[Trac] Apache server getting restarted multiple times

2010-10-06 Thread Sneha
Hello All,

In our organization we are using Trac 0.11 and Apache on a Windows
machine. The error log of Apache has multiple entries for - Parent:
child process exited with status 3221225477 -- Restarting.. Currently
there are 30 projects which are using Trac actively.  Recently we have
started facing slow performance issue with our Trac sites and suspect
this error message could be one of the causes for this problem. We
don't have any clue about why this error is occurring.

The search for this message shows mainly results about PHP+MySql
setup. We are not using PHP and MySql.

Our Trac configuration is as follows -
Trac 0.11
Apache 2.2.11
Python 2.5.4
Genshi 0.5.1
mod_python 3.3.1
setup-tools 0.6c7
sqlite 3..6.10
graphviz 2.20.3.1

Any help related to this problem will be highly appreciated.

Thanks,
Sneha

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[Trac] Has anyone used TracPeek Windows Desktop Tool?

2010-07-02 Thread Sneha
Hello,

I am evaluating the TracPeek Windows Desktop Tool. I have installed
it; but I can not see anything other than options to provide the
project details. Even after specifying the project URL, XMLRPC link
and authentication details, there is no option to go to next page/
submit the changes.

Am I missing something? Does anyone know how to go to the view which
displays tickets assigned to the logged-in user?

TracPeek - http://trac-hacks.org/wiki/TracPeekIntegration

Thanks in advance.

-Sneha

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[Trac] Re: Renaming Trac Projects

2010-07-02 Thread Sneha
Don't know how to do it on Ubuntu but on Windows just renaming the
project directory will change the project URL. The project name
displayed in the Basic settings is used for displaying the project
name in available project's list. The directory name on server is used
to form the project link.

Hope this will help you.

-Sneha

On Jun 28, 5:42 pm, culliard nigel_cu...@hotmail.com wrote:
 Hi

 We have a Trac server (0.11.7) with multiple Trac projects
 (environments) for different products/platforms that we develop. The
 server is running Ubuntu 10.04. We have decided to restructure the
 projects for more consistency and as a result would like to rename
 some projects. A 3rd party company is configuring and maintaining TRAC
 but aren't sure how to do this.

 Assume project name is 'product1' and currently has associated roadmap/
 tickets, a few wiki pages and Svn repository. In Available Projects
 list it would show as 'product1' and link would be http://trac
 server/product1

 I tried Admin panel - Basic Settings and changed name to 'platform2'.
 Now Available projects shows 'platform2' but link still shows http://trac
 server/product1.

 Is there any relatively straight forward way of renaming all links
 without creating a new project?

 If not then we can of course export tickets from old project
 (product1), create a new project 'platform2' and import tickets .
 Questions:
  * Does roadmap get exported/imported?
  * Is there a way to migrate wiki pages/structure between projects or
 just manually copy/paste
  * How to migrate svn repository between projects? Is it a matter of
 changing names?

 If you need further info please let me know.

 Thanks
 Nigel

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[Trac] Re: Edit do not reflect immediately

2009-12-23 Thread Sneha
On Dec 22, 2:25 pm, Sneha sneha.shet...@gmail.com wrote:
 On Dec 21, 11:13 pm, Remy Blank remy.bl...@pobox.com wrote:

  Sneha wrote:
   Is anyone in this group also facing the similar problem? Is there any
   solution for this issue?

  Make sure your trac.ini file is writable by the web server.

  -- Remy

   signature.asc
   1KViewDownload

 Thanks Remy for the prompt response!

 We are currently running the Trac over Windows server. I tried giving
 the write access to the trac.ini to everyone, but still the same issue
 is occurring. Can anyone please guide me to the correct way of
 assigning write permissions to the trac.ini file?

