[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The kernel fix (comment #77) only checks for the laptop model name, not anything else. So it will only work for "ASUS UX391UA". If you have a different model of laptop then please open a different bug. https://mailman.alsa-project.org/pipermail/alsa- devel/2018-December/143282.html ** No longer affects: alsa-driver (Ubuntu) ** Also affects: linux (Ubuntu Disco) Importance: Undecided Status: Fix Committed ** Also affects: linux (Ubuntu Bionic) Importance: Undecided Status: New ** Also affects: linux (Ubuntu Cosmic) Importance: Undecided Status: New ** Changed in: linux (Ubuntu Disco) Status: Fix Committed => Fix Released ** Changed in: linux (Ubuntu Cosmic) Status: New => Confirmed ** Changed in: linux (Ubuntu Bionic) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in linux package in Ubuntu: Fix Released Status in linux source package in Bionic: Confirmed Status in linux source package in Cosmic: Confirmed Status in linux source package in Disco: Fix Released Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@VanVan Just updated to kernel 5.0 and the sound on my model ( Asus Q325UAR / dual boot ) does NOT work. How/where can I submit a report so that the model is included in the list for the fix? As far as I am aware the Q325UAR hardware is exactly the same as UX391UA but the model was targeted at a different retailer. Thanks! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
[Edited] (Didnt find how to edit a post) Confirmed kernel 4.19.17 solved my problem. Notebook Model: Asus Zenbook UX433FN Ubuntu 18.10. Dual Boot with Windows 10. I changed the kernel with the visual interface of ukuu, easy and simple. You just select the version, install, and then reboot. In the GRUB menu, select Advanced Options for Ubuntu, and select the desired kernel version. If you have an Nvidia card it's possible that ukuu gets stuck in "setting up linux-headers" while installing the kernel version. Only thing you have to do to solve this is Disable Secure Boot from the BIOS. Thanks to all in this thread, saved my life :D -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Confirmed kernel 4.19.17 solved my problem. Notebook Model: Asus Zenbook UX433FN Dual Boot with Windows 10. I changed the kernel with the visual interface of ukuu, easy and simple. You just select the version, install, and then reboot. In the GRUB menu, select Advanced Options for Ubuntu, and select the desired kernel version. If you have an Nvidia card it's possible that ukuu gets stuck in "setting up linux-headers" while installing the kernel version. Only thing you have to do to solve this is Disable Secure Boot from the BIOS. Thanks to all in this thread, saved my life :D -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
So I switched to Linux Kernel 5 since RC-5 and I was switching to the latest version ever since a new one is released. It seems that the 5 branch has fixed the issue for good. I am on 5.0.1 and have no issue with output. *fingers crossed* However I do have an issue with the input. Cannot recognize my internal microphone. Not a big issue as I don't speak that much or I can use different devices for that communication but the mic is the last bit that is not working on that "damn" Asus Zenbook. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
confirmed my sound problem was solved using -Linux Kernel 4.19.10 on my -aus zenbook ux533fd -dual boot windows 10 and ubuntu 16.04 by following the next steps: 1. install Ukuu sudo add-apt-repository ppa:teejee2008/ppa sudo apt-get update sudo apt-get install ukuu 2. install kernel 4.19.10 sudo ukuu --install v4.19.10 3.restart(reboot)->select "advanced options" -> select kernel version 4.19.10 for more questions, simply: xing@gmail.com thanks the commends upon, especially #78 #96 thanks all ! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Quick question, I have exactly the same problem but with one small difference. I have Asus Q325UA which is pretty much the black version of UX391UA as far as I know. lshw gives out the following information system Q325UAR busQ325UAR My concern is that since the system reports a different model, it will require yet another different line to be added to the patch. Can somebody shed some light if that model needs to be added separately or will the UX391UA fix the problem on QA325UA as well? Also, how should I go about submitting a request for the QA325UA if needed? Thanks! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@avreon Keep in mind there is two different fixes to the kernel depending on your hardware : - Fix for UX333, UX433, UX533 and some others starting from 4.19.10 - Fix for UX391UA and some others starting from kernel 5.0-rc1 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have the issue that Maksym is talking about. Indeed using 4.19.18 "fixed" the problem but it seems to be fixed somehow randomly. When I restart the laptop and enter my paassword, Linux Mint tries to play an intro chime but it gets cut off at the middle or at the end. I have to restart, login and it may or maynot fix the issue. After few restarts it starts working permanently for the duration of the session but this is not a real solution, isn't it? If someone is aware how to fix this issue please raise your voice! