subject:"\[Touch\-packages\] \[Bug 1866194\] Re\: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all."

[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2022-04-11 Thread Michael Slavitch

This bug has returned on Ubuntu 22.04

Workaround: rm -r ~/.config/pulse; pulseaudio -k

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in PulseAudio:
Fix Released
Status in pulseaudio package in Ubuntu:
Fix Released
Status in pulseaudio source package in Focal:
Fix Released
Status in pulseaudio source package in Groovy:
Fix Released

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

Unknown/low. The fix is from upstream and has already been released to
Ubuntu 20.10 without any problems. Only worth noting it works by
detecting and removing audio configurations made via older versions of
PulseAudio. So upon upgrading some old settings may be reset to
defaults, but the idea is that's less bad than audio devices being
unusable (this bug).

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

1. Connect an audio interface. I tried with BT headphones and speakers as
well as a USB microphone/output.
2. Make sure it's the one selected as "Output device"
3. Click "Test"
-> the test sound outputs from the internal laptop speakers (NOK)
4. Select "Speakers - Built-in Audio" as Output device and click "Test"
-> the test sound outputs from the internal laptop speakers (OK)
5. Try to switch back to the BT device and click Test
-> same result as in step 3

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

Up to this morning, it was harder to connect the BT device, but once
connected, the sound would output on it as expected. Now, the BT
connection seems to work better, but I can't output the sound to the
BT device...

I tried to reboot the device, and also to suspend/resume, but in each
case, the BT device can connect back, but the sound is still output
from the internal laptop speakers, even when the BT device is selected
in the Sound settings.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: pieq 1566 F pulseaudio
/dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio
/dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 5 22:15:50 2020
InstallationDate: Installed on 2020-01-17 (48 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7370
dmi.product.sku: 07E9
dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2021-05-31 Thread CHRISTOPHORUS ARDI NUGRAHA

I have the same issue.
The audio from Steam is emitted from internal speaker instead from USB Sound
Card. Left/Right test also emitted from internal speaker.
It is solved by doing tips on #41.
Thank you!

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2021-03-03 Thread Sujit Kumar

I also face this issue and have opened a bug here:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1906243
(Please click "I'm facing this bug too" if you are facing this issue).

This exact same bug has been marked as a duplicate here:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1874513 (The
one @nivg mentioned). This was marked as a duplicate to the bug in this
page, but I don't think these bugs are the same.

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2021-03-02 Thread Daniel van Vugt

This bug is closed. If you continue to experience any problems then
please open a new bug by running:

ubuntu-bug pulseaudio

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2021-03-02 Thread Niv Goldenberg

I'm still getting this bug.
Following this workaround:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1874513
solve the issue for me, but I need to repeat it each time I'm connecting my
Bose Q35 II via Bluetooth.

Specs:
pulseaudio 13.99.1
Ubuntu 20.04, 5.8.0-44-generic
Lenovo Thinkpad T14 Gen1 Intel

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-10-05 Thread Launchpad Bug Tracker

This bug was fixed in the package pulseaudio - 1:13.99.1-1ubuntu3.7

---
pulseaudio (1:13.99.1-1ubuntu3.7) focal; urgency=medium

[Daniel van Vugt]
* Added d/p/git_config_upgrade.patch to resolve incorrect audio
device selection (LP: #1866194).
* Refreshed patches:
- d/p/0001-alsa-mixer-Recognize-USB-audio-jack-mixer.patch
- d/p/0036-device-port-queue-CARD-CHANGE-event-before-update-de.patch
- d/p/0700-modules-add-snappy-policy-module.patch
- d/p/gitlab_jack_identifier.patch

[Kai-Heng Feng]
* d/p/0001-alsa-mixer-Add-support-for-HP-Thunderbolt-Dock.patch
* d/p/0002-alsa-mixer-Expand-comments-in-the-HP-Thunderbolt-Doc.patch
Add profile-sets for HP Thunderbolt Dock (LP: #1894606)

-- Kai-Heng Feng Fri, 25 Sep 2020
13:00:28 +0800

** Changed in: pulseaudio (Ubuntu Focal)
Status: Fix Committed => Fix Released

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-30 Thread Daniel van Vugt

Well, I've now spent a couple of hours starting from 19.10, upgrading to
20.04, trying to reproduce this bug and then testing the proposed
package.

