[Trac] Re: Lingering User accounts ...

2009-01-06 Thread lfrancis

You have to manually remove the user from your Trac environment's db.
I'm not versed in sql, so I use the Firefox SQLite Manager add-on:
https://addons.mozilla.org/en-US/firefox/addon/5817

Hope that helps,
-Lewis

Jamie @ Sierra wrote:
 Hi Guys,

 I know this is probably a pretty simple solution but I've run out of
 research time.

 When someone attempts to assign a ticket to another Trac user a list
 of available users shows up that includes lingering accounts. I've
 checked within the Trac permissions and these users don't even show
 up. Is there a place I should look to purge these lingering users? Are
 they popoluated in the DB?

 Thanks in advance fr your help and suggestions.

 Jamie
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[Trac] Re: How to set the number of row in wiki editor?

2009-01-06 Thread howa

Hi,

On Dec 24 2008, 3:52 am, Erik Bray hyugaricd...@gmail.com wrote:
 On Mon, Dec 22, 2008 at 10:06 PM, howa howac...@gmail.com wrote:

  The default which is 20 rows is too small for me to edit, is it
  possible to set a large one?

 If you're using an at all recent version of Trac and you have
 JavaScript enabled you should be able to do so with that select box
 right next to where it says Adjust edit area height:

Yes, but is it possible to save this settings as global?
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[Trac] Re: Lingering User accounts ...

2009-01-06 Thread Jamie @ Sierra

Thanks for the SQL hint Lewis. I've reviewed the DB but still can't
locate the area where the 'Assign to:' field is getting populated by
the lingering accounts. The lingering accounts are peppered throughout
the Wiki and Ticket areas so would I have to go to each record and
modify that specific entry? Any suggestions? My apologies if this is a
simple problem but this Trac project was dropped in my lap. - Jamie

On Jan 6, 7:06 am, lfrancis lewis.fran...@gmail.com wrote:
 You have to manually remove the user from your Trac environment's db.
 I'm not versed in sql, so I use the Firefox SQLite Manager 
 add-on:https://addons.mozilla.org/en-US/firefox/addon/5817

 Hope that helps,
 -Lewis



 Jamie @ Sierra wrote:
  Hi Guys,

  I know this is probably a pretty simple solution but I've run out of
  research time.

  When someone attempts to assign a ticket to another Trac user a list
  of available users shows up that includes lingering accounts. I've
  checked within the Trac permissions and these users don't even show
  up. Is there a place I should look to purge these lingering users? Are
  they popoluated in the DB?

  Thanks in advance fr your help and suggestions.

  Jamie- Hide quoted text -

 - Show quoted text -
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[Trac] New bare minimum ubuntu install, installing genshi requirement and getting An optional C extension could not be compiled

2009-01-06 Thread Steve Roussey

What package is required for this step?

Using base ubuntu intrepid (AWS: ami-1a5db973).

 easy_install http://svn.edgewall.org/repos/genshi/trunk/
Downloading http://svn.edgewall.org/repos/genshi/trunk/
Doing subversion checkout from http://svn.edgewall.org/repos/genshi/trunk/
to /tmp/easy_install-NngUWU/trunk
Error validating server certificate for 'https://svn.edgewall.org:
443':
 - The certificate is not issued by a trusted authority. Use the
   fingerprint to validate the certificate manually!
Certificate information:
 - Hostname: svn.edgewall.org
 - Valid: from Wed, 17 Sep 2008 07:55:26 GMT until Thu, 17 Sep 2009
07:55:26 GMT
 - Issuer: 07969287, http://certificates.godaddy.com/repository,
GoDaddy.com, Inc., Scottsdale, Arizona, US
 - Fingerprint: 16:6b:09:e6:89:67:a2:99:9a:a3:aa:f5:d8:6f:
40:5b:af:a9:33:6f
(R)eject, accept (t)emporarily or accept (p)ermanently? p
Processing trunk
Running setup.py -q bdist_egg --dist-dir /tmp/easy_install-NngUWU/
trunk/egg-dist-tmp-rJa6uu
warning: no files found matching 'doc/api/*.*'
warning: no files found matching 'doc/*.html'
genshi/_speedups.c:14:20: error: Python.h: No such file or directory
genshi/_speedups.c:15:26: error: structmember.h: No such file or
directory
genshi/_speedups.c:23: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:24: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c: In function ‘init_constants’:
genshi/_speedups.c:29: error: ‘PyObject’ undeclared (first use in this
function)
genshi/_speedups.c:29: error: (Each undeclared identifier is reported
only once
genshi/_speedups.c:29: error: for each function it appears in.)
genshi/_speedups.c:29: error: ‘util’ undeclared (first use in this
function)
genshi/_speedups.c:29: warning: implicit declaration of function
‘PyImport_ImportModule’
genshi/_speedups.c:30: error: ‘stripentities’ undeclared (first use in
this function)
genshi/_speedups.c:30: warning: implicit declaration of function
‘PyObject_GetAttrString’
genshi/_speedups.c:31: error: ‘striptags’ undeclared (first use in
this function)
genshi/_speedups.c:32: warning: implicit declaration of function
‘Py_DECREF’
genshi/_speedups.c:34: error: ‘amp1’ undeclared (first use in this
function)
genshi/_speedups.c:34: warning: implicit declaration of function
‘PyUnicode_DecodeASCII’
genshi/_speedups.c:34: error: ‘NULL’ undeclared (first use in this
function)
genshi/_speedups.c:35: error: ‘amp2’ undeclared (first use in this
function)
genshi/_speedups.c:36: error: ‘lt1’ undeclared (first use in this
function)
genshi/_speedups.c:37: error: ‘lt2’ undeclared (first use in this
function)
genshi/_speedups.c:38: error: ‘gt1’ undeclared (first use in this
function)
genshi/_speedups.c:39: error: ‘gt2’ undeclared (first use in this
function)
genshi/_speedups.c:40: error: ‘qt1’ undeclared (first use in this
function)
genshi/_speedups.c:41: error: ‘qt2’ undeclared (first use in this
function)
genshi/_speedups.c: At top level:
genshi/_speedups.c:46: warning: return type defaults to ‘int’
genshi/_speedups.c:46: warning: function declaration isn’t a prototype
genshi/_speedups.c: In function ‘PyAPI_DATA’:
genshi/_speedups.c:46: error: expected declaration specifiers before
‘MarkupType’
genshi/_speedups.c:48: error: expected declaration specifiers before
‘PyDoc_STRVAR’
genshi/_speedups.c:52: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:165: error: expected declaration specifiers before
‘PyDoc_STRVAR’
genshi/_speedups.c:186: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:206: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:213: error: expected declaration specifiers before
‘PyDoc_STRVAR’
genshi/_speedups.c:229: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:280: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:309: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:385: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:414: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:439: error: expected declaration specifiers before
‘PyDoc_STRVAR’
genshi/_speedups.c:450: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:468: error: expected declaration specifiers before
‘PyDoc_STRVAR’
genshi/_speedups.c:481: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:506: error: expected declaration specifiers before
‘PyDoc_STRVAR’
genshi/_speedups.c:514: error: expected ‘=’, ‘,’, ‘;’, ‘asm’ or
‘__attribute__’ before ‘*’ token
genshi/_speedups.c:534: error: expected specifier-qualifier-list
before ‘PyUnicodeObject’
genshi/_speedups.c:535: error: storage class specified for 

