[Bug 1835297] Re: Precision 7730 smart card reader does not work out of box
The link is not working. Skip that. I have the following commands in case it helps: *-usb description: Mass storage device product: DataTraveler 3.0 vendor: Kingston physical id: 1 bus info: usb@2:1 logical name: scsi0 version: 0.01 serial: 0026186871D2F02178471906 capabilities: usb-3.00 scsi emulated scsi-host configuration: driver=usb-storage maxpower=296mA speed=5000Mbit/s *-disk description: SCSI Disk product: DataTraveler 3.0 vendor: Kingston physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda serial: 0 size: 7377MiB (7736MB) capabilities: removable configuration: ansiversion=6 logicalsectorsize=512 sectorsize=512 *-medium physical id: 0 logical name: /dev/sda size: 7377MiB (7736MB) capabilities: partitioned partitioned:dos configuration: signature=06593661 *-storage description: Non-Volatile memory controller product: Toshiba America Info Systems vendor: Toshiba America Info Systems physical id: 0 bus info: pci@:02:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: storage pciexpress pm msi msix nvm_express bus_master cap_list configuration: driver=nvme latency=0 resources: irq:16 memory:b050-b0503fff Bus 002 Device 002: ID 0951:1666 Kingston Technology DataTraveler G4 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 8087:0025 Intel Corp. Bus 001 Device 003: ID 1bcf:2b96 Sunplus Innovation Technology Inc. Bus 001 Device 002: ID 0a5c:5832 Broadcom Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 00:00.0 Host bridge: Intel Corporation Device 3ec4 (rev 07) 00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 07) 00:02.0 VGA compatible controller: Intel Corporation Device 3e94 00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 07) 00:08.0 System peripheral: Intel Corporation Skylake Gaussian Mixture Model 00:12.0 Signal processing controller: Intel Corporation Device a379 (rev 10) 00:14.0 USB controller: Intel Corporation Device a36d (rev 10) 00:14.2 RAM memory: Intel Corporation Device a36f (rev 10) 00:15.0 Serial bus controller [0c80]: Intel Corporation Device a368 (rev 10) 00:15.1 Serial bus controller [0c80]: Intel Corporation Device a369 (rev 10) 00:16.0 Communication controller: Intel Corporation Device a360 (rev 10) 00:1b.0 PCI bridge: Intel Corporation Device a32c (rev f0) 00:1c.0 PCI bridge: Intel Corporation Device a338 (rev f0) 00:1c.5 PCI bridge: Intel Corporation Device a33d (rev f0) 00:1c.6 PCI bridge: Intel Corporation Device a33e (rev f0) 00:1f.0 ISA bridge: Intel Corporation Device a30e (rev 10) 00:1f.3 Audio device: Intel Corporation Device a348 (rev 10) 00:1f.4 SMBus: Intel Corporation Device a323 (rev 10) 00:1f.5 Serial bus controller [0c80]: Intel Corporation Device a324 (rev 10) 00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-LM (rev 10) 01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Polaris10] 01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 580] 02:00.0 Non-Volatile memory controller: Toshiba America Info Systems Device 0116 6e:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5260 (rev 01) 6f:00.0 Network controller: Intel Corporation Device 2526 (rev 29) Bus 002 Device 002: ID 0951:1666 Kingston Technology DataTraveler G4 Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 3.00 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x0951 Kingston Technology idProduct 0x1666 DataTraveler G4 bcdDevice0.01 iManufacturer 1 Kingston iProduct2 DataTraveler 3.0 iSerial 3 0026186871D2F02178471906 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 44 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 74mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAdd
[Bug 1835297] Re: Precision 7730 smart card reader does not work out of box
Following https://help.ubuntu.com/community/CommonAccessCard Does not work to get the smartcard reader working. pcsc_scan returns 'Waiting for first reader' -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1835297 Title: Precision 7730 smart card reader does not work out of box To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pcsc-lite/+bug/1835297/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1835297] Re: Precision 7730 smart card reader does not work out of box
The information Nick previously provided was how they got around the issue using the Kali opensource drivers. Would you like us to follow https://pcsclite.alioth.debian.org/ccid.html#support to get you that information. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1835297 Title: Precision 7730 smart card reader does not work out of box To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pcsc-lite/+bug/1835297/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1835297] Re: Precision 7730 smart card reader does not work out of box
