[Trac] Re: Can't get TicketSubmitPolicyPlugin to work

2009-09-18 Thread Jeff Hammel

On Thu, Sep 17, 2009 at 09:56:11AM -0300, Andrea VB wrote:
 
 Greetings!
 
 I've followed the page's instructions to install
 !TicketSubmitPolicyPlugin, and I'm not sure the installation has been
 successfully completed: the plugin is not showed at the Admin's tab.
 However, if I try to upload the egg, Trac tells me that the plugin is
 already installed.
 I've tried to ignore this (as I can already configure trac.ini by
 hand), but, when creating/editing a ticket, the conditions are not
 tested.

The above makes me nervous.  If the plugin doesn't show as enabled in the Admin 
tab, it probably isn't regardless of what you write in trac.ini (if there are 
errors, which should show up in the log for log_level = DEBUG, then the plugin 
won't load).  I would look through the log and make sure the plugin is loaded 
and make sure it shows up on the Admin page.  I have had a couple of sneaky 
issues where it looks like a plugin shows up in the logs, but in fact there is 
a weirdiosity where it is not actually enabled (e.g., 
https://projects.openplans.org/trac/changeset/25466).
 
 I've configured trac.ini following the first example:
 
 {{{
 [ticket-submit-policy]
 policy1.condition = type is not defect
 policy1.excludes = version
 policy2.condition = type is defect
 policy2.requires = version
 }}}
 
 So, I've created a ticket that was a defect report without a version,
 and a project task that had a version. Both of them were created, no
 errors/warnings displayed.
 
 I've also restarted Apache after installing the plugin and configuring 
 trac.ini
 I'm using Debian 5.0, Trac 0.11.1, and I've tried both Mozilla Firefox
 3.0.13 and Seamonkey 1.1.7.
 
 Thank you very much for any help.

If the plugin is in fact enabled, please file a bug at 
http://trac-hacks.org/newticket?component=TicketSubmitPolicyPluginowner=k0s ; 
I can't promise to get around to it soon, however.

Jeff

 -- 
 Andrea VB
 Please, don't CC me when replying to me on the lists, and use BCC when
 sending mass e-mails.
 
  

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[Trac] Re: Can't get TicketSubmitPolicyPlugin to work

2009-09-18 Thread Andrea VB

Hello, Jeff,

thank you very much for your answer.

On Fri, Sep 18, 2009 at 1:32 PM, Jeff Hammel wrote:
 On Thu, Sep 17, 2009 at 09:56:11AM -0300, Andrea VB wrote:

 I've followed the page's instructions to install
 !TicketSubmitPolicyPlugin, and I'm not sure the installation has been
 successfully completed: the plugin is not showed at the Admin's tab.
 However, if I try to upload the egg, Trac tells me that the plugin is
 already installed.
 I've tried to ignore this (as I can already configure trac.ini by
 hand), but, when creating/editing a ticket, the conditions are not
 tested.

 The above makes me nervous.  If the plugin doesn't show as enabled in the 
 Admin tab, it probably isn't regardless of what you
 write in trac.ini (if there are errors, which should show up in the log for 
 log_level = DEBUG, then the plugin won't load).

Sorry, maybe I just didn't express it right. What I meant is that I
wasn't really worried about the Admin tab, because I wouldn't need it
(as I can configure trac.ini by hands).

  I would look through the log and make sure the plugin is loaded and make 
 sure it shows up on the Admin page.  I have had a
 couple of sneaky issues where it looks like a plugin shows up in the logs, 
 but in fact there is a weirdiosity where it is not actually  enabled (e.g., 
 https://projects.openplans.org/trac/changeset/25466).

I'm not sure about what happened, but after a server restart, the
plugin has been loaded. I had

 Thank you very much for any help.

 If the plugin is in fact enabled, please file a bug at
 http://trac-hacks.org/newticket?component=TicketSubmitPolicyPluginowner=k0s 
 ; I can't promise to get around to it soon,
 however.

It's enabled now. I'll test it and, if needed, I'll create the bug.
Thanks again for your support.

--andreavb

-- 
Andrea VB
Please, don't CC me when replying to me on the lists, and use BCC when
sending mass e-mails.

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