Re: [ubuntu-art] Who is our target audience?

2007-12-27 Thread Thorsten Wilms

On Thu, 2007-12-27 at 14:01 +0100, julian wrote:

 as i've said earlier, i'm into the idea of a public vote on mockups (and
 including the current theme) made by list members within the first two
 6-8 weeks of each release cycle. i think most of the time ubuntu-art is
 shooting in the dark, so to speak, where envisaging a best-fit default
 theme is concerned; choosing externally asserted design agendas over
 plentiful public/user opinion. 

With 'public' votes, you can only reach an internet-affine,
high-interest part of users. Hardly anyone who's just a potential, not
current user. Hardly anyone who just has better things to do.

Plus forum (list and chat) dwellers can't be expected to care about
marketing/branding and about the needs and wishes of other people that
aren't represented directly.

I don't care much about how people on the forum would vote. Such a vote
doesn't even transport full opinions. I care about informed opinions and
decisions.

Input on the forum can be nice for tweaking details, but that's pretty
much it.


 at which point are we allowing - and encouraging - Ubuntu users to feed
 back into the design process? i don't see a channel for that.

People who want to get involved can come here and find information on
the wiki. Now that everyone doing so is left in the situation we are -
that is a problem. As things are, we have to wait for further direction
while a lot of water went down the river already.


 the question who is our target audience makes little sense to these
 ends, i think. Ubuntu is a freely distributable operating system made
 with the ends of being as 'generally useful' (whatever that means) to as
 many people as possible. the 'target audience' is whoever is using
 Ubuntu and, as such, their thoughts on the artwork ought to be
 considered with sincerity accordingly. if Ubuntu-art has a target
 audience, then Ubuntu itself must have a target audience - something
 i've never seen Canonical define (and thankfully so).

I do see the problem with a diverse audience. But current users and
target audience are not the same thing.
Ever considered to target users who don't use Ubuntu yet?
Especially those who will not change the appearance defaults for the
sake of changing them anyway?


  There also have been many saying that Ubuntu should stay away from
  blue.  Cool, let's rule out brown and blue!
  
 
 fine by me. we'd be evidencing a disappointing lack of imagination if
 green, blue and brown based palettes described our world of possible
 choices.

This is just silly.


 as the comments in those pages make clear, they just like the colours
 and the overall design continuity. admittedly they also like the
 impossible 'dock' like menu. why expect users to be profound on the
 topic, let alone thinking in terms of what is and isn't feasible? all
 they know is that they like it - and that's as good a start as any IMO.

Sure. They like the colour (i wouldn't make that a plural). Must be the
same majority that doesn't like brown.
Ah, so we don't expect users to be profound on the topic and to be
thinking in terms of what is and isn't feasible, yet would want their
votes? Great.

 aiming high, in my opinion, is developing a design that
 more-than-satisfies a supposed majority of Ubuntu using public. until we
 know what it is most Ubuntu users actually want, we cannot have a clear 
 design charter. 

Aiming high in my opinion means going through a very thorough design
process. It starts with a proper briefing.


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Re: [ubuntu-art] Who is our target audience?

2007-12-27 Thread julian
..on Wed, Dec 26, 2007 at 11:14:49AM +0100, Thorsten Wilms wrote:
 On Wed, 2007-12-26 at 00:27 +0100, julian wrote:
 
  then so be it. i strongly believe Ubuntu artwork development needs to
  follow the same consensual process as any other aspect of the project's
  development: users needs to be able to report what they consider
  'bugs' in the art and design aspects and feel they are being heard.
  we respond to those bugs by coming up with working solution. ideally
  they get on board and help out.
 
 It's a new idea to me that everything runs on bug reports. What about
 blueprints and the sprints and summits? Regarding consensual - ever
 heard of the Self Appointed Benevolent Dictator for Life? ;)
 
 What would you do with a I don't like that colour bug, anyway?
 Change that colour and have the same report from someone else?
 

as i've said earlier, i'm into the idea of a public vote on mockups (and
including the current theme) made by list members within the first two
6-8 weeks of each release cycle. i think most of the time ubuntu-art is
shooting in the dark, so to speak, where envisaging a best-fit default
theme is concerned; choosing externally asserted design agendas over
plentiful public/user opinion. 

at which point are we allowing - and encouraging - Ubuntu users to feed
back into the design process? i don't see a channel for that.

the question who is our target audience makes little sense to these
ends, i think. Ubuntu is a freely distributable operating system made
with the ends of being as 'generally useful' (whatever that means) to as
many people as possible. the 'target audience' is whoever is using
Ubuntu and, as such, their thoughts on the artwork ought to be
considered with sincerity accordingly. if Ubuntu-art has a target
audience, then Ubuntu itself must have a target audience - something
i've never seen Canonical define (and thankfully so).

 
  if the bulk of users simply don't like brown - which is the fairly
  clearly the case - then you have a choice to either listen to the
  users and invite them to submit alternative designs or choose the
  same semi-closed myopic design-agenda the art currently has. 
 