Somewhat predictably I cannot reproduce the bug. But I can confirm the
focal-proposed package works well. So that's probably as good a
verification as we can get.

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in PulseAudio:
Fix Released
Status in pulseaudio package in Ubuntu:
Fix Released
Status in pulseaudio source package in Focal:
Fix Committed
Status in pulseaudio source package in Groovy:
Fix Released

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-30 Thread Daniel van Vugt

Verified on focal using 1:13.99.1-1ubuntu3.7

** Tags removed: verification-needed-focal
** Tags added: verification-done-focal

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-29 Thread Daniel van Vugt

Sujit, your comments #62 and #64 suggest you are experiencing a
different bug. Mostly because deleting ~/.config/pulse should eliminate
this bug. If it doesn't then that's a different issue. Please open a new
bug.

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Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-27 Thread Sujit Kumar

I enabled focal-proposed updates and upgraded 119 packages and installed
5 new ones. So far I can't see any major bugs that breaks my system so
that's good, however the pulseaudio bug isn't fixed for me.

Unpacking pulseaudio (1:13.99.1-1ubuntu3.7) over
(1:13.99.1-1ubuntu3.6)

This was a line while upgrading in terminal, so pulseaudio is in
1:13.99.1-1ubuntu3.7

When I turn on headset, it says "Connected" and my laptop says it's
connected in Bluetooth settings, but the audio still comes out of the
laptop speakers, I have to disconnect and reconnect the headset from
settings to get the audio to go to it. This was the bug I faced before
as well.

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-25 Thread Timo Aaltonen

Hello Pierre, or anyone else affected,

Accepted pulseaudio into focal-proposed. The package will build now and
be available at
https://launchpad.net/ubuntu/+source/pulseaudio/1:13.99.1-1ubuntu3.7 in
a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
focal to verification-done-focal. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-focal. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Tags added: verification-needed verification-needed-focal

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Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released
Status in pulseaudio source package in Focal:
  Fix Committed
Status in pulseaudio source package in Groovy:
  Fix Released

Bug description:
  [Impact]

  Selected audio output device in Settings is ignored after upgrading to
  Ubuntu 20.04.

  [Test Case]

  Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
  to 20.04. When done, attempt to connect a Bluetooth or USB audio
  device and use it via Settings.

  [Regression Potential]

  Unknown/low. The fix is from upstream and has already been released to
  Ubuntu 20.10 without any problems. Only worth noting it works by
  detecting and removing audio configurations made via older versions of
  PulseAudio. So upon upgrading some old settings may be reset to
  defaults, but the idea is that's less bad than audio devices being
  unusable (this bug).

  [Original Bug Report]

  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.

[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-24 Thread Sujit Kumar

Daniel, I deleted the pulse folder (~/.config/pulse) like you said and
restarted my laptop, but the bug is still present. When I turn on
headset, it says "Connected" and my laptop says it's connected in
Bluetooth settings, but the audio still comes out of the laptop
speakers, I have to disconnect and reconnect the headset from settings
to get the audio to go to it.

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-01 Thread Daniel van Vugt

Debdiff for focal SRU.

** Patch added: "pulseaudio_13.99.1-1ubuntu3.7.debdiff"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+attachment/5406354/+files/pulseaudio_13.99.1-1ubuntu3.7.debdiff

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-09-01 Thread Daniel van Vugt

** Description changed:

+ [Impact]
+
+ Selected audio output device in Settings is ignored after upgrading to
+ Ubuntu 20.04.
+
+ [Test Case]
+
+ Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade to
+ 20.04. When done, attempt to connect a Bluetooth or USB audio device and
+ use it via Settings.
+
+ [Regression Potential]
+
+ Unknown/low. The fix is from upstream and has already been released to
+ Ubuntu 20.10 without any problems. Only worth noting it works by
+ detecting and removing audio configurations made via older versions of
+ PulseAudio. So upon upgrading some old settings may be reset to
+ defaults, but the idea is that's less bad than audio devices being
+ unusable (this bug).
+
+ [Original Bug Report]
+
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as well
as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

I tried to reboot the device, and also to suspend/resume, but in each
case, the BT device can connect back, but the sound is still output from
the internal laptop speakers, even when the BT device is selected in the
Sound settings.