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Small Update. Yes, sometimes when I work on Windows and reboot to Kubuntu sound card stop working. When I load back to Windows and next shutdown it. And after that sound card begins work correctly. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Hey All. I run into troubles with sound also on my Asus UX331UAL (EG022T) laptop with ALC294 sound card. I run Kubuntu 18.04. I confirmed that after updating kernel to v4.19.19 Sound works well. Updated only kernel without any patches. Updated using Ukuu app. And it is not depending form method of shutdown windows OS (shutdown or restart). Thanks this topic) PS: I also run into other troubles. When laptop in sleep mode when running Kubuntu battery is not charging (battery led not lighting). When I trying to charge laptop when Kubuntu work normally, the battery starts charging (battery led lighting), but it never finishes charging and led always lighting with orange. When I shutting down my laptop battery charging in normal mode. Also, all works perfectly in Windows. Did the anyone run into such troubles? And I will appreciate if anyone can forward me to the solution for this issue. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I also want to confirm that the sound has come back when I upgraded the kernel to 4.19.18. I am using Mint 19.1 and by default it didn't work. Warning! I first upgraded to 4.20.5 but it didn't work. I switched to the 4.19 and it magically started to work! And on a side note it works better than the stock windows version. The sound card was making weird static noises when used on Windows 10. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I confirm that install 4.19.10 via ukuu worked for me on zenbook ux533FD with windows 10 dual boot! Now I can play PC game with my windows 10, and develop on my ubuntu 18.04! Thank you all very much! You guys are the best! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@Thales Loiola Raveli Try to blacklist the nouveau; go to the software updates -> additional driver to look for nvidia driver. I am fortunate that I did not get the mx150 model. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The problem can been solved by updating to the newest 4.19.x kernel. I am a Ubuntu user with Asus UX433FA. After a few testing, I can confirm that newer kernel 4.19.17 currently available in kernel.org is the solution (I tried out 4.19.8 as well but I experienced something else so I decided to use 4.19.17, which, by default, accepts the changes suggested by Jian-Hong). However, I am using a dual boot system. There is a minor problem that bugs me: even if I turned off the fast boosting in BIOS, if I boot into Windows then restart and try to boot into Ubuntu, the sound will distort and disappear eventually. The solution would be completely shutdown Windows every time you want to switch between the OS. Hope this could be solved in the future. A good thing though, is after installing the new kernel, the original 4.15.x kernel that ships with Ubuntu 18.04 can also output sound properly !!! But, I have always got the feeling that the sound quality on Ubuntu is not as good as that of Windows. I might be over-sensitive tho. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I encounter the exact same problems of Thales Loiola Raveli on an ASUS 14 UX433FN with Linux Mint 19.1 Cinnamon. When will the patch be added to a Linux Mint-supported kernel version? Please please please, it's hard to have a brand-new but mute PC :/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Confirming that install 4.19.10 via ukuu as mentioned by Craig in comment #78 worked for me on zenbook ux533FD with no windows install. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Hello guys, I followed your discussion to try to solve my problem. Now sound works in my PC, but I've got some other problems that came with. My PC is an Asus UX333FN, and I'm currently running on Ubuntu 18.04 with kernel 4.20. It came with 4.15.0.29.31 originally. When following the steps to install new kernels, above 4.18, I always get these messages : W: Possible missing firmware /lib/firmware/nvidia/gv100/sec2/sig.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/sec2/image.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/sec2/desc.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/nvdec/scrubber.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/sw_method_init.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/sw_bundle_init.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/sw_nonctx.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/sw_ctx.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/gpccs_sig.