 There also have been many saying that Ubuntu should stay away from
 blue.  Cool, let's rule out brown and blue!
 

fine by me. we'd be evidencing a disappointing lack of imagination if
green, blue and brown based palettes described our world of possible
choices.

 
  Ken is approaching all this with real clarity i think: not too big
  to ignore the fact that if one wildly impossible mockup on a forum
  by a non-list-member receives 19 pages of praise, it deserves
  consideration and consequent feasible response.
 
 What exactly would there be to consider, regarding that mockup?  I
 thought a bulk of users simply don't like brown?  You call it
 wildly impossible yourself.  Not to forget that it shows no windows,
 no widgets. It's easy to do a clean and consistent design if you leave
 everything out.
 

as the comments in those pages make clear, they just like the colours
and the overall design continuity. admittedly they also like the
impossible 'dock' like menu. why expect users to be profound on the
topic, let alone thinking in terms of what is and isn't feasible? all
they know is that they like it - and that's as good a start as any IMO.

 
  this approach has worked brilliantly for other aspects of the Ubuntu
  project and there's no reason it can't work as well here. comparing
  Apple's design agenda to that of Ubuntu is absurd: this is a
  volunteer project remember, made by people for people. two fish with
  vastly different budgets and histories.
 
 Somewhat true. But should we aim low because of that?
 

are the standards of Ubuntu users low? i don't think so. 

they /are/ the 'target audience' remember. without them and their
opinions this whole conversation - and the questions it raises - is
sheer solipsism. 

aiming high, in my opinion, is developing a design that
more-than-satisfies a supposed majority of Ubuntu using public. until we
know what it is most Ubuntu users actually want, we cannot have a clear design 
charter. 

to these ends, we need to create a central context for users to vote and
comment on designs/mockups in an attempt to determine the broadest
trends/vectors of opinion and of taste. 

-- 
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Re: [ubuntu-art] Who is our target audience?

2007-12-27 Thread Ken Vermette
On Dec 27, 2007 5:45 AM, Thorsten Wilms [EMAIL PROTECTED] wrote:


 On Thu, 2007-12-27 at 14:01 +0100, julian wrote:

  as i've said earlier, i'm into the idea of a public vote on mockups (and
  including the current theme) made by list members within the first two
  6-8 weeks of each release cycle. i think most of the time ubuntu-art is
  shooting in the dark, so to speak, where envisaging a best-fit default
  theme is concerned; choosing externally asserted design agendas over
  plentiful public/user opinion.

 With 'public' votes, you can only reach an internet-affine,
 high-interest part of users. Hardly anyone who's just a potential, not
 current user. Hardly anyone who just has better things to do.

 Plus forum (list and chat) dwellers can't be expected to care about
 marketing/branding and about the needs and wishes of other people that
 aren't represented directly.

 I don't care much about how people on the forum would vote. Such a vote
 doesn't even transport full opinions. I care about informed opinions and
 decisions.

 Input on the forum can be nice for tweaking details, but that's pretty
 much it.


I'm against votes as well; There fundamentally flawed. If there are 3
choices that are all bad, why force users to make a bad choice. We'll know
the best of the worst choices, but it will still be bad.

Now you could say people need a place where they can openly comment and
debate the designs, but then you get the forums - where people bicker, get
ostracized, and leave. Every topic I read has some prick  saying that
design is horrible.

The most dependable source, I believe, is blogs, journals, news and review
websites. They actively disassemble every single detail. They tell us what's
wrong because it's in their interest to tell their users what to expect. If
a blog is critical of our look  feel, and it winds up on Google, it means
because people are linking and reading it. Google works on links, which is
essentially an internet-wide vote. How perfect is that?



  at which point are we allowing - and encouraging - Ubuntu users to feed
  back into the design process? i don't see a channel for that.

 People who want to get involved can come here and find information on
 the wiki. Now that everyone doing so is left in the situation we are -
 that is a problem. As things are, we have to wait for further direction
 while a lot of water went down the river already.