 The section in httpd.conf file for more info -
 Location /trac
     SetHandler mod_python
     PythonInterpreter main_interpreter
     PythonHandler trac.web.modpython_frontend
     PythonOption TracEnvParentDir E:\\Trac_projects
     PythonOption TracUriRoot /trac
     PythonOption PYTHON_EGG_CACHE E:\\egg_cache\\.egg-cache
  /Location

Does anyone know how to make the Trac conf file writable by Apache on
the Windows server? Will creating global trac.ini inside Trac-source/
conf help in flushing the cached data?

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[Trac] Re: Edit do not reflect immediately

2009-12-22 Thread Sneha
On Dec 21, 11:13 pm, Remy Blank remy.bl...@pobox.com wrote:
 Sneha wrote:
  Is anyone in this group also facing the similar problem? Is there any
  solution for this issue?

 Make sure your trac.ini file is writable by the web server.

 -- Remy

  signature.asc
  1KViewDownload

Thanks Remy for the prompt response!

We are currently running the Trac over Windows server. I tried giving
the write access to the trac.ini to everyone, but still the same issue
is occurring. Can anyone please guide me to the correct way of
assigning write permissions to the trac.ini file?

The section in httpd.conf file for more info -
Location /trac
SetHandler mod_python
PythonInterpreter main_interpreter
PythonHandler trac.web.modpython_frontend
PythonOption TracEnvParentDir E:\\Trac_projects
PythonOption TracUriRoot /trac
PythonOption PYTHON_EGG_CACHE E:\\egg_cache\\.egg-cache
 /Location

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[Trac] Edit do not reflect immediately

2009-12-21 Thread Sneha
Hi All,

I am facing this issue with Trac - after updating anything in Trac
(ticket, milestone, compoenent etc.), the changes are not reflected
immediately; refreshing the browser once is required. This issue is
not consistent, but happens most of the times and is very annoying as
user thinks the database is not updated properly.
Also sometimes, it shows the other logged-in user's session. Ex. If a
person is already logged-in and is updating WIKI page and after log-in
I also tries to update the same page, then the other person's name is
displayed on my browser as logged-in user.
Is anyone in this group also facing the similar problem? Is there any
solution for this issue?

Other details -
Trac 0.11.2.1
Python 2.5
Apache 2.2.11
Authentication is done using TracLDAPAuthPlugin and some code from
AccountManager pligin (We have customized the LDAPAuth plugin)
Browsers: Mozilla FF 3.0.16, MS IE 7.0 and higher

Thanks in advance.

Thanks,
Sneha

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[Trac] Getting Bad Request: Missing or Invalid Token (Do you have any cookies enabled?) Error

2009-10-15 Thread Sneha

Hi,

I am getting Bad Request: Missing or Invalid Token (Do you have any
cookies enabled?) Error when tried to login from different browsers
with different credentials simultaneously. But still it is not
consistent. I am using Trac 0.11.2.1 on Windows machine. Other
specifications - Apache 2.2 with Python 2.5.
Also for login I am using LDAP authentication.

I tried to debug the code (main.py and chrome.py) and found that
sometimes the __FORM_TOKEN value is not getting updated when someone
else tries to login at the same time someone is actively using the
Trac.

Steps used to generate this error -
1. Login to Trac from machine 1 with user1 creadentials (it logs in
correctly without giving this error)
2. Login to Trac from some other machine - machine2 with same/other
user - user2

But it is not consistent.

Debug output:
## After step 1
__FORM_TOKEN : 76e8876637eec463ba98779e
req.form_token: 76e8876637eec463ba98779e

## After step2
__FORM_TOKEN : 76e8876637eec463ba98779e
req.form_token: c47df14e2efac9888fd7ffb7

And as the __Form_TOKEN and req.form_token are not matching, the error
is displayed. But I am not getting why the __FORM_TOKEN value is not
getting updated for a new instance.Is this something related to
threads used in Python code?
Can anyone please help me to resolve this issue?

Thanks in advance

-Sneha
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[Trac] Show all states the ticket has gone through

2009-06-23 Thread Sneha

Hi All,

I want to create a report to display all states a ticket has gone
through.

