 2.2 . So I upgraded the BIOS to FH - the latest non-
beta for Rev 2.0 dated 2013 i.e 2 years later than FA.

However, still not able to change users by selecting different user from
top of screen - screen just goes black. I'm able to change user by
logging out current user before logging 'new' user. BTW I only have 2
users on an 8GB PC.

Output asked for:
john@Desktop:~$ sudo dmidecode -s bios-version  sudo dmidecode -s 
bios-release-date
FH
02/25/2013
 

** Changed in: xorg (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  Xorg freeze

Status in xorg package in Ubuntu:
  Confirmed

Bug description:
  Switching user (i.e. using hotspot at top right of screen) results in
  a blank screen. Not sure which package this applies to.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Apr 30 07:53:20 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.3.10, 3.13.0-49-generic, x86_64: installed
   virtualbox, 4.3.10, 3.13.0-51-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: Gigabyte Technology Co., Ltd Device [1458:d000]
  InstallationDate: Installed on 2014-04-25 (369 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  MachineType: Gigabyte Tecohnology Co., Ltd. H61M-S2PV
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-51-generic 
root=UUID=0d248ee7-6e51-4cfd-aa7e-f1963792d493 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FA
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61M-S2PV
  dmi.board.vendor: INTEL Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrFA:bd12/19/2011:svnGigabyteTecohnologyCo.,Ltd.:pnH61M-S2PV:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTecohnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: H61M-S2PV
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd.
  version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.56-1~ubuntu2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.910-0ubuntu1.4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Apr 30 07:50:00 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id   39446 
   vendor XER
  xserver.version: 2:1.15.1-0ubuntu2.7

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[Touch-packages] [Bug 1041573] Re: Prints single sided when duplex selected on Brother HL-5250DN printer

2015-05-03 Thread John Rose

Now using Trusty. No longer have Brother printer. But duplex works OK on
my Samsung SCX printer.

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https://bugs.launchpad.net/bugs/1041573

Title:
  Prints single sided when duplex selected on Brother HL-5250DN printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Prints single sided when duplex selected on Brother HL-5250DN printer.
  Connection is by USB. Used to work (i.e. printed double sided) till
  approx 1 month ago. Using Lucid Desktop 32bit (same happens on Lucid
  Desktop 64bit) fully up to date. I have attached a sample spool file
  from /var/spool/cups and cups error log.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.6
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sat Aug 25 16:17:30 2012
  InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release i386 (20100429)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Dell DM061
  Papersize: a4
  PpdFiles:
   Deskjet-F2400-series: HP Deskjet f2400 Series hpijs, 3.10.2
   HL-5250DN-series: Brother HL-5250DN BR-Script3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=3d214358-ad17-41e4-a4aa-1342f218becf ro splash quiet quiet splash 
vt.handoff=7
  ProcEnviron:
   LANG=en_GB.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 03/30/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.3.2
  dmi.board.name: 0WG864
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.3.2:bd03/30/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DM061
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1349062] Re: CUPS cannot find a networked printer

2014-07-28 Thread John Rose

Printer did not appear in window's list. Only 'device' in nested list
was my laptop, which was only computer switched on.

PS running avahi-discover required installation of it which also caused
installation of python-avahi.

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You received this bug notification because you are a member of Ubuntu
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Title:
  CUPS cannot find a networked printer

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Using Trusty, printing to a printer (attached to my router) was OK.
  however since about a week ago, printing  fails i.e. nothing happens.
  Deleting the printer  trying to Add it again results in the printer
  no longer being shown in the Add Printer dialog. Ping 192.168.101.20
  is OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sun Jul 27 08:35:13 2014
  InstallationDate: Installed on 2014-04-18 (99 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Acer Aspire V5-531
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=11921ad5-6688-4b27-85f4-9d2215cd6528 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-531
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV1.12:bd06/12/2012:svnAcer:pnAspireV5-531:pvrV1.12:rvnAcer:rnAspireV5-531:rvrV1.12:cvnAcer:ct9:cvrV1.12:
  dmi.product.name: Aspire V5-531
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 1349062] Re: CUPS cannot find a networked printer

2014-07-28 Thread John Rose

Just done the same on my desktop (connected by ethernet whereas laptop
is connected by wireless). That showed the printer under 'Web Site' sub-
section  printer is able to print from it. Both computers run 64 bit
Trusty.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1349062

Title:
  CUPS cannot find a networked printer

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Using Trusty, printing to a printer (attached to my router) was OK.
  however since about a week ago, printing  fails i.e. nothing happens.
  Deleting the printer  trying to Add it again results in the printer
  no longer being shown in the Add Printer dialog. Ping 192.168.101.20
  is OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sun Jul 27 08:35:13 2014
  InstallationDate: Installed on 2014-04-18 (99 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Acer Aspire V5-531
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=11921ad5-6688-4b27-85f4-9d2215cd6528 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-531
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV1.12:bd06/12/2012:svnAcer:pnAspireV5-531:pvrV1.12:rvnAcer:rnAspireV5-531:rvrV1.12:cvnAcer:ct9:cvrV1.12:
  dmi.product.name: Aspire V5-531
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 1349062] Re: CUPS cannot find a networked printer

2014-07-28 Thread John Rose

I use the same GUFW firewall on both computers. Both use the Home
profile allowing any thing out  certain apps in (e.g. CUPS, Samba,
SSH). Do Bonjour/DNS-SD broadcasts use a specific port?