The wiki is for contributions, and the Mailing list is hardcore. Forums are
the most public space we have for comments. Overall if you're feeding back
into the design process at even one of these avenues, it's likely that
you're being watched and noted.



  the question who is our target audience makes little sense to these
  ends, i think. Ubuntu is a freely distributable operating system made
  with the ends of being as 'generally useful' (whatever that means) to as
  many people as possible. the 'target audience' is whoever is using
  Ubuntu and, as such, their thoughts on the artwork ought to be
  considered with sincerity accordingly. if Ubuntu-art has a target
  audience, then Ubuntu itself must have a target audience - something
  i've never seen Canonical define (and thankfully so).

 I do see the problem with a diverse audience. But current users and
 target audience are not the same thing.
 Ever considered to target users who don't use Ubuntu yet?
 Especially those who will not change the appearance defaults for the
 sake of changing them anyway?


The problem with trying to remain diverse is the same if you try to butter
too much bread. You'll become thin and bland.

My personal opinion is to satisfy who you've got first, and try to expand
with the leeway you've got. It would be better to get glowing reviews from a
smaller crowd and slowly grow, than try to make it focused for some else who
won't hear about it. Even still, both of those options are better than
having a mud-project that even makes loyalists nervous.



   There also have been many saying that Ubuntu should stay away from
   blue.  Cool, let's rule out brown and blue!
  
 
  fine by me. we'd be evidencing a disappointing lack of imagination if
  green, blue and brown based palettes described our world of possible
  choices.

 This is just silly.


If we go with what's cool at the time, then we blend into the crowd. If we
go with what's unique, were ostracized.

... This is why all new suburban homes have white walls.



  as the comments in those pages make clear, they just like the colours
  and the overall design continuity. admittedly they also like the
  impossible 'dock' like menu. why expect users to be profound on the
  topic, let alone thinking in terms of what is and isn't feasible? all
  they know is that they like it - and that's as good a start as any IMO.

 Sure. They like the colour (i wouldn't make that a plural). Must be the
 same majority that doesn't like brown.
 Ah, so we don't expect users to be profound on the topic and to be
 thinking in 

Re: [ubuntu-art] Who is our target audience?

2007-12-27 Thread julian
..on Thu, Dec 27, 2007 at 01:59:53PM -0800, Ken Vermette wrote:
 On Dec 27, 2007 5:45 AM, Thorsten Wilms [EMAIL PROTECTED] wrote:
 
 
  On Thu, 2007-12-27 at 14:01 +0100, julian wrote:
 
   as i've said earlier, i'm into the idea of a public vote on mockups (and
   including the current theme) made by list members within the first two
   6-8 weeks of each release cycle. i think most of the time ubuntu-art is
   shooting in the dark, so to speak, where envisaging a best-fit default
   theme is concerned; choosing externally asserted design agendas over
   plentiful public/user opinion.
 
  With 'public' votes, you can only reach an internet-affine,
  high-interest part of users. Hardly anyone who's just a potential, not
  current user. Hardly anyone who just has better things to do.
 
  Plus forum (list and chat) dwellers can't be expected to care about
  marketing/branding and about the needs and wishes of other people that
  aren't represented directly.
 
  I don't care much about how people on the forum would vote. Such a vote
  doesn't even transport full opinions. I care about informed opinions and
  decisions.
 
  Input on the forum can be nice for tweaking details, but that's pretty
  much it.
 
 
 I'm against votes as well; There fundamentally flawed. If there are 3
 choices that are all bad, why force users to make a bad choice. We'll know
 the best of the worst choices, but it will still be bad.
 

votes are always 'flawed', just as any democracy is: the so-called right
are more statistically like to vote, a vocal minority on the internet is
likely to dominate an opinion channel.

nonetheless i think it's important to not be too black and white about
this. 

at present we have incidental, contingent feedback, rather than a
directed context for Ubuntu users to suggest mockups and express
criticism. of course there will be organised bias and abuse - just as
there is anywhere opinion finds voice on the internet - but it is still
better than the patchy guesswork we have now. it's clear from reading 
comments in forums that many who suggest mockups aren't even aware of 
this mailing list. 

even mockups to this list are distributed across several wikis and sites 
in a way that is not productive when getting a sense of the overall scope 
of contributed designs.

what i'm talking about is not too dissimilar from this:

http://gimp-brainstorm.blogspot.com/

.. but with comments and a section dedicated to feasible default theme
candidates. a rating system may be useful also, though not as a statistically 
deterministic guide. 

even if due to sheer numbers of submissions many are unseen and/or
ignored, i'm sure we'd see inspired contributions that would only
positively stimulate the design directions taken by contributors to this 
list.

how would this not be generally useful, all things considered?