--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
[Impact]

Selected audio output device in Settings is ignored after upgrading to
Ubuntu 20.04.

[Test Case]

Start with an older version of Ubuntu like 19.04 or 19.10 and upgrade
to 20.04. When done, attempt to connect a Bluetooth or USB audio
device and use it via Settings.

[Regression Potential]

[Original Bug Report]

Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

1. Connect an audio interface. I tried with BT headphones and speakers as
well as a

[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Daniel van Vugt

There is no update available right now. And yes you can just delete that
folder because it gets recreated automatically.

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Sujit Kumar

Hi Daniel! are you sure I can just delete that folder? Will Ubuntu
automatically download a later version?

--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Sujit Kumar

Can I not just update thee package using terminal?

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released
Status in pulseaudio source package in Focal:
  Fix Committed
Status in pulseaudio source package in Groovy:
  Fix Released

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Daniel van Vugt

But you don't need to wait for the update. You can fix it yourself by
removing:

~/.config/pulse

and restarting. If that doesn't work then please open a NEW bug and
mention it's different to this one.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Daniel van Vugt

No timeframe, but the fix is concretely queued up in the update *after*
the next update.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Sujit Kumar

I have the same issue. When will it be fixed?

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-25 Thread Sujit Kumar

Like, when will the next milestone be released?

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-24 Thread Daniel van Vugt

https://git.launchpad.net/~ubuntu-audio-dev/pulseaudio/commit/?h=ubuntu-
focal=87939c182b

** Changed in: pulseaudio (Ubuntu Focal)
 Assignee: Sebastien Bacher (seb128) => Daniel van Vugt (vanvugt)

** Changed in: pulseaudio (Ubuntu Focal)
Milestone: ubuntu-20.04.1 => focal-updates

** Changed in: pulseaudio (Ubuntu Focal)
   Status: In Progress => Fix Committed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released
Status in pulseaudio source package in Focal:
  Fix Committed
Status in pulseaudio source package in Groovy:
  Fix Released

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-23 Thread John Dixon

I have the same problem. I ran Pop!_OS 20.04 from USB and the bluetooth
worked fine. And after doing a clean install, bluetooth also worked. But
when I did the initial updates, I had the same problem: device appeared
in settings and connected, but no sound. Something in the initial
updates messed things up.

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in PulseAudio:
Fix Released
Status in pulseaudio package in Ubuntu:
Fix Released
Status in pulseaudio source package in Focal:
In Progress
Status in pulseaudio source package in Groovy:
Fix Released

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-08-06 Thread Carl Greco

The pulseaudio installed on my Ubuntu 20.04.1 systems is the following:
pulseaudio - 1:13.99.1-1ubuntu3.5
deleting ~/.config/pulse and reboot fixed the problem of sound being directed
to builtin speakers instead of the headphones although headphones were selected
as the output device. Verified this on a Dell XPS labtop and an AMD desktop.
Until 1:13.99.1-1ubuntu6 is released, I recommend deleting the config file and
rebooting.

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-22 Thread Mathew Hodson

** Bug watch removed: gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues #832
   https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832

** Bug watch removed: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #898
   https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/898

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released
Status in pulseaudio source package in Focal:
  In Progress
Status in pulseaudio source package in Groovy:
  Fix Released

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-07 Thread Launchpad Bug Tracker

This bug was fixed in the package pulseaudio - 1:13.99.1-1ubuntu6

---
pulseaudio (1:13.99.1-1ubuntu6) groovy; urgency=medium

  * debian/patches/git_config_upgrade.patch:
 -stream-restore: Forget pre-14.0 stream routing, old configurations are
  incompatible and create routing issues where e.g the speaker despite
  having headset selected (lp: #1866194)
  * debian/rules:
- enable --enable-stream-restore-clear-old-devices
  * debian/rules:
- don't let tests fail build on riscv

 -- Sebastien Bacher   Wed, 03 Jun 2020 17:28:51
+0200

** Changed in: pulseaudio (Ubuntu Groovy)
   Status: In Progress => Fix Released

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released
Status in pulseaudio source package in Focal:
  In Progress
Status in pulseaudio source package in Groovy:
  Fix Released