Ex:
Ticket 1 | new - assigned - closed - reopened - assigned

I tried using following query to generate the result:

select ticket,group_concat(newvalue) from ticket_change where
field='status'

It is working fine if directly executed on db, but when I added this
in Trac reports, its showing no such function: group_concat error.

Is there any other way to get the all states of a ticket?
Thanks in advance.

-Sneha
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[Trac] Is it possible to use different versions of a plugin in multi-project environment?

2009-06-08 Thread Sneha

Hi All,

We are working on multi-project Trac environment. we have modified a
plugin to suit a project's requirement. Is it possible to install this
modified version of the plugin for a certain project and use the
default (unmodified) version of the same plugin in all other?

We are using easy-install --always-unzip  command to install plugins
for all projects.

Thanks,
Sneha
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[Trac] Re: Is it possible to use different versions of a plugin in multi-project environment?

2009-06-08 Thread Sneha

Thanks Christian for the quick reply. The solution is really helpful.

Thanks,
Sneha
On Jun 8, 1:32 pm, Christian Boos cb...@neuf.fr wrote:
 Sneha wrote:
  Hi All,

  We are working on multi-project Trac environment. we have modified a
  plugin to suit a project's requirement. Is it possible to install this
  modified version of the plugin for a certain project and use the
  default (unmodified) version of the same plugin in all other?

 Not unless the modified plugin also uses a modified package name (i.e.
 if the source lived in tracpluginsomething/, rename that folder to
 tracpluginmysomething/ and update the setup.py file accordingly).
 Or refactor the change you did so that it only gets activated when some
 option is selected in trac.ini, and turn this on/off in the different
 environments.

 Hope this helps!

 -- Christian

  We are using easy-install --always-unzip  command to install plugins
  for all projects.

  Thanks,
  Sneha
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[Trac] Re: How to cast due field to date

2009-03-11 Thread Sneha

On Mar 10, 6:29 pm, Nicolás Solá nicos...@gmail.com wrote:
 Hi, I'm creating a new report and I need to show the due date from the
 milestone table, but this datum is an integer. How can I cast it in
 order to display the actual due date?

 Thank you



Try casting the due date using date function :

date(due_date, 'unixepoch')

-Sneha
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[Trac] Re: Problem installing agile-trac plugin on windows

2009-02-17 Thread Sneha

Hi All,

This issue is resolved. I tried installing the agile trac pluin on
Linux machine and it is working fine there. To resolve this issue, I
copied the egg file that I got on Linux and installed the plugin using
the egg file.

I guess there is some problem with the easy_istall on windows
machine.
Has anyone worked on it? Any ideas?

Thanks,
Sneha

On Feb 16, 8:30 pm, Sneha sneha.shet...@gmail.com wrote:
 Hi,

 I am trying to install agile-trac plugin on windows machine. Though I
 do not get any error while installing it, the agile-trac plugin is not
 displayed in admin tab's plugin section. The components section in
 trac.ini file is also not getting updated with the pluin's changes.
 Also the iterations and the roadmap tabs are showing some error
 related to database. I tried updating the database using trac-admin
 command, I got the message Database is up to date, no upgrade
 necessary.

 I have trac 0.11.2.1 installed on windows machine. Other
 configurations - Python 2.5.4, setup tools 0.6.

 Thanks in advance.

 -Sneha

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[Trac] Problem installing agile-trac plugin on windows

2009-02-16 Thread Sneha

Hi,

I am trying to install agile-trac plugin on windows machine. Though I
do not get any error while installing it, the agile-trac plugin is not
displayed in admin tab's plugin section. The components section in
trac.ini file is also not getting updated with the pluin's changes.
Also the iterations and the roadmap tabs are showing some error
related to database. I tried updating the database using trac-admin
command, I got the message Database is up to date, no upgrade
necessary.

I have trac 0.11.2.1 installed on windows machine. Other
configurations - Python 2.5.4, setup tools 0.6.

Thanks in advance.

-Sneha

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