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Re: [ubuntu-art] Who is our target audience?

2007-12-27 Thread Thomas L.G
I think we should do some forum vote. Not to make the whole decision, 
but as a guideline. Ubuntuforums is rather big, so the feedback would 
probably be pretty good as well. From noobs to geeks...

Also, in some time, we should have some prototype, and be able to test 
it on target users, and determine their response, how well it works for 
solving standard tasks etc. That's what Microsoft and Apple and others 
probably do. Testing it on ourselves, even if we are many in numbers, 
can make us blind for some important usability issues. Therefore I say 
we need some sort of qualitative testing on certain subjects :)

- Thomas L.G

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Re: [ubuntu-art] Who is our target audience?

2007-12-27 Thread Cory K.
julian wrote:
 even mockups to this list are distributed across several wikis and sites 
 in a way that is not productive when getting a sense of the overall scope 
 of contributed designs.

 what i'm talking about is not too dissimilar from this:

   http://gimp-brainstorm.blogspot.com/

 .. but with comments and a section dedicated to feasible default theme
 candidates. a rating system may be useful also, though not as a statistically 
 deterministic guide. 

 even if due to sheer numbers of submissions many are unseen and/or
 ignored, i'm sure we'd see inspired contributions that would only
 positively stimulate the design directions taken by contributors to this 
 list.

 how would this not be generally useful, all things considered?
   


This is honestly just adding to the quagmire here. The people that use
the other places like wiki's wont move to yet another site. The wiki has
_always_ been _the_ place for official submissions/work. People have
taken it upon themselves to move it away from that. Adding another
option isn't the way to go.

Back to the topic...

The general user is our audience and as that is too broad to try to
please. A concept would be best to define and go with that. Hopefully,
we hear something on that soon.

-Cory \m/

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Re: [ubuntu-art] Who is our target audience?

2007-12-26 Thread Thorsten Wilms
On Wed, 2007-12-26 at 00:27 +0100, julian wrote:

 then so be it. i strongly believe Ubuntu artwork development needs to
 follow the same consensual process as any other aspect of the project's
 development: users needs to be able to report what they consider 'bugs'
 in the art and design aspects and feel they are being heard. we respond
 to those bugs by coming up with working solution. ideally they get on
 board and help out.

It's a new idea to me that everything runs on bug reports. What about
blueprints and the sprints and summits? Regarding consensual - ever
heard of the Self Appointed Benevolent Dictator for Life? ;)

What would you do with a I don't like that colour bug, anyway?
Change that colour and have the same report from someone else?


 if the bulk of users simply don't like brown - which is the fairly
 clearly the case - then you have a choice to either listen to the users
 and invite them to submit alternative designs or choose the same
 semi-closed myopic design-agenda the art currently has. 

There also have been many saying that Ubuntu should stay away from blue.
Cool, let's rule out brown and blue!


 Ken is approaching all this with real clarity i think: not too big to
 ignore the fact that if one wildly impossible mockup on a forum by a
 non-list-member receives 19 pages of praise, it deserves consideration
 and consequent feasible response.

What exactly would there be to consider, regarding that mockup?
I thought a bulk of users simply don't like brown?
You call it wildly impossible yourself.
Not to forget that it shows no windows, no widgets. It's easy to do a
clean and consistent design if you leave everything out.


 this approach has worked brilliantly for other aspects of the Ubuntu
 project and there's no reason it can't work as well here. comparing
 Apple's design agenda to that of Ubuntu is absurd: this is a volunteer
 project remember, made by people for people. two fish with vastly
 different budgets and histories.

Somewhat true. But should we aim low because of that?


-- 
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Re: [ubuntu-art] Who is our target audience?

2007-12-26 Thread Thorsten Wilms

On Tue, 2007-12-25 at 21:37 +0100, Damian Vila wrote:

 But the problem is not at brown vs. blue (or green or whatever).
 I've never questioned the use of color. I rather constrained to the
 given guidelines. And I believe this is the way I should work if I want
 to collaborate with Ubuntu.

What we have in terms of guidelines seems already willy-nilly, as
there's no strategy defined, no audience, no message, no goal.


