Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Bill Haskett
Thanks, Charlie.  I'm surprised so few in this forum either use these 
products or are willing to talk about them.  :-(


Bill


Charlie Noah said the following on 8/2/2010 4:09 PM:

Bill,

We're just getting into MV.NET with Jbase, using one pad PC running a 
shop bay scheduling system. We are finding it very expensive, 
difficult to work with and a resource HOG. One session took as much 
bandwidth as the entire store it's being used at normally takes - one 
of our bigger stores, so that's considerable. I'm not really involved 
with it, thank God, but I'm seeing the fallout. I don't know anything 
about U2.NET.


Regards,
Charlie Noah
Inland Truck Parts Company

On 08-02-2010 4:32 PM, Bill Haskett wrote:
Does anyone use mv.NET?  Do you have any problems; stability, 
connectivity, licensing, etc?  Is U2.NET a good substitute?  I 
understand they re-wrote the licensing.  What is the U2.NET cost?  
Does anyone use U2.NET?


Any thoughts would be appreciated.

Thanks,

Bill Haskett



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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Bill Haskett

David:

If you're astonished, you may want to pay more attention to your 
customers.


Bill


David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:

Charlie,

I am, to put it mildly, absolutely astonished to read your comments
about mv.NET.

Have you posted this feedback to the Bluefinity support team?

On what basis are you assessing the cost of mv.NET as being very
expensive?  Compared to what else?

What mv.NET process(es) are you classifying as a resource HOG?  Again,
to my knowledge, BlueFinity support has received absolutely nothing
relating to this issue from your organization.

What kind of data movement pattern is being performed at the store you
mention?  Did anyone at Inland Truck ask BlueFinity for assistance in
diagnosing this issue?

It seems to me as though a little more communication with BlueFinity
support might me to the benefit of everyone here.

As for U2.NET, I refer you to Tony Gravagno's post on this thread.

David Cooper
Lead developer
BlueFinity International

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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread David Cooper (Support#2)
Bill,

BlueFinity pays very close attention to its customers.  We pride
ourselves on our responsiveness to customer issues and have many, many
testimonials from our customer base that testify to this fact.  If
customers do not communicate issues to us how are we supposed to assist?

David

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
Sent: 03 August 2010 16:56
To: U2 Users List
Subject: Re: [U2] mv.NET and U2.NET

David:

If you're astonished, you may want to pay more attention to your 
customers.

Bill


David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:
 Charlie,

 I am, to put it mildly, absolutely astonished to read your comments
 about mv.NET.

 Have you posted this feedback to the Bluefinity support team?

 On what basis are you assessing the cost of mv.NET as being very
 expensive?  Compared to what else?

 What mv.NET process(es) are you classifying as a resource HOG?
Again,
 to my knowledge, BlueFinity support has received absolutely nothing
 relating to this issue from your organization.

 What kind of data movement pattern is being performed at the store you
 mention?  Did anyone at Inland Truck ask BlueFinity for assistance in
 diagnosing this issue?

 It seems to me as though a little more communication with BlueFinity
 support might me to the benefit of everyone here.

 As for U2.NET, I refer you to Tony Gravagno's post on this thread.

 David Cooper
 Lead developer
 BlueFinity International

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Re: [U2] Redback

2010-08-03 Thread Holt, Jake
Just in case someone else comes across this in the future, I wanted to
let you know that I figured out what the problem was.  It had to do with
some of the registry settings for IIS (see:
http://mcsknowledge.com/Articles.aspx?P_ID=11A_ID=111).  

I originally discounted it since mine was reporting 'rgw.ini' and not ''
and my version of windows is 32bit not 64bit but when I made these
changes my gateway now reports 'c:\inetput\wwwroot\rgw.ini' like it
should.  When I try and hit an account I get an actual error now so at
least I can make some progress.

Thanks for your help,

Jake

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Holt, Jake
Sent: Monday, August 02, 2010 5:20 PM
To: U2 Users List
Subject: Re: [U2] Redback

I'm not sure where that port is coming from.   Just to be sure I went
and deleted all of the rgw.ini files (I had a few from reinstalls) and
left only the newest one.  SHOWRGW.exe displays the accounts I have
setup in this RGW.INI so I would expect I have the right file.

