Re: HTML payload when expecting JSON response
Someone from Twitter did chime in - Matt works here. I'm sure he's investigating if he said he's investigating. Hang tight! On Thu, Jan 8, 2009 at 10:19, FrankieShakes frankma...@gmail.com wrote: Just wondering if there has been any progress on this issue... Can anyone at Twitter chime in? For what it's worth... I'm still experiencing the problem. Just had it happen again this morning. Thanks, -f On Nov 27 2008, 7:51 pm, FrankieShakes frankma...@gmail.com wrote: Hey Matt, I received the error message again this morning. It always returns the same error message in the HTML body: --- span style=font-size:1.8em; font-weight:boldSomething is technically wrong./span br / div style=font-size:1.2em;margin-top:2px;color:#b6b6a3 Thanks for noticing—we're going to fix it up and have things back to normal soon. /div br / p style=margin-bottom:10px;text-align:centerimg src=http:// static.twitter.com/images/please_fix.png //p --- I suspect nobody's around at Twitter during Thanksgiving ;) Hoping you can give me some feedback when you're back from the holiday. Happy Thanksgiving! -f On Nov 24, 1:59 pm,FrankieShakesfrankma...@gmail.com wrote: Hey Matt, Thanks for looking into it for me. I went back to my system logs and actually did find a case where it happened to me: http://pastebin.com/m2e1ae375 If you look at the timestamp, this was on Nov. 13 @ 14:53:20 (EST). I also found other occurrences: - 2008-11-12 16:54:16 (EST) - 2008-11-18 15:54:23 (EST) Maybe this will give you some further insight. In my case, however, the server returned a 502 instead of a 500 serve error. Let me know if you come across anything. I'd love to get this resolved. Thanks again, Frank On Nov 24, 12:51 pm, Matt Sanford m...@twitter.com wrote: Hi Frank, Nothing comes right to mind. I'll start looking through logs and see if I can find anything. Is the issue always with /favorites.json? Do you have a general idea when this started, or when you started receiving reports of it? — Matt Sanford On Nov 24, 2008, at 09:45 AM,FrankieShakeswrote: Hey Matt, Unfortunately, I haven't been able to reproduce this myself. I have, however, had quite a few users email me with their logs and each of them has the exact same payload. Any ideas? Thanks, Frank On Nov 24, 12:31 pm, Matt Sanford m...@twitter.com wrote: Hi Frank, A 500 is normally an error on the Twitter side. Can you provide an example account where you're seeing this? Thanks; — Matt (@mzsanford) On Nov 24, 2008, at 09:26 AM,FrankieShakeswrote: Hey everyone, I've been receiving quite a few reports lately where users are experiencing issue with requesting the timeline. I've asked for log reports, and each and every single one of them includes the following: http://pastebin.com/m36523b99 I'm hoping someone could shed light on the situation... I'm not sure what would be causing this (other than load on Twitter's servers). The only thing that concerns me is that I don't know whether other clients are experiencing the same issue -- I'm thinking not. Any help would be greatly appreciated. Thanks, Frank -- Alex Payne - API Lead, Twitter, Inc. http://twitter.com/al3x
Re: HTML payload when expecting JSON response
Hi Frank, The static HTML you're seeing if from our Apache instance to it is static. I need to track down what request you sent so I can find the root cause. I'll check into 500s from November 27th, but as you can expect the log has a fair number due to scripts trying every URL under the sun. If you have received a 500 recently, and know the URL you requested, it would be most helpful. As for the 502, that's a different error and caused when we can't find an available mongrel to handle your request. We have fewer of those than ever before but at peak times I still see a few creep trhough. We're doing everything we can to fix them. — Matt The other-other API guy Sanford / @mzsanford On Jan 8, 2009, at 10:19 AM, FrankieShakes wrote: Just wondering if there has been any progress on this issue... Can anyone at Twitter chime in? For what it's worth... I'm still experiencing the problem. Just had it happen again this morning. Thanks, -f On Nov 27 2008, 7:51 pm, FrankieShakes frankma...@gmail.com wrote: Hey Matt, I received the error message again this morning. It always returns the same error message in the HTML body: --- span style=font-size:1.8em; font-weight:boldSomething is technically wrong./span br / div style=font-size:1.2em;margin-top:2px;color:#b6b6a3 Thanks for noticing—we're going to fix it up and have things back to normal soon. /div br / p style=margin-bottom:10px;text-align:centerimg src=http:// static.twitter.com/images/please_fix.png //p --- I suspect nobody's around at Twitter during Thanksgiving ;) Hoping you can give me some feedback when you're back from the holiday. Happy Thanksgiving! -f On Nov 24, 1:59 pm,FrankieShakesfrankma...