 What I would like to see is more information. And a clear set of
 guidelines, not just a color palette.

Yes! Who wouldn't agree?

 I don't know, maybe I'm asking for too much. But I believe that we are
 not here to define the audience, or even the concept. I believe those
 roles are assigned to other people that work for Canonical. We are here
 to help reach a reasonable good and professional rendition of that
 concept for the next version of Ubuntu.

It would be preferable. But if Canonical doesn't deliver, there would be
the option for us to propose a strategy/concept/design to them.

 
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Re: [ubuntu-art] Who is our target audience?

2007-12-25 Thread Thorsten Wilms

On Mon, 2007-12-24 at 10:04 -0800, Troy James Sobotka wrote:

 Thorsten Wilms wrote:
  Having a clearly defined target audience would be of advantage. But I
  have to say that during my industrial design studies, this part was
  mostly guesswork. 
 
 Then you didn't go to a very good school or for long enough.

Well, not everyone can be so terrifically well educated as you are.

For projects taking 4 months max, the time you can spend worrying about
your target audience is quite limited. You can do a few interviews,
maybe a little survey and otherwise hope to find some statistics out
there. The needs and wants of the audience and any bias in taste remain
assumptions. Except if you can enlighten me with methods I don't know
yet.

  We defined a number of users and thought about their
  needs and wants. That's better than having no structured base at all.
  For an operating system environment, the target audience can be very
  diverse. Even if we got to know (as opposed to just assume) that one
  important fraction of the audience is mothers between 40 and 50, who
  mainly browse the web, use email and do a little office work ...
  what exactly would that tell us about the style to go for, the means of
  communication to express what we want to say?
 
 You are completely missing the point here.  You can both define
 a 'desired' audience or cater to your existing audience if they
 are different groups.

You missed my point. It wasn't about several distinct groups in the
audience, it's about the question what exactly any single well defined
group in the audience could tell us that is relevant to theming.

The usefulness of a defined target audience is rather obvious for
marketing and the selection of software to ship. But I really wonder
what can be in there for theming?

We must assume a diverse audience, anything else wouldn't be in line
with bug #1 and Linux For Human Beings. That points in a general
mainstream appeal direction with all the problems we have without a
defined audience already.

I'm not saying we shouldn't worry about this at all, I'm just trying to
either set the right expectations or learn something new to correct my
opinion.


 Apple has a disproportionate number of artists and designers
 under their umbrella -- why?  Because they have constantly
 catered to the needs of that group and treated them as
 'important'.

This has quite a lot to do with features and history (pioneering WYSIWYG
and b/w but high-res displays), I think.


 Automobile designers also must carefully
 focus on how they present a product -- a rugged ATV styled
 truck needs to be attractive to the quotient that is going
 to purchase it and emotionally invest in the success of the
 product.

Hmm. What type of car would Ubuntu be? ;)


 Unfortunately, in the end, the default installations presence
 and audience are outside of the scope of our realm and lays
 in the hands of the higher ups.

Are you saying we should leave it all to them and do nothing until some
artwork direction including target audience is presented to us?

If not, I look forward to your constructive contribution to defining the
target audience.


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Re: [ubuntu-art] Who is our target audience?

2007-12-25 Thread Damian Vila
Troy James Sobotka escribió:
 The point of choosing an audience is not exactly as murky as you
 wish to paint it.  It is perhaps one of the most valuable discussions
 this list has _ever_ seen.

 Unfortunately, in the end, the default installations presence
 and audience are outside of the scope of our realm and lays
 in the hands of the higher ups.

 Sincerely,
 TJS
I agree with Troy.
The ultimate question could be, are you ready to design for Ubuntu's
audience?. That means listening, and listening to everybody. Is Ubuntu's
artwork direction in the hands and will of the audience?
If you really want some feedback from Ubuntu users, then the list is not
the place to be...
And Ubuntu won't be brown, that's for sure.
With so clear direction and goals, audience is something that's already
been decided, I believe.
Merry Chistmas and a Happy New Year for you all.

Damian

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Re: [ubuntu-art] Who is our target audience?

2007-12-25 Thread Troy James Sobotka
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Thorsten Wilms wrote:
 
 For projects taking 4 months max, the time you can spend worrying about
 your target audience is quite limited.

Perhaps ignoring the time constraints is worthy?  Maybe get the 'broad'
strokes in place then finesse in the details.