Does this cert indicate only Realtek is certified? The lsusb output is: Bus 001 Device 002: ID 0a5c:5832 Broadcom Corp. Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize064 idVendor 0x0a5c Broadcom Corp. idProduct 0x5832 bcdDevice1.01 iManufacturer 1 Broadcom Corp iProduct2 5880 iSerial 3 0123456789ABCD bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 139 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 254 Application Specific Interface bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 4 Broadcom USH ** UNRECOGNIZED: 10 25 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x85 EP 5 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber1 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass11 Chip/SmartCard bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 5 Contacted SmartCard ChipCard Interface Descriptor: bLength54 bDescriptorType33 bcdCCID 1.00 nMaxSlotIndex 0 bVoltageSupport 7 5.0V 3.0V 1.8V dwProtocols 3 T=0 T=1 dwDefaultClock 4000 dwMaxiumumClock 4000 bNumClockSupported 0 dwDataRate 9600 bps dwMaxDataRate 25 bps bNumDataRatesSupp. 0 dwMaxIFSD 247 dwSyncProtocols dwMechanical dwFeatures 000102BA Auto configuration based on ATR Auto voltage selection Auto clock change Auto baud rate change Auto PPS made by CCID NAD value other than 0x00 accepted TPDU level exchange dwMaxCCIDMsgLen 271 bClassGetResponse 00 bClassEnvelope 00 wlcdLayout none bPINSupport 0 bMaxCCIDBusySlots 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x86 EP 6 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInt
[Bug 1835297] Re: Precision 7730 smart card reader does not work out of box
To add to this the following URL suggests the support and drivers should be bundled: https://certification.ubuntu.com/hardware/201803-26164/ The Dell OEM image does not house the drivers, nor does the Canonical image. Is this expected? Should there be documentation on how to get this working without using opensource drivers since it is certified? What does the certification mean? Is there anything we need to do at Dell to get canonical and Dell to work on getting the Kati.org pcscd* drivers bundled? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1835297 Title: Precision 7730 smart card reader does not work out of box To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pcsc-lite/+bug/1835297/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1820323] Re: amdgpu-pro xorg crash
https://www.amd.com/en/support/kb/faq/amdgpupro-ubuntu-advisory Is there a solution or workaround for this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1820323 Title: amdgpu-pro xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1820323/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1820323] Re: amdgpu-pro xorg crash
Any updates on this bug? Is there anything else I need to provide you? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1820323 Title: amdgpu-pro xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1820323/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Customer installed U18.04 Dell OEM and that works as expected. We can drop the severity. I installed the Base Dell OEM image to confirm the issue. When I first booted the issue was not there. Then when I loaded the updates/upgrades and rebooted the segfaults came back. I have nothing else installed on the image. Let me know if you need me to redo the valgrind, apptrace, and or backtraces. Looks like this issue is tied to U16 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
apport logs ** Attachment added: "previous apport" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252624/+files/apport.log.3.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Valgrind output ** Attachment added: "valgrind" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252595/+files/valgrind.out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
backtrace ** Attachment added: "backtrace" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252583/+files/gdb-gnome2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
I ran backtrace with --verbose so hopefully that helps as well attaching -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
backtrace ** Attachment added: "backtrace" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252584/+files/gdb-gnome2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
backtrace ** Attachment added: "backtrace" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252585/+files/gdb-gnome2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
dmesg -T | grep seg [Wed Apr 3 14:52:31 2019] pool[18867]: segfault at ffb8 ip 7f8bf01e1b97 sp 7f8bca5b0938 error 5 in libappstream-glib.so.8.0.6[7f8bf01c5000+42000] [Wed Apr 3 14:57:24 2019] pool[25609]: segfault at ffb8 ip 7fa7ef7d3b97 sp 7fa7ccae3938 error 5 in libappstream-glib.so.8.0.6[7fa7ef7b7000+42000] [Wed Apr 3 14:59:40 2019] pool[25764]: segfault at ffb8 ip 7ff8e3d7fb97 sp 7ff8a320c938 error 5 in libappstream-glib.so.8.0.6[7ff8e3d63000+42000] -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Backtrace is not working since there are no debug symbols example attached ** Attachment added: "backtrace no debug symbol" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252582/+files/gdb-gnome.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
** Attachment added: "command run with verbose" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5252581/+files/gnome-verbose.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
I googled and found you could get more information with running the gnome-software --verbose. Attaching that file in case it helps. There was no gnome-software-dbg or gnome-software-dbgsym to install and or download, I checked. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