[Trac] Bad certificate for svn.edgewall.org?

2009-01-06 Thread Steve Roussey

I have trac get installed when starting an instance at Amazon AWS
running ubuntu intrepid, but it fails due to an untrusted certificate.
Any ideas on how to trust this certificate out of the box?

In my /var/log/messages

Jan  5 18:26:32 domU-12-31-39-00-78-E2 user-data: Downloading
http://svn.edgewall.org/repos/genshi/trunk/
Jan  5 18:26:32 domU-12-31-39-00-78-E2 user-data: Doing subversion
checkout from http://svn.edgewall.org/repos/genshi/trunk/ to /tmp/
easy_install-vAGlHB/trunk
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data: Error validating
server certificate for 'https://svn.edgewall.org:443':
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - The certificate
is not issued by a trusted authority. Use the
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:fingerprint to
validate the certificate manually!
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data: Certificate
information:
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Hostname:
svn.edgewall.org
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Valid: from Wed,
17 Sep 2008 07:55:26 GMT until Thu, 17 Sep 2009 07:55:26 GMT
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Issuer: 07969287,
http://certificates.godaddy.com/repository, GoDaddy.com, Inc.,
Scottsdale, Arizona, US
Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Fingerprint:
16:6b:09:e6:89:67:a2:99:9a:a3:aa:f5:d8:6f:40:5b:af:a9:33:6f
Jan  5 19:08:55 domU-12-31-39-00-78-E2 user-data: (R)eject, accept (t)
emporarily or accept (p)ermanently? svn: OPTIONS of 'https://
svn.edgewall.org/repos/edgewall/tools/doc': Server certificate
verification failed: issuer is not trusted (https://svn.edgewall.org)

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[Trac] Issue with authz_file

2009-01-06 Thread Müller Keve

Dear Trac Users,

I have set-up trac against a subversion backend. I am running into an 
issue with the authz permission policy.
I am setting permission on directories which have non-latin-1 characters 
in them (e.g. aacute.)
These permissions are handled and recognized by mod_dav_svn but ignored 
by trac.
In effect trac gives permission to access files that are otherwise 
unaccessible to the logged in user!

Please give me a clue on how to fix this
* on short term (If I knew what Trac uses to match the directory name I 
could mimic that entry in the authz file)
* on long term (change code, fix environment, etc.)

Thank you for supporting me in this issue!

Cheers,

Keve

My environment:

The host is a debian Linux system with en_US.UTF-8 locale.
Subversion access is primarily granted via apache2 mod_dav_svn.
Permissions are managed by an authz file in the subversion conf directory.
The authz file uses an UTF-8 encoding.

The relevant section in Trac.ini is
[trac]
authz_file = /var/svn/work/conf/authz
default_charset = UTF-8

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[Trac] Home directory changed - HELP!

2009-01-06 Thread alan

Hi Folks,

Happy New Year!
We've been using Trac 10.4 for about a year and love it! I've created
multiple projects and have had no problems. It's installed on our web
hosting provider (bluehost).

Upon returning from the holiday we discovered that our trac sites were
inaccessible. Bluehost moved our home directory from /home to /home1.
The displayed error indicates bad marshal data. My attempts to fix
the problem have been unsuccessful.  Configuration info and error
messages follow - any help/suggestions are greatly appreciated!

Thanks.