 You can do a few interviews,
 maybe a little survey and otherwise hope to find some statistics out
 there. The needs and wants of the audience and any bias in taste remain
 assumptions.

Ubuntu has an audience currently -- and without being too stereotypical,
it is probably a slim margin of tech heads.  We are also free to
_choose_ and audience and attempt to address them.  (By 'we' I mean
Ubuntu -- not _us_ in the team.)

 
 We defined a number of users and thought about their
 needs and wants. That's better than having no structured base at all.

100% agreement here.  And far more than what Ubuntu currently has.

 For an operating system environment, the target audience can be very
 diverse. 

Is this relevant?  Of course it is a computer and can do much, but the
default presentation should be strictly geared toward trying to
attain emotional attachment, investment, and 'need' factor in a given
group.  I wonder if watering down a presentation to please everyone
is a good path to follow in this regard?

 You missed my point. It wasn't about several distinct groups in the
 audience, it's about the question what exactly any single well defined
 group in the audience could tell us that is relevant to theming.
 

 The usefulness of a defined target audience is rather obvious for
 marketing and the selection of software to ship. But I really wonder
 what can be in there for theming? 

How do you think a typical 24 year old male construction worker would
want his default installation to look?  How about that 35 year old
mother?  Do you think we could draw a distinct difference in an
agreed style between say, 16somethings and perhaps 25somethings
for a given 'concept'?

If Ubuntu actually were to embrace a concept for a given user set,
I would indeed think that it was relevant to the theme.  Apple's
brushed aluminum interface didn't happen by chance, for example.
In fact, the interface was a perfect match to the 'style' and
'presence' of the titanium laptop / desktop line.

Being an extension of the overarching 'concept', is it wild
speculation to suggest that it might be relevant indeed?

 Apple has a disproportionate number of artists and designers
 under their umbrella -- why?  Because they have constantly
 catered to the needs of that group and treated them as
 'important'.
 
 This has quite a lot to do with features and history (pioneering WYSIWYG
 and b/w but high-res displays), I think.

And those happen by fluke?

Remember, choosing your audience you wish to attract means
appealing to their sensibilities, needs, desires, wishes,
and style.  Absolutely complicated and not exactly easy.

Apple placed value on that demographic and the results are
shown in the people it attracted.

 Automobile designers also must carefully
 focus on how they present a product -- a rugged ATV styled
 truck needs to be attractive to the quotient that is going
 to purchase it and emotionally invest in the success of the
 product.
 
 Hmm. What type of car would Ubuntu be? ;)

Perhaps a sarcastic question, but an interesting one I would
say...

 Unfortunately, in the end, the default installations presence
 and audience are outside of the scope of our realm and lays
 in the hands of the higher ups.
 
 Are you saying we should leave it all to them and do nothing until some
 artwork direction including target audience is presented to us?

Yes.  Picking an 'audience' for a presentation is well beyond our
scope and up to the Canonical folks.  If they be willing... ;)


Sincerely,
TJS
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Re: [ubuntu-art] Who is our target audience?

2007-12-25 Thread Troy James Sobotka
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Damian Vila wrote:
 And Ubuntu won't be brown, that's for sure.

I wonder if the trend toward eco friendly products could
be embraced by a very 'earthy' feeling operating system.
(Well 'earthy' in the 'idea', not the presentation)

Unbleached CD packaging with a hand crafted designer feel?
Watermarked raw feeling papers?

It is a sad day that people throw out one of the fundamental
distinctly positive aspects of Ubuntu without actually
putting it in the hands of a talented and creative individual
or individuals.

Many designers would probably come to Ubuntu and have to
push a mountain to get to having an earth toned
presentation accepted, and yet we are willing to throw it
out with the very real probability that changing a colour
will result in the exact same fundamental flaws and issues.

Sincerely,
TJS


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Re: [ubuntu-art] Who is our target audience?

2007-12-25 Thread julian
..on Tue, Dec 25, 2007 at 06:19:28PM +0100, Damian Vila wrote:
 Troy James Sobotka escribió:
  The point of choosing an audience is not exactly as murky as you
  wish to paint it.  It is perhaps one of the most valuable discussions
  this list has _ever_ seen.
 
  Unfortunately, in the end, the default installations presence
  and audience are outside of the scope of our realm and lays
  in the hands of the higher ups.
 