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of andy baum
Sent: Monday, August 02, 2010 4:36 PM
To: U2 Users List
Subject: Re: [U2] Redback

Jake,


This line :-

Can't connect to account 'DATAFLO' (DATAFLO:8413) rc=-1

suggests you are trying to connect on port 8413. Have you checked you
don't have multiple rgw.ini files. In the early days of Redback the
location of this file seemed to move with every release and I've been
caught out a number of times with a system having two or more copies of
rgw.ini containing conflicting information.

HTH,

Andy


- Original Message 
From: Holt, Jake jh...@samsill.com
To: U2 Users List u2-users@listserver.u2ug.org
Sent: Mon, 2 August, 2010 17:21:47
Subject: [U2] Redback

We're currently running Universe 10.0.21 and I have RedBack 4.1.3.2 (its
old, long story...).  I can get everything to install properly it would
seem but when I go to test it I get the following error:

http://jonah/scripts/rgw.dll/DATAFLO
***
Sorry, an error has occurred in rgw.dll
   running on host 'JONAH' (192.168.221.15) at 'Mon Aug 02 10:57:57
2010'
   at line 1161 of 'rgwi.c'.
Can't connect to account 'DATAFLO' (DATAFLO:8413) rc=-1.
[rgw.ini file is 'rgw.ini']
(RedBack ErrorCode = 0xf0060010)
   (System ErrorCode=11004 - The requested name is valid, but no data of
the requested type was found. )
***

If I test just the gateway itself I get:
http://jonah/scripts/rgw.dll/

You have successfully performed a test connection to the RedBack
Requester (rgw) running on host 'JONAH' (192.168.221.15).
Your RedBack accounts will be looked up in file 'rgw.ini'.
*

So it looks to be reading the rgw.ini file properly.   This looks like a
DNS error, but if I change rgw/rgwresp to use the IP it gives me the
exact same error.  The virtual directory for the redback scripts
folder is under the default website in IIS.  I've also added the web
extension for the responder.

I've tried about everything I can think to try including reinstalling
both the server and gateway 3 or 4 times.  The licensing isn't
displaying any issues, I've run ENABLE.RBO and REDBACK.UPG.  Anyone have
any ideas? 

Thanks,

Jake




We're running on Windows Server 2003 32bit. 

Files:
***
RGWRESP.INI:

[Default]
delim=254
startbackend=1
nresponders=2
backend=E:\UV\uv\bin\uv.exe
perfstats=1

[Default.Environment]
TERM=dumb
RBHOME=e:\Redback\UVServer\RedBack
COMSPEC=C:\WINDOWS\system32\cmd.exe
SystemRoot=C:\WINDOWS
Path=C:\WINDOWS\system32\;C:\WINDOWS\;e:\Redback\UVServer\RedBack\rgw\bi
n
UVHOME=E:\UV\uv
UVBIN=E:\UV\uv\bin
RedBack=1

[LogLevel]
panic=1
err=1
wrn=1
inf=1
init=1
trace=1
verb=1
big=1

[Accounts]
DATAFLO

[DATAFLO]
port=
workdir=E:\dbms\LIVE\DATAFLO

RGW.INI:

DATAFLO 192.168.221.15:

[LogLevel]
panic=1
err=1
wrn=1
inf=1
init=1
trace=1
verb=1
big=1


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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Bill Haskett
Ahhh.  The old customer's fault perspective.  I like that...I only 
wish I could use it myself.  :-)


Bill


David Cooper (Support#2) said the following on 8/3/2010 10:09 AM:

Bill,

BlueFinity pays very close attention to its customers.  We pride
ourselves on our responsiveness to customer issues and have many, many
testimonials from our customer base that testify to this fact.  If
customers do not communicate issues to us how are we supposed to assist?