I loaded the default debug symbols and I see Reading symbols from gnome- software... (no debugging symbols found)...done. I then tried to load all and still I receive no debug symbols. It is not that I didn't load them, it is I have no idea what the debug symbol for gnome-software is. Can you confirm what packages I need to load? I loaded xserver-xorg-core-dbg I also downloaded the script and ran sudo bash ./list-symbols-packages-v2.sh -p 2386 (pid for yelp) It loaded but the symbols for gnome-session are missing. Please advise. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Any updates on this bug? What is needed from the customer or Dell to isolate this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Is there any updates on this bug? Anything you need me to collect? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1820323] Re: amdgpu-pro xorg crash
The uninstall and reinstall of amdgpu-pro has not worked for me. I have also tried to purge amdgpu-core and amdgpu-dmks which I was told by others got around this issue. I have not been successful thus far. Any other suggestions and or logs needed to help me find a suitable workaround until this is resolved? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1820323 Title: amdgpu-pro xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1820323/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
** Attachment added: "backtrace" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+attachment/5248638/+files/gdb-gnome.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Is this related too https://bugs.launchpad.net/ubuntu/+source/gnome- software/+bug/1781996 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] Re: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
attaching now -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1821264] [NEW] gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults
Public bug reported: installing Dell Oem. Running update/upgrade sudo -s sudo apt-get update && sudo apt-get upgrade -y Then running gnome-software results in the GUI loading but after 10 seconds it crashes and you see a segfault. I tried information in +Bug/1798236 but U16 does not have a later version of gnome-software. I also saw a bug similar that mentioned we need packagekit 1.12 but U16 doesn't bundle that only U19 does. I tried download a package for testing purposes but it does not resolve the issue. I saw another case within our Dell database that suggests appstream might cause the crash so I removed appstream and did and update/upgrade again. It stopped the crash initially but not on reboot. I also added the gnome3 repository in hopes I could get the updates that way and that did not help either. It is unclear what is needed to resolve this issue. Please let me know what logs you need me to provide to look into this further. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-software 3.20.5-0ubuntu0.16.04.11 ProcVersionSignature: Ubuntu 4.15.0-47.50~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-47-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 CurrentDesktop: Unity Date: Thu Mar 21 19:11:27 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-rebase-20170712-0 InstallationDate: Installed on 2019-03-04 (17 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20170712-02:34 SourcePackage: gnome-software UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-software (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug third-party-packages xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1821264 Title: gnome-software from xps 13 9365 with Dell-oem running Ubuntu 16.04 segfaults To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1821264/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1820323] [NEW] xorg crash
Public bug reported: This is on Precision 3620, Precision 5820, Precision 7820 - systems with AMD bundled for OEM fail to properly boot after update/upgrade. I believe this is related to this issue: https://www.amd.com/en/support/kb/faq/amdgpupro-ubuntu-advisory Since our image contains the amdgpu-pro package we are impacted. Canonical image is not impacted. Various systems (Precision 3420, 3620, 5820, and 7820) are having login issues with AMD GPUs after running system updates on the OEM Ubuntu image. After running sudo apt-get update && apt-get upgrade, the system will exhibit one of a few different behaviors: • Boots to a black screen • Loops at login • Boots to a screen indicating the system has been forced to low graphics mode and hard locks. I have a systems in the lab that exhibits this issue and I don’t know how to get around it. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3.1 ProcVersionSignature: Ubuntu 4.4.0-143.169-generic 4.4.170 Uname: Linux 4.4.0-143-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 BootLog: Scanning for Btrfs filesystems UBUNTU: clean, 267691/28237824 files, 3796147/112924672 blocks CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' Date: Fri Mar 15 13:22:36 2019 DistUpgraded: Fresh install DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 DistroCodename: xenial DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Subsystem: Dell Device [1028:06c7] Advanced Micro Devices, Inc. [AMD/ATI] Lexa XT [Radeon PRO WX 2100] [1002:6995] (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:0b0c] InstallationDate: Installed on 2019-03-14 (0 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 MachineType: Dell Inc. Precision Tower 3420 ProcEnviron: TERM=linux PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-143-generic root=UUID=ced18cfc-68aa-461d-a69d-d482f5880d16 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/07/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.11.2 dmi.board.name: 02K9CR dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.11.2:bd11/07/2018:svnDellInc.:pnPrecisionTower3420:pvr:rvnDellInc.:rn02K9CR:rvrA02:cvnDellInc.:ct3:cvr: dmi.product.name: Precision Tower 3420 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.3+16.04.20180221-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.91-2~16.