 -Alan

-
Configuration:
  ~/usr/lib/python2.3/site-packages/trac
  ~/usr/share/trac
 Projects directory: ~/trac-proj

What I did:
 moved the trac directories from ./site-packages and ./share
 ran setup:  python -v setup.py install --prefix=/home1/netscale/
usr

Current Error:
Oops...

Trac detected an internal error: bad marshal data

Traceback (most recent call last):
  File /home1/netscale/usr/share/trac/cgi-bin/trac.cgi, line 20,
in ?
cgi_frontend.run()
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
cgi_frontend.py, line 68, in run
gateway.run(dispatch_request)
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
wsgi.py, line 87, in run
response = application(self.environ, self._start_response)
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
main.py, line 391, in dispatch_request
env = _open_environment(env_path, run_once=run_once)
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
main.py, line 51, in _open_environment
return open_environment(env_path)
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/env.py,
line 462, in open_environment
env = Environment(env_path)
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/env.py,
line 141, in __init__
from trac.loader import load_components
  File /home1/netscale/usr/lib/python2.3/site-packages/trac/
loader.py, line 28, in ?
import pkg_resources
ValueError: bad marshal data


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[Trac] Ticket entry via custom form?

2009-01-06 Thread Sean Killeen
Hey all,

This is my first post here, so I apologize if I'm not following protocol
correctly.

I have TRAC with SVN running on apache and all is going well.

My goal is to turn TRAC into a system for workers to receive tickets.

It's got everything I need internally, but I need to construct a
user-friendly form so that non-technical users (teachers in a school
district) can enter tickets (requests for maintenance, etc.) easily into the
TRAC system.

The goal is to separate certain users from the actual TRAC system as much as
possible via an outside (perhaps wizard-like) form, which I can build.

Does anybody know of a plug-in or living code out there that will do this?
I'd like to save as much time on custom development as possible, and have
searched around the TRAC site but came up empty.

If this search is fruitless, I'll attempt to contact the development group
to see if I can pass data to a function in TRAC somehow and have it add the
ticket.

Thanks in advance for any help you can give!
--
Sean

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[Trac] Re: Bad certificate for svn.edgewall.org?

2009-01-06 Thread Noah Kantrowitz

The easy way would be to not use a trunk checkout of Genshi. I would use a
release version.

--Noah

 -Original Message-
 From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
 On Behalf Of Steve Roussey
 Sent: Monday, January 05, 2009 7:15 PM
 To: Trac Users
 Subject: [Trac] Bad certificate for svn.edgewall.org?
 
 
 I have trac get installed when starting an instance at Amazon AWS
 running ubuntu intrepid, but it fails due to an untrusted certificate.
 Any ideas on how to trust this certificate out of the box?
 
 In my /var/log/messages
 
 Jan  5 18:26:32 domU-12-31-39-00-78-E2 user-data: Downloading
 http://svn.edgewall.org/repos/genshi/trunk/
 Jan  5 18:26:32 domU-12-31-39-00-78-E2 user-data: Doing subversion
 checkout from http://svn.edgewall.org/repos/genshi/trunk/ to /tmp/
 easy_install-vAGlHB/trunk
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data: Error validating
 server certificate for 'https://svn.edgewall.org:443':
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - The certificate
 is not issued by a trusted authority. Use the
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:fingerprint to
 validate the certificate manually!
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data: Certificate
 information:
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Hostname:
 svn.edgewall.org
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Valid: from Wed,
 17 Sep 2008 07:55:26 GMT until Thu, 17 Sep 2009 07:55:26 GMT
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Issuer: 07969287,
 http://certificates.godaddy.com/repository, GoDaddy.com, Inc.,
 Scottsdale, Arizona, US
 Jan  5 18:26:38 domU-12-31-39-00-78-E2 user-data:  - Fingerprint:
 16:6b:09:e6:89:67:a2:99:9a:a3:aa:f5:d8:6f:40:5b:af:a9:33:6f
 Jan  5 19:08:55 domU-12-31-39-00-78-E2 user-data: (R)eject, accept (t)
 emporarily or accept (p)ermanently? svn: OPTIONS of 'https://
 svn.edgewall.org/repos/edgewall/tools/doc': Server certificate
 verification failed: issuer is not trusted (https://svn.edgewall.org)
 
 


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[Trac] Re: Home directory changed - HELP!

2009-01-06 Thread Noah Kantrowitz

Try deleting all .pyc and .pyo files.

--Noah

 -Original Message-
 From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
 On Behalf Of alan
 Sent: Tuesday, January 06, 2009 6:27 AM
 To: Trac Users
 Subject: [Trac] Home directory changed - HELP!
 
 
 Hi Folks,
 
 Happy New Year!
 We've been using Trac 10.4 for about a year and love it! I've created
 multiple projects and have had no problems. It's installed on our web
 hosting provider (bluehost).
 
 Upon returning from the holiday we discovered that our trac sites were
 inaccessible. Bluehost moved our home directory from /home to /home1.
 The displayed error indicates bad marshal data. My attempts to fix
 the problem have been unsuccessful.  Configuration info and error
 messages follow - any help/suggestions are greatly appreciated!
 
 Thanks.
 
  -Alan
 
 -
 Configuration:
   ~/usr/lib/python2.3/site-packages/trac
   ~/usr/share/trac
  Projects directory: ~/trac-proj
 
 What I did:
  moved the trac directories from ./site-packages and ./share
  ran setup:  python -v setup.py install --prefix=/home1/netscale/
 usr
 
 Current Error:
 Oops...
 