David

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
Sent: 03 August 2010 16:56
To: U2 Users List
Subject: Re: [U2] mv.NET and U2.NET

David:

If you're astonished, you may want to pay more attention to your
customers.

Bill


David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:
   

Charlie,

I am, to put it mildly, absolutely astonished to read your comments
about mv.NET.

Have you posted this feedback to the Bluefinity support team?

On what basis are you assessing the cost of mv.NET as being very
expensive?  Compared to what else?

What mv.NET process(es) are you classifying as a resource HOG?
 

Again,
   

to my knowledge, BlueFinity support has received absolutely nothing
relating to this issue from your organization.

What kind of data movement pattern is being performed at the store you
mention?  Did anyone at Inland Truck ask BlueFinity for assistance in
diagnosing this issue?

It seems to me as though a little more communication with BlueFinity
support might me to the benefit of everyone here.

As for U2.NET, I refer you to Tony Gravagno's post on this thread.

David Cooper
Lead developer
BlueFinity International

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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Symeon Breen
Tis the customers fault if they do not inform the supplier of any problems -
until suppliers become psychic that is !




-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
Sent: 03 August 2010 22:47
To: U2 Users List
Subject: Re: [U2] mv.NET and U2.NET

Ahhh.  The old customer's fault perspective.  I like that...I only 
wish I could use it myself.  :-)

Bill


David Cooper (Support#2) said the following on 8/3/2010 10:09 AM:
 Bill,

 BlueFinity pays very close attention to its customers.  We pride
 ourselves on our responsiveness to customer issues and have many, many
 testimonials from our customer base that testify to this fact.  If
 customers do not communicate issues to us how are we supposed to assist?

 David

 -Original Message-
 From: u2-users-boun...@listserver.u2ug.org
 [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
 Sent: 03 August 2010 16:56
 To: U2 Users List
 Subject: Re: [U2] mv.NET and U2.NET

 David:

 If you're astonished, you may want to pay more attention to your
 customers.

 Bill

 
 David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:

 Charlie,

 I am, to put it mildly, absolutely astonished to read your comments
 about mv.NET.

 Have you posted this feedback to the Bluefinity support team?

 On what basis are you assessing the cost of mv.NET as being very
 expensive?  Compared to what else?

 What mv.NET process(es) are you classifying as a resource HOG?
  
 Again,

 to my knowledge, BlueFinity support has received absolutely nothing
 relating to this issue from your organization.

 What kind of data movement pattern is being performed at the store you
 mention?  Did anyone at Inland Truck ask BlueFinity for assistance in
 diagnosing this issue?

 It seems to me as though a little more communication with BlueFinity
 support might me to the benefit of everyone here.

 As for U2.NET, I refer you to Tony Gravagno's post on this thread.

 David Cooper
 Lead developer
 BlueFinity International

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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Charles Carroll
I do think Bill's issues may be legit, but he is not responding like someone
who contacted the vendor and attempted to resolve the issue. He speaks like
someone that saw some issues and considered them egregious but did not
follow up to see if the problems were a black swan or white one just assumed
the whole technology was problematic without investigation / speaking to the
experts.

If Bill wants to prove my assumption wrong by saying 'I contacted this
person by email and this one by phone # and after a hour conversation or 6
emails no resolution occurred' I would feel like he really tried to see
whether his issues are typical or edge case.

I do think in an ideal world we never should have to contact vendors it
should all just work, but the windows software 'stack' lends itself to lots
of side effects that specific vendors will have seen with their software. I
had a Postcript printer card that corrupted my hard disk (very bizarre side
effect) and windows search scanning a constantly churning XML file on iTunes
brought my 64-bit 16 gig of RAM quad core desktop to it's knees so yeah
windows software stack things can get really ugly in certain combinations.

We have a pretty complex millions of rows transfer/Import/Data Warehouse we
are/were considering Bluefinity for and my co-wroker Angela and me and our
U2 genius all worked with them in a pre-sales situation and they helped us
explained many options and got a HUGE IMPORT working that showed they could
handle very high volume and presented us with a few ways and scenarios their
customers work with large data to give us some other options for our complex
data warehouse loading scenarios. They do seem to know their product, have
some successful customers and are excited to help make things work if given
the data that things are not working whereas I have met with many vendors
that just don't care.