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~16.04.1 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~16.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.8 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Fri Mar 15 13:21:28 2019 xserver.configfile: default xserver.devices: xserver.logfile: /var/log/Xorg.0.log xserver.outputs: xserver.version: 2:1.18.4-0ubuntu0.8 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug crash ubuntu xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1820323 Title: xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1820323/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
Dell OEM image with updated kernel has the qca\qca6174 fix. I reloaded the dell image and have not been able to reproduce this issue with LE BT mouses. I will let it run and confirm. So it looks like the issue is just with the generic image not dell image. non-oem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1814925/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
I am told by internal engineering the Qualcom fix below is being tested for this issue: https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux- firmware.git/commit/?id=2ddd8f0f33972a96f34722de6165ed88a6231f9d Can you get me more information about this and when it is being released? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1814925/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
More detailed information on this issue is below: The customer has Ubuntu OEM through Dell. The laptop goes into deep sleep over night and they can no longer use their BT devices. You click on bt via GUI and try to toggle on and it looks like it is doing something and goes right back to off. BIOS 1.6.3 XPS 13 9370 Ubuntu 18.04- Kernel 4.15.0-43-generic Lspci shows 02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32) lsusb Bus 001 Device 005: ID 0489:e0a2 Foxconn / Hon Hai Bluetooth show Controller 9C:B6:D0:8D:D2:C8 (public) Name: dell-XPS-13-9370 Alias: dell-XPS-13-9370 Class: 0x001c010c Powered: yes Discoverable: yes Pairable: yes UUID: Headset AG(1112--1000-8000-00805f9b34fb) UUID: Generic Attribute Profile (1801--1000-8000-00805f9b34fb) UUID: A/V Remote Control(110e--1000-8000-00805f9b34fb) UUID: OBEX File Transfer(1106--1000-8000-00805f9b34fb) UUID: Generic Access Profile(1800--1000-8000-00805f9b34fb) UUID: OBEX Object Push (1105--1000-8000-00805f9b34fb) UUID: PnP Information (1200--1000-8000-00805f9b34fb) UUID: A/V Remote Control Target (110c--1000-8000-00805f9b34fb) UUID: IrMC Sync (1104--1000-8000-00805f9b34fb) UUID: Audio Source (110a--1000-8000-00805f9b34fb) UUID: Audio Sink(110b--1000-8000-00805f9b34fb) UUID: Vendor specific (5005--1000-8000-0002ee01) UUID: Message Notification Se.. (1133--1000-8000-00805f9b34fb) UUID: Phonebook Access Server (112f--1000-8000-00805f9b34fb) UUID: Message Access Server (1132--1000-8000-00805f9b34fb) UUID: Headset (1108--1000-8000-00805f9b34fb) Modalias: usb:v1D6Bp0246d0530 Discovering: yes ... [HP Bluetooth Mouse X4000b]# list Controller 9C:B6:D0:8D:D2:C8 dell-XPS-13-9370 [default] rtlwifi_new$ hciconfig -a hci0:Type: Primary Bus: USB BD Address: 9C:B6:D0:8D:D2:C8 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN INQUIRY RX bytes:1189167 acl:6900 sco:0 events:36422 errors:0 TX bytes:31398 acl:80 sco:0 commands:3310 errors:0 Features: 0xff 0xfe 0x8f 0xfe 0xd8 0x3f 0x5b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF Link mode: SLAVE ACCEPT Name: 'dell-XPS-13-9370' Class: 0x1c010c Service Classes: Rendering, Capturing, Object Transfer Device Class: Computer, Laptop HCI Version: 4.2 (0x8) Revision: 0x0 LMP Version: 4.2 (0x8) Subversion: 0x25a Manufacturer: Qualcomm (29) dell@dell-XPS-13-9370:~/rtlwifi_new$ lsusb Bus 001 Device 005: ID 0489:e0a2 Foxconn / Hon Hai lsusb -v -d 0489:e0a2 Bus 001 Device 005: ID 0489:e0a2 Foxconn / Hon Hai Couldn't open device, some information will be missing Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 224 Wireless bDeviceSubClass 1 Radio Frequency bDeviceProtocol 1 Bluetooth bMaxPacketSize064 idVendor 0x0489 Foxconn / Hon Hai idProduct 0xe0a2 bcdDevice0.01 iManufacturer 0 iProduct0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 177 bNumInterfaces 2 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 224 Wireless bInterfaceSubClass 1 Radio Frequency bInterfaceProtocol 1 Bluetooth iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bD
[Bug 1814925] Re: Bluetooth mouse stops responding after extended deep sleep