 Trac detected an internal error: bad marshal data
 
 Traceback (most recent call last):
   File /home1/netscale/usr/share/trac/cgi-bin/trac.cgi, line 20,
 in ?
 cgi_frontend.run()
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
 cgi_frontend.py, line 68, in run
 gateway.run(dispatch_request)
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
 wsgi.py, line 87, in run
 response = application(self.environ, self._start_response)
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
 main.py, line 391, in dispatch_request
 env = _open_environment(env_path, run_once=run_once)
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
 main.py, line 51, in _open_environment
 return open_environment(env_path)
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/env.py,
 line 462, in open_environment
 env = Environment(env_path)
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/env.py,
 line 141, in __init__
 from trac.loader import load_components
   File /home1/netscale/usr/lib/python2.3/site-packages/trac/
 loader.py, line 28, in ?
 import pkg_resources
 ValueError: bad marshal data
 
 
 


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[Trac] Re: Ticket entry via custom form?

2009-01-06 Thread Noah Kantrowitz
How custom do you mean? There is the SimpleTicket plugin which allows hiding
certain ticket fields for certain users (so they only see the few fields
they need to). Outside of that you could either make a Trac plugin, or make
some other app and interface with Trac via XML-RPC.

 

--Noah

 

From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com] On
Behalf Of Sean Killeen
Sent: Tuesday, January 06, 2009 12:48 PM
To: Trac User Google Group
Subject: [Trac] Ticket entry via custom form?

 

Hey all,

This is my first post here, so I apologize if I'm not following protocol
correctly.

I have TRAC with SVN running on apache and all is going well.

My goal is to turn TRAC into a system for workers to receive tickets. 

It's got everything I need internally, but I need to construct a
user-friendly form so that non-technical users (teachers in a school
district) can enter tickets (requests for maintenance, etc.) easily into the
TRAC system.

The goal is to separate certain users from the actual TRAC system as much as
possible via an outside (perhaps wizard-like) form, which I can build.

Does anybody know of a plug-in or living code out there that will do this?
I'd like to save as much time on custom development as possible, and have
searched around the TRAC site but came up empty.

If this search is fruitless, I'll attempt to contact the development group
to see if I can pass data to a function in TRAC somehow and have it add the
ticket.

Thanks in advance for any help you can give!
--
Sean



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[Trac] Re: Lingering User accounts ...

2009-01-06 Thread Noah Kantrowitz

Check the session and session_attribute tables.

--Noah

 -Original Message-
 From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
 On Behalf Of Jamie @ Sierra
 Sent: Tuesday, January 06, 2009 9:27 AM
 To: Trac Users
 Subject: [Trac] Re: Lingering User accounts ...
 
 
 Thanks for the SQL hint Lewis. I've reviewed the DB but still can't
 locate the area where the 'Assign to:' field is getting populated by
 the lingering accounts. The lingering accounts are peppered throughout
 the Wiki and Ticket areas so would I have to go to each record and
 modify that specific entry? Any suggestions? My apologies if this is a
 simple problem but this Trac project was dropped in my lap. - Jamie
 
 On Jan 6, 7:06 am, lfrancis lewis.fran...@gmail.com wrote:
  You have to manually remove the user from your Trac environment's db.
  I'm not versed in sql, so I use the Firefox SQLite Manager add-
 on:https://addons.mozilla.org/en-US/firefox/addon/5817
 
  Hope that helps,
  -Lewis
 
 
 
  Jamie @ Sierra wrote:
   Hi Guys,
 
   I know this is probably a pretty simple solution but I've run out
 of
   research time.
 
   When someone attempts to assign a ticket to another Trac user a
 list
   of available users shows up that includes lingering accounts. I've
   checked within the Trac permissions and these users don't even show
   up. Is there a place I should look to purge these lingering users?
 Are
   they popoluated in the DB?
 
   Thanks in advance fr your help and suggestions.
 
   Jamie- Hide quoted text -
 
  - Show quoted text -
 


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[Trac] Re: Lingering User accounts ...

2009-01-06 Thread Jamie @ Sierra

Thanks Noah ... That fixed it up.

On Jan 6, 1:34 pm, Noah Kantrowitz n...@coderanger.net wrote:
 Check the session and session_attribute tables.

 --Noah



  -Original Message-
  From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
  On Behalf Of Jamie @ Sierra
  Sent: Tuesday, January 06, 2009 9:27 AM
  To: Trac Users
  Subject: [Trac] Re: Lingering User accounts ...

  Thanks for the SQL hint Lewis. I've reviewed the DB but still can't
  locate the area where the 'Assign to:' field is getting populated by
  the lingering accounts. The lingering accounts are peppered throughout
  the Wiki and Ticket areas so would I have to go to each record and
  modify that specific entry? Any suggestions? My apologies if this is a
  simple problem but this Trac project was dropped in my lap. - Jamie

  On Jan 6, 7:06 am, lfrancis lewis.fran...@gmail.com wrote:
   You have to manually remove the user from your Trac environment's db.
   I'm not versed in sql, so I use the Firefox SQLite Manager add-
  on:https://addons.mozilla.org/en-US/firefox/addon/5817

   Hope that helps,
   -Lewis

   Jamie @ Sierra wrote:
Hi Guys,

I know this is probably a pretty simple solution but I've run out
  of
research time.