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/gpccs_data.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/gpccs_inst.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/gpccs_bl.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/fecs_sig.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/fecs_data.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/fecs_inst.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/gr/fecs_bl.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/acr/ucode_unload.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/acr/ucode_load.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/acr/unload_bl.bin for module nouveau W: Possible missing firmware /lib/firmware/nvidia/gv100/acr/bl.bin for module nouveau (This time I was trying to install 4.18 for example) As I said, sound works, but my problem now is apparently the NVIDIA Card (it has a Geforce MX150). Sometimes my screen and my mouse freeze, and I also get something like in the attached picture. I also need to press two times the Fn keys for it to start working, which didn't happen with the other kernel. Has someone faced the same problem? Thank you a lot ** Attachment added: "Screenshot from 2019-01-15 19-55-23.png" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+attachment/5229398/+files/Screenshot%20from%202019-01-15%2019-55-23.png -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Confirm solved for kernel 4.20 via Ukuu for Asus Zenbook ux433f -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Can confirm that installing kernel 5.0-rc1 using UKUU that sound from the speakers and earphones now work on my Zenbook UX391UA. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Thanks Pawel! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@sojusnik maybe this will help https://askubuntu.com/questions/1056909 /no-sound-on-asus-zenbook-ux391ua-with-hda-intel-pch/1058122 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The UX391UA fix is not in 4.20 as it was already a release candidate. To get sound working on this model you'll need to download the 4.20 source, apply the patch to sound/pci/hda/patch_realtek.c then compile and install the kernel. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Some additional sysinfo with inxi: System:Host: mir Kernel: 4.20.0-042000-generic x86_64 bits: 64 Desktop: Gnome 3.30.1 Distro: Ubuntu 18.10 (Cosmic Cuttlefish) Machine: Type: Laptop System: ASUSTeK product: ZenBook S UX391UA v: 1.0 serial: Mobo: ASUSTeK model: UX391UA v: 1.0 serial: UEFI [Legacy]: American Megatrends v: UX391UA.301 date: 10/15/2018 BTW, ASUS released recently a new BIOS version, but it still doesn't solve our problem: https://www.asus.com/de/Laptops/ASUS- ZenBook-S-UX391UA/HelpDesk_BIOS/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@VanVan That's strange! To be on the safe side, I even did a fresh Ubuntu 18.10 installation and updated to the 4.20 kernel with UKUU, but I still don't have sound. Neither from the internal, nor the external speakers. I've played around with alsamixer in the terminal – without success. Can somebody confirm that they got the sound running just by installing the latest kernel (4.20) on the ASUS UX391UA (that's the model this issues is actually about)? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@sojusnik It should be included for UX391UA, I committed it on 19 December https://github.com/torvalds/linux/commit/9cf6533e8060d3896b88ea14b27f620e6504b84b -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@Santiago Londoño Or you could have used UKUU: https://github.com/teejee2008/ukuu Too bad that the 4.20 kernel doesn't contain the fix for the UX391UA :/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I managed to solve it in my Asus ZenBook UX433F. I'm running Ubuntu 18.04. I upgraded the Kernel to v4.19.11 as to Jorge Castro's answer to this question: https://askubuntu.com/questions/119080/how-to-update-kernel-to-the- latest-mainline-version-without-any-distro-upgrade Here are the exact steps I followed: 1. Download the appropriate files from: https://kernel.ubuntu.com/~kernel-ppa/mainline/ For example: linux-headers-4.19.11-041911_4.19.11-041911.201812191931_all.deb linux-headers-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb linux-image-unsigned-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb linux-modules-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb 2. Install each one in the appropriate order: sudo dpkg -i linux-headers-4.19.11-041911_4.19.11-041911.201812191931_all.deb sudo dpkg -i linux-headers-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb sudo dpkg -i linux-modules-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb sudo dpkg -i linux-image-unsigned-4.19.11-041911-generic_4.19.11-041911.201812191931_amd64.deb 3. Restart. In GRUB choose "Advanced options for Ubuntu". Select the new Kernel version. Cheers -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Hello, I've recently bought an UX533FD ASUS, with the same sound problem. Sorry, though I´m an ubuntu user I have no experience in compiling kernels, and after reading this thread, I have two questions: 1)Is the fix available in kernel 4.19.11? 2) Is this command: sudo ukuu --install v4.19.11 the only one to execute? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
