Re: [Trac] Re: “TracTicketTemplatePlugin”HTTPNotFound: 404 Not Found

2017-05-17 Thread Ryan Ollos 
On Wed, May 17, 2017 at 7:23 PM Mingxing Tian  wrote:

>
>
> 在 2017年5月18日星期四 UTC+8上午1:12:16，RjOllos写道：
>
>>
>>
>> On Wednesday, May 17, 2017 at 3:11:05 AM UTC-7, Mingxing Tian wrote:
>>>
>>> I installed a new plugin "TracTicketTemplatePlugin" and did not make an
>>> error when saving the contents of the task template.
>>>
>>>
>>> 
>>>
>>>
>>> 2017-05-17 18:03:57,294 Trac[main] WARNING: [192.168.1.105] HTTPNotFound
>>> : 404 Not Found (未知管理面板)
>>>
>>>
>>> This problem caused me to save the data
>>>
>>>
>>>
>>> Package版本
>>> Trac 1.2
>>> Babel 0.9.4
>>> Genshi 0.7 (without speedups)
>>> GIT 1.7.1
>>> mod_wsgi 3.2 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
>>> MySQL server: "5.5.49-log", client: "5.1.73", thread-safe: 1
>>> MySQLdb 1.2.3c1
>>> Pygments 2.1.3
>>> Python 2.6.6 (r266:84292, Jul 23 2015, 15:22:56) [GCC 4.4.7 20120313 (
>>> Red Hat 4.4.7-11)]
>>> pytz 2016.4
>>> setuptools 30.2.0
>>> Subversion 1.6.11 (r934486)
>>> Textile 2.3.6
>>> jQuery 1.11.3
>>> jQuery UI 1.11.4
>>> jQuery Timepicker 1.5.5
>>>
>>
>>
>> I'm unsure of the problem. Is the error seen on the
>> /admin/ticket/tickettemplate page?
>>
>> The plugin works well in my testing with Trac 1.2-stable. Are you running
>> version 1.0dev of the plugin?
>>
>> - Ryan
>>
>>
>
>
>
>  I use the latest version: "tractickettemplateplugin/1.0"，In addition, I
> use Chinese, for the handling of Asian characters, is it support?
>

I tested with Chinese translation and some random Chinese characters for
the ticket type, which seemed to work. If it doesn't work for you, could
you please send a screen capture of the error?

- Ryan

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[Trac] Re: “TracTicketTemplatePlugin”HTTPNotFound: 404 Not Found

2017-05-17 Thread Mingxing Tian 


在 2017年5月18日星期四 UTC+8上午1:12:16，RjOllos写道：
>
>
>
> On Wednesday, May 17, 2017 at 3:11:05 AM UTC-7, Mingxing Tian wrote:
>>
>> I installed a new plugin "TracTicketTemplatePlugin" and did not make an 
>> error when saving the contents of the task template.
>>
>>
>> 
>>
>>
>> 2017-05-17 18:03:57,294 Trac[main] WARNING: [192.168.1.105] HTTPNotFound: 
>> 404 Not Found (未知管理面板)
>>
>>
>> This problem caused me to save the data
>>
>>
>>
>> Package版本
>> Trac 1.2
>> Babel 0.9.4
>> Genshi 0.7 (without speedups)
>> GIT 1.7.1
>> mod_wsgi 3.2 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
>> MySQL server: "5.5.49-log", client: "5.1.73", thread-safe: 1
>> MySQLdb 1.2.3c1
>> Pygments 2.1.3
>> Python 2.6.6 (r266:84292, Jul 23 2015, 15:22:56) [GCC 4.4.7 20120313 (Red 
>> Hat 4.4.7-11)]
>> pytz 2016.4
>> setuptools 30.2.0
>> Subversion 1.6.11 (r934486)
>> Textile 2.3.6
>> jQuery 1.11.3
>> jQuery UI 1.11.4
>> jQuery Timepicker 1.5.5
>>
>
>
> I'm unsure of the problem. Is the error seen on the 
> /admin/ticket/tickettemplate page?
>
> The plugin works well in my testing with Trac 1.2-stable. Are you running 
> version 1.0dev of the plugin?
>
> - Ryan
>  
>



 I use the latest version: "tractickettemplateplugin/1.0"，In addition, I 
use Chinese, for the handling of Asian characters, is it support?