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-03 Thread Brian Murray

** Changed in: pulseaudio (Ubuntu Focal)
Milestone: None => ubuntu-20.04.1

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in PulseAudio:
Fix Released
Status in pulseaudio package in Ubuntu:
In Progress
Status in pulseaudio source package in Focal:
In Progress
Status in pulseaudio source package in Groovy:
In Progress

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-03 Thread salima

The only time i got sound from my speakers is when i was using the live
pen drive to test to make sure i had sound. i checked all i had-you
tubes, mp3's, mscz, flv...on two different occasions. everything worked
fine. i did the install and nothing after that.

except for One Night some time after the install...i swear they worked,
and i listened to music four hours. the next time i logged in they were
gone again and never came back. i thought maybe some update had been
done and then it had to be removed, dont know what to think.

i didnt try the config thing because i was of the understanding that it
wasnt a permanent fix-not to mention the fact that i am scared of
messing with config files.

by the way, i never had the problem of 'no sound' described in the bug
report, i always had the internal speakers.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-03 Thread Marcos Alano

I had this problem these days. I wasn't upgrading, I was just migrating
my /home user data around on ZFS. To fix I did the same thing, deleted
the ~/.config/pulse directory.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Daniel van Vugt

Actually I think this bug comes and goes randomly. Not just on upgrades.
So it's possible bug 1881783 is still this bug.

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread salima

hello pierre-
i wrote out the new bug report (#1881783).

good luck and thanks for all the hard work, it is appreciated.
salima

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Daniel van Vugt

Although the upstream fix claims to require packaging changes. So that's
not quite a "Fix Committed". More work is required in Ubuntu after we
get the next upstream release into git.

** Changed in: pulseaudio (Ubuntu Groovy)
Status: Fix Committed => In Progress

--
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Daniel van Vugt

** Changed in: pulseaudio (Ubuntu)
   Status: In Progress => Fix Committed

** Tags added: fixed-in-13.99.2 fixed-upstream

** No longer affects: gnome-control-center (Ubuntu Focal)

** No longer affects: gnome-control-center (Ubuntu)

** No longer affects: gnome-control-center

** Also affects: pulseaudio (Ubuntu Groovy)
   Importance: High
 Assignee: Sebastien Bacher (seb128)
   Status: Fix Committed

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in PulseAudio:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Committed
Status in pulseaudio source package in Focal:
  In Progress
Status in pulseaudio source package in Groovy:
  Fix Committed

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Bug Watch Updater

** Changed in: pulseaudio
   Status: New => Fix Released

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  Fix Released
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-02 Thread Pierre Equoy

Hi Salima,

this bug has been identified as happening only for people who were
upgrading from a previous version of Ubuntu (that came with a previous
version of Pulseaudio). Daniel Van Vugt found a workaround (check
comments 18 and 19 above), and a fix has been made by the Pulseaudio
developers and is being reviewed (see comment 41 above).

In your case, it seems the issue happens on a fresh install, so I
believe this issue is different. Please file a new bug for this.

Thanks!

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in gnome-control-center:
Unknown
Status in PulseAudio:
New
Status in gnome-control-center package in Ubuntu:
Invalid
Status in pulseaudio package in Ubuntu:
In Progress
Status in gnome-control-center source package in Focal:
Invalid
Status in pulseaudio source package in Focal:
In Progress

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-06-01 Thread salima

just checking in to introduce myself. 
here is something about my machine:
 salima@inspiron5559:~$ inxi -SMA
System:
  Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64 
  Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa) 
Machine:
  Type: Laptop System: Dell product: Inspiron 5559 v: N/A 
  serial:  
  Mobo: Dell model: 07JM0H v: A00 serial:  
  UEFI: Dell v: 1.2.0 date: 05/20/2016 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel 
  Sound Server: ALSA v: k5.4.0-31-generic

about 3 years ago i bought the laptop, loaded with ubuntu, but i
switched to lubuntu 14 which i had been using on the hcl desktop. the
internal speakers are useless so i added f speakers with subwoofer.
great sound! i had switched to 16.04 and had no problems with it on the
laptop either. i got delayed in upgrading to 18 so i dont know what
would have happened.

i recently upgraded to lubuntu 20.04 after testing with the live cd to
make sure the wifi and sound connected. everything was fine. so i did a
fresh install, but after that i had only internal speakers. i also tried
my phillips headphones and they too had no sound. (i havent used
bluetooth)

after installing the lxde desktop to 20.04, i was watching both versions
of pulseaudio while i was experimenting with the settings. i could see
them change in both windows. it seemed like they did what they ought to,
but sound only came out through internal speakers.

i think my problem is this bug. all i have done so far is try to see
what is happening. dell seems to have too many issues, so if anyone
knows of any other make and build that this dist works good on, please
let me know.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor:

[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-26 Thread Daniel van Vugt

That's excellent news.