  Sincerely,
  TJS
 I agree with Troy.
 The ultimate question could be, are you ready to design for Ubuntu's
 audience?. That means listening, and listening to everybody. Is Ubuntu's
 artwork direction in the hands and will of the audience?
 If you really want some feedback from Ubuntu users, then the list is not
 the place to be...
 And Ubuntu won't be brown, that's for sure.

then so be it. i strongly believe Ubuntu artwork development needs to
follow the same consensual process as any other aspect of the project's
development: users needs to be able to report what they consider 'bugs'
in the art and design aspects and feel they are being heard. we respond
to those bugs by coming up with working solution. ideally they get on
board and help out. 

if the bulk of users simply don't like brown - which is the fairly
clearly the case - then you have a choice to either listen to the users
and invite them to submit alternative designs or choose the same
semi-closed myopic design-agenda the art currently has. 

i teach with Ubuntu in a free-software art and design context in
universities and art centres: very rarely is the Human theme actually
retained on computers students have dedicated to them for
workshops/courses longer than 3 days. some love it, most simply don't.
that's my culturally relative experience. 

Ken is approaching all this with real clarity i think: not too big to
ignore the fact that if one wildly impossible mockup on a forum by a
non-list-member receives 19 pages of praise, it deserves consideration
and consequent feasible response.

this approach has worked brilliantly for other aspects of the Ubuntu
project and there's no reason it can't work as well here. comparing
Apple's design agenda to that of Ubuntu is absurd: this is a volunteer
project remember, made by people for people. two fish with vastly
different budgets and histories.

cheers,

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http://selectparks.net

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Re: [ubuntu-art] Who is our target audience?

2007-12-24 Thread Thorsten Wilms

On Sun, 2007-12-23 at 22:58 -0600, xl cheese wrote:
 That is the question we need to ask.  Do we want to target noobs to 
 linux or the vets of linux?   Maybe I'm wrong, but new linux and 
 novice computer users are typically enticed with eye candy.  It's 
 the veteran linux users that like things functional and plain.  

I don't think those are the right categories. Don't forget that Ubuntu
strives for more market share. The term noob is a sign of the wrong
mindset.

Inexperienced users would be hurt the most by a 'bold' design.


Having a clearly defined target audience would be of advantage. But I
have to say that during my industrial design studies, this part was
mostly guesswork. We defined a number of users and thought about their
needs and wants. That's better than having no structured base at all.
For an operating system environment, the target audience can be very
diverse. Even if we got to know (as opposed to just assume) that one
important fraction of the audience is mothers between 40 and 50, who
mainly browse the web, use email and do a little office work ...
what exactly would that tell us about the style to go for, the means of
communication to express what we want to say?


Still, how could we define our target audience?

Gender: Female, male, everything in between or outside ;)
I'm not at all sure how and to what extent the female tastes and needs
in visual communication differ from the male. I only know that
colour-deficient vision is much more common in men.

Nationality/Region: The world is the market, but it would be great if we
could get a grip on some cultural differences, as the whole software
world is ... western-centric. What can we express with colours that will
not be understood differently in some part of the world? Mainly for
icons: What artifacts and metaphors can be used for the largest part of
the world?

Age
Education
Occupation
Interests and Hobbies

A quick stab at a list:
- Home user
- Enthusiast user
- Developer
- Office worker
- Student

... probably more and each one would have to be fleshed out.

We could build personas
http://www.cooper.com/insights/journal_of_design/articles/perfecting_your_personas_1.html
But to not just guess, some research is needed. I tend to think
Canonical should do that, not an outside group.


Closely related to the target audience is the environment:
- Private and/or professional use of Ubuntu?
- Room and furniture.
- Organisation (hierarchy, department, team, family ...)


We could tackle what do we want to say? with only a vague idea of the
audience. I don't think it would be all that bad for the results.

Part of the what to say is rather technical:
- What can be done with a widget (try to always use the same 'words' for
the same kind of action)?
- Which window has focus?
- What's disabled?
- Where can you drag a window?
- What is the scope of some controls or how are they grouped?

An example: Title bar and menu bar of windows shouldn't be unified as
long as you can't drag the window on the free space of the menu bar.
Because you don't say one thing and do another.


Merry Christmas or just happy holidays :)

Thorsten Wilms

thorwil's design for free software:
http://thorwil.wordpress.com/


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Re: [ubuntu-art] Who is our target audience?

2007-12-24 Thread Andrew Laignel
Firstly Merry Christmas - I am off and wont be back 'till after.  Hope 
santa is good to you all!