When someone attempts to assign a ticket to another Trac user a
  list
of available users shows up that includes lingering accounts. I've
checked within the Trac permissions and these users don't even show
up. Is there a place I should look to purge these lingering users?
  Are
they popoluated in the DB?

Thanks in advance fr your help and suggestions.

Jamie- Hide quoted text -

   - Show quoted text -- Hide quoted text -

 - Show quoted text -
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[Trac] Re: Home directory changed - HELP!

2009-01-06 Thread alan

Hi Noah,

Thanks for the response. I had tried that with no luck. Howerver I did
get things to work - I ended up installing a later version of python
(2.5) locally, then re-installing trac and plugins. After a little
troubleshooting and path adjustment my projects came up!
Thanks again.

-Alan

On Jan 6, 4:11 pm, Noah Kantrowitz n...@coderanger.net wrote:
 Try deleting all .pyc and .pyo files.

 --Noah

  -Original Message-
  From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
  On Behalf Of alan
  Sent: Tuesday, January 06, 2009 6:27 AM
  To: Trac Users
  Subject: [Trac] Home directory changed - HELP!

  Hi Folks,

  Happy New Year!
  We've been using Trac 10.4 for about a year and love it! I've created
  multiple projects and have had no problems. It's installed on our web
  hosting provider (bluehost).

  Upon returning from the holiday we discovered that our trac sites were
  inaccessible. Bluehost moved our home directory from /home to /home1.
  The displayed error indicates bad marshal data. My attempts to fix
  the problem have been unsuccessful.  Configuration info and error
  messages follow - any help/suggestions are greatly appreciated!

  Thanks.

       -Alan

  -
  Configuration:
        ~/usr/lib/python2.3/site-packages/trac
        ~/usr/share/trac
       Projects directory: ~/trac-proj

  What I did:
       moved the trac directories from ./site-packages and ./share
       ran setup:  python -v setup.py install --prefix=/home1/netscale/
  usr

  Current Error:
  Oops...

  Trac detected an internal error: bad marshal data

  Traceback (most recent call last):
    File /home1/netscale/usr/share/trac/cgi-bin/trac.cgi, line 20,
  in ?
      cgi_frontend.run()
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
  cgi_frontend.py, line 68, in run
      gateway.run(dispatch_request)
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
  wsgi.py, line 87, in run
      response = application(self.environ, self._start_response)
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
  main.py, line 391, in dispatch_request
      env = _open_environment(env_path, run_once=run_once)
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/web/
  main.py, line 51, in _open_environment
      return open_environment(env_path)
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/env.py,
  line 462, in open_environment
      env = Environment(env_path)
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/env.py,
  line 141, in __init__
      from trac.loader import load_components
    File /home1/netscale/usr/lib/python2.3/site-packages/trac/
  loader.py, line 28, in ?
      import pkg_resources
  ValueError: bad marshal data

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[Trac] Re: Ticket entry via custom form?

2009-01-06 Thread Sean Killeen
Essentially, what I'm looking to do is create a walkthrough form That  
allows teachers (non-trac users) to enter their contact information  
and other custom fields (problem location, category, etc.) with an  
interface (CSS, etc.) that I could build.

When submitted, I'd like this form to submit the information and  
create a new ticket in TRAC with certain assignments, properties, etc.

As a bonus, it would then be great if we could e-mail them a ticket  
number, but this is uneccessary for now.

Example: a teacher's mouse won't work. From a working machine, she  
goes to a URL and fills out a simple, user-friendly form and submits.  
She knows nothing of trac's existence. IT staff see a new unassigned  
ticket of a certain status in trac with custom fields filled in  
appropriately.

It sounds like XML-RPC might be the way to go; if you agree, could you  
maybe recommend a resource to help me get started?

Thanks already for your help and quick response!

All the best,
Sean

On Jan 6, 2009, at 4:13 PM, Noah Kantrowitz n...@coderanger.net  
wrote:

 How custom do you mean? There is the SimpleTicket plugin which  
 allows hiding certain ticket fields for certain users (so they only  
 see the few fields they need to). Outside of that you could either  
 make a Trac plugin, or make some other app and interface with Trac  
 via XML-RPC.



 --Noah



 From: trac-users@googlegroups.com [mailto:trac- 
 us...@googlegroups.com] On Behalf Of Sean Killeen
 Sent: Tuesday, January 06, 2009 12:48 PM
 To: Trac User Google Group
 Subject: [Trac] Ticket entry via custom form?



 Hey all,

 This is my first post here, so I apologize if I'm not following  
 protocol correctly.

 I have TRAC with SVN running on apache and all is going well.

 My goal is to turn TRAC into a system for workers to receive tickets.

 It's got everything I need internally, but I need to construct a  
 user-friendly form so that non-technical users (teachers in a school  
 district) can enter tickets (requests for maintenance, etc.) easily  
 into the TRAC system.

 The goal is to separate certain users from the actual TRAC system as  
 much as possible via an outside (perhaps wizard-like) form, which I  
 can build.

 Does anybody know of a plug-in or living code out there that will do  
 this? I'd like to save as much time on custom development as  
 possible, and have searched around the TRAC site but came up empty.

 If this search is fruitless, I'll attempt to contact the development  
 group to see if I can pass data to a function in TRAC somehow and  
 have it add the ticket.

 Thanks in advance for any help you can give!
 --
 Sean


 

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[Trac] Question about workflow customization.

