Public bug reported:
Trying to install the ubuntu-18.04.3-live-server-amd64.iso on a Dell
Precision 3630 workstation and can't make the installer see either disk,
not the nvme/PICe SSD or the SATA.
I'm booting using UEFI as these Dells can boot using legacy/BIOS boot
for external media for purposes of installation but are not capable of
booting an OS from any internal device. I've confirmed this by booting
in BIOS mode, can install and tell grub-install to boot from
/dev/nvme0n1, but on reboot no OS is found.
Tried loading nvme options as per
https://www.dell.com/support/article/us/en/04/sln299303/loading-ubuntu-
on-systems-using-pcie-m2-drives?lang=en with no change.
With or without the nvme_load=YES option, if I alt-F2 to the console at
the point where the installer says "Unfortunately probing for devices to
install to failed..." I can run fdisk -l and see both drives. I can also
mount, format and write/read data on both disks. This suggests the
kernel/OS are seeing the disks but the installer is failing to detect
them.
The error message also suggests logging a bug here and including the
contents of /var/log/installer (attached).
Any guidance is appreciated.
Randy Rue
Seattle WA
** Affects: subiquity
Importance: Undecided
Status: New
** Affects: grub-installer (Ubuntu)
Importance: Undecided
Status: New
** Tags: bionic
** Attachment added: "contents of /var/log/installer"
https://bugs.launchpad.net/bugs/1846560/+attachment/5294080/+files/installer.tar.gz
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https://bugs.launchpad.net/bugs/1846560
Title:
18.04.3LTS server install fails to detect SATA or NVME drives
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