Secondly I agree.  When I undertake a traditional graphic design project 
or website, I'll usually do a mockup, the client will then say if they 
like it/hate it and suggest changes.  When your creating something it's 
hard to see the wood for the trees a lot of the time and you lack the 
ability to take a new look at it as you know it so well already.  It 
takes a critical outside eye to bring your attention to everything you 
missed.

It would be a shame to get to the end of the process and whoever in 
charge says 'nope, I don't like any' when the situation could have 
easily been avoided with regular feedback from the people up top.

xl cheese wrote:
 That is the question we need to ask.  Do we want to target noobs to linux or 
 the vets of linux?   Maybe I'm wrong, but new linux and novice computer users 
 are typically enticed with eye candy.  It's the veteran linux users that like 
 things functional and plain.  

 I would submit that we want to bias the artwork towards new users and have it 
 on the bold side of things.  Long time users generally change the default 
 right off the bat anyway.  

 At any rate, I think it's safe to say that we, the Art Team, are getting 
 anxious for the folks on top of the totem pole to throw us a bone and show us 
 something official.  At least a hint of what they're thinking would be nice!  
 ;)  That way our enthusiasm and efforts would be directed at producing 
 relevant fruit.
   

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Re: [ubuntu-art] Who is our target audience?

2007-12-24 Thread Thorsten Wilms

On Mon, 2007-12-24 at 11:18 +0100, Thorsten Wilms wrote:

...
I had users and environment, so I should also mention tasks.
Quick draft:

- Research
  - Browsing the web
- Communicate
  - Email
  - Chat
  - VoIP
  - Video conferencing
- Create
  - Graphics
- Photography
- Graphic design
- Digital painting
- 3d
- Video
  - Audio
  - Office
- Writing letters
- Documentation
- Doing Calculations
- Play


Now what could that mean for theming?
- Work well with black on white text documents
- Work well with typical websites
- Provide a neutral backdrop for graphics work
...?

Such a list should be part of an over-arching strategy.
Theming should be embedded into strategy and 
interaction/interface design, anyway

--
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thorwil's design for free software:
http://thorwil.wordpress.com/


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Re: [ubuntu-art] Who is our target audience?

2007-12-24 Thread Troy James Sobotka
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Thorsten Wilms wrote:
 Having a clearly defined target audience would be of advantage. But I
 have to say that during my industrial design studies, this part was
 mostly guesswork. 

Then you didn't go to a very good school or for long enough.

 We defined a number of users and thought about their
 needs and wants. That's better than having no structured base at all.
 For an operating system environment, the target audience can be very
 diverse. Even if we got to know (as opposed to just assume) that one
 important fraction of the audience is mothers between 40 and 50, who
 mainly browse the web, use email and do a little office work ...
 what exactly would that tell us about the style to go for, the means of
 communication to express what we want to say?

You are completely missing the point here.  You can both define
a 'desired' audience or cater to your existing audience if they
are different groups.

Apple has a disproportionate number of artists and designers
under their umbrella -- why?  Because they have constantly
catered to the needs of that group and treated them as
'important'.  Automobile designers also must carefully
focus on how they present a product -- a rugged ATV styled
truck needs to be attractive to the quotient that is going
to purchase it and emotionally invest in the success of the
product.

The point of choosing an audience is not exactly as murky as you
wish to paint it.  It is perhaps one of the most valuable discussions
this list has _ever_ seen.

Unfortunately, in the end, the default installations presence
and audience are outside of the scope of our realm and lays
in the hands of the higher ups.

Sincerely,
TJS
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[ubuntu-art] Who is our target audience?

2007-12-23 Thread xl cheese

That is the question we need to ask.  Do we want to target noobs to linux or 
the vets of linux?   Maybe I'm wrong, but new linux and novice computer users 
are typically enticed with eye candy.  It's the veteran linux users that like 
things functional and plain.  

I would submit that we want to bias the artwork towards new users and have it 
on the bold side of things.  Long time users generally change the default right 
off the bat anyway.  

At any rate, I think it's safe to say that we, the Art Team, are getting 
anxious for the folks on top of the totem pole to throw us a bone and show us 
something official.  At least a hint of what they're thinking would be nice!  
;)  That way our enthusiasm and efforts would be directed at producing relevant 
fruit.

On side note, does anyone else notice that as soon as any theme or background 
gets the default label stuck on it the artwork becomes inferior in the eyes of 
users?
_
i’m is proud to present Cause Effect, a series about real people making a 
difference.
http://im.live.com/Messenger/IM/MTV/?source=text_Cause_Effect
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