We can't ask for a better result than the PulseAudio developers to offer
a direct fix against the original bug report. It hasn't landed upstream
yet though so please wait.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-26 Thread Cas

The workaround that worked for me from the pulseaudio #832 bug:

mv ~/.config/pulse/ ~/.config/pulse.old
systemctl --user restart pulseaudio

Also the bug has been found and a fix is in review:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832#note_511010

** Bug watch added: gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues #832
   https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-15 Thread Fabrizio Gennari

I have a similar problem, but it involves headphones rather than
Bluetooth

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-12 Thread Max Waterman

I have a similar problem on my Dell XPS 13 - if I boot the laptop with the
headphones (3.5mm) plugged in, then it essentially disabled the 3.5mm headphone
jack - nothing I've tried re-enabled it again (eg unplugging/replugging the
headphone, all the settings, etc). Only a reboot without the headphones plugged
in and plugging them in after logging in, fixes the problem.
I don't have this problem on my Lenovo T480s.
Perhaps this is a different problem?

--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-12 Thread Josh D

This also happens on a Dell XPS 9570. My workaround after reboots, or
other events that disable the headphone audio, is to run this:

sudo alsactl restore

Then things are back to normal for a while.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-09 Thread Fábio Lima

This also affects me!

Ubuntu Focal Fossa updated until right now;
Dell Inspiron 15 5590 Laptop;
Intel® Core™ i7-10510U CPU.

I just use a simple P2 headphone.
When plugged, audio doesn't sound out and mic doesn't capture in until I go to
Gnome Control Center > Sound and change to the other input device created
besides the default one.

Look this out happening at https://youtu.be/uLwrqPwByNk

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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-08 Thread Claudio Nasuti

The same bug affect my system xubuntu 20.04 over a DELL Precision 7510.

Manufacturer:  Dell Inc.
Product Name:  Precision 7510
Product Version:   
Firmware Version:  1.16.3
Board Vendor:  Dell Inc.
Board Name:02H5GH

Kernel release:5.4.0-29-generic
Operating System:  GNU/Linux
Architecture:  x86_64
Processor: x86_64
SMP Enabled:   Yes

snd_hda_intel
snd_hda_intel

Pulseaudio:
  Installed - Yes (/usr/bin/pulseaudio)
  Running - Yes

 0 [PCH]: HDA-Intel - HDA Intel PCH
  HDA Intel PCH at 0xdfe48000 irq 141
 1 [NVidia ]: HDA-Intel - HDA NVidia
  HDA NVidia at 0xdf08 irq 17

With nominal installation fully updated when plugged-in any headphone no
sound at all.

After the update of pulseaudio package as provided by
https://launchpad.net/~kaihengfeng/+archive/ubuntu/fix-lp1869819

inserting a cheap no name headphone I'm able to hear the sound even if a rustle 
in background is present.
Inserting a SADES game headset no sound only distorted noise is audible.
To be noted that the pulsaudio mixer seems to work perfectly, having the 
headphone jack inserted
I'm able to move the output sound to laptop speakers and move back but without 
fixing the problem.

Last but not least the same configuration with xubuntu 16.04 worked
perfectly.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-07 Thread Kirill Bogdanenko

Few more things for my case (Dell Precision 7510). AUX headphones' sound
seems to be connected to active input device: switching input devices
(headphone mic, built-in mic, dock mic (unplugged)) causes sound to
appear in the headphones. Although heavily distorted by noise. But the
distortion is not like in Adam's (krychek) case.

Although, getting headphones to work (w/ the distortion) and then
logging in and out removes the noise. But touching input device
settings in pavucontrol brings the noise (or the original issue) back.