But that being said maybe Bill did contact people at Bluefinity and have bad
experiences and just is not telling us and has a legit gripe because their
tech support dropped the ball, but I don't think he has told us enough to
come to the conclusion he tried and we ain't psychic either. Telling is what
bad experience he had with their tech support in more concrete terms would
make me feel like he did due diligence if I had to take sides then we could
feel like Bluefinity let him down when he gave them some data about what
does not work if he gives us some info about his contact with them.

On Tue, Aug 3, 2010 at 6:47 PM, Symeon Breen syme...@gmail.com wrote:

 Tis the customers fault if they do not inform the supplier of any problems
 -
 until suppliers become psychic that is !




 -Original Message-
 From: u2-users-boun...@listserver.u2ug.org
 [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
 Sent: 03 August 2010 22:47
 To: U2 Users List
 Subject: Re: [U2] mv.NET and U2.NET

 Ahhh.  The old customer's fault perspective.  I like that...I only
 wish I could use it myself.  :-)

 Bill

 
 David Cooper (Support#2) said the following on 8/3/2010 10:09 AM:
  Bill,
 
  BlueFinity pays very close attention to its customers.  We pride
  ourselves on our responsiveness to customer issues and have many, many
  testimonials from our customer base that testify to this fact.  If
  customers do not communicate issues to us how are we supposed to assist?
 
  David
 
  -Original Message-
  From: u2-users-boun...@listserver.u2ug.org
  [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
  Sent: 03 August 2010 16:56
  To: U2 Users List
  Subject: Re: [U2] mv.NET and U2.NET
 
  David:
 
  If you're astonished, you may want to pay more attention to your
  customers.
 
  Bill
 
  
  David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:
 
  Charlie,
 
  I am, to put it mildly, absolutely astonished to read your comments
  about mv.NET.
 
  Have you posted this feedback to the Bluefinity support team?
 
  On what basis are you assessing the cost of mv.NET as being very
  expensive?  Compared to what else?
 
  What mv.NET process(es) are you classifying as a resource HOG?
 
  Again,
 
  to my knowledge, BlueFinity support has received absolutely nothing
  relating to this issue from your organization.
 
  What kind of data movement pattern is being performed at the store you
  mention?  Did anyone at Inland Truck ask BlueFinity for assistance in
  diagnosing this issue?
 
  It seems to me as though a little more communication with BlueFinity
  support might me to the benefit of everyone here.
 
  As for U2.NET, I refer you to Tony Gravagno's post on this thread.
 
  David Cooper
  Lead developer
  BlueFinity International
 
  __
  This email has been scanned by the MessageLabs Email Security System.
  For 

Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Bill Haskett

Charles:

Firstly, I never complained in this forum.  I only asked who's using 
mv.NET, U2.NET, why, are there issues, have they moved from one to 
another, and why.  I thought I'd get some honest feedback on these two 
closely related products.  I had no intention of starting anything, just 
wanted some plain and simple thoughts and comments.


Secondly, whatever issues I ever had with a vendor, be they BlueFinity 
or anyone else, I always communicate and work with them; that goes 
without saying.


Thirdly, I was poking fun at David's email because I often find myself 
in the same boat as he describes and even though it'd be nice to blame 
someone once in awhile, this never seems to resolve anything (the point 
of the poke).  :-)


That said, I can now get back to reading my Viagra email.  :-)

Bill


Charles Carroll said the following on 8/3/2010 4:18 PM:

I do think Bill's issues may be legit, but he is not responding like someone
who contacted the vendor and attempted to resolve the issue. He speaks like
someone that saw some issues and considered them egregious but did not
follow up to see if the problems were a black swan or white one just assumed
the whole technology was problematic without investigation / speaking to the
experts.