2009-01-06 Thread Greg

Hi,

I'm a potential future user of Trac, currently using Bugzilla, and I
have a question about Trac's workflow customization.

My company currently tracks bugs and features.  While I like the idea
of considering both bugs and features as subsets of a single issue
concept, we need to use different terminology for the two.  For
instance, bugs would have states like reported, confirmed,
assigned, fixed, and closed, while features would have states
like requested, approved, assigned, completed, tested, and
merged.  The reason for the distinction is partly to avoid confusing
our staff, and partly for regulatory compliance.

Would I be able to configure a single installation of Trac to handle
these two different workflows, or would I be better off to install
Trac twice?

Thanks,

Greg

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[Trac] SubversionException: (Can't open file 'c:\\svn\\irvine\\db\\current': Access is denied. , 720005)

2009-01-06 Thread Jordan

While away during the holidays, members of my dev team somehow hosed a
very important svn/trac project. I'm told that this was caused by
checking some files in from the production server via command line,
and while that may be true, there may have been some attempts at
fixing the problem afterwards. This is a very large project that needs
to be put back on track (so to speak) asap. Any and all (immediate)
attention is greatly appreciated. thx all  8-)

 How to Reproduce 

While doing a GET operation on `/wiki`, Trac issued an internal error.

''(please provide additional details here)''



User Agent was: `Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:
1.9.0.4) Gecko/2008102920 Firefox/3.0.4`

 System Information 

|| '''Trac''' || `0.11` ||
|| '''Python''' || `2.3.5 (#62, Feb  8 2005, 16:23:02) [MSC v.1200 32
bit (Intel)]` ||
|| '''setuptools''' || `0.6c9` ||
|| '''SQLite''' || `3.5.2` ||
|| '''pysqlite''' || `2.4.0` ||
|| '''Genshi''' || `0.5` ||
|| '''Subversion''' || `1.4.6 (r28521)` ||
|| '''jQuery:''' || `1.2.3` ||

 Python Traceback 
{{{
Traceback (most recent call last):
  File C:\Python23\lib\site-packages\trac\web\main.py, line 423, in
_dispatch_request
dispatcher.dispatch(req)
  File C:\Python23\lib\site-packages\trac\web\main.py, line 173, in
dispatch
chosen_handler)
  File C:\Python23\lib\site-packages\trac\web\main.py, line 286, in
_pre_process_request
chosen_handler = filter_.pre_process_request(req, chosen_handler)
  File C:\Python23\lib\site-packages\trac\versioncontrol\api.py,
line 79, in pre_process_request
self.get_repository(req.authname).sync()
  File C:\Python23\lib\site-packages\trac\versioncontrol\api.py,
line 142, in get_repository
repos = self._connector.get_repository(rtype, rdir, authname)
  File C:\Python23\lib\site-packages\trac\versioncontrol\svn_fs.py,
line 276, in get_repository
{'tags': self.tags,
  File C:\Python23\lib\site-packages\trac\versioncontrol\svn_fs.py,
line 398, in __init__
self.repos = repos.svn_repos_open(self.path, self.pool())
  File C:\Python23\lib\site-packages\libsvn\repos.py, line 47, in
svn_repos_open
return apply(_repos.svn_repos_open, args)
SubversionException: (Can't open file 'c:\\svn\\irvine\\db\\current':
Access is denied.  , 720005)

}}}

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[Trac] Problem with gantt plugin

2009-01-06 Thread wolf

Hello.  I just installed the gantt plugin to my shared hosting account
( dreamhost ) and everything went well until I clicked on gantt
ticket.  I get the following error.  Anybody know what it could be?
/
 Trac detected an internal error:

UndefinedError: timedelta not defined

File /home/shizny/.python-eggs/TracGanttCalendarPlugin-0.1-py2.3.egg-
tmp/ganttcalendar/templates/gantt.html, line 1, in Suite u'cur = cur
+ timedelta(days=1) ...'
  html xmlns=http://www.w3.org/1999/xhtml;

//


Thanks in advance.

Josh

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[Trac] Re: SubversionException: (Can't open file 'c:\\svn\\irvine\\db\\current': Access is denied. , 720005)

2009-01-06 Thread Jeff Hammel

Have you checked to ensure that trac, or whatever webserver front-ends it, has 
access to that location?  I don't know how file permissions work for windows, 
but that's what it looks like from here.

Jeff Hammel
The Open Planning Project
http://topp.openplans.org
IRC: jhammel, k0s

On Tue, Jan 06, 2009 at 04:55:04PM -0800, Jordan wrote:
 
 While away during the holidays, members of my dev team somehow hosed a
 very important svn/trac project. I'm told that this was caused by
 checking some files in from the production server via command line,
 and while that may be true, there may have been some attempts at
 fixing the problem afterwards. This is a very large project that needs
 to be put back on track (so to speak) asap. Any and all (immediate)
 attention is greatly appreciated. thx all  8-)
 
  How to Reproduce 
 
 While doing a GET operation on `/wiki`, Trac issued an internal error.
 