4.19.11 works -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Fixed, for anyone using windows on a dual boot, you have to SHUTDOWN from windows. and then power on and go into Ubuntu. If you RESTART from windows sound will not work in Ubuntu. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
4.19.12 broke sound again. 4.19.11 worked a few days ago. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
4.19.10 no longer works :( I booted into windows and now sound doesn't work. Sound works fine in windows but not Ubuntu. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
sorry 4.19.10 worked, but 4.19.11 doesn't. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I can confirm the following fixed the no-sound issue on my UX533 per buchovagabond's post above: sudo ukuu --install v4.19.10 Cheers, Craig -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
It's already commited, check here : http://mailman.alsa-project.org/pipermail/alsa-devel/2018-December/143282.html -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
** Changed in: alsa-driver (Ubuntu) Status: Confirmed => Fix Committed ** Changed in: linux (Ubuntu) Status: Incomplete => Fix Committed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Fix Committed Status in linux package in Ubuntu: Fix Committed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@Ben Thanks! Patching and compiling the kernel is out of my league. I prefer the user-friendly and "foolproof" way through the Kernel Update Utility for Ubuntu (UKUU), mentioned above. Afaik, I can't edit the patch_realtek.c file when doing so with UKUU. Do you know if it's already planned to merge the UX391UA line too? If not, can somebody mention this to the kernel developers. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@sojusnik Yes, you're right, I missed the closing bracket. The correct line to add is: SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK), You won't find patch_realtek.c anywhere in /lib/modules/ because it's already been compiled and installed. You need to download the source code, apply the patches, then compile and install the kernel. Try downloading the 4.20-rc7 from kernel.org (the patches are already applied to this version), extract it, and then edit /sound/pci/hda/patch_realtek.c Look for this line: SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK), And beneath it add: SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK), If you then compile and install the kernel, you should have working sound on your UX391UA. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@Ben patch_realtek.c is missing under /lib/modules/4.20.0-042000rc7-generic/kernel/sound/pci/hda/ after installing 4.20.0-rc7 kernel. Can't find it elsewhere either. How do you properly applied those 3 patches? And the proper command is: SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK) You forgot to close the brackets. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The fixes in the 4.20-rc kernels are for other laptops, not the UX391UA. You'll need to add: SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK to /sound/pci/hda/patch_realtek.c to get sound working on this laptop. I used the 4.19.9 kernel, applied the 3 linked patches and added the line above. If you're using 4.20-rc6 / 7, you may only need to add the line to patch_realtek.c -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Installed 4.20.0-rc7 kernel through UKUU, but still no sound on ASUS UX391U :/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Audio fixes start with Linux 4.20-rc6, not 4.19 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@Greg (buchovagabond) Without adding those 3 patches and the SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK) tweak to to /sound/pci/hda/patch_realtek.c ? So only updating with UKUU will work? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Confirmed 4.19 fixes audio! Excellent work guys! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I just saw that the fix is included in the new 4.19.10 kernel. You can use UKUU to install. --- Jian-Hong Pan (2): ALSA: hda/realtek: Enable audio jacks of ASUS UX533FD with ALC294 ALSA: hda/realtek: Enable audio jacks of ASUS UX433FN/UX333FA with ALC294 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have a ASUS UX391UA and finally want to get the sound working. Is it theoretically possible to apply the above mentioned fix using the Kernel Update Utility for Ubuntu (https://github.com/teejee2008/ukuu)? What's the proper way to apply the following patches afterwards? https://lkml.org/lkml/2018/12/7/158 https://lkml.org/lkml/2018/12/7/160 https://lkml.org/lkml/2018/12/7/159 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: Incomplete Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Status in linux package in Ubuntu: New Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I booted **manjaro-kde-18.0-stable-x86_64.iso** nd sounds works (internal speakers) like a charm. Sound details: ``` [manjaro@manjaro ~]$ sudo hwinfo --sound 20: PCI 1f.3: 0403 Audio device [Created at pci.378] Unique ID: nS1_.b28td23g3aB SysFS ID: /devices/pci:00/:00:1f.3 SysFS BusID: :00:1f.3 Hardware Class: sound Model: "Intel Audio device" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x9d71 SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x1a00 Revision: 0x21 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xef528000-0xef52bfff (rw,non-prefetchable) Memory Range: 0xef50-0xef50 (rw,non-prefetchable) IRQ: 130 (615 events) Module Alias: "pci:v8086d9D71sv1043sd1A00bc04sc03i00" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Driver Info #1: Driver Status: snd_soc_skl is active Driver Activation Cmd: "modprobe snd_soc_skl" Config Status: cfg=new, avail=yes, need=no, active=unknown ``` This ISO included patches for ALSA, Patches for ASUS sound issues was applied in **4.19.8-2** release via this commit > https://gitlab.manjaro.org/packages/core/linux419/commit/ef116a4b40754fa3f08e605c9e30fca35f0d6f03 Naming taken from this: https://gitlab.manjaro.org/packages/core/linux419/commit/082db04a3e3d904e13e1550ae80f553dd1a0cba6 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I take my numbers from hwinfo --sound (SubVendor and SubDevice) 13: PCI 1f.3: 0403 Audio device [Created at pci.378] Unique ID: nS1_.CMWMjFG1cGE SysFS ID: /devices/pci:00/:00:1f.3 SysFS BusID: :00:1f.3 Hardware Class: sound Model: "Intel Audio device" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x9d71 SubVendor: pci 0x1043 "ASUSTeK Computer Inc." SubDevice: pci 0x10a1 Revision: 0x21 Driver: "snd_hda_intel" Driver Modules: "snd_hda_intel" Memory Range: 0xec228000-0xec22bfff (rw,non-prefetchable) Memory Range: 0xec20-0xec20 (rw,non-prefetchable) IRQ: 125 (338 events) Module Alias: "pci:v8086d9D71sv1043sd10A1bc04sc03i80" Driver Info #0: Driver Status: snd_hda_intel is active Driver Activation Cmd: "modprobe snd_hda_intel" Driver Info #1: Driver Status: snd_soc_skl is active Driver Activation Cmd: "modprobe snd_soc_skl" Config Status: cfg=new, avail=yes, need=no, active=unknown -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Silly question, `0x1043, 0x10a1` for ex. are taken from lspci results just like that? :> -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Also works for me @vblack2006 I downloaded the current stable kernel from kernel.org (4.19.9), applied the 3 patches that you linked to and added: SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK to /sound/pci/hda/patch_realtek.c After compiling and installing, I now have sound working on my UX391UA running Fedora 29! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have made it working for UX391UA laptop. I am using Linux Mint 19. What I did: 1. Follow this on how to download and compile linux kernel from sources (I use 4.19.9) 2. check compiled kernel (reboot) 3. Apply 3 patches from here: 3.1 https://lkml.org/lkml/2018/12/7/158 3.2 https://lkml.org/lkml/2018/12/7/160 3.3 https://lkml.org/lkml/2018/12/7/159 4. Additionally specify my laptop in same file by adding one more change: SND_PCI_QUIRK(0x1043, 0x14a1, "ASUS UX533FD", ALC294_FIXUP_ASUS_SPK), +SND_PCI_QUIRK(0x1043, 0x10a1, "ASUS UX391UA", ALC294_FIXUP_ASUS_SPK), 5. Recompile kernel and reboot 6. Now I have sound! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Sorry, using this guide: https://www.cyberciti.biz/tips/compiling-linux-kernel-26.html -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
i have those lines already. this guide is terrible. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Don't forget to 'sudo apt update' after making those changes. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Just uncomment the deb-src lines in /etc/apt/sources.list. For example, replace: # deb-src http://au.archive.ubuntu.com/ubuntu/ cosmic main restricted With: deb-src http://au.archive.ubuntu.com/ubuntu/ cosmic main restricted -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
ettinger@sunny:~ $ sudo apt-get build-dep linux-image-$(uname -r) [sudo] password for ettinger: Sorry, try again. [sudo] password for ettinger: Reading package lists... Done E: You must put some 'source' URIs in your sources.list ettinger@sunny:~ $ apt-get source linux-image-$(uname -r) Reading package lists... Done E: You must put some 'source' URIs in your sources.list ettinger@sunny:~ $ sudo apt-get source linux-image-$(uname -r) Reading package lists... Done E: You must put some 'source' URIs in your sources.list -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Thanks to craig-jackson if you want to check before compiling your kernel if you have the same problem that I had, you can check if the sound can work for a few seconds with the command below : sudo apt install git git clone https://github.com/VanVan/check_sound.git sudo ./check_sound/check_sound If you can hear a sound from your internal speaker it's good, if not, compiling a new kernel can still give you sound, depends on your laptop. When you compile a new kernel, do not forget do to a git pull inside the linux folder or you can remove and clone again the repository to have the latest commit (hda_codec.h correction): git clone https://github.com/VanVan/linux.git -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