If Bill wants to prove my assumption wrong by saying 'I contacted this
person by email and this one by phone # and after a hour conversation or 6
emails no resolution occurred' I would feel like he really tried to see
whether his issues are typical or edge case.

I do think in an ideal world we never should have to contact vendors it
should all just work, but the windows software 'stack' lends itself to lots
of side effects that specific vendors will have seen with their software. I
had a Postcript printer card that corrupted my hard disk (very bizarre side
effect) and windows search scanning a constantly churning XML file on iTunes
brought my 64-bit 16 gig of RAM quad core desktop to it's knees so yeah
windows software stack things can get really ugly in certain combinations.

We have a pretty complex millions of rows transfer/Import/Data Warehouse we
are/were considering Bluefinity for and my co-wroker Angela and me and our
U2 genius all worked with them in a pre-sales situation and they helped us
explained many options and got a HUGE IMPORT working that showed they could
handle very high volume and presented us with a few ways and scenarios their
customers work with large data to give us some other options for our complex
data warehouse loading scenarios. They do seem to know their product, have
some successful customers and are excited to help make things work if given
the data that things are not working whereas I have met with many vendors
that just don't care.

But that being said maybe Bill did contact people at Bluefinity and have bad
experiences and just is not telling us and has a legit gripe because their
tech support dropped the ball, but I don't think he has told us enough to
come to the conclusion he tried and we ain't psychic either. Telling is what
bad experience he had with their tech support in more concrete terms would
make me feel like he did due diligence if I had to take sides then we could
feel like Bluefinity let him down when he gave them some data about what
does not work if he gives us some info about his contact with them.

On Tue, Aug 3, 2010 at 6:47 PM, Symeon Breensyme...@gmail.com  wrote:

   

Tis the customers fault if they do not inform the supplier of any problems
-
until suppliers become psychic that is !




-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
Sent: 03 August 2010 22:47
To: U2 Users List
Subject: Re: [U2] mv.NET and U2.NET

Ahhh.  The old customer's fault perspective.  I like that...I only
wish I could use it myself.  :-)

Bill


David Cooper (Support#2) said the following on 8/3/2010 10:09 AM:
 

Bill,

BlueFinity pays very close attention to its customers.  We pride
ourselves on our responsiveness to customer issues and have many, many
testimonials from our customer base that testify to this fact.  If
customers do not communicate issues to us how are we supposed to assist?

David

-Original Message-
From: u2-users-boun...@listserver.u2ug.org
[mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Haskett
Sent: 03 August 2010 16:56
To: U2 Users List
Subject: Re: [U2] mv.NET and U2.NET

David:

If you're astonished, you may want to pay more attention to your
customers.

Bill


David Cooper (Support#2) said the following on 8/3/2010 1:34 AM:

   

Charlie,

I am, to put it mildly, absolutely astonished to read your comments
about mv.NET.

Have you posted this feedback to the Bluefinity 

Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Tony Gravagno
I hope the turn this thread has taken can be straightened out.
Bill Haskett (Advantos Software) is a valued client of Nebula
RD, and we also happen to be good friends.  Nebula provides and
supports his mv.NET software, and we're in fairly frequent
contact.  I think Bill made a harmless inquiry and the thread
went off on an unfortunate tangent.  I've exchanged notes with
him.  We're on the same page, as always.  BlueFinity has also
been in contact with him, just to make sure they're being
properly represented by (us) their channel partners.  :)

I don't mind Bill asking about other offerings.  That's just
pragmatic, professional, and good business.  I'm always
considering alternatives for specific environments as well,
because my business is about providing solutions, not products.
We all need to do this.

In this market, it's unfortunate, but (with the exception of U2
itself and a few other community forums) people just don't talk
about the software they use.  That gives the impression that no
one is using the tools.  I really wish we'd see more enthusiasm
for these products because it would help us all to grow in our
understanding of the depth of the tools.  The mv.NET forum gets
no hits, in part because everyone gets their answers from their
sales/support people.  The same goes for DesignBais, UO.NET,
QMClient, Viságe, FlashCONNECT, and many other products.  Maybe
high quality software and excellent support serve as a form of
anti-marketing?  :)  C'est la vie.