 ''(please provide additional details here)''
 
 
 
 User Agent was: `Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:
 1.9.0.4) Gecko/2008102920 Firefox/3.0.4`
 
  System Information 
 
 || '''Trac''' || `0.11` ||
 || '''Python''' || `2.3.5 (#62, Feb  8 2005, 16:23:02) [MSC v.1200 32
 bit (Intel)]` ||
 || '''setuptools''' || `0.6c9` ||
 || '''SQLite''' || `3.5.2` ||
 || '''pysqlite''' || `2.4.0` ||
 || '''Genshi''' || `0.5` ||
 || '''Subversion''' || `1.4.6 (r28521)` ||
 || '''jQuery:''' || `1.2.3` ||
 
  Python Traceback 
 {{{
 Traceback (most recent call last):
   File C:\Python23\lib\site-packages\trac\web\main.py, line 423, in
 _dispatch_request
 dispatcher.dispatch(req)
   File C:\Python23\lib\site-packages\trac\web\main.py, line 173, in
 dispatch
 chosen_handler)
   File C:\Python23\lib\site-packages\trac\web\main.py, line 286, in
 _pre_process_request
 chosen_handler = filter_.pre_process_request(req, chosen_handler)
   File C:\Python23\lib\site-packages\trac\versioncontrol\api.py,
 line 79, in pre_process_request
 self.get_repository(req.authname).sync()
   File C:\Python23\lib\site-packages\trac\versioncontrol\api.py,
 line 142, in get_repository
 repos = self._connector.get_repository(rtype, rdir, authname)
   File C:\Python23\lib\site-packages\trac\versioncontrol\svn_fs.py,
 line 276, in get_repository
 {'tags': self.tags,
   File C:\Python23\lib\site-packages\trac\versioncontrol\svn_fs.py,
 line 398, in __init__
 self.repos = repos.svn_repos_open(self.path, self.pool())
   File C:\Python23\lib\site-packages\libsvn\repos.py, line 47, in
 svn_repos_open
 return apply(_repos.svn_repos_open, args)
 SubversionException: (Can't open file 'c:\\svn\\irvine\\db\\current':
 Access is denied.  , 720005)
 
 }}}
 
  

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[Trac] Re: Ticket entry via custom form?

2009-01-06 Thread Noah Kantrowitz
Yeah, making your own webapp with whatever you are familiar sounds best then. 
Just look at the XmlRpcPlugin on trac-hacks.

 

--Noah

 

From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com] On 
Behalf Of Sean Killeen
Sent: Tuesday, January 06, 2009 3:07 PM
To: trac-users@googlegroups.com
Subject: [Trac] Re: Ticket entry via custom form?

 

Essentially, what I'm looking to do is create a walkthrough form That allows 
teachers (non-trac users) to enter their contact information and other custom 
fields (problem location, category, etc.) with an interface (CSS, etc.) that I 
could build.

 

When submitted, I'd like this form to submit the information and create a new 
ticket in TRAC with certain assignments, properties, etc.

 

As a bonus, it would then be great if we could e-mail them a ticket number, but 
this is uneccessary for now.

 

Example: a teacher's mouse won't work. From a working machine, she goes to a 
URL and fills out a simple, user-friendly form and submits. She knows nothing 
of trac's existence. IT staff see a new unassigned ticket of a certain status 
in trac with custom fields filled in appropriately. 

 

It sounds like XML-RPC might be the way to go; if you agree, could you maybe 
recommend a resource to help me get started?

 

Thanks already for your help and quick response!

 

All the best,

Sean


On Jan 6, 2009, at 4:13 PM, Noah Kantrowitz n...@coderanger.net wrote:

How custom do you mean? There is the SimpleTicket plugin which allows hiding 
certain ticket fields for certain users (so they only see the few fields they 
need to). Outside of that you could either make a Trac plugin, or make some 
other app and interface with Trac via XML-RPC.

 

--Noah

 

From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com] On 
Behalf Of Sean Killeen
Sent: Tuesday, January 06, 2009 12:48 PM
To: Trac User Google Group
Subject: [Trac] Ticket entry via custom form?

 

Hey all,

This is my first post here, so I apologize if I'm not following protocol 
correctly.

I have TRAC with SVN running on apache and all is going well.

My goal is to turn TRAC into a system for workers to receive tickets. 

It's got everything I need internally, but I need to construct a user-friendly 
form so that non-technical users (teachers in a school district) can enter 
tickets (requests for maintenance, etc.) easily into the TRAC system.

The goal is to separate certain users from the actual TRAC system as much as 
possible via an outside (perhaps wizard-like) form, which I can build.

Does anybody know of a plug-in or living code out there that will do this? I'd 
like to save as much time on custom development as possible, and have searched 
around the TRAC site but came up empty.

If this search is fruitless, I'll attempt to contact the development group to 
see if I can pass data to a function in TRAC somehow and have it add the ticket.

Thanks in advance for any help you can give!
--
Sean

 



 


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[Trac] Re: Problem with gantt plugin

2009-01-06 Thread Josh Millstein

On 1/6/09 7:51 PM, w...@wolffebrothers.com w...@wolffebrothers.com
wrote:

 
 Hello.  I just installed the gantt plugin to my shared hosting account
 ( dreamhost ) and everything went well until I clicked on gantt
 ticket.  I get the following error.  Anybody know what it could be?
 /
  Trac detected an internal error:
 
 UndefinedError: timedelta not defined
 
 File /home/shizny/.python-eggs/TracGanttCalendarPlugin-0.1-py2.3.egg-
 tmp/ganttcalendar/templates/gantt.html, line 1, in Suite u'cur = cur
 + timedelta(days=1) ...'
   html xmlns=http://www.w3.org/1999/xhtml;
 
 //
 
 
 Thanks in advance.
 