For those following https://wiki.ubuntu.com/Kernel/BuildYourOwnKernel, I had to do some extra things to get kernel compilation working. The workaround steps are described here: https://askubuntu.com/questions/1085411/unable-to-follow-kernel- buildyourownkernel/1099988. Substitute the kernel version relevant to you wherever you see "4.18.0"... -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The above worked for (k)ubuntu 18.10. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
yes, i also got `command not found` when running `fakeroot` -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@VanVan i'm using the classic Ubuntu 18.04 lts I don't understand where to move the cloned folder from your repo , or what command i should type then. The tutorial you linked says : fakeroot debian/rules clean but there is no such folder Sorry to bother you , I feel like I will manage to compile this only with a detailed step by step tuto ... Feelsbadman -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I got an error when building the modules from @VanVan's github due to /sound/pci/hda_codec.h having been moved to /include/sound/hda_codec.h Fixing this let the compile finish without error (this is on Fedora 29). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
i also got errors when trying to follow that ubuntu guide for compiling your own kernel. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@z80-ben Yes, you are right, UX931UA is not part of the list, it could have worked :/ Be sure that you have no configuration error on /etc/modprobe.d/alsa-base.conf Tested on Asus UX333, UX433, UX533 with ALC294 Support for Asus G751, P5440FF, X430UN, D640SA, UX550GE, X705FD; X430UN, GL503VM, Q524UQK, X542UN with ALC256 and some others. A lot of Acer computers too and some other brands. @klintfr It depends on your Linux distribution -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I've compiled 4.20-rc6 from VanVan's github repository, and it has no effect on my UX391UA - still no sound. I notice the patch doesn't actually refer specifically to the UX931UA though, only other ASUS models. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@VanVan (w-o) Thank you for your message. But I keep failing, trying to understand any "compile & build kernel" tutorials. I don't get it , how it works... I got your patched kernel and ran the sudo apt-get [...] Then, i really don't know what to do , what part of the tutorial I have to do ... :( I'm the rookiest rookie in the eternal rookiness -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
It's already done like mohamed badaoui said: http://mailman.alsa- project.org/pipermail/alsa-devel/2018-December/142572.html Linux kernel is a big project, it can takes months to accept it. We use mailing list rather than PR request. If you don't want to wait, you can compile it by yourself following my previous message. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Can someone submit a PR to linux kernel? I did not see one when searching. I'd be happy to upvote it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
If you want to compile the kernel with the sound patch, you can use my github as a ready to use official kernel with patch : git clone https://github.com/VanVan/linux.git sudo apt-get install build-essential initramfs-tools fakeroot debconf-utils dpkg-dev debhelper bin86 kernel-package You can then compile the kernel and install it. You can follow some tuto here https://wiki.ubuntu.com/Kernel/BuildYourOwnKernel There is a lot of other tuto for each distribution. Then, the sound works well :) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
It can't work if you install official kernel. You need to replace the audio part by this one https://github.com/endlessm/linux/tree/master/sound So you need to compile it ny yourself. The correction is not yet on official kernel, it can take time before someone accept the pull request to the official kernel. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
4.20-rc6 no go either. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I tried installing kernel 4.20-rc5 and sound speakers (built in) still don't work. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