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Re: [Trac] Ticket query

2017-05-17 Thread Peter Suter 

On 17.05.2017 10:19, toto200891 wrote:



On Tuesday, May 16, 2017 at 5:50:12 PM UTC+2, hasienda wrote:

I found two issues while reading your code and message:

Make sure to have the permission action named as you desire. In
your message you spoke about 'TICKET_VIEW_STATUS' while it was
written as 'TICKET_VIEW_STATUS' in code.

Yes the permission is given to the user


You may have missed the point:
TICKET_VIEW_STATUS
TICKET_STATUS_VIEW
These are NOT the same. Do not mix them.

Regards,
Peter

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[Trac] Re: “TracTicketTemplatePlugin”HTTPNotFound: 404 Not Found

2017-05-17 Thread RjOllos 


On Wednesday, May 17, 2017 at 3:11:05 AM UTC-7, Mingxing Tian wrote:
>
> I installed a new plugin "TracTicketTemplatePlugin" and did not make an 
> error when saving the contents of the task template.
>
>
> 
>
>
> 2017-05-17 18:03:57,294 Trac[main] WARNING: [192.168.1.105] HTTPNotFound: 
> 404 Not Found (未知管理面板)
>
>
> This problem caused me to save the data
>
>
>
> Package版本
> Trac 1.2
> Babel 0.9.4
> Genshi 0.7 (without speedups)
> GIT 1.7.1
> mod_wsgi 3.2 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
> MySQL server: "5.5.49-log", client: "5.1.73", thread-safe: 1
> MySQLdb 1.2.3c1
> Pygments 2.1.3
> Python 2.6.6 (r266:84292, Jul 23 2015, 15:22:56) [GCC 4.4.7 20120313 (Red 
> Hat 4.4.7-11)]
> pytz 2016.4
> setuptools 30.2.0
> Subversion 1.6.11 (r934486)
> Textile 2.3.6
> jQuery 1.11.3
> jQuery UI 1.11.4
> jQuery Timepicker 1.5.5
>


I'm unsure of the problem. Is the error seen on the 
/admin/ticket/tickettemplate page?

The plugin works well in my testing with Trac 1.2-stable. Are you running 
version 1.0dev of the plugin?

- Ryan
 

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[Trac] Re: Announcer plugin

2017-05-17 Thread toto200891 
Yes I think I can use WorkflowNotificationplugin 

Regards,

SF

On Wednesday, May 17, 2017 at 10:39:03 AM UTC+2, toto200891 wrote:
>
> Basically is it possible to notify a group or person based on the ticket 
> status? As in, when the status is new a group called developpers should be 
> notified and when the ticket is closed, the reporter should be notified?
>
> Notification flow:
>
> new, closed - > reporter
> new -> developpers
> test -> testers
>
> Something like this? Is it possible?
>
> Regards,
> SF
>
> On Wednesday, May 17, 2017 at 10:30:54 AM UTC+2, toto200891 wrote:
>>
>> I would like to send a notification to one group, like when ever a new 
>> ticket is been created. 
>>
>> Currently I am including that group mail id in "always CC" in my 
>> "trac.ini".  But as you know, by doing this the group will recieve 
>> notifications for any modifications on ticket. But I would just like to 
>> have send a notification to the group only when the ticket is created? How 
>> do I do it? Please guide me in this regard?
>>
>> Regards,
>> SF   
>>
>> On Tuesday, May 16, 2017 at 10:48:51 PM UTC+2, RjOllos wrote:
>>>
>>>
>>>
>>> On Tuesday, May 16, 2017 at 6:44:07 AM UTC-7, toto200891 wrote:

  Hi,

 I got this error after installing annoncer plugin 

 AttributeError: 'Environment' object has no attribute 'get_db_cnx'

 File "build/bdist.win32/egg/trac/web/main.py", line 623, in 
 _dispatch_request
   dispatcher.dispatch(req)
 File "build/bdist.win32/egg/trac/web/main.py", line 239, in dispatch
   resp = chosen_handler.process_request(req)
 File "build/bdist.win32/egg/trac/prefs/web_ui.py", line 111, in 
 process_request
   chosen_provider.render_preference_panel(req, panel_id)
 File "build/bdist.win32/egg/announcer/pref.py", line 87, in 
 render_preference_panel
   for name, label, template, data in self._get_boxes(req):
 File "build/bdist.win32/egg/announcer/pref.py", line 82, in _get_boxes
   boxname))
 File "build/bdist.win32/egg/announcer/resolvers.py", line 107, in 
 render_announcement_preference_box
   specified = self.setting.get_user_setting(req.session.sid)[1] or ''
 File "build/bdist.win32/egg/announcer/util/settings.py", line 51, in 
 get_user_setting
   db = self.env.get_db_cnx()

 Package


 Version 
 Trac 1.2.1 
 Babel 2.4.0 
 Genshi 0.7 (without speedups) 
 pysqlite 2.6.0 
 Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC 
 v.1500 32 bit (Intel)] 
 pytz 2017.2 
 setuptools 35.0.2 
 SQLite 3.8.11 
 jQuery 1.11.3
 jQuery UI 1.11.4
 jQuery Timepicker
 Any help is appreciated?