Tony Gravagno
Nebula Research and Development
TG@ remove.pleaseNebula-RnD.com
Nebula RD sells mv.NET and other Pick/MultiValue products
worldwide, and provides related development services
remove.pleaseNebula-RnD.com/blog
Visit PickWiki.com! Contribute!
http://Twitter.com/TonyGravagno



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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Charlie Noah

Hi Tony,

There's an MV.NET forum? News to me. Tell me how to access it and I will 
definitely check it out. The more I can learn, the better, and these 
forums are a great source of knowledge from the users themselves. As I 
said earlier, I'm not working directly with MV.NET, one of our 
programmers is (and a damn fine programmer he is, too). I was passing 
along what I've gotten from him. If we can get info that will make his 
job easier and add to his knowledge, then this whole thing can be 
productive.


I really didn't intend to start a war, but there's definitely been some 
lively discussion, and that's usually a good thing (at least I hope so). 
My apologies to anyone I have offended. If you just disagree with me, 
and weren't offended, that's OK. I'm a big boy and I can take it ;^).


Best regards,
Charlie Noah

On 08-03-2010 7:51 PM, Tony Gravagno wrote:

I hope the turn this thread has taken can be straightened out.
Bill Haskett (Advantos Software) is a valued client of Nebula
RD, and we also happen to be good friends.  Nebula provides and
supports his mv.NET software, and we're in fairly frequent
contact.  I think Bill made a harmless inquiry and the thread
went off on an unfortunate tangent.  I've exchanged notes with
him.  We're on the same page, as always.  BlueFinity has also
been in contact with him, just to make sure they're being
properly represented by (us) their channel partners.  :)

I don't mind Bill asking about other offerings.  That's just
pragmatic, professional, and good business.  I'm always
considering alternatives for specific environments as well,
because my business is about providing solutions, not products.
We all need to do this.

In this market, it's unfortunate, but (with the exception of U2
itself and a few other community forums) people just don't talk
about the software they use.  That gives the impression that no
one is using the tools.  I really wish we'd see more enthusiasm
for these products because it would help us all to grow in our
understanding of the depth of the tools.  The mv.NET forum gets
no hits, in part because everyone gets their answers from their
sales/support people.  The same goes for DesignBais, UO.NET,
QMClient, Viságe, FlashCONNECT, and many other products.  Maybe
high quality software and excellent support serve as a form of
anti-marketing?  :)  C'est la vie.

Tony Gravagno
Nebula Research and Development
TG@ remove.pleaseNebula-RnD.com
Nebula RD sells mv.NET and other Pick/MultiValue products
worldwide, and provides related development services
remove.pleaseNebula-RnD.com/blog
Visit PickWiki.com! Contribute!
http://Twitter.com/TonyGravagno



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Re: [U2] mv.NET and U2.NET

2010-08-03 Thread Tony Gravagno
 From: Charlie Noah
 There's an MV.NET forum? News to me. Tell me how to 
 access it and I will definitely check it out. The more 
 I can learn, the better As I said earlier, I'm not 
 working directly with MV.NET, one of our programmers 
 is (and a damn fine programmer he is, too). I was 
 passing along what I've gotten from him. If we can get 
 info that will make his job easier and add to his 
 knowledge, then this whole thing can be productive.

Respectfully, my friend, please contact your mv.NET _value-add_
reseller and give them the opportunity to answer your questions
about the software, performance, the forum, etc.  I think that
issue is what prompted the confusion in this thread.  Without
trying to be too competitive here, this is exactly the sort of
thing that differentiates resellers, and I try to make sure my
company excels in this area.  Now I need to sit back and
reconcile that statement with the fact that it was my client who
started this thread.  Hey, gotta be real. ;)

Regards,
Tony Gravagno
Nebula Research and Development
TG@ remove.pleaseNebula-RnD.com
remove.pleaseNebula-RnD.com/blog
Visit PickWiki.com! Contribute!
http://Twitter.com/TonyGravagno





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