https://www.reddit.com/r/linuxquestions/comments/a4qbid/i_need_to_install_kernel_420rc/ebgtdbv These are the instructions I used. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I'm using Ubuntu 18.04. Does anyone know if its possible to apply this patch? I would need idiot proof instructions. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Hi, ALC294 works but you will have to recompile the kernel :/ A patched was made that you can find at http://mailman.alsa-project.org/pipermail/alsa-devel/2018-December/142689.html Be carefull there are 3 mails containing differents patches of the same file sound/pci/hda/patch_realtek.c Personnally I have a ASUS UX433 laptop and I applied this patch on the linux-4.19.8.tar.xz kernel with a Debian distro. Once done all works ok. It should works also on a ASUS UX533. Hope this helps. Mohamed. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Hello, sorry for my poor english, I am french. A had exactly the same issue with a ASUS Zenbook UX433, and I fund a solution. The issue comes from the Kernel part of the Alsa drivers. Daniel Drake and Jian-Hong Pan provided a patch in the alsa mailing list to fix this issue for UX533/UX433 laptop (and maybe other Asus models) : http://mailman.alsa-project.org/pipermail/alsa-devel/2018-December/142572.html This patch is not in the current kernel, nor in 4.20rc tree as far I can see. Fortunatly, you can find a patched version of the files in : https://github.com/endlessm/linux/tree/master/sound (A nice, easy to use linux distro) What I did : - clone official Kernel source repo (4.19-7 in my case) - clone endless Os repo - Copy the "sound" folder from endless tree to official kernel tree. - Compile the "no more official" Kernel. (I followed this tuto : https://wiki.archlinux.org/index.php/Kernel/Traditional_compilation because I use Manjaro, based on Arch) You have to find an appropriate tuto for Ubuntu. It was the firt time I compile a kernel.) - Use this kernel : the sound work perfectly. Note : I'm absolutly not a linux expert, it maybe exists a better way to use the patch than recompile the kernel. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Yes, I can confirm that bluetooth works well, but I hope we can find a way to use internal sound, it's a good quality speaker for a small laptop :) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The only workaround that I have found till now is using a bluetooth headset. It works perfectly well. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have the same issue on new Asus ZenBook 14 UX433FA (ALC294) on Ubuntu 2018.10 with Realtek ALC294. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I've tried everything. Nothing works. I originally booted into windows once and then installed linux over it. I did not power off I only did a reboot, some people are saying powering off from windows fixes sound on linux, which makes me think its some bios setting, but I don't see anything for sound settings in bios. I no longer have windows so I can't boot into it. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Same problem with Asus Zenbook UX533FD. Also, can someone please specify the windows shutdown method? "i.e. go to shutdown on the windows start menu and hold shift while pressing restart. A screen will appear where you can select to shutdown." This doesn't work. I am dual booting Win10 and Ubuntu 18.04. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have the pavucontrol showing audio but no sound is coming out of the spakers. ACL294 on Asus Zenbook UX433FA-DH74 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Hi Pawel, You may be right, but I think the common thread in all the laptops exhibiting this problem is the ALC294. Does the power save trick mentioned in my comment work for you at all? Cheers, Craig -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Guys please keep this ticket for Zenbook S UX391UA nad ALC294. UX533 is different issue. This not make sense. I've got 3 other Asus laptops, where sound worked perfectly on Linux. Rebooting through Windows 10 or setting card in power_save does not work on UX391UA. I bought external usb-c soundcard and now I am using it with headphones. I think that without support from Realtek (for example Kailang Yang https://www.systutorials.com/linux-kernels/84502/alsa-hda-realtek-new-codecs-support-for-alc234-alc274-alc294-linux-4-4-12/), Kernel Alsa team, Canonical team or Asus there will be no changes. I've tried to contact all of them but without any results. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Seems related to https://bugs.launchpad.net/ubuntu/+source/alsa- driver/+bug/1742852 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Interestingly, if I put the sound device into power save mode and wait a few seconds before playing a sound, I can actually hear it perffectly clearly, but after repeating the playing of the sound a few times, it distorts then disappears: sudo -i echo 10 >/sys/module/snd_hda_intel/parameters/power_save sleep 10 aplay /usr/share/sounds/alsa/Front_Center.wav -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Same on Asus Zenbook UX533 with Realtek ALC294. No sound on Kubuntu 18.10 (4.18.0-11-generic) - speakers or headphones. Dual boot with Windows 10. Windows 10 sounds work fine. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have same issue on new Asus ZenBook 14 UX433FA (ALC294) on Ubuntu 10.04.1 (NO dual boot). Tried the 4.19.2 kernel and nothing changed. Looking forward to some sort of fix/workaround! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