 Regards,

 SF

>>>
>>> The major features of AnnouncerPlugin has been integrated into Trac 1.2. 
>>> What features are you hoping to get by installing the plugin?
>>>
>>> AnnouncerPlugin is not yet compatible with Trac 1.2. You can keep an eye 
>>> on #12120 if you want to wait for a 1.2-compatible version to be available.
>>>
>>> https://trac-hacks.org/ticket/12120
>>>
>>> - Ryan
>>>
>>

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[Trac] “TracTicketTemplatePlugin”HTTPNotFound: 404 Not Found

2017-05-17 Thread Mingxing Tian 
I installed a new plugin "TracTicketTemplatePlugin" and did not make an 
error when saving the contents of the task template.




2017-05-17 18:03:57,294 Trac[main] WARNING: [192.168.1.105] HTTPNotFound: 
404 Not Found (未知管理面板)


This problem caused me to save the data



Package版本
Trac 1.2
Babel 0.9.4
Genshi 0.7 (without speedups)
GIT 1.7.1
mod_wsgi 3.2 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL})
MySQL server: "5.5.49-log", client: "5.1.73", thread-safe: 1
MySQLdb 1.2.3c1
Pygments 2.1.3
Python 2.6.6 (r266:84292, Jul 23 2015, 15:22:56) [GCC 4.4.7 20120313 (Red 
Hat 4.4.7-11)]
pytz 2016.4
setuptools 30.2.0
Subversion 1.6.11 (r934486)
Textile 2.3.6
jQuery 1.11.3
jQuery UI 1.11.4
jQuery Timepicker 1.5.5


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[Trac] Re: Announcer plugin

2017-05-17 Thread toto200891 
Basically is it possible to notify a group or person based on the ticket 
status? As in, when the status is new a group called developpers should be 
notified and when the ticket is closed, the reporter should be notified?

Notification flow:

new, closed - > reporter
new -> developpers
test -> testers

Something like this? Is it possible?

Regards,
SF

On Wednesday, May 17, 2017 at 10:30:54 AM UTC+2, toto200891 wrote:
>
> I would like to send a notification to one group, like when ever a new 
> ticket is been created. 
>
> Currently I am including that group mail id in "always CC" in my 
> "trac.ini".  But as you know, by doing this the group will recieve 
> notifications for any modifications on ticket. But I would just like to 
> have send a notification to the group only when the ticket is created? How 
> do I do it? Please guide me in this regard?
>
> Regards,
> SF   
>
> On Tuesday, May 16, 2017 at 10:48:51 PM UTC+2, RjOllos wrote:
>>
>>
>>
>> On Tuesday, May 16, 2017 at 6:44:07 AM UTC-7, toto200891 wrote:
>>>
>>>  Hi,
>>>
>>> I got this error after installing annoncer plugin 
>>>
>>> AttributeError: 'Environment' object has no attribute 'get_db_cnx'
>>>
>>> File "build/bdist.win32/egg/trac/web/main.py", line 623, in 
>>> _dispatch_request
>>>   dispatcher.dispatch(req)
>>> File "build/bdist.win32/egg/trac/web/main.py", line 239, in dispatch
>>>   resp = chosen_handler.process_request(req)
>>> File "build/bdist.win32/egg/trac/prefs/web_ui.py", line 111, in 
>>> process_request
>>>   chosen_provider.render_preference_panel(req, panel_id)
>>> File "build/bdist.win32/egg/announcer/pref.py", line 87, in 
>>> render_preference_panel
>>>   for name, label, template, data in self._get_boxes(req):
>>> File "build/bdist.win32/egg/announcer/pref.py", line 82, in _get_boxes
>>>   boxname))
>>> File "build/bdist.win32/egg/announcer/resolvers.py", line 107, in 
>>> render_announcement_preference_box
>>>   specified = self.setting.get_user_setting(req.session.sid)[1] or ''
>>> File "build/bdist.win32/egg/announcer/util/settings.py", line 51, in 
>>> get_user_setting
>>>   db = self.env.get_db_cnx()
>>>
>>> Package
>>>
>>>
>>> Version 
>>> Trac 1.2.1 
>>> Babel 2.4.0 
>>> Genshi 0.7 (without speedups) 
>>> pysqlite 2.6.0 
>>> Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 
>>> 32 bit (Intel)] 
>>> pytz 2017.2 
>>> setuptools 35.0.2 
>>> SQLite 3.8.11 
>>> jQuery 1.11.3
>>> jQuery UI 1.11.4
>>> jQuery Timepicker
>>> Any help is appreciated?
>>>
>>> Regards,
>>>
>>> SF
>>>
>>
>> The major features of AnnouncerPlugin has been integrated into Trac 1.2. 
>> What features are you hoping to get by installing the plugin?
>>
>> AnnouncerPlugin is not yet compatible with Trac 1.2. You can keep an eye 
>> on #12120 if you want to wait for a 1.2-compatible version to be available.
>>
>> https://trac-hacks.org/ticket/12120
>>
>> - Ryan
>>
>