--
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-07 Thread Kirill Bogdanenko

Dell Precision 7510

Plugging headphones via AUX (3.5mm jack) disables the sound. Workaround:
in pavucontrol switch profile of the default device ("Built-in Audio")
from "Analog Stereo Duplex" to "Analog Stereo Output" and back (after
switching back, audio in headphones starts working).

After removing ~/.config/pulse (and then rebooting) the workaround no
longer works.

--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-05-05 Thread Scott Neugroschl

Happens to me (headset recognized but no sound) XPS 13 9380

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-29 Thread Sebastien Bacher

The distorted audio sounds like a different issue

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-29 Thread Adam Niedling

Does any of you have distorted audio together with this bug?
I'm attaching a sample audio file to show what my system sounds like sometimes.

Original sound:
https://www.youtube.com/watch?v=wDdyn4Kbffs

** Attachment added: "bad-sound3.m4a"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+attachment/5363560/+files/bad-sound3.m4a

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-28 Thread Pablo Catalina

I had the same problem with a Thunderbolt audio device and BT. I removed 
.config/pulse and started working fine again.
Not sure if it will fail, but for the moment is working.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-25 Thread Shaun

HI

My problem returned.
When I use analog I run pavucontrol-qt and then I select the correvt input 
device.

I don't know why but it seems like the default audio selector does not
work

[Shaun .T - Chat @ Spike](https://spikenow.com/r/a/?ref=spike-organic-
signature&_ts=hc2k8)  [hc2k8]

On April 24, 2020 at 21:21 GMT, David Bridson 
wrote:

I'm experiencing the same problem on a fresh install of Ubuntu Mate
20.04 on a Dell XPS 13 9350.

Sound works correctly using the internal speakers. If you plug in analog
headphones to the 3.5mm jack, there is no sound from the headphones or
the internal speakers. All relevant options are unmuted in Sound
Settings. The Speaker Test exhibits the same behaviour.

Analog headphones worked correctly on this system under 18.04.

--
You received this bug notification because you are subscribed to a
duplicate bug report (1872146).
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Status in gnome-control-center:
Unknown
Status in PulseAudio:
New
Status in gnome-control-center package in Ubuntu:
Invalid
Status in pulseaudio package in Ubuntu:
In Progress
Status in gnome-control-center source package in Focal:
Invalid
Status in pulseaudio source package in Focal:
In Progress

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

1. Connect an audio interface. I tried with BT headphones and speakers as well 
as a USB microphone/output.
2. Make sure it's the one selected as "Output device"
3. Click "Test"
-> the test sound outputs from the internal laptop speakers (NOK)
4. Select "Speakers - Built-in Audio" as Output device and click "Test"
-> the test sound outputs from the internal laptop speakers (OK)
5. Try to switch back to the BT device and click Test
-> same result as in step 3

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

Up to this morning, it was harder to connect the BT device, but once
connected, the sound would output on it as expected. Now, the BT
connection seems to work better, but I can't output the sound to the
BT device...

I tried to reboot the device, and also to suspend/resume, but in each
case, the BT device can connect back, but the sound is still output
from the internal laptop speakers, even when the BT device is selected
in the Sound settings.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
ApportVersion: 2.20.11-0ubuntu18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pieq 1566 F pulseaudio
/dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio
/dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 5 22:15:50 2020
InstallationDate: Installed on 2020-01-17 (48 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7370
dmi.product.sku: 07E9
dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure

[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-24 Thread David Bridson

I'm experiencing the same problem on a fresh install of Ubuntu Mate
20.04 on a Dell XPS 13 9350.

Sound works correctly using the internal speakers. If you plug in analog
headphones to the 3.5mm jack, there is no sound from the headphones or
the internal speakers. All relevant options are unmuted in Sound
Settings. The Speaker Test exhibits the same behaviour.

Analog headphones worked correctly on this system under 18.04.

--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-23 Thread Potet

Just noticed a typo in my previous comment, so to make it clear,
deleting ~/.config/pulse did not work on my system.