The above procedure does not work on my UX391UA either :( -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Can somebody confirm that the above mentioned procedure also works with an UX391UA. It does NOT work on my UX391UA. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I have the issue as well. I have a dual boot system with following. Zenbook UX490UAR Ubuntu 18.04.1 Windows 10 I think this is due to windows not properly shutting down and holding on to a hardware device, although not sure how. Managed to resolve by a full shutdown. i.e. go to shutdown on the windows start menu and hold shift while pressing restart. A screen will appear where you can select to shutdown. After the restart and logging into ubuntu, sound works . For the volume control related bug, there was a guide here : https://askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
@Karen Chaltikian Good news! Although I've tried this on my UX391UA, but without success. Can you describe your procedure step-by-step? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
To add to the above: shutting down the laptop and then starting from there in Ubuntu, as suggested in one of the workarounds above, actually made the sound work -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
hello I just bought a zenbook asus S UX391UA under windows 10; I installed Ubuntu 18.10 64 bits in dual boot and I have the same problem: no sound (although it works correctly under Windows) thank you -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Asus UX430U mid-2018 edition. Dual boot Win10/Ubuntu 18.04 LTS Audio works fine on Windows both through laptop speakers and 3.5mm jack headphones When booted in Ubuntu -- no sound on laptop speakers or headphones. confirm the pavucontrol shows audio streaming. alsamixer all outputs set to "oo". -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I'm also having an issue with my ux391ua running MATE18.04 with no Windows 10 installed. There is sound output audible with headphones on and volume >100% but it is very distorted and crackly. 18.10 was not helpful and updating kerenel to 19 doesn't change anything. aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC294 Analog [ALC294 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 pacmd list-cards 1 card(s) available. index: 0 name: driver: owner module: 7 properties: alsa.card = "0" alsa.card_name = "HDA Intel PCH" alsa.long_card_name = "HDA Intel PCH at 0xec228000 irq 135" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-:00:1f.3" sysfs.path = "/devices/pci:00/:00:1f.3/sound/card0" device.bus = "pci" device.vendor.id = "8086" device.vendor.name = "Intel Corporation" device.product.id = "9d71" device.product.name = "Sunrise Point-LP HD Audio" device.form_factor = "internal" device.string = "0" device.description = "Built-in Audio" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" I've tried various mixer related avenues which do nothing. I noticed that pavucontrol shows sound btw. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
I've opened another issue regarding this notebook. It's about overheating. Would be very helpful, if you could share your experience here: https://askubuntu.com/questions/1087672/unusually-hot-asus-ux391ua -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1784485] Re: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all
Still no sound, even on Ubuntu 18.10. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1784485 Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: Internal speaker - not sound at all Cable Headphonse - realy quiet disorted sound Bluetooth headphones - sound works fine On Windows 10 everything works fine. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18 Uname: Linux 4.15.0-29-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pmichalski 7964 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Mon Jul 30 22:32:10 2018 InstallationDate: Installed on 2018-07-17 (12 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Wbudowany dźwięk - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm2988 F pulseaudio pmichalski 7964 F pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [ZenBook S UX391UA, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/18/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX391UA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX391UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX391UA.204:bd05/18/2018:svnASUSTeKCOMPUTERINC.:pnZenBookSUX391UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX391UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook S dmi.product.name: ZenBook S UX391UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