@gmail.com wrote: Hey Matt, Thanks for looking into it for me. I went back to my system logs and actually did find a case where it happened to me: http://pastebin.com/m2e1ae375 If you look at the timestamp, this was on Nov. 13 @ 14:53:20 (EST). I also found other occurrences: - 2008-11-12 16:54:16 (EST) - 2008-11-18 15:54:23 (EST) Maybe this will give you some further insight. In my case, however, the server returned a 502 instead of a 500 serve error. Let me know if you come across anything. I'd love to get this resolved. Thanks again, Frank On Nov 24, 12:51 pm, Matt Sanford m...@twitter.com wrote: Hi Frank, Nothing comes right to mind. I'll start looking through logs and see if I can find anything. Is the issue always with / favorites.json? Do you have a general idea when this started, or when you started receiving reports of it? — Matt Sanford On Nov 24, 2008, at 09:45 AM,FrankieShakeswrote: Hey Matt, Unfortunately, I haven't been able to reproduce this myself. I have, however, had quite a few users email me with their logs and each of them has the exact same payload. Any ideas? Thanks, Frank On Nov 24, 12:31 pm, Matt Sanford m...@twitter.com wrote: Hi Frank, A 500 is normally an error on the Twitter side. Can you provide an example account where you're seeing this? Thanks; — Matt (@mzsanford) On Nov 24, 2008, at 09:26 AM,FrankieShakeswrote: Hey everyone, I've been receiving quite a few reports lately where users are experiencing issue with requesting the timeline. I've asked for log reports, and each and every single one of them includes the following: http://pastebin.com/m36523b99 I'm hoping someone could shed light on the situation... I'm not sure what would be causing this (other than load on Twitter's servers). The only thing that concerns me is that I don't know whether other clients are experiencing the same issue -- I'm thinking not. Any help would be greatly appreciated. Thanks, Frank
HTML payload when expecting JSON response
Hey everyone, I've been receiving quite a few reports lately where users are experiencing issue with requesting the timeline. I've asked for log reports, and each and every single one of them includes the following: http://pastebin.com/m36523b99 I'm hoping someone could shed light on the situation... I'm not sure what would be causing this (other than load on Twitter's servers). The only thing that concerns me is that I don't know whether other clients are experiencing the same issue -- I'm thinking not. Any help would be greatly appreciated. Thanks, Frank
Re: HTML payload when expecting JSON response
Hey Matt, Thanks for looking into it for me. I went back to my system logs and actually did find a case where it happened to me: http://pastebin.com/m2e1ae375 If you look at the timestamp, this was on Nov. 13 @ 14:53:20 (EST). I also found other occurrences: - 2008-11-12 16:54:16 (EST) - 2008-11-18 15:54:23 (EST) Maybe this will give you some further insight. In my case, however, the server returned a 502 instead of a 500 serve error. Let me know if you come across anything. I'd love to get this resolved. Thanks again, Frank On Nov 24, 12:51 pm, Matt Sanford [EMAIL PROTECTED] wrote: Hi Frank, Nothing comes right to mind. I'll start looking through logs and see if I can find anything. Is the issue always with /favorites.json? Do you have a general idea when this started, or when you started receiving reports of it? — Matt Sanford On Nov 24, 2008, at 09:45 AM, FrankieShakes wrote: Hey Matt, Unfortunately, I haven't been able to reproduce this myself. I have, however, had quite a few users email me with their logs and each of them has the exact same payload. Any ideas? Thanks, Frank On Nov 24, 12:31 pm, Matt Sanford [EMAIL PROTECTED] wrote: Hi Frank, A 500 is normally an error on the Twitter side. Can you provide an example account where you're seeing this? Thanks; — Matt (@mzsanford) On Nov 24, 2008, at 09:26 AM, FrankieShakes wrote: Hey everyone, I've been receiving quite a few reports lately where users are experiencing issue with requesting the timeline. I've asked for log reports, and each and every single one of them includes the following: http://pastebin.com/m36523b99 I'm hoping someone could shed light on the situation... I'm not sure what would be causing this (other than load on Twitter's servers). The only thing that concerns me is that I don't know whether other clients are experiencing the same issue -- I'm thinking not. Any help would be greatly appreciated. Thanks, Frank