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1349062

Title:
  CUPS cannot find a networked printer

Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Using Trusty, printing to a printer (attached to my router) was OK.
  however since about a week ago, printing  fails i.e. nothing happens.
  Deleting the printer  trying to Add it again results in the printer
  no longer being shown in the Add Printer dialog. Ping 192.168.101.20
  is OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sun Jul 27 08:35:13 2014
  InstallationDate: Installed on 2014-04-18 (99 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Acer Aspire V5-531
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=11921ad5-6688-4b27-85f4-9d2215cd6528 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-531
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV1.12:bd06/12/2012:svnAcer:pnAspireV5-531:pvrV1.12:rvnAcer:rnAspireV5-531:rvrV1.12:cvnAcer:ct9:cvrV1.12:
  dmi.product.name: Aspire V5-531
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 1349062] Re: CUPS cannot find a networked printer

2014-07-28 Thread John Rose

I noticed that there was a preconfigured rule for bonjour in GUFW. So I
requested it (it then allowed 5353udp  5298all, on In)  I was able to
add a printer  use it. Interestingly, my desktop does not have these
'allowed' but printing is still OK. Anyway, I've added this
preconfigured rule to my desktop  it still prints OK. Thanks for the
Firewall suggestion.

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https://bugs.launchpad.net/bugs/1349062

Title:
  CUPS cannot find a networked printer

Status in “avahi” package in Ubuntu:
  Incomplete
Status in “cups” package in Ubuntu:
  Incomplete

Bug description:
  Using Trusty, printing to a printer (attached to my router) was OK.
  however since about a week ago, printing  fails i.e. nothing happens.
  Deleting the printer  trying to Add it again results in the printer
  no longer being shown in the Add Printer dialog. Ping 192.168.101.20
  is OK.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sun Jul 27 08:35:13 2014
  InstallationDate: Installed on 2014-04-18 (99 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Acer Aspire V5-531
  Papersize: a4
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic 
root=UUID=11921ad5-6688-4b27-85f4-9d2215cd6528 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: V1.12
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V5-531
  dmi.board.vendor: Acer
  dmi.board.version: V1.12
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.12
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLtd.:bvrV1.12:bd06/12/2012:svnAcer:pnAspireV5-531:pvrV1.12:rvnAcer:rnAspireV5-531:rvrV1.12:cvnAcer:ct9:cvrV1.12:
  dmi.product.name: Aspire V5-531
  dmi.product.version: V1.12
  dmi.sys.vendor: Acer

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[Touch-packages] [Bug 465916] Re: CUPS DNS-SD (Bonjour/mDNS/Zeroconf/Avahi) not broadcasting

2014-07-27 Thread John Rose

This bug appears to be back on Trusty, with a Samsung laser printer
attached to my router.

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https://bugs.launchpad.net/bugs/465916

Title:
  CUPS DNS-SD (Bonjour/mDNS/Zeroconf/Avahi) not broadcasting

Status in Avahi:
  New
Status in “cups” package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: cups

  I've enabled advertising of local printers in a recent upgrade to
  Karmic. The config file has these salient lines:

  Browsing On
  BrowseOrder allow,deny
  BrowseAllow all
  BrowseRemoteProtocols cups
  BrowseAddress @LOCAL
  BrowseLocalProtocols cups dnssd

  But CUPS still doesn't advertise using DNS-SD. (I can't find the
  printers with a Mac OS X v10.6 client, and I also checked by running
  avahi-browse locally.) I turned the log level to debug2 and didn't
  find any indication that DNS-SD was being used. (In particular, I
  expected dnssdRegisterPrinter to be logged, as reflected by line
  2666 of dirsvc.c in the CUPS source.) Suspiciously, I noticed this
  line in the log file:

  d [30/Oct/2009:14:35:13 -0700] [CGI] Starting {HAVE_DNSSD? at 2802, 
result=0...
  d [30/Oct/2009:14:35:13 -0700] [CGI] Skip first part...

  I don't exactly know what's going on here, but is it possible that
  CUPS was for some reason compiled with the HAVE_DNSSD flag off?

  Further evidence: If I click Advanced on the Administration page,
  the protocols under Share printers connected to this system are
  CUPS, LDAP, and SLP. No DNS-SD.

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[Touch-packages] [Bug 465916] Re: CUPS DNS-SD (Bonjour/mDNS/Zeroconf/Avahi) not broadcasting

2014-07-27 Thread John Rose

PS The standard Add Printer dialog does not find the Samsung networked
pnte.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/465916

Title:
  CUPS DNS-SD (Bonjour/mDNS/Zeroconf/Avahi) not broadcasting

Status in Avahi:
  New
Status in “cups” package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: cups

  I've enabled advertising of local printers in a recent upgrade to
  Karmic. The config file has these salient lines:

  Browsing On
  BrowseOrder allow,deny
  BrowseAllow all
  BrowseRemoteProtocols cups
  BrowseAddress @LOCAL
  BrowseLocalProtocols cups dnssd

  But CUPS still doesn't advertise using DNS-SD. (I can't find the
  printers with a Mac OS X v10.6 client, and I also checked by running
  avahi-browse locally.) I turned the log level to debug2 and didn't
  find any indication that DNS-SD was being used. (In particular, I
  expected dnssdRegisterPrinter to be logged, as reflected by line
  2666 of dirsvc.c in the CUPS source.) Suspiciously, I noticed this
  line in the log file:

  d [30/Oct/2009:14:35:13 -0700] [CGI] Starting {HAVE_DNSSD? at 2802, 
result=0...
  d [30/Oct/2009:14:35:13 -0700] [CGI] Skip first part...

  I don't exactly know what's going on here, but is it possible that
  CUPS was for some reason compiled with the HAVE_DNSSD flag off?

  Further evidence: If I click Advanced on the Administration page,
  the protocols under Share printers connected to this system are
  CUPS, LDAP, and SLP. No DNS-SD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/avahi/+bug/465916/+subscriptions

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