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[Trac] Re: Announcer plugin

2017-05-17 Thread toto200891 
I would like to send a notification to one group, like when ever a new 
ticket is been created. 

Currently I am including that group mail id in "always CC" in my 
"trac.ini".  But as you know, by doing this the group will recieve 
notifications for any modifications on ticket. But I would just like to 
have send a notification to the group only when the ticket is created? How 
do I do it? Please guide me in this regard?

Regards,
SF   

On Tuesday, May 16, 2017 at 10:48:51 PM UTC+2, RjOllos wrote:
>
>
>
> On Tuesday, May 16, 2017 at 6:44:07 AM UTC-7, toto200891 wrote:
>>
>>  Hi,
>>
>> I got this error after installing annoncer plugin 
>>
>> AttributeError: 'Environment' object has no attribute 'get_db_cnx'
>>
>> File "build/bdist.win32/egg/trac/web/main.py", line 623, in _dispatch_request
>>   dispatcher.dispatch(req)
>> File "build/bdist.win32/egg/trac/web/main.py", line 239, in dispatch
>>   resp = chosen_handler.process_request(req)
>> File "build/bdist.win32/egg/trac/prefs/web_ui.py", line 111, in 
>> process_request
>>   chosen_provider.render_preference_panel(req, panel_id)
>> File "build/bdist.win32/egg/announcer/pref.py", line 87, in 
>> render_preference_panel
>>   for name, label, template, data in self._get_boxes(req):
>> File "build/bdist.win32/egg/announcer/pref.py", line 82, in _get_boxes
>>   boxname))
>> File "build/bdist.win32/egg/announcer/resolvers.py", line 107, in 
>> render_announcement_preference_box
>>   specified = self.setting.get_user_setting(req.session.sid)[1] or ''
>> File "build/bdist.win32/egg/announcer/util/settings.py", line 51, in 
>> get_user_setting
>>   db = self.env.get_db_cnx()
>>
>> Package
>>
>>
>> Version 
>> Trac 1.2.1 
>> Babel 2.4.0 
>> Genshi 0.7 (without speedups) 
>> pysqlite 2.6.0 
>> Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 
>> 32 bit (Intel)] 
>> pytz 2017.2 
>> setuptools 35.0.2 
>> SQLite 3.8.11 
>> jQuery 1.11.3
>> jQuery UI 1.11.4
>> jQuery Timepicker
>> Any help is appreciated?
>>
>> Regards,
>>
>> SF
>>
>
> The major features of AnnouncerPlugin has been integrated into Trac 1.2. 
> What features are you hoping to get by installing the plugin?
>
> AnnouncerPlugin is not yet compatible with Trac 1.2. You can keep an eye 
> on #12120 if you want to wait for a 1.2-compatible version to be available.
>
> https://trac-hacks.org/ticket/12120
>
> - Ryan
>

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Re: [Trac] Ticket query

2017-05-17 Thread toto200891 


On Tuesday, May 16, 2017 at 5:50:12 PM UTC+2, hasienda wrote:
>
> I found two issues while reading your code and message:
>
> Make sure to have the permission action named as you desire. In your 
> message you spoke about 'TICKET_VIEW_STATUS' while it was written as 
> 'TICKET_VIEW_STATUS' in code.
>
Yes the permission is given to the user 

>
> For ticket status you'll need to compare to a string, so write it quoted 
> like 'test' or "test".
>
I even modified 'test' to a string format, But still It seems that there is 
something I'm missing. Because the user with TICKET_STATUS_VIEW permission 
still cannot see the ticket with status test. Any help is most appreciated.

> Steffen Hoffmann


Regards,
SF 

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