It worked fine in 19.10, after upgrade playback is sent to computer
speakers even when a Bluetooth headset is connected and selected as
output device. AUX works fine, so does Bluetooth media buttons.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-23 Thread Sebastien Bacher

One workaround for upgraded systems having the issue is to remove
~/.config/pulse

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-22 Thread Matěj Valášek

Is normal that, when is music(sound) play to external speakers and I
connect wired headset,music is still playing into the external speakers
and into the headset?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-20 Thread Jeffrey Bouter

This bug is affecting me as well, I have a USB pre-amp (which also works
as audio card) and sounds emits just fine there. However, when I plug in
my headphones directly into my laptop, only sometimes I get the gnome
popup asking me what kind of device I plugged in.

When I click "headphones", sound of all applications is properly
directed towards my headphones. However, the gnome-settings sound "test"
button will still emit audio over my regular speakers. Selecting
different audio cards does not resolve anything.

--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
External audio device shows up in the sound output options but the
sound keeps being emitted from the internal laptop speaker, or none at
all.

Bug description:
Ubuntu version: focal dev
Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
Pulseaudio: 1:13.99.1-1ubuntu1
Device CID: 201704-25503

Steps to reproduce:

Tested with 2 different BT devices (one headset and one speaker) as
well as a USB audio interface (Zoom H2N microphone).

Attached are btmon logs captured during the procedure described above,
and pactl logs capture after step 7.

I was previously using 19.04 and 19.10 on this device and never
experienced this kind of issue.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-16 Thread blusa

To put my 2 cents in, audio doesnt' work at all if I plug my analog headphones: 
it lets me choose what kind of device I am plugging in and then no sound at all.
Could I help somehow?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-16 Thread Potet

@Daniel, not sure as this has been addressed yet, but I deleted
.cache/pulse and rebooted. The issue is still the same.

My setup is listed in bug 1873005 in case anybody's interested.

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https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-14 Thread Sebastien Bacher

** Changed in: gnome-control-center (Ubuntu Focal)
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Invalid
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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[Touch-packages] [Bug 1866194] Re: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all.

2020-04-07 Thread Daniel van Vugt

** Summary changed:

- External audio device shows up in the sound output options but the sound 
keeps being emitted from the internal laptop speaker
+ External audio device shows up in the sound output options but the sound 
keeps being emitted from the internal laptop speaker, or none at all.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1866194

Title:
  External audio device shows up in the sound output options but the
  sound keeps being emitted from the internal laptop speaker, or none at
  all.

Status in gnome-control-center:
  Unknown
Status in PulseAudio:
  New
Status in gnome-control-center package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  In Progress
Status in gnome-control-center source package in Focal:
  Incomplete
Status in pulseaudio source package in Focal:
  In Progress

Bug description:
  Ubuntu version: focal dev
  Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020
  Pulseaudio: 1:13.99.1-1ubuntu1
  Device CID: 201704-25503

  Steps to reproduce:

  1. Connect an audio interface. I tried with BT headphones and speakers as 
well as a USB microphone/output.
  2. Make sure it's the one selected as "Output device"
  3. Click "Test"
  -> the test sound outputs from the internal laptop speakers (NOK)
  4. Select "Speakers - Built-in Audio" as Output device and click "Test"
  -> the test sound outputs from the internal laptop speakers (OK)
  5. Try to switch back to the BT device and click Test
  -> same result as in step 3

  Tested with 2 different BT devices (one headset and one speaker) as
  well as a USB audio interface (Zoom H2N microphone).

  Attached are btmon logs captured during the procedure described above,
  and pactl logs capture after step 7.

  I was previously using 19.04 and 19.10 on this device and never
  experienced this kind of issue.

  Up to this morning, it was harder to connect the BT device, but once
  connected, the sound would output on it as expected. Now, the BT
  connection seems to work better, but I can't output the sound to the
  BT device...

  I tried to reboot the device, and also to suspend/resume, but in each
  case, the BT device can connect back, but the sound is still output
  from the internal laptop speakers, even when the BT device is selected
  in the Sound settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: pulseaudio 1:13.99.1-1ubuntu1
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pieq   1566 F pulseaudio
   /dev/snd/pcmC0D0c:   pieq   1566 F...m pulseaudio
   /dev/snd/pcmC0D0p:   pieq   1566 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar  5 22:15:50 2020
  InstallationDate: Installed on 2020-01-17 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.14.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 7370
  dmi.product.sku: 07E9
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions

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