 Josh
 
  


Also have this information

Trac:  0.11.1
Python: 2.3.5 (#2, Oct 16 2006, 19:19:48) [GCC 3.3.5 (Debian
1:3.3.5-13)]
setuptools: 0.6c9
SQLite: 3.2.1
pysqlite: 2.0.5
Genshi: 0.5.1
Pygments: 1.0
Subversion: 1.4.2 (r22196)
jQuery:1.2.6

And I thought that maybe it was because I already had tickets in the system
that did not specify the start and completion data, but I put in test stuff
for that and it did not work.  Would it have a problem with going from 2008
to 2009?



-- 
w...@wolffebrothers.com
785-832-9154




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[Trac] Add diff renderer?

2009-01-06 Thread VeChen

Hi all

I used SVN singly ever and it can dispaly diffs (such as
word,excel,ppt etc.) in website via ViewVC (compiled by python)
While useing Trac ,it can only show txt or programing language files
in website. How could I do if I wanna to see diffs about files as
word,excel,ppt via browser.
I searched for plug-ins and find TracExcelViewer who shows excel in a
peculiar way,it is still inefficient on showing diffs.Is there someone
give me a hand or some suggests.

Thanks

VeSion

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[Trac] Re: Add diff renderer?

2009-01-06 Thread Noah Kantrowitz

Those files aren't diff'd since they contain a lot of useless markup and
such, and a diff wouldn't really be that helpful. If you set the
svn:mimetype property to something like text/plain, Trac will at least try,
but I don't think you will like the results.

--Noah

 -Original Message-
 From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
 On Behalf Of VeChen
 Sent: Tuesday, January 06, 2009 6:25 PM
 To: Trac Users
 Subject: [Trac] Add diff renderer?
 
 
 Hi all
 
 I used SVN singly ever and it can dispaly diffs (such as
 word,excel,ppt etc.) in website via ViewVC (compiled by python)
 While useing Trac ,it can only show txt or programing language files
 in website. How could I do if I wanna to see diffs about files as
 word,excel,ppt via browser.
 I searched for plug-ins and find TracExcelViewer who shows excel in a
 peculiar way,it is still inefficient on showing diffs.Is there someone
 give me a hand or some suggests.
 
 Thanks
 
 VeSion
 
 


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[Trac] Re: Add diff renderer?

2009-01-06 Thread VeChen

Well,is there a trac's plug-in to show the content of .doc files in
website? I could't find it on http://trac-hacks.org/

On 1月7日, 上午10时44分, Noah Kantrowitz n...@coderanger.net wrote:
 Those files aren't diff'd since they contain a lot of useless markup and
 such, and a diff wouldn't really be that helpful. If you set the
 svn:mimetype property to something like text/plain, Trac will at least try,
 but I don't think you will like the results.

 --Noah



  -Original Message-
  From: trac-users@googlegroups.com [mailto:trac-us...@googlegroups.com]
  On Behalf Of VeChen
  Sent: Tuesday, January 06, 2009 6:25 PM
  To: Trac Users
  Subject: [Trac] Add diff renderer?

  Hi all

  I used SVN singly ever and it can dispaly diffs (such as
  word,excel,ppt etc.) in website via ViewVC (compiled by python)
  While useing Trac ,it can only show txt or programing language files
  in website. How could I do if I wanna to see diffs about files as
  word,excel,ppt via browser.
  I searched for plug-ins and find TracExcelViewer who shows excel in a
  peculiar way,it is still inefficient on showing diffs.Is there someone
  give me a hand or some suggests.

  Thanks

  VeSion- 隐藏被引用文字 -

 - 显示引用的文字 -

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[Trac] Re: Add diff renderer?

2009-01-06 Thread Noah Kantrowitz

I don't know of any libraries or other ways to parse Word documents,  
so no. If you are running on Windows and server has Word installed,  
you might be able to rig something up with COM (via the win32com  
module), but this isn't enough of a general case to bother IMO. All  
the new Office 2007 files are just zipped XML I think, so you might be  
able to make an HTML converter for that. Not a small task though.

--Noah

On Jan 6, 2009, at 7:11 PM, VeChen wrote:


 Well,is there a trac's plug-in to show the content of .doc files in
 website? I could't find it on http://trac-hacks.org/

 On 1月7日, 上午10时44分, Noah  
 Kantrowitz n...@coderanger.net wrote:
 Those files aren't diff'd since they contain a lot of useless  
 markup and
 such, and a diff wouldn't really be that helpful. If you set the
 svn:mimetype property to something like text/plain, Trac will at  
 least try,
 but I don't think you will like the results.

 --Noah



 -Original Message-
 From: trac-users@googlegroups.com [mailto:trac-users@googlegroups.com 
 ]
 On Behalf Of VeChen
 Sent: Tuesday, January 06, 2009 6:25 PM
 To: Trac Users
 Subject: [Trac] Add diff renderer?

 Hi all

 I used SVN singly ever and it can dispaly diffs (such as
 word,excel,ppt etc.) in website via ViewVC (compiled by python)
 While useing Trac ,it can only show txt or programing language files
 in website. How could I do if I wanna to see diffs about files as
 word,excel,ppt via browser.
 I searched for plug-ins and find TracExcelViewer who shows excel  
 in a
 peculiar way,it is still inefficient on showing diffs.Is there  
 someone
 give me a hand or some suggests.

 Thanks

 VeSion- 隐藏被引用文字 -

 - 显示引用的文字 -

 


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