** Description changed: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso - Bluetotth mouse tested with HP X4b BT Last mouse stops responding + Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: - TERM=xterm-256color - PATH=(custom, no user) - LANG=en_US.UTF-8 - SHELL=/bin/bash + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: - hci0:Type: Primary Bus: USB - BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 - UP RUNNING PSCAN ISCAN - RX bytes:748157 acl:263 sco:0 events:22281 errors:0 - TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 + hci0:Type: Primary Bus: USB + BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 + UP RUNNING PSCAN ISCAN + RX bytes:748157 acl:263 sco:0 events:22281 errors:0 + TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1814925/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1812446] Re: Bluetooth mouse stops responding after 24-48 hours of connectivity
*** This bug is a duplicate of bug 1814925 *** https://bugs.launchpad.net/bugs/1814925 running ubuntu-bug bluez; I received a new bug id 1814925. These bugs are all related. ** This bug has been marked a duplicate of bug 1814925 Bluetooth mouse stops responding after extended deep sleep -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1812446 Title: Bluetooth mouse stops responding after 24-48 hours of connectivity To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1813208] Re: Paired bluetooth mice irregularities after resume from suspend
*** This bug is a duplicate of bug 1814925 *** https://bugs.launchpad.net/bugs/1814925 running ubuntu-bug bluez; I received a new bug id 1814925. These bugs are all related. ** This bug has been marked a duplicate of bug 1814925 Bluetooth mouse stops responding after extended deep sleep -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1813208 Title: Paired bluetooth mice irregularities after resume from suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1813208/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1814925] [NEW] Bluetooth mouse stops responding after extended deep sleep
Public bug reported: Tested on Dell XPS 9370, Ubuntu 18.04 Dell OEM iso Bluetooth mouse tested with HP X4b BT Last mouse stops responding after long extended deep sleep (24-48 hours). Bluetooth settings window which initially reported Bluetooth as connected now shows disconnected. Pushing the button within the settings window to reconnect takes me back to off. Switching back to on and off keeps bringing me back to off unless I reboot the device and or turn off the mouse via the underneath portion of the BT device. Demsg logs shows an extremely large number of "Bluetooth: hci:0 last event is not cmd complete (0x0f)" Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Package: bluez 5.48-0ubuntu3.1 XPS 13 9370 bios 1.6.3 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: bluez 5.48-0ubuntu3.1 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 Date: Wed Feb 6 10:16:07 2019 InstallationDate: Installed on 2019-01-03 (33 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) InterestingModules: rfcomm bnep btusb bluetooth MachineType: Dell Inc. XPS 13 9370 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic root=UUID=9a57d978-48d7-4ef3-9f67-5e6b72107fcf ro mem_sleep_default=deep initrdefi /acpi_override quiet splash vt.handoff=1 SourcePackage: bluez UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.6.3 dmi.board.name: 0H0VG3 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.6.3:bd11/04/2018:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0H0VG3:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9370 dmi.sys.vendor: Dell Inc. hciconfig: hci0: Type: Primary Bus: USB BD Address: 9C:B6:D0:90:A0:16 ACL MTU: 1024:8 SCO MTU: 50:8 UP RUNNING PSCAN ISCAN RX bytes:748157 acl:263 sco:0 events:22281 errors:0 TX bytes:15577 acl:124 sco:0 commands:1167 errors:0 ** Affects: bluez (Ubuntu) Importance: Undecided Status: Confirmed ** Tags: amd64 apport-bug bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1814925 Title: Bluetooth mouse stops responding after extended deep sleep To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1814925/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1812446] Re: Bluetooth mouse stops responding after 24-48 hours of connectivity
Daniel, my name is Jill and I have the customer's capture so I have to run the apport-collect from the customer's system. Juan is our back line engineer that opened the case with you so we could have Canonical and Dell collaborate. If this is not correct. How can I get you the data? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1812446 Title: Bluetooth mouse stops responding after 24-48 hours of connectivity To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1812446] Re: Bluetooth mouse stops responding after 24-48 hours of connectivity
1813208 is a duplicate of this bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1812446 Title: Bluetooth mouse stops responding after 24-48 hours of connectivity To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1812446/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1813208] Re: Paired bluetooth mice irregularities after resume from suspend
I am asking our colleague Juan to respond but yes these are 2 bugs that are duplicate of each other. Let Juan know what you need from us to take this further? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1813208 Title: Paired bluetooth mice irregularities after resume from